Pan Pacific Village Centre Whistler

Just spent 3 nights @ the Pan.

Hotel

Very contemporary, clean, and refreshing hotel.

Rooms are quite nice, very new, and accomodating.

The kitchen makes for a great compliment to a traditional hotel room.

Spa

Small, but great service.

Workout

New equipment, but limited on the weights.

Breakfast

The breakfast that was included was quite good and complete.

Service

The folks at the front desk are frendly and helpful.

Most are quite young and not very familiar with the restrauants, but will provide you with all the materials you need.

Restaurants

Earl's - great food/atmosphere...cute waitresses...best ribs in Whistler...just a great place.

Longhorn...best Apre...great modern music...Ice Cold Kokanee...best candadian beer

Eric's...stuffy...way overpriced...slow service...so/so food

Bar's - you must follow the guide, or you end up at a dead end.

Monday - Tommy Africa's

· Tuesday - Savage Beagle

· Wednesday - Buffalo Bills

· Thursday - Garfinkles

· Friday & Saturday - anywhere

Araxi...the best upscale experience...whistler is a jeans and beer town...araxi is good if your really looking for that white table cloth experience

We loved our vacation to whistler and the Pan Pacific was great. Lots of room for our kids. They even let us use the outside grill for steaks. Breakfast was included, and it was hearty enough to keep us going until lunch.

We booked last minute - took the grandparents and our two kids, so six people. Got a great rate - shoulder season, I guess. When all was said and done, Cdn$275 for the night. $20/parking and tax on the rate of $219 - it adds up. So, when rates go up, look out!

Got the two bedroom suite with the sleeper couch in the living room - breakfast included! Lots of room and we didn't feel cramped. 3 tv's in the unit.

I wouldn't get too fussed about the views, as all you need to do is walk outside. That said, we were on the 4th floor overlooking the firehall, but the mountains were behind - it was fine, no complaints!

Pool and hot-tubs were great! Breakfast was very nice. Service very attentive. All-in-all, a great one-night last minute visit. I would go back again. Not too sure what's it's like for access to skiing, but I'm sure they have a plan!

Went to Umberto Trattoria for dinner make a reservation, it was busy! Good was good, but a little on the expensive side ($32 for meat mains, but that's par for Whistler. (got a sitter for the kids, organized through the hotel). Stayed at the Chateau Whistler (fairmont)- hotel rooms, and I prefer the condo-style with kids - this is a great choice!

My husband and I stayed for 3 nights, Thursday, Friday, Saturday. We found the hotel staff to be friendly and polite.

The complimentary afternoon food presentation was sparse on Thursday, just a single serving tray laid out with a limited selection of meat and pickles. This selection improved on the weekend to a larger selection, including bread, crackers, pickles and meats. Staff also offered hot chicken wings, we were approached twice to purchase drinks as no complimentary beverages are offered in the afternoon. The complimentary breakfast was not presented buffet style on Friday so staff took your order and then brought it to you, this left us feeling obligated to leave a tip. There was also very limited seating available forcing my husband and I to begin our meal teetering over a coffee table. This improved on the weekend mornings tremendously as the other lounge was open (more seating) and breakfast and beverages were served in the Buffet format. We found this difference in service bothersome as our room rate was the same for all three nights.

Our room was comfortable, modern and very clean with a full kitchen, eating area, living room, TV and CD player. The bedroom had a queen size bed and another TV. The bathroom had a separate shower and bathtub. Our toilet was not working well, but service was provided promptly to fix the problem on two occasions. Some things like the bed sheets and bedspread, towels and furnishings did not seem at the same standard of other hotels in this price range. It appeared to be of lower quality.

The location of this hotel is excellent, with many shops and restaurants right outside your door.

Overall our stay was comfortable but this hotel lacked the "WOW" factor that we have come to expect from a hotel chain with this reputation.

We stayed at the Pan Pacific for three nights mid-September. Excellent location in the middle of the village. Receptionists were very friendly, although the concierge didn't appear to help with our bags, even though its $20 per night to include valet service. He got sidetracked with some other guests. We took our own luggage instead. The hotel is wonderful as it is brand new and very stylish. The rooms are very well equipped and on the first night we had room service, although the menu is very limited. Although the complimentary breakfast is very good, on one of the mornings there was nowhere to sit and people were having to balance their plates on their knees whilst sitting on sofas. We didn't make use of the hot tubs or lap pool which overlook the road.

During our stay we tried the Zip Trek Ecotour which is good if you like heights! We also did the ATV Tour which is excellent. We found everyone in Whistler to be friendly, helpful and knowledgeable about the area. I would definitely recommend staying at the Pan Pacific whilst in Whistler.

My Partner & I stayed at this hotel in September 05 for 2 nights.

We had a opening offer of $159 a night. Our room was on the ground floor and was very impressive. Kitchen was open plan with the lounge. Kitchen was fully equipment with everything you need if you wanted to use it for self - catering (we only used the wine glasses !) The lounge had a Gas log fire which you can control and also A/C self controlled. Also a TV, CD/radio player & dining table. Also a balcony with tables & chairs if you have the weather.

There was a seperate bedroom with bath robes provided another TV and a seperate bathroom with seperate shower cubicle and bath.

As the hotel is new everything was of a very high standard and lovely & clean. Staff could not do enough to help. The complimentry breakfast included cereals, toast, pasteries, drinks and 3 hot items one morning it was hash browns, scrambled eggs & bacon.

Hotel is in a great location in Whistler village with good access to everything. The hotel does provide parking at a cost.

A new lovely high standard hotel, would definately stay there again. Hofefully as time goes on it will stay as we found it.

This is an all suite hotel right in the Village so you can walk to everything! The room was very nice with good views, a fireplace, a full kitchen, and a separate bedroom with a door. The hotel is new so everything was very clean and comfortable. Included was a full breakfast and appetizers in the evening. The food was good and fresh. I would definitely stay here again.

We have enjoyed the Pan Pacific chain of hotels elsewhere and thought we would try out their newest in Whistler. Most of the lodgings that we have stayed at in Whistler have been fairly upscale and comfortable, so we were not surprised to find the Village Center PanPac right in line with their compadres. The two bedroom "suite" was large and nicely decorated, though the quality of the furnishings seemed a little under par when compared to the other PP's that we have stayed at. There were two bathrooms each with soaking tub/showers; each bedroom had a walk-out porch with sitting area, the gas fireplace was cozy,, and the kitchen was adequate for fixing the kids quick meals (before the adults went out to enjoy Whistler's many dining options). The pool was well heated, though lap sized, and the two jacuzzis were nice and hot, which we appreciated. There was also a coed sauna by the pool which was great for warming up in.

The down sides? The morning breakfast had something for everyone, and though it was complimentary the staff had the bad habit of leaving a "bill" for the optional tip. Same for the evening hor d'oerves, which were scanty and there only to entice one to buy drinks from the bar in the evening. the master bath also had a very noisy fan that could not be turned off....maybe to help with the musty odor in the bathroom. We just closed the door in the evening and it was fine.

Having stayed in the upper village and Benchlands before, I have to say that the location of the Village PanPac was great. It was easy to walk to all the stores and amusements, and if needed, the complimentary car service was easy to schedule.

Service by all staff members was excellent.

Well I just got back last night after staying at the new Pan Pacific for 3 nights. This is my first stay at a Pan Pacific, so I'll try to break down the review into categories below.

*****Noise:

Room was absolutely dead quiet, probably one of the quietest rooms I've ever stayed in. Even the upstairs toilet flushing was muted (my benchmark for annoying noises :) The only noise that kind of bothered me was the A/C fan coming on periodically in the night when it was needed, a little louder than what I'm used to. Not much else to say here, pretty quiet rooms.

*****Pool area:

The pool was too small. It's L shaped and the body of it is narrow, so it was ok but definitely I expected better pool ammenities for the price they charge. They had 2 outdoor hot tubs which were just basic tubs, and the main problem was they said the pool was heated but I got in the first and second day and it was far from heated (maybe to 50 degrees) so I would have liked to see a true heated pool. They have a workout room just inside the pool area with a Sauna, so it was pretty decent.

*****Food services:

They only have one restaurant in the hotel, but as usual the prices were high ($14 for a sandwich). The main attraction is that they offer free breakfast every morning from 7:30 - 10:30. The food offered was: various cereals, honey dew and various melons, pastries, scrambled eggs, seasoned potatoes, sausage links, croissants. For drinks they had: starbucks drip coffee, good orange juice, apple juice, and tea. This type of breakfast spread would have easily cost me $40 for my family of four, so I count that as a positive against the hotel for offering this for free. In the afternoon they have mid-day snacks from 3:30 - 5:00, which include basic stuff like black forest ham cold cuts, various olives, mild salami, fresh baguette bread, etc. Not too shabby if you are around at that time but definitely not worth going out of your way for if you are out and about in the village.

*****Location:

It's right off one of the main roads, so people walking by can see you in the pool area which can or cannot be annoying depending on if you want privacy or not. I would have liked the pool to be higher like in the original Pan Pacific. Pool aside, the location is right next to the holiday inn and a great restaurant (Earl's), so once you walk out and to the right you come down stairs to the Starbuck's and the main village, so it's a super prime location and I think worth paying a little extra for.

*****Parking:

Parking is $20/night and they handle the valet. My only gripe here is this forces you to keep tipping the guys everytime they get the car for you or grab something out of the car that you need. I like a little more control over this, but since we didn't use the car and I only had to go down once, I can say it was not too bad. Just keep this in mind when booking, or you have to find parking somewhere else and walk (which I don't think most people will do).

*****Price:

We paid $219 CAD/night for a lower level 1 bedroom on the 5th floor. At the time when I booked this on 8/12 a week before I arrived, I could not find a better deal online and the hotel was almost booked up so I booked straight through their reservation desk. I think based on what I got from the hotel (nice staff, free breakfast, modern rooms), it is probably a fair deal. It's almost the same price as some of the Westin rooms, so I have only walked into the Westin and didn't stay there so I can't say for sure if that's a good benchmark to compare against. Add in the free breakfast and it's not too bad.

*****Staff:

All were responsive and polite, and helped out with anything necessary. They were friendly with my 2 and 5 yr old boys, so that kept the tone laid back throughout the stay. The one time I needed assistance was with a smell coming from my sink, and they sent up the service guy to try to fix it. When that didn't work I called down and they had the shift manager return my call within 15 min when he got back from lunch. He worked out a deal with me because of the smell and we both were happy. No complaints here.

*****Summary:

Overall we are happy with the stay there and would go back, probably try the original Pan Pacific Mountainside next time just to try something new. I would recommend this place as it's got a fantastic location, it's new so you can expect updated interiors in the rooms and throughout the hotel, and the staff are very eager to please.

Our family of four, which includes two teenagers, just returned from a seven night stay at the new Pan Pacific Whistler Village Centre (not to be confused with the Mountainside Pan). I have to give this hotel/condo a glowing review as our stay there was wonderful. We paid a little extra to be on a higher floor (7th) but, with an introductory rate of just $249.00/night for a two bedroom, two bathroom suite with kitchen, it was a steal in Whistler. Our room over-looked the village and Whistler and Blackcomb mountains with decks from both bedrooms and the living room. One of our girls chose to sleep on the pull-out couch in the living room because it was just so comfortable and the view from the floor to ceiling window was magnificent. There are three T.V.s in the suite which makes life easy for families and the stainless steel kichen is equipped with everything imaginable. If you have ever stayed at a Pan Pacific hotel before, you know the "zen-like" quality of the rooms. Lots of granite, slate, wood and peaceful colours. Our rate included buffet breakfast and afternoon appetizers. The hotel does not have a restaurant, only a lounge - that is where the food is served. However, just steps outside the hotel is the village with many, many restaurant choices. The only downside is the size of the pool - only a lap pool with a small deck. There are a couple of spas/hot tubs for those tired muscles after a great day of hiking. Try Cougar Mountain ATVs for a great ride on mountain trails, our girls loved it. The new Pan Pacific Whistler Village Centre has a great location, very comfortable rooms (Aveda products in the bath, ladies) and a friendly and efficient staff. I highly recommend it.