Pocono Palace Resort
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Historical Traveler Reviews Pocono Palace Resort Marshalls Creek
We Had tickets to see BB King in Bushkill for Sep 3rd 2004 and decided to stay last minute at pocono palace.The only room available was the fairway so we took it.This was our 7th time staing at a Ceasers Resort so we weren't worried even though it was not a room we would have chosen.When we walked in we felt like we were in a cheap motel.The colors in the room didn't match and the room was very small.Bed was right next to window with heater and air underneath so the curtain would blow open(not good)When we were in the heart shaped tub I had a perfect view of the bed and couldn't believe I saw electrical tape holding together the mirrored headboard...The Phone hung low on the wall was almost touching the bed so it kept falling off.The bathroom however was very nice but how long do u really spend in the bathroom...The heart shaped tub was very nice also.We had a very nice time in spite of the room condition but will NEVER choose this room.We have stayed in The more expensive rooms and they are absolutely wonderful...Please take my advice and do not stay in the Fairway..It seems like they only pay the extra attention to the higher priced rooms and thats sad because several couples that weekend were staying in the Fairway for their Honeymoon.....
'' WE LOVE THE LAND OF LOVE ''
We are one of those corny romantic couples that have been together forever,35 years to be exact. we are still madly in love and love staying at caesars. We have stayed at the stream,the cove and the palace many times. the staff is always hard working and friendly and the rooms and facilities always clean. we always have a great time. the resorts are expensive but we find that you get what you pay for. We have made 1 or 2 trips a year for 15 years and we hope to make many more. We love to relax and enjoy each others company and our stays at caesars are very special to us both. Have some fun take your honey to caesars.
My husband and I wanted to take a long weekend vacation while our 16 year old son was away in Europe. We live in Monmouth Cty., NJ and wanted to go someplace within a 3 hour drive from our home. We also wanted to go to a place where we would have things to do even in bad weather. We chose Caesar's Pocono Palace because it seemed to fulfill all of our requirements: It was only a 2 hour drive, it had lots of things to do, both inside and out. We had also stayed in Caesar's Brookdale family resort many years ago with our son and found it to be a very well maintained, well run resort with lots to do.
We stayed at Pocono Palace June 11th to the 13th and had a blast. Our room was the Fantasy Apple and after touring the other rooms, we realized what a wise choice it was. We had a private balcony overlooking the lake while the others did not. Our room was in great condition and had what appeared to be newer wallpaper and carpet. Despite having a smoking room, there were no burn holes or cigarette marks on the carpet, furniture, or in the bathroom. We had plenty of towels and there was soap, shampoo, and lotion. The pool, sauna and whirlpool tub were clean and in great shape. I loved taking an early morning dip in the pool. There was an air conditioner both upstairs and downstairs and since the pool and sauna were enclosed, the whole room did not get too hot.
I always seem to get the new person whenever I check in somewhere. Checked in with help from frustrated co-workers. Got to the room, a Fairway suite. Fair is the keyword. Bathroom was new and nice. Carpet on the walls (why) was filthy. Room was smaller than expected. Dinner was good. Breakfast in bed was good. Desserts were good. One thing I don't like is, when I am on vacation and paying a high price for mediocre accomodations I dont want people to tell me what I can't do. Example, they had lobster and steak on Saturday night. I ordered both and the waiter told me I could not have one until I was done with the other. If you want a fire in your room, you must buy the logs. The prices at the bar/nightclub are way too high. We already paid a high price to be at their resort, now they think the have to squeeze us harder for our drinks. $4.25 for a Bud Light, $6.50 for a glass of Zinfandel, $7.50 for a Bloody Mary, $10 for a Passion Potion (you get to keep the glass with their ad on it). We played free golf on their 9 hole course but the golf cart costs $15. I guess they can't give the customer too much, they might want to come back. All-inclusive is not the right description for this place. I didn't see any (all-inclusive)late-nght snacks except the ones you had to pay their high prices for. We did have a good time there but will not return. It was nice but no bang for your buck, you can go to a true all-inclusive in the Caribbean for around the same rate or cheaper (including airfare).
Avoid at all costs!! Why? The customer care/ reservations promises you a suite with champagne glass bath, etc. You get stuck in what they call a Fairway Suite. Sounds good? The room has mold in the bathrooms, shower curtains and shower door are falling off the hinges, cracks on edges of the shower walls, and shower head blasts water in all directions. To make matters worse the toilet seat is not alligned, carpet is filthy and stained with black marks on it, comforter on the round bed that is hard as rock was last replaced in the 16th century (you get the idea), no ethernet connection, drawers are dusty, and they offer a cracked heat lamp for the ugly pink whirlpool. Oh breakfast in the morning is served as a buffet and no privacy here because you end up sitting with 3 or 4 other couples on the same table with fake champagne and bad tasting concentrate orange juice. When we complained of the conditions of the room we were asked to leave even after a 5-hour drive to the resort! First they mess-up our reservation for the suite with the champagne glass bath, and then give us a filthy room and finally chase us out! The staff was unprofessional and insulting. I would not recommend this resort to anyone. This is by far the worst Starwood property I have ever stayed in!
First of all lets start with the name, it is nothing like it says. The first thought would be spectacular. Great nightlife, fun, good food, luxurious accomadations. Heck no! You will find none of that here. My husband and I went here for our honeymoon, becasue it is known to be a honeymooners paradise. Not in this century. Maybe in the 1970's. I felt like I stepped into the movie Dirty Dancing, home of the family foxtrot. We are in our mid 20's and we were 1 of 2 couples under the age of 40. We checked in and got our keys to the clepoatra suite with champagne jacuzzi, heart shaped hot tub and sauna. Wonderful right...wrong. The room was boring and drab. retro carpets and hasack like furniture with stains, lots of mirrors and no amenities, A small fridge, thats all. No shampoo, conditioner, soap, lotion, coffee etc.
To be fair, let me start out this review with the fact that it was raining 3 of the 4 nights we stayed there.It was our honeymoon, I'm young mid- 20's and we were looking for an escape from the hectic work weeks, wedding planning and such and thought we found it at Pocono Palace.We check-in on monday night and immediately go to dinner which ends at 8:00 pm (note: dinner is open seating, which we actually love since it's always interesting to meet new people, if you do want to dine alone you must request to do so and get there between 6:00-:6:30.) The prime rib that night was good not great, I'm a really big meat fan so it's hard to impress me unless it melts in my mouth.. which this did not. rating 6.5 out of 10.. for the first night of diningwe get our keys from the front lobby which looks great..and we proceed to our room..Besides the roman towers..each of the rooms look like glorified motels(we stayed at the champagne towers..)we walk in and it looks exactly like the picture only the carpets are way outdated, stains on the couch(didn't even want to imagine what they were.) the indoor pool in our suite was nice..and the whirlpool bath was good..but the whole vibe of the place was just too 70's for us..we wanted it to be a little more classy for 400 a night..(we ended up getting the 20% discount so it was actually 320 a night)Anyways..we were dissappointed but thought we would make the best of it..I mean really who cares on your honeymoon? so after a while of getting accustomed to room...we head to the lions den lounge...(this is not a nightclub as in sense of a "club" for mid 20's 30 year olds..) this is a 70's old school vegas style night club.. the comedian (vic..somebody) was great and the newlywed game was funny...but the drinks were ridiculous.. 5.50 for imported beer 8.50 for a special drink (pina colada,dreamsicle.) whatever it was our honeymoon.. but we did manage to bring our own blender, our own rum, and our own drinks for the room which definitely helped..So the first night of the night club was good..it closed really early though..11:45..??what was up with that..extremely disappointed since I assumed things would go all night..The following 3 nights at the night club were awful..I was reminded of the movie coming to america "where eddie murphy is the washed up band leader..in the blue tuxedo.." that was the vibe of the night club those nights..it was awful..and my wife and I just couldn't take it anymore..the food for those nights was mediocre at best..and we always had an immediate stomach following the dessert...We could not believe the amount of people who came back to this place..over and over again..(we wanted to know why!!) it was sooo cheesy..there was nothing luxurious about the place..and it's pricey..I could stomach going back there for 200 a night but nothing over 300.the staff was really friendly..and after spending a ton of alone time together we were just flat out bored with the place..(we had a great time together..but that was in spite of our surroundings..)I do not recommend this place to anybody who expects classy elegant rooms..This place is for people who where hip packs..you know who they are,... arts and crafts at 2:00pm c'mon where the heck are we..we should have just taken the cruise to bermuda for $400 less..I recommend you do the same..I mean big deal so it's got a 7 foot champagne whirlpool and a heart shaped swimming pool ..it's not worth the extra money for it. Everyone we spoke to was staying at the fantasy apple. I think because it had a balcony (just a little food for thought should you decide to go.)Ratings: Dinining 5 out of 10 stars.. (great place off the resort called alaskan petes..8.5 out of 10 stars)Accomodations 6.5 out of 10 stars - not bad not good..definitely not worth the price..in need of updates..in need of modernizationNightlife 3 out of 10 stars - monday great..tues,wednesday,thurs, awful.. a bad 70's vibe.Service 9 out of 10 stars, they did nothing wrong and were most hospitable.Golfing 6 out of 10 .. PGA..doubtful..short course..with awful greens.Indoor activities.. 7 out of 10Overall 5 out of 10. this number would be higher if they dropped their prices.
Loved the Rooms!
My husband and I honeymooned in the Roman Towers suite at Caesars Pocono Resorts in July 1999. We loved every minute of our honeymoon. We found the Roman Towers to be better than we expected and we spent most of our time in our Champagne Glass Whirlpool and our heart-shaped pool. We had such wonderful service during our whole stay and the activities and directors were awesome. We love Caesars Pocono Resorts so much we went back to visit Paradise Stream for the first time in Summer 2002. We look forward to our next visit to Pocono Palace and can't wait to stay at the Roman Towers again!
The best place in the world!!
This place is so wonderful!! My husband and I go there every Valentines day for about a week. It is expensive, but it is worth it. We stay in the Cleopatra Suites or the Roman Towers with the Champagne Jacuzzi and the heart shaped pool in the room. Breakfast and Dinner are included in the price, and it is all you can eat. The staff is very friendly, and helpful. The only "bad" thing is that the beds (round, king size) are pretty hard. I recommend to any couple!!