St. Regis Princeville Resort
How has this resort rated in the past?
TravelPod Member ReviewsSt. Regis Princeville Resort
This simple Hawaiian phrase says it all: the best! The St. Regis turned out to be the perfect place for pampering and R&R. We would definitely come back!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews St. Regis Princeville Resort
Location! Location! Location!
We just returned from a wonderful week at Princeville. The ocean and mountain views are truly spectacular. I found the rooms to be large and well maintained with all the amenities you would expect from a high end resort. Yes, the birds were aggressive at the Hanalei Cafe and you had to take multiple elevators to get to the rooms, but it sure didn't bother me.
The pool swim up bar was fun, a first for me. There were plenty of lounge chairs and umbrellas to go around. The beach was a bit small but nice. There was food and drink service right on the beach, hard working servers were constantly coming by to take an order.
My couple of complaints would be about the beach. It was nice to sit on and soak up the sun, but not water friendly. The water was murky and snorkling here was a bust. There are sharp rocks just at the water line so getting in and out was tough on the feet and swiming was at your own risk. This didn't bother my wife one bit she swam in the pool and just hung out on the beach. Me, I take a beach vacation to use and enjoy the beach and water. So I give the hotel an excellent rating but the overall resort a very good.
Over-the-top hotel with out of this world view
This was our seventh hotel and our last stop on a two week trip. The Lobby is big enough to hold an auto show inside. They upgraded us to a fabulous ocean view because we were Starwood members. The beds have way too much stuff on them- by the time you pull all the pillows off and the heavy comforter, you're exhausted. The dark green marble bathroom with gold everything could be the setting of an adult movie- but not terribly functional....several slippery steps into a tub you can drown in with a monster shower head from a Seinfeld episode...the whole bathroom gets wet. It's a rather confusing elevator journey to the pool and beach- great pool- and that's important because the beach sand is more like dirt...Food was very good- the best Tiramisu we've ever had-and if you share things at breakfast, a couple can have a great breakfast for $20 and be full. The wait staff are lovely- but we found that all over the islands- Hawaiian are very friendly, polite people.
But clearly, the best part of this hotel is the jaw dropping view that changes by the hour...I couldn't stop taking pictures and none of them do it justice. Its simply unbelievable. We went next door to the Hanalei Bay Resort for dinner at Bali Hai- view not as good- food quite mediocre and almost as expensive. It rained one day, but we sat in one of the four hot tubs, drinking MaiTai's and drinking in the view-now that's Heaven!
Not what I expected
I booked this hotel based on their website. The pictures of the views were amazing it looked so magical. Unfortunately when we arrived it was not as magical, the hotel smells like a nursing home, and is equally run down. To get to our ocean view deluxe room we had to take two elevators. The rooms are generously sized, but for the price and stature of the hotel I expected better linens, these seems more like an exfoliating spa treatment. Breakfast on the terrace didnt get any better the food was mediocre and you had to fight the birds off with your knife and fork, the table next to us left their plates for a minute and before they could turn around there was a pigeon in the eggs.
We went to Princeville in June and it was wonderful. It is a beautiful hotel and the staff was very friendly. My husband and I were very disappointed with the beach.....or lack of. It was rocky and not much fun to swim in. The sunsets from The Living Room was great. The food was overpriced but the sunsets and the waterfalls made up for it. The Sunday Champagne Brunch is the most expensive I've ever eaten. The selection was great so if you are going to do it, do it right. The room was great with the special frosted glass between the room and the bathroom. There were double vanities and all the products were Aveda. I had dropped a small make-up brush down the sink and the staff came quickly to retrieve it for me. I would definitely stay there again.
Above average but not as great as we had hoped.
Just back from a few nights at the PRinceville resort and although we enjoyed ourselves we weren't as impressed as we were at the Hyatt.
Check in personnel were cool and not terribly accomodating. The room was ok, special glass in bathroom was not working. Bathroom was cramped. Weather was pretty bad which I guess is to be expected.
Service at the pool was good but the restaurant was just ok. Cafe Hanalei was very nice and we enjoyed drinks and pupus in the Living Room. The hotel is not geared to the outdoors as much as others in Hawaii, I guess because of the weather. We enjoyed our terrace and the outdoor lounges and restauarants at the Hyatt more. Next time we will stay somewhere nearby and just come by for sunset in the Living Room.
We stayed at the Princeville in mid-July. The hotel was very full. We absolutely loved the view. We had an ocean view that could be seen from all points of the room-- including the bathroom. The bay area was very calm, and we enjoyed kayaking. Fresh pineapple and cold water were served complimentary at the pool. Again, the surrounding view from the pool was gorgeous. This hotel was very elegant. The only problem we had was trying to get service through the concierge. They were very understaffed for the number of guests in the hotel. We were unable to reach them by phone several times - just to make dinner reservations. It was nearly impossible to get to speak to them in person. Otherwise, this was an excellent hotel!
Just arrived back from The Princeville Resort, we spent 4 days in Poipu and 3 days in Princeville. much preferred the north side of the island, fantastic beaches and Hanalei is a great hippie-type town with outstanding scenery.The Princeville Hotel is truly amazing, great service, friendly staff and pretty good rooms. A/C in room kind of noisy and not very cool at all. We ate at La Toscata, not very good only 3 star if that.Better bet is to have appetizers at the bar or go to Hanalei.Most of the people here are honeymooners so don't go here if you have just broken-up with somebody. Wish I could have spent more time here it truly is heavenly.
We stayed at the Princeville in late February, 2003. It was one of the most elegant hotels I have stayed in. Driving into the area, you are surrounded buy green golfing fields and fountains. It is very lush there and it rained frequently, on and off, during our stay. Even so, it would be hard to top the surrounding landscape at the Princeville. It is paradise. The bell service was friendly and helpful with complementary leis upon arrival. The hotel is built on a hill in sections. To go to the beach from the lobby, guests need to take one elevator down to the 4 floor and then walk to the other one that goes down to the beach/pool area. The Princeville is known locally as one of the finest hotels on the island. When we took a helicopter tour, the pilot pointed out the hotel and allowed everyone to look at the hotel by air. We also spoke to another couple on the Big Island that were traveling by cruise ship. They were especially impressed with what they had seen and heard about the hotel and were a little envious that we were going to be staying there. (Inter island Air One helicopters had a 2 hour tour landed at a waterfall to allow guests to go swimming and have a box lunch. It was an excellent tour but there were no doors on the helicopter, only seatbelts to hold you in.) We had a garden view room on the 5th floor. The bathroom was beautiful, marble with 2 sinks, a large tub, and a window between the bathroom and bedroom that was clear or opaque with a flip of a light switch. All of the free bathing products were Aveda. The bed had a light blanket and a heavy comforter with 4 king sized decorator pillows and a couple of throw pillows, as well as the ones use to sleep with. It was the most elegant hotel bed Ive seen. The rooms do not have balconies but do have very large windows and a ledge inside the room to sit on. The windows can be open or closed with closeable screens also. We loved the hotel but didnt spend much time there. We were busy touring the island. The guests seemed to wear more button down shirts, polos and blouses than t-shirts. The hotel restaurants are expensive, i.e. the buffet breakfast is $28 per person. There were some mosquitoes in the evening also. The more sunny side of the island seemed to be the southern half where we stayed at the Sheraton Kauai. I liked both hotels for different reasons. Kauai has beaches everywhere. Hawaii is much more beautiful than common Mexican and Caribbean destinations and worth the flight time.
Outstanding Views... for a price
The Princeville Hotel had absolutely amazing views! From just about every part of the hotel, you could see Hanalei Bay, Bali Hai, the mountains, and the ocean. Service was very nice and nearly always friendly. Of course the price is fairly high. On the down side, they seem to nickle and dime you for stuff like newspapers, parking, tennis, kayaks, and other incidentals that should be included when you pay at least $300+ per night! The breakfast buffet is delicious and very nicely done. And you'll never want to leave when you see the view from your table-- gorgeous! Again, you pay for it-- $25 each (although kids under 12 pay only a token $2.00). Totally worth the price. I can't say the same for the formal dining room-- over priced and over-hyped by local magazines. The food was good but not great. I recommend driving the 10 minutes into Hanalei. The hotel lobby is amazing... it must be a full acre in size! The "Living Room" is a perfect place to have a drink after a long day of relaxing! And yes, the Mai Tai's are really good. Guests pay $16/day for parking whether you park it yourself in the lot or have to valets park it for you. I say let 'em deal with it! And don't forget to call down to the Bellman when you need your car so they can have it waiting when you get there! Remember the hotel entrance is on the 9th floor. So, most go DOWN to your room. All rooms have some sort of view of either the Bay or the Bay and the Ocean even though they call some of them "Garden View" or "Mountain View". Those latter two might have an obstructed view of water but all rooms face the water so it's hard to go wrong. The nice thing about being in rooms 101 - 119 is that you are the only rooms to have a lanai (actually just a concrete slab in front of your room). The bad thing is that since you are at "pool level", everyone can see into your room! We had room 1101 on the top floor which had to be the best view in the hotel! (It might be reserved for honeymooners, but you can always request it.) The lower your room number (01, 02, 03, etc) the quieter the room and the farther you are from the action. (If you look at a picture of the hotel from the beach, the lower numbers are on the left.) I liked these because we didn't have to look at people in the restaraunts or pools, etc. All in all, if you want to spoil yourself, the Princeville Hotel is the place to do it. It's not as touristy and packed like the high-end places in Poipu. You'll love the natural surroundings and you'll be very happy that you pampered yourself!
Bali Hai Prices at the Princeville Hotel
The Princeville Hotel is grand, alright, with stunning views. When we checked into our roome we were
pleased to find that our "mountain view" included a lovely view of Hanalei Bay -- an unexpected treat,
since we assumed that having paid the lowest offered room rate, we would not face anything
remotely waterlike. However, the tastefully decorated and reasonably sized room smelled
musty, and we had to open the door and windows to air it out. The closets and dressers never aired
fully! The desk clerk offered a different room when we called to complain, but the valet, who was still
with our bags, tactfully indicated that the room offered was not as nice as the one we were in. We
chose to let the room air out instead. Travellers who feel they aren't really in a resort unless they
are surrounded by spurting fountains and wall-to-wall marble will fit right in at the Princeville.
The vaguelly rococco trappings seem to be left over from some earlier incarnation of this hotel; now
quite open and full of light, the lobby featured european antiques and reproductions which
seemed to compete against (and lose out to) the luscious greenery and gentle bay around it.
Although the room was pleasant, we were disappointed by the lack of 'perks' at this VERY
expensive hotel. The only special treat offered at the Princeville was ice water service on the beach,
which certainly doesn't compare with the Four Seasons Maui where, for a comparable room rate,
one receives comlimentary pooliside frozen grapes, ice-pops, evian mist, cool facial towels, etc. In fact, the Princeville seemed both understaffed and
stingy. We heard several guests grumbling. The real fun of Kauai is in the outdoor activities. Having
spent most of our time snorkeling in the lovely calm bay below the hotel or hiking to astonishing
waterfalls and vistas, we really saw no reason to return to such an expensive home base next year.
We intend to stay at the less pricey Hanalei Bay Resort nearby -- same view, less panache, a
WHOLE lot less money. We will miss the fantastic bathroom though -- superdeep, superlong black
marble tub with the same superb view as the rest of the room, and all the products were Aveda! If I could stay at
the Hanalei Bay Resort and rent the bathroom at the Princeville, I would.
TripAdvisor Reviews St. Regis Princeville Resort
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