A bit pricey

The view are the Park Vista was nice. The rooms were very plain and could use so work. Not the decor of a resort. A bit pricey for such a plain room. The pool area was very nice and clean.

Nice Hotel Rip Off Phone Rates

A truly marvellous hotel with great views, nice ammenities, and great facilities. Let the traveller beware however, when placing any phone calls from this hotel. The phone states 79¢ surcharge for long distance phone calls. What the hotel leaves out however, is that their default carrier is brutally expensive. A 22 minute phone call became a $53.00 expense. I could have used my 79¢ a minute wireless phone and ended up with a bill that would be almost 75% less. The front desk was unappologetic and merely stated that the call depended on time and distance and carrier that I chose (of course leaving out their default carrier). A $53.00 phone bill for 22 minutes from Gatlinburg, TN to Chicago, IL at night (to boot) is a rip off. Other than that gripe, the Park Vista is a wonderful hotel.

Park Vista

We stayed for 3 nights at the hotel while visiting the Smoky Mountains

Park and found it to be generally very relaxing. The service was fast,

friendly and hassle free. We had made reservations months in advance

but for some reason did not get an upper room but had to settle for a

view of the parking lot with mountains in the background. Also the room

had only 2 full size beds and not queen size like most hotels that we

have stayed in.

We had our 8 year old son along and he enjoyed the pool very much. The pool area was enclosed so the humidity and chlorine smell were a bit strong. The windows next to the pool appeared to be (at one time) openable but were sealed shut. It would have been much more enjoyable if they were screened and open somehow.

The entrance to the hotel was a bit run down. While we were there one

of the two front doors became inoperable for most of the day. The

Brunch was a bargain for families and very good with lots of variety.

The dinner was very ordinary and not recommended. Try one of the other

established restaurants in the downtown area for dinner. If we were to

do it all over again we still would stay there mostly due to the

convenient location to the National Park entrance.

Nice views dated appearance

This hotel has mountain views to offer and being completely round, most rooms will have a nice one, however; that is about all it offers. It's too large to feel cozy and quaint, but not large enough or staffed to pull off a "resort" feel either. Being up on a bluff, there were no hiking trails or streams to enjoy, making it boring for the kids. The pool was indoors and had that humid, steamy, chlorine smell to it which wasn't appealing. The food was above average and consistantly enjoyable, we especially enjoyed the pot roast and mashed potatoes in the hotel restaurant. The breakfast buffet was well done as well.

Very nice indeed

A nice hotel with clean rooms, courteous staff, great views, lots to do at the hotel and a good restaurant. The only drawback is the distance from town, though the hotel is on the shuttle route large groups can form and you might have to wait for the next shuttle, whats really great is the close proximity to some very nice , not well known and not used much driving trails thru the Smokey Mountains Natl Park, would recommend it.

Nice

this hotel is big and it has a great view of the mountains. The pool area is huge and they have a game room and play center for the kids. This hotel is probably the best hotel in Gatlinburg. It is nice and clean.

Awesome!

We were absoultely impressed with this hotel. The lobby is very neat and clean in appearance. It also had a very nice dining area overlooking the mountains. The room was spacious. Some of the floors were being remodeled which made for noise during the day, and the road to the hotel was a tad difficult to find. Our daughter LOVED the indoor kiddie pool and they have a playground as well. It was a 5 STAR to us!!!

Wow

If you get offered the choice, ask for a room overlooking the town. If they don't offer, ask anyway - the views are outstanding. From the room we had during the day you can see right across the mountains, and at night you can see the whole town lit up. I could have spent hours just standing out on the balcony.

Great service and very friendly staff. The trolley service now stops outside the hotel every half hour, so the slightly out of the way location is not an issue - it runs until midnight and only costs 25 cents.

Highly recommended.

Breathtaking views!!!

This hotel has breathtakingly beautiful views of the Great Smokey Mountains. The rooms are large, service is good and the price is very reasonable for this caliber hotel. Highly, highly recommended!!!

Very nice

A full service hotel with an outstanding view of Gatlinburg and the Great Smoky Mountains. You want for nothing at the Park Vista, except proximity to downtown Gatlinburg. It's a bit off the beaten path and the access road to the hotel itself is a real transmission killer. Fortunately the hotel operates a guest shuttle every day on the half hour until 11 PM. Very nice indoor pool, nice outdoor picnic area as well.