Hotel Paradis Palace

Address: Avenue de la Paix, Hammamet, 8050, Tunisia | 4 star resort
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This 4 star resort, located on Avenue de la Paix, Hammamet, is near Hammamet Beach, Friguia Park, and El Mouradi Hammamet.
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    Historical Traveler Reviews Hotel Paradis Palace Hammamet

    Better known as hotel parasite - Health warning


    We had mixed feelings before we arrived, only to be confirmed as my worst fears. As in the other reports, the restaurant was a haven for Flies, even cockroaches were spied on the Childrens food servery. (photos taken) My husband is still ill from this trip, he suffered tummy upset and even sickness, for 12 days of the 14 day vacation. We have been back three weeks now! My two sons could not eat any of the food in the restaurant, chips were greasy and not cooked right. The bread had been covered in flies so was inedible, in fact most food had flies on it. Like a previous report you had to line up early to get a table, then the queues were horrendous, that is if the foreign people didn't just push in front of you. We ended up having to eat out. Luckily my children having not eaten in the restaurant were not ill, although we all lost weight on holiday- a rareity - lost a stone each. That says a lot.

    The rooms were extremely basic, shower rail hanging off, doors unsecure, and no hotel niceties that you expect. At this point i feel it important to say this is our 3rd Visit to Tunisia, and the other Hotels are nothing like this they are the best everything you expect and more usually. We had raw sewerage coming up in the shower in our room, they couldn't move us and took 4 hours before we could get into our room, even then it wasn't completely fixed. This had happened 3 times during our stay!

    The sewerage had also come up on the path down to the beach and the stink for all of the duration of the holiday bar two days (which was when they had called someone out to sort out the problem) was awful. The smell started to come back on our last day, so god help any further holiday makers.

    The staff were so laid back they were horizontal, we had to ask our rep to intervene many times, even then they didn't seem bothered. Although one lady working on the reception who is Chezc was lovely, and really tried to help us whenever she could. There wasn't enough staff to cope with the amount of holiday makers.

    Having said all of this the only saving grace was the entertainment. The animation team really worked so hard, and gave such good performances every evening. Brilliant.

    Watch out for the Tunisian lad who looks after the arcade area, as he takes advantage of the kids and muscles in on their games etc. French and British people had trouble with him.

    Also in the tv lounge area (predominantly german tv programmes) the kids of the german and french holiday makers ran amock, throwing the cushions at each other off the chairs. Running over the furniture and climbing, turning the trip switches off at the wall and back on again. We have this filmed on camera as it happened so frequently and we were appalled that the hotel did not seem to care about this.

    So as a good diet - go to this hotel as you won't be able to eat anything without having to run to the toilet. - This is the exercise part of the diet.

    Sorry but this hotel is the Pitts.



    Just returned from 2 weeks stay and have 2 say WHAT A DISAPPOINMENT. The rooms leave a lot 2 be desired.basic and in need of renovating.We had 2 change are's as soon as we got there because the smell was bad.What can i say about the food,DISAPPOINTING.The food was repetative and not very well cooked.On quite a few occasions we told staff and shew them undercooked and raw in the middle of some meat dishes.unfortunately on trying the same dishes on different days the meat was still raw in the middle. The animation team do a fantastic job though.they work very long hours but work so hard and never stop smiling.The shows were excellant and on our last nite LION KING was fab....The hotel staff were on the whole very good,hygene not top of the list though.Tipping did get u better looked after..Medi the pool bar waiter is a great laugh and lucky to escape being thrown in the pool.The hotel could be so good they just need 2 try a bit harder to sort out the problems.Not a bad holiday just not as good as we hoped.

    Absolutely loved the animationteam


    i thought that the animation team were absolutely mint!!!! i loved all the performances on the nights and thge group dances afterwards. i would definatly go again!!!

    Dont go!!!!


    Well what can I say, reading the last review posted I have to say I agree with everything that was said! I would not recommend this accommodation it was a terrible experience and a real let down as we had been looking forward to our holiday for months! the majority of our holiday was spent fighting over the toilet due to many possible reasons, poor quality of the food, dirty pool water and dirty rooms, Eveyone that we spoke to at the hotel also had the same problems. Avoid if at all possble!!

    Hotel Paradis - word of caution


    We have just returned from a family week holiday and stayed at this hotel. Having read previous reviews prior to departure we were really looking forward to the week ahead. Unfortunately, our experience of this hotel and location were susprisingly different. The rooms were OK, but not great, having a family room with four beds. The bathroom was in obvious need of remedial work, we found it dirty with mouldy sealant around the bath. Poor shower, which was a bath attachment. The hotel was fully booked and the facilities were insufficient to cater for the high numbers. It was impossible to find a place around the pools (the usual towels laid out by night time maruaders) but fortunately, although crowded, space was found on the beach. The worst part of the holiday was the food and dining facilities. The dining area had flies swarming around continually, in part due to the complacent staff, whose numbers were woefully inadequate to cope with the number of diners. Staff didn't replace dirty table cloths from one meal to the next but instead just turned them over, which left plenty of filth for the flies to relish. Trying to find a table generally was very difficult and guests ended up clearing and setting new tables themselves. There were only two choices for guests and that was to either arrive promptly for meal times to secure a table but in doing so risk being trampled in the ensuing scramble for food or to arrive after the inital stampede and risk not being able to find a table but worse still risk the food having been contaminated by the flies ... we tried both options and with the latter would probably explain why three of our party suffered from sickness and nasty stomach upsets. The food was not suitable for kids in general, our six year old resorted to eating plain pasta and chips every meal but this was also impossible eventually after he discovered dead flies in his pasta shells! A word of caution too for those with families, especially particularly young children, although portrayed as a family hotel be prepared for loud and I mean really LOUD music blaring out until atleast 2am every morning. This prevented any form of sleep as it was just as loud in the rooms as by the pool bar where the activity takes place. We decided one night that if we weren't allowed to sleep 'we might aswell join them' for the evening/early morning entertainment ... so bad we gave up and decided that if we had to listen to such awful 'entertainment' we would be better to suffer it from the limited comfort of our beds! From 9am the music begins again blaring out all day by the pool.

    The hotel is quite far from Hammamet itself with very little in the way of infrastructure nearby. No restaurants, etc. However, the local taxis were very good and cheap to travel in and despite the warnings of the travel reps re meters not being set at the correct tariffs, etc. we found all the drivers honest and friendly ... just be prepared for crowded roads being treated as race tracks by the taxi drivers and remember that they are supposed to drive on the opposite of the road to what is normal in the UK ... I think they were attempting to make us feel at home by driving against oncoming traffic on the incorrect side of the road the majority of the time!

    Apart from all that we did manage a couple of days of enjoyment ... admittedly outside of the hotel, travelling independantly further afield ... paying 10 dinars a day to enjoy the swimming pool and hotel facilities of a hotel in the new resort of Hammamet, near the marina.

    Loved it - especially the animation team !!


    we went to the hotel paradis on the 22nd of may this year for two weeks and it was ace !

    the food was the only little downfall - it was ok but got a bit boring after a while and wasn't really to english taste - or childrens.

    but the hotel itself was really nice, the staff are really nice and friendly - especially the animation team.

    they work soooooooo hard , theyre up in the morning and by the pool at about 8 and then dancing and entertaining everyone till the early hours of the morning - i dont know how they do it !!!they even do the jobs that they shouldnt , like building a stage outside aswell as their jobs - volleyball, aerobics, football etc

    they are the nicest, friendliest people i have ever met ! and the most good looking - theyre all gorgeous!

    they work so hard to try and make your holiday the best, the entertainment on a night is just excellent , they are the best dancers ever ever ever !!! they shouldnt be in some hotel they should be famous!!! honestly.

    i luv them all to bits - especially hamdi, im inlove ! i will marry him one day!

    Traveling with children


    just arrived back from the paradis hotel from a 1 week holiday. Altogther this hotel is good value for money ,if traveling with children the pool and slide will keep them occupied in the day in the evening the hotel entertainment will keep all ages happy.JMC run the kids club at this hotel entertaining the kids in the day with games and in the evening the kids disco .The only down side to this hotel is the rooms. I feel the rooms (mainly the bathrooms) need refurbishing as both rooms we were given needed attention in this tiled areas and sealant round the bath were very mouldy and dirty.The staff at this hotel were mainly helpful and friendly but there were a few who were not. Tipping did get you a better service.

    Friendly hotel in lovely location


    Myself and my family had a very enjoyable 2 weeks here, and in fact returned 6 weeks later for another week. The staff are so helpful they almost fall over themselves to be of service, and the facilities, to tunisian standards are good. Although the food was not to english taste, open your imagination a little and youll enjoy it. The rooms were well kept, and the pools were kept scrupulously clean every day. The evening entertainment was generally tongue in cheek but again, be open minded and youll have a whale of a time. We are returning this year for another fun, safe and well recieved holiday!

    Great Value For Money


    Our group of thriteen students and three teachers, visited the Hotel Paradis for a four day study visit in March 2005. Although not all of the facilities were open those that were, offered high levels of service and friendly staff. Certain restaurnats and bars were unavailable during our stay as we went in the off season and certain areas were being repaired but the variety of entertainment, the clean pools and rooms and wide variety of food within the breakfast and evening buffets were all fantastic. All of the 9 rooms that our group occupied had a sea view and a balcony and the rooms were cleaned every day with new towels added.

    We would highly recommend using this hotel however we feel that you should stay for around 2 weeks.

    Matt and Simon

    Avoid it if you can!


    It's been a terrible experience and almost spoiled our vacation. We staied there for two weeks last August and we will never forget the smell in the room nor the orrible fornitured (brush painted!).

    Every day we had to fight to get a table at the restaurant and for two weeks we could not get a clean table at all. The food was miserable and boring: rice, cicken, shrimps and some sort of pasta...we could not eat anything else for 2 weeks!

    We had only 2 baths in the see in 2 weeks, as it was so dirty we could not wet ourselves in it! The only nice point were the swimming pools.

    But we did no go to Hammamet (from Rome) to have bath in swimming pools really!!

    TripAdvisor Reviews Hotel Paradis Palace Hammamet

    4.00 of 5 stars Excellent

    Travel Blogs from Hammamet

    Farewell Enfidha

    A travel blog entry by tonyhudson on Aug 12, 2012

    1 photo

    ... that sells refreshing mint tea, so we are forced to quench our thirst from a can.

    We're flying back to London Gatwick on a charter flight TOM 353 which is scheduled to depart at 12:05 and arrive at 15:10. Insha'Allah.


    Shipping out of Port El Kantaoui

    A travel blog entry by tonyhudson on Aug 12, 2012

    ... to our table and dishes cleared away with a flourish.

    There must be some sign that marks us out as departing guests and an expectation that we'll leave a tip. Unlike the dining room, where tables are reserved and looked after by a specific waiter, guests sit at any table in the breakfast room and tables are cleared by whichever waiter appears to fancy a break from talking! Unfortunately their performance is in vain and we leave without dropping the tip they ...

    Farewell dinner... good service and tips

    A travel blog entry by tonyhudson on Aug 11, 2012

    1 photo

    ... ve not had bad service, it's just that the reaturant is self-service, with guests helping themselves from the buffet and waiters relegated to clearing away. It can't give them much job satisfaction, just clearing away dirty dishes, no opportunity to tell people about what is on the menu and what they'd recommend.

    Occasionally there is a florusih of activity, helping people to carry ...

    Rehydrated, rested and relaxed

    A travel blog entry by tonyhudson on Aug 09, 2012

    Arriving back at the hotel I head for the water dispenser adjacent to the bar and quench my thirst.

    It sure was hot out there and unfortunetly I was without money so couldn't stop off for a drink on the road from Sousse.

    So after a shower and change of clothes, I was actually dripping wet, I feel a lot better and can genuinely put my feet up!

    Poolside and Seaside

    A travel blog entry by tonyhudson on Aug 07, 2012

    Catamaran cruise
    This morning Sue, Josh and Grace are going cruising on a catamaran out of Port El Kantaoui.

    Three hours sailing in the Med is a nice way to relax, especially when the captain drops anchor which means that it's time to go for a dip in the azure sea to cool off. After a refreshing swim the cruise continues and the catamaran head back to port!