Castaway Bay Resort
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How has this resort rated in the past?
- Room service
- Swimming pool
- Free High-Speed Internet
- Wheelchair accessibility
Photos of Castaway Bay Resort
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Historical Traveler Reviews Castaway Bay Resort Sandusky
Sorry to see the Radisson go..........
This was our 3rd and probably our last stay at the Radisson. Once again we enjoyed our stay and my granddaughters loved the decoration for Halloween. We are sad that this holel is a little out of our price range since it has turned into a indoor water park. This was not open yet when were there in Oct. The problem was no food and no gift shop. We ordered room service but the food was under cooked. That was diffently the down side. The coffe shop was not open due to remodeling.
I know we can't stop progress but I wish another location would have been picked for this water park and the hotel could have remained the Radisson.
It's no Great Wolf Lodge
This "new" resort just opened ten days ago. I should say that the waterpark is new, but the hotel is the same old Radisson. I was so disappointed when we opened the door to our room! We were hoping that it would be themed like the waterpark, what we found was old furniture and the same old floor plan, nothing fun, just a room. Quite a step down from the rooms at GWL I have to say!
The waterpark itself was nice. The wavepool was nice a nice size for an indoor park, and it made pretty good waves! The water rollercoaster was a BLAST! We all loved that. I think the 42 inch height restriction is a real shame though. My poor niece wasn't allowed to ride (although a few nice workers let her go--she was 41 1/2 inches tall!). The indoor/outdoor hottub was great. The kids loved it at night with all the steam rolling off.
The bodyslides were fun for the older kids, but a bit rough for me. I prefer the slides that you can ride on a tube in. The kids play area, and the "fort" were nice with lots of slides and activities.
They had a very large changing area which was great as we often stay at the waterparks long after we have to be checked out of our rooms. The lockers I thought were a bit pricey ($5.00 to rent one).
They had lots of activities for the little ones in the evening with Snoopy and the gang--problem is, most kids don't even know who Snoopy is anymore! Our gang (ages 4,4,6,8,10 and 11) had a great time and are now huge Snoopy fans!
Now for the bad stuff--I hate to complain, but this place needs to get it together if they really want to compete with places like Great Wolf Lodge. We had two connecting rooms. One was ready when we arrived, but the other we had to wait until 5:30pm to get into! That was a major problem when there were 8 of us stuffed into one very small room. The hotel did end up discounting the room by $40 after I complained.
The arcade was horrible! They made you purchase a card instead of tokens. Sometimes the cards would work and most times they would not. Then you had to hunt down a worker to either fix the game (at least 25% were not working) or fix the stupid card! What an annoyance! I had 6 children in the acrade and spent at least $40 on broken games. When it came time to redeem our tickets for prizes (their prizes were pathetic) we had a huge problem. It seemed that we were 1 ticket short of getting a tiny box of nerds candy for a 4 year old child. This caused a major problem! I won't get into all the details, but be warned stay away from "Crabbie's Arcade" because trust me it will make you crabby!
To sum it up, if you have never been to an indoor warterpark you will think this is great. We had a lot of fun even through the problems. But if Castaway Bay wants to become a "family friendly resort" they need to get a lot friendlier to families! I asked my kids where they want to go next time (we usually go at a couple times a year) and everyone said Great Wolf Lodge--sorry Cedar Point.
Another great stay
We have enjoyed the Radisson for the last four years. And as always, our stay was great. I especially appreciate the balcony as I am a smoker and my daughter has asthma, so we are able to stay in a nonsmoking room.
The room itself was clean and very comfortable.
We will miss staying there as it will become Castaway Bay on November 2004.
Warning: Toxic Black Mold behind bathroom wallpaper
The moldy smell in the room and the bubbled wallpaper in the bathroom led us to peel back a section of very loose wallpaper in the bathroom, revealing an entire wall of black, toxic mold. The entire first floor of the hotel smells moldy leaving guests wondering how many other rooms have black mold behind the wallpaper? Be very careful selecting this hotel. Your health may be at risk.
Filthy, Overpriced and Filthy!!!
We decided to stay here this past week while going to Cedar Point. The entrance and front desk all look very nice from the surface - however when sitting in the lobby the end tables were visibly dirty - got into room about 9:00 p.m. after a long day at Cedar Point - room smelled, carpet nasty, wrapper by bed - shower made us about puke, the toilet was dirty, could see poop on the rim, the tissue holder looked like someone blew their nose on it, there was hair stuck to the shower wall, the mat in the tub was mildewy looking - the beds had dirty sheets, large hair in bed as well as what appeared to be an eye lash, sheets were wrinkled and not even tucked in - the night stand was sticky with juice or something on it with visible rings where someone had set their cold drink on it - T.V. had visible rings on it as well - the walls had filthy black and brown marks on them especially by the light switches - we called the front desk who said she could put us into another room but we insisted that a manager come up to look at this room first just to show her the filth - she agreed that it was filthy and appologized and said she would put us in another room which was bigger but not on the bay as the first one was - got to this one and she asked us to check it out first and by the surface it did look a lot better as the carpet looked relatively new and this was about 10:00 p.m. and we were tired and hungry and just wanted to get settled in so we said this was much better however we should have known that when my 4 year old climbed on the top bunk bed and found a Canadian Dollar (coin) that someone obviously did not change the sheets here either - at any rate we started settling in and noticed the microave had something running down the front of it, there was pizza sauce on the wall by the fridge and that top bunk bed ended up having hair and boogers in it - the bath tub drain was backed up while showering (we wore our flip flops in the tub after getting a better look at the tub and shower curtain - curtain had rust and mildew all along the bottom inside of it) when I took the drain top off (it was one of those kind that pull up and turn to let the water go down) it was jam packed with hair and filth - the balcony was filthy screens were fithy the chairs were covered in what looked like fly poop therefore we did not sit on the balcony the next morning - I could continue on but hopefully you get the point here - it was the worst hotel we had ever stayed in and Cedar Point (who owns this "resort") is giving this chain a bad name - its suppose to be the big indoor water park this November but I wouldn't stay back at that hole in the ground if you paid me to - furthurmore, even if they say they are going to fix up the rooms (which I dont know if they are or not) they would honestly have to start with the walls (paint or wallpaper) and new tubs/showers in every unit and new tile new carpet etc. everything needed updated - yeah and as everyone has said they only have 17 channels.
Wow, this place is a ripoff! Don't pay a dime more to stay here because it happens to be a called Cedar Point resort. In fact its about six miles away. The rooms were small and very outdated, the channel selection on the t.v. was pathetic when the picture was clear, we had to pay at the front desk before we could rent a movie, the paint in the shower was peeling and they don't offer a continental breakfast. This is not a great place to stay for the money. If your not going to stay at one of the hotels right on Cedar Point, you might as well get a room at the Holiday Inn for about half as much. Its just about the same quality.
It's Not the Greatest - Just the Greatest In Sandusky
The Radisson Harbour Inn Sandusky is currently being renovated into Cedar Point's Castaway Bay indoor water park and resort. They are open during renovations, but once the construction of the water park is complete in November 04, the hotel will no longer be a Radisson. I stayed there this past weekend, and there is already a large boat that spreads across half of the lobby.
This Radisson has previously been my choice hotel when visiting Cedar Point. The screened in balconies especially on the bay-view rooms are a nice touch. It is nice to sit and look at the water at night without the bugs. The hotel is attached by walkway to a TGI Friday's restaurant. I generally don't get excited about a TGI Friday's, but it's seriously the best food in town.
The breakfast buffet is nothing special. The selection is somewhat limited, but the service is decent. The indoor swimming pool and hot tub are poorly ventilated. The fitness center is a small room with a couple of exercise machines. The cocktail lounge closes early.
It's not a great hotel, but it's the greatest hotel in Sandusky. I am not certain what the hotel will be like come November, but I'm guessing any slight degree of quaint charm it had previously will be lost when it becomes an indoor water park.
Radison Harbour Inn
Stayed in early May, prior to opening of Cedar Point. Rooms off season are not expensive, about $70.00 for a harbor view room. During the Cedar Point season, the hotel is convienient to the park, without the crowds at the park hotels. Restaurants on site are O.K., somewhat expensive. The view of the harbor is excellent, with screened in porches. Overall an excellent place to stay.
Nice but had some problems....
Chose the Radisson for a weekend at Cedar Point because it was the only 3 star hotel (there were no 4 star hotels) near the park. The room was small but nice and clean. TV has only 17 channels. We didn't go to watch tv, but while relaxing after a day at the park, there were only 17 channels to watch and 10 of those were paid programming. Leaving the room around 11:00 am, we turned the card asking the maid to make up the room since we had trash needing to go out as well as dirty coffee mugs, etc. Returning around 5:30, room was NOT made up--card on door said "since do not disturb sign was up they did not make up room". I don't know if someone turned the sign thinking it would be funny, or if it was a convenient way for the maid to avoid cleaning the room, but it was not made up. Called the desk and they said they would have someone come right away. We had wanted to rest for a few hours but left the room to eat at one of the hotel restaurants while the maid cleaned.
Returned to the room at 8:00 and room still was not cleaned. Called front desk again and was told they would ensure it would be cleaned.
Upon return to room around midnight, it was cleaned. Around 2:00 am, someone tried getting into our room. Twisting door handle and banging on door trying to get in. Scared us half to death. Was apparently a woman at the wrong room. On a positive note, upon checkout, desk clerk did discount our room $20 each night and gave us a "breakfast buffet for 4" pass and was very nice and apologetic for the trouble we had.
Would probably stay there again but only if paying off season prices.
Radisson - OK
This hotel was a bit of disappointment. The harbor is OK. I liked being able to hear the Canadian geese and other birds in the morning. We were fortunate and did not have to pay for the upgrade to the harborside.
The staff were pleasant enough, but especially pleasant at the front desk. Although there were massive amounts of bugs and flies all over the screen on the back patio, it wasn't too bad. I guess I'm not used to such a variety bugs in the desert part of the U.S. ;-) One of the things that bothered us was the continuous slamming of doors in the morning. Not intentional slamming, but it seemed the doors closed VERY hard on their own and echoed throughout the hotel. Very disturbing when trying to sleep in after a long day of travel, etc.
The rooms themselves were ok, but in my opinion a bit overpriced.
Location near Cedar Pt. is very good and easy to access.
TripAdvisor Reviews Castaway Bay Resort Sandusky
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