Ponte Vedra Inn & Club
How has this resort rated in the past?
- Swimming pool
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
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Historical Traveler Reviews Ponte Vedra Inn & Club Ponte Vedra Beach
Ignore the bad review!!!
I booked this hotel for a meeting and brought my family with me. From the moment my family got to the hotel to the second we left, we were COMPLETELY satisfied and do not have one bad thing to say about the hotel. I do not understand how any sane person could rate this hotel poorly. The rooms are gorgeous, the food at the Golf Club is great and the views are spectacular. We stayed in the Peyton House which is part of the Inn and Club and it was very nice and clean. The staff is very friendly and caters to your every need. The family pool is perfect for kids and my husband enjoyed the work out facility (although there is a charge to use it!) I highly reccomend this hotel for a family vacation or for a business meeting. There are also neat things to do close by for families such as the Jacksonville fishing peir which is brand new and only 5 minutes away and Al's Pizza is great!
The worst excuse for a 5 star hotel I have ever seen!
I wish I had taken pictures of this hotel to show you. We booked this hotel for our honeymoon because it was an AAA 5 diamond hotel and it looked great on the website. So.... we drove up and the hotel is broken up into buildings on the beach that look like jersey shore cheap motels. white cement buildings with bright yellow doors. I figured the rooms must be nice so we check in with the rudest front desk person who summons a bellman to take us to the room. He drives us over to the room and opens the door and it's a dingy room with 2 double beds... hello.. this is our honeymoon, the hotel is empty and we paid for a beachfront jr suite! So I told him no way and he called the front desk and took us to another room with a king bed but just as bad... there are window airconditioners! So off to the 3rd room we go and they tell me it's the presidential suite... It was horrible! It was a bedroom and living room but still the window AC, a highchair and crib still in the room and there is a lepord chair in the living room (fine if that's the decor but it wasn't) It smelled bad too. By this point I was close to tears asking the bellman where the rooms on the internet are and he said ohh... those rooms are at our sister property the Lodge. So we went over there and what a difference... beautiful rooms, nice staff, great beach!
Save yourself the aggrivation and book the lodge upfront.
My husband and I just returned from a week at the Ponte Vedra Inn. The staff there was friendly, eager and willing to help out when needed. We had a nice room on the ocean with a patio w/ table and chairs and they supplied two adirondack chairs for the beach. We got up each morning and had our coffee on the patio or took a nice walk along the beach. We had signed up for a tennis package and had 4 days of instruction and clinics. The tennis facility is fabulous and the pros there are top notch. The gym is nice, overlooking the beach/pool with lots of organized classes daily. They have a sauna/steam and whirlpool in the locker rooms for your use.
I had a massage at the spa with Mike that was wonderful. The food is good, have dinner at the Seafoam one night, but we ate most of our dinners out of the resort for just for variety. We loved the place and are thinking about going back again next year some time. SY
Nicely located, needs renovation of spa and rooms
For a five star hotel, I expect fabulous service which we received at times but also well maintained rooms. The screens were dented, the porch hasn't been powerwashed in years and during Hurricane Charley, water came under the door and soaked the carpet (on the second floor).
The spa desk staff is inexperienced and clueless. The spa facilities are terribly outdated and jacuzzi was cold. Not a good feeling knowing that someone else was in it just before you. Magazines on waiting room table are year old. Coffee was cold as was tea water, but for $4 you could buy a power bar. I would be happy with some water. Gratuity is immediately added to spa service so the staff does a so- so job.
Breakfast was cold, waitress was rather rude asking where my hotel charge card was or I guess I don't ge breakfast even if I paid cash. Front desk, gift shop, and bellman were all very friendly. All in all, experience was equal to a Marriott Courtyard stay. Expect to pay additional for gym use, resort fee and whatever else can be tacked on without you realizing and complaining about it.
Beach is beautiful as is golf course. Watch what type of room you reserve. There is a big difference between ocean view, ocean front and oceanside. Make sure you ask or you will be disappointed.
Lots of shopping and nice restaurants nearby (outside of resort). Thank goodness because hotel's restaurants are pricey and not that great!
Terrific Family Vacation
Let me preface my comments by saying that I have had the good fortune to stay at many fine resorts both here in the US and abroad. Also, I am very selective as to my accommodations, and have been known to check in and out of a hotel within minutes of arrival. That being the case, we selected the Inn & Club at Ponte Vedra for this summer's family beach vacation. We considered returning to one of our old "driving distance" favorites, The Cloister on Sea Island or the Sanderling Inn on NC's Outer Banks (Duck). Also, I called (many times!) The Sanctuary at Kiawah hoping they would be open sooner than expected (August 20th), but to no avail. I was somewhat reluctant to try PV, but after talking with the Inn's great reservation team, I decided to give them a try (I did have a back-up plan though!). At check-in, I was pleased to find out that the US Men's Olympic basketball team was also staying at the Inn! Without a doubt, this is one exceptional property! The entire staff was terrific, and greeted our family (wife and two girls) by name for the duration of our stay. Every employee, from housekeeping on up, far exceeded our expectations. Our large and luxurious room in the historic Inn was superb, as was breakfast in the Dining Room each morning. Dinner at Seafoam was exceptional, and our view overlooking the Atlantic added to an awesome dining experience. I have nothing but the highest ratings for this property, and would highly encourage you to book a visit as soon as your circumstances permit. This place has it all; outstanding dining options for all tastes, terrific tennis, great golf, wonderful Spa, excellent outdoor pool network (family, adult, etc.), and a beautiful (and wide) beachfront location (shell hunter's dream!). The Inn & Club will become a regular destination for our family, and if you value the highest level of personal service coupled with a "true" five star setting, it should be on your short list too. This is, without a doubt, the most luxurious of all properties listed above, and our new personal favorite!
Want to bring the family
My wife and I attended a business meeting here and loved the resort. We kept saying how much our kids would love the place. There were many families there and it was obvious the resort was family friendly. The rooms were large, clean and comfortable. We loved the balcony overlooking the ocean. The staff was friendly and attentive. We look forward to returning.
What a great resort
We were checked in by the incredibly hospitable staff and escorted to our lovely oceanfront room. Bellmen were very accomadating. I need to rave about the tennis pros and staff at the racquet club. Beautiful fitness club. Housekeeping was very responsive to requests for fresh towels and turndown service. Breakfasts in the main diningroom and lunches at the golf club were delicious. Had a great dinner in the Seafoam room. We felt pampered and cared for. The resort is very child friendly. "PV" is out new favorite spot. We'll be back.
I have come to rely on tripadvisor reviews when making travel choices
so I wanted to share our experience.
We recently finished a 4 night stay at this amazing property. We stayed in an ocean view suite and loved every minute of it.
Check in is swift and prompt, staff are superb and always address you by your surname. We liked the "tipping added" to the account. Food in the dining room was not impressive, Even our breakfast was sub standard. Enjoyed walking the beach each morning and the sunrise and sunsets are marvelous.
I do suggest that you rent a car as a drive to St Augustine and area dining establishments in highly suggested!
The hotel was very nice. The customer service was outstanding. The check in process was really quick. They made me feel really important.
The staff was very friendly and helpful. The trip was primarily because of the spa which was incredibly nice. If you plan to visit the spa, it is best to make reservations several days or a week in advance.
The adult pool was separate from the family pool which was great for relaxing without children. I do not have any negative to say about my stay. I can not wait to go back.
Ponte Vedra Inn and Club, Ponte Vedra Beach, Florida. Great resort location. Truly has everything for a wonderful vacation. Beautiful Atlantic Ocean Beach on the East and lovely lake and golf course on the West. All in walking distance (although a bike is good too!) Gorgeous rooms and wonderfully attentive staff everywhere. Tennis lessons are given to active following of all ages. Lots of tennis courts and golf courses on site and nearby. Could be expensive depending on time of year and acoomodations sought. However, check trip advisor and Orbitz for occasional $99 mid-week room specials. A wonderful spot to work into your travel plans.
TripAdvisor Reviews Ponte Vedra Inn & Club Ponte Vedra Beach
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