Radisson Plaza Resort Tahiti
How has this resort rated in the past?
Historical Traveler Reviews Radisson Plaza Resort Tahiti Arue
Nice Choice for Tahiti
My wife and I were in Tahiti for our honeymoon in July 2005. While we were only going to be in Tahiti 3 days before moving on to Bora Bora, we still wanted to stay in nice accommodations while we were there. Having stayed one night at the IC Tahiti on the return leg of our trip, I think the hotels are comparable as for quality, but the Radisson is a better choice for couples.
Sure, the Radisson staff wasn't the staff at the Four Seasons, but they were friendly enough, and the service was fine. The rooms however are the best part of the hotel. Very W-Hotel like. While the IC rooms are also nice, they are more traditional, and I preferred the Radisson's contemporary asian-fusion decor. At the IC there were also A LOT of children, which wasn't the case during our stay at the Radisson. While we saw other people at the Radisson, it had a very deserted feel to it, in the good romantic sort of way. It is a bit far from town, which adds to the feeling of being isolated, but taxis are easy to come by and its only a 15-minute (though $25) ride each way.
The breakfast buffet is WAY overpriced (though normal for French Polynesia). For the same amount of money you can get room service out on your balcony overlooking the black sand beach, which incidentally isn't good for swimming but great for walking and tidepooling (watch out for urchins!). Based on what I've read about the other hotels on Tahiti, it would seem Radisson and IC are the best on Tahiti, and I would recommend the Radisson if you like contemporary/isolated, or the IC if you want more traditional decor and don't mind the crowds.
Nice Setting, Horrendous Service
I just got back from spending a night at the Radisson Plaza Resort in Tahiti and although the hotel is very nice and has a beautiful setting, the service was horrible.
When we checked in we had some questions and the front desk could not answer any of them. We had to come back over and again to finally get an answer to a simple question. They were not apologetic either when they did not have an answer.
Each time we called the front desk for something either no one answered, we were put on hold without anyone answering or they answered and said they were taking care of it and we never heard anything again. One time, they did bring one of three things we asked for to the room, but they they never brought the other two things. It took three more calls and a trip to the front desk to get some sort of help.
Service for food and drinks at the pool and restaurant was just as bad. It was slow. It took forever to get what you wanted, then you would get the wrong thing. Sometimes you wouldn't get anything and at the pool you had to chase down a server if you wanted anything.
Not once did any of the workers anywhere in the hotel ask if you needed help. You had to chase them down and figure out on your own how to get help with bags, transfers and other things.
The only positive things I can say about the hotel is that is very pretty and is in a beautiful setting. The pool is very nice too. But, they were not equipped to handle the day guests from the Paul Gauguin cruise. There were not enough towels or chairs for everyone. We also came from the cruise, but spent the night at the hotel before flying home.
Considering the cost of the hotel, I do not think it is worth it.
We just returned from a 3 day stay at this hotel on our way home from Sydney. The hotel is beautiful. We had a two room suite. The room was very large. The pool was wonderful. When we arrived the bus driver said that they had two types of weather in Tahiti---hot and hotter. They also have two modes of service---slow and slower. The service was very slow. Very few of the hotel staff speak English.
Good facilities, but service so horrible that it's amusing...
Stayed 1 night here for transit purposes, on our way back from honeymoon in Bora Bora and Taha'a.
My wife and I did not have high expectations for the Radisson. We had already spent a memorable week in Bora Bora and Taha'a, and all we wanted was a no-hassle, comfortable night before our dreaded long flight back home. We were apparently expecting too much.
The hotel does have its merits. It is brand new, and the rooms are quite nicely done, with a jacuzzi and big, cushy bed. We had stayed at Le Meridien Tahiti on our way into French Polynesia, and Radisson had far superior rooms. All the facilities, including the restaurant and pool, look very nice. That's where it stops.
We arrived at 2PM, and our room was not ready. It became ready at 3PM, and that 1 hour we spent at the restaurant waiting for our room was one of the most frustrating 1 hour I had ever experienced. We walk in, nobody acknowledges us. We try to speak with the server, she ignores us and talks to the bartender (in French, but I know enough French to know what she's saying - she wants the bartender to attend to us). Another server leads us to a table after we order two drinks at the bar. We decide to eat while we wait and ask for the menu. Menu does not appear. We ask again, it does not appear. We ask for it a third time. No response. I walk over to the bar and grab the menu myself. The server finally takes our order (a burger and a sandwich). Upon taking our order, she immediately brings over the bill. Before the food arrives, she keeps on checking to see if we paid. She checks three times before the food arrives, keep dropping by our table and opening and closing the leather packet holding the bill. The food arrives, and it's absolutely inedible, meat so soggy that it has melded into the bread. The server keeps on checking to see if we paid the bill while we're eating, and it's making my wife nervous to have a woman hovering near us. I place the bill far away from the edge to stop the server from intruding. The server comes around and leans across the table to check. I finally ask the server to please wait while we finish our meal (in any case we don't have our room number yet to charge the meal). I notice that there are many tables around us where the customers who preceded us are still waiting for their food (they apparently had the bad idea to order something more complicated than a burger). The most active member of the staff is the manager who is apparently going around the restaurant apologizing, and promising imminent appearance of food. We noticed a young Japanese couple sitting at the next table who have been waiting for their food since we got there, and the gentleman was fuming, about to pop a vein - you know something is seriously wrong with the service when it gets a polite Japanese couple all worked up.
On other note, the hotel is a bit farther away from the airport than other Tahiti hotels. Also, none of the hotel staff smiled...not once. It reminds me of a time when my college cafeteria got some nice tablecloths and had a French night or something...it did not make me forget that I was eating at the school cafeteria...the service here reminded me of a motel with some nice furnishings.
What a place....
Stayed here last week...
-. Not cheap; but then NOTHING is cheap in French Polynesia
-. Great view of pool and ocean from my room. I would wake up early to watch the sunrise daily. I also loved the sunsets.
-. Great service and very friendly staff.
-. Very good food and excellent pool side service
-. Removed from the hustle and bustle of Papeete, yet close enough....
-. Gorgeous room decor
Passin the days away in Papeete
My wife & I stayed at the Radisson in Early April before a cruise. The rooms are gorgeous & decorated in a tropical cool style. We had a room with a jacuzzi style tub overlooking the bay. The housekeeping was excellent, so was the continental breakfast, which we used as more of a brunch. The place isn't cheap but it offers a very fine value. And the pool is awesome; just use lots of suntan lotion. We'll go back.
Beautiful hotel, horrifying service
We stayed at the Radisson Tahiti a few weeks ago on our last night in the Society Islands, on our way to Auckland. The resort was beautiful--rooms immaculate, smart and stylish, common areas beautiful. The hotel's bar could even fit right in with L.A.'s trendier hot spots with ease, with its low-slung couches, dark lighting and cozy little corners. But the good things about this hotel are overshadowed by an inexperienced, bumbling staff. Our stay happened to be on a Saturday, when the resort was literally overrun with locals and their children, swarming the pool and one restaurant and working the harried staff ragged. We waited 45 minutes to get a table for lunch at 3 pm--once seated we waited another 30 before we could even order a drink. The drinks never came--none of the waitstaff spoke English, so I struggled through with my rusty French. AFter almost two hours of waiting, an English speaking manager finally apoligzed and offered us a trip to the buffet for free. We tried again at dinner, but again, none of the waitstaff spoke English, or seemed to know how to service a dining room. Our waitress brought our order of a scotch and water, and a glass of wine, to the table after a 30 minute wait, and proceeded to pour the wine into the scotch and leave the glass, without any water to be seen. We sent it back, and she seemed nonplussed as to what was wrong.
Our only other request was for a taxi to arrive at 3:30 so that we could make our 6 am flight to Auckland. Although we asked the front desk staff three times before going to bed if the taxi was arranged, it never arrived the next morning. When 4 am rolled around and no taxi (and several promises of it's coming, it's coming) appeared, it took an American-style fit (delievered in French) to get the front desk manager to call the taxi. When the taxi driver arrived 15 minutes later (she, by the way, spoke perfect English) she informed us that the hotel never arranged the taxi, and told her to lie to us about the appointment when she picked us up.
Isn't Radisson an American chain? Why aren't they training their staff to match the level of excellence of the resort? I would recommend staying here, but perhaps only after you've hired a native French-speaking guide to accompany you.
I had a brief stay as a stopover in Tahiti just for 1 night. The rooms at the Radisson were very spacious with beautiful wood floors, nice size patios, and chic decor. The food in the restaurants was fantastic and service was very good. I am not sure if it would be great for a long stay as the beach is not great at the hotel, but they do have a very nice pool. They do have a complimentary shuttle service to the shopping district as well. Tours can be organized through the concierge. It's a very well kept property,as it should be since it is only a couple of years old. Great for a couple of night stopover before exploring the other islands of French Polynesia!
We just returned from two weeks in Tahiti and started our trip after a very long flight at the Radisson Papeete. We booked a mini-suite and a suite there for us and another couple we were traveling with and were very pleasantly surprised. The rooms were HUGE and very modernly appointed and clean. The shower in our room was an inspiration for a home we are building we loved it so much. The service was on the minute, accommodating and friendly. The pool is fabulous and pristinely clean. Two things to note: The property is in a cove on a black beach that is lovely to look at but too dangerous to swim in. Save the swimming for Moorea. Also, the air-conditioning in the rooms do not work without the key in the inside door and the sliding door to the deck closed. Without the a/c on the room gets very hot very fast so make sure to get two keys upon check-in (to leave one in the room to operate the a/c ) and shut the doors to the bathroom on all entrances (we had two doors, one from the bedroom and one from the l.r) because the bathroom has levered wooden blinds and stays warmer than the rest of the room. With these doors shut and the key in the slot to keep the air in the on position you will be freezing by bedtime...if that's what you like. ;) FYI...If you are passing through Papeete on either or both ends of a cruise or trip through the islands I do not recommend the Intercontinental Beachcomber. Stay here at the Radisson instead. Less expensive and downright better property.
Enjoyed the Radisson
My husband and I just stayed at the Radisson Tahiti on Dec. 18th and 19th following our cruise on the Paul Gauguin. It is a beautiful hotel and the decor reminded you of a Tahitian "W" Hotel. We signed on for a package that upgraded us to an ocean view suite. It was a great room and beautifully decorated, lots of storage space, and a bathroom to die for!!! I am very glad we stayed here versus one of the older more dated hotels on the island.
The hotel was very accommodating...they allowed us to check in at 10:30 in the morning and since our flight was not leaving until 11 p.m. the next evening they allowed us to have a late check out of 5:30 p.m. This allowed us to enjoy the pool all day, shower, relax, get packed and check out just in time to see the sunset with a drink from the bar.
The only down side was that because it was the slow season apparently they were running a special for the local citizens. The pool area was swarmed by families and if you got there later than 10 a.m. you couldn't find lounge chairs. The pool was crowded and noisy with young children everywhere. It took away from the upscale image the hotel was going for. The pool attendents were overwhelmed and didn't know how to handle it.
All in all it was a wonderful and relaxing way to end our trip. They also have a shuttle that will take you into Papeete twice a day. We opted to just relax and enjoy the facilities.
TripAdvisor Reviews Radisson Plaza Resort Tahiti Arue
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