Mantra Sun City

Address: Ocean Avenue, Surfers Paradise, Gold Coast, Queensland, 4217, Australia | 4 star resort
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This 4 star resort, located on Ocean Avenue, Surfers Paradise, is near Surfer's Paradise Beach, Infinity, QDeck, and Aquaduck.
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    TravelPod Member ReviewsMantra Sun City Surfers Paradise

    Reviewed by shrowder

    Family Review

    Reviewed Sep 19, 2014
    by (1 review) , Australia Flag of Australia

    When we go swimming in the pool there is an outdoor pool and an indoor pool and a spa.

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Mantra Sun City Surfers Paradise



    Perhaps the first mistake was mine in selecting a 'hotel' style room. Regardless the room was misshapen,soul less and depressing.No view,nowhere to sit.

    When I inquired about an upgrade, I was met with absolute indifference and an absurd upgrade fee .I took a walk around the facilities while considering this;saw the pool was about 1/3 of the size depicted in the brochure and promptly checked out. It cost me dearly as we'd paid up front but the penalty was soon forgotten as we booked into the Phoenician in Broadbeach and loved it.

    Unwelcoming Experience...


    My partner and I decided to spend a night away from the family and check into this hotel which I suggested having had a previous good experience with it in the past. However, the time we had was dreadful... I had requested a ocean view room because that is what we had had in the past and were very content with it, however my request was not rewarded and we found ourselves in a hinterland view room. But that is not the problem lies. It was the fact that the staff member had blaitanly lied to me (namely a receptionist supervisor!!!). I had asked at checking in whether the room had ocean views otherwise I would be happier with a hotel room and need not pay the extra. He said "Yes that room does have ocean views" to cut a long story short I could not see the ocean at all... Very disappointing despite being appauled at being lied to... so I confronted the guy who checked us in who was not interested in what I had to say at the least... We stayed in the same room... slept on a "king size" bed which was two singles put side by side... NOTE TO SELF> Stay somewhere else next time... Possibly that has a better buffet breakfast too!!!

    The perfect hotel to spoil yourself. Didn't want to leave!!!


    My partner and I just got back from our Gold Coast holiday. We stayed at the Outrigger Sun City Resort from 25/8 to 27/8. We wanted to stay in a high rise surfers paradise hotel with views of the ocean. So I shopped around on the internet and decided on this hotel. The minute you drive into the entrance you realise this is a special hotel with waterfalls and lush tropical setting. The foyer is huge with an Inca theme, as is the rest of the hotel. I requested an ocean view with a room as high as possible and this is exactly what we got. We had a 1 bedroom apartment on the 21st floor. The room was huge - large fully equipped kitchen, lounge/dining, huge king size bed with views to Surfers Paradise and the ocean and a bathroom to die for. The balcony view was breathtaking. We had "wine time" every night on the balcony at sunset. The apartment was very clean and in great shape. We wanted fresh towels after using them at the surf beach and the pool. Rang housekeeping and they were at our door within 5mins.

    The pools are extremely inviting. 1 large outdoor pool with sandy beach and a water slide (I'm 35 and had a go to the amusement of other guests - keep your legs together at the bottom - ouch!), an indoor heated pool and spa (great for late night swim - pools open till midnight), a smaller waterfall pool with attatched outdoor spa set in a tropical background. There is also a small gym and a sauna and steam room. The hotel is a 3 min walk to a lifesaver patrolled surf beach which was great.

    We had breakfast included in our internet package and it was sensational. It's a buffet breakfast in the hotel restaurant. The food was freshly cooked with toast, bacon, eggs, tomatoes, pancakes, cereals, juices and fresh fruit, tea and coffee.

    We had a hire car so parked it in the free basement parking. The hotel is about a 10 min walk to Cavill Ave and has bus stops right outside. We originally booked for 2 nights but loved it so much we rang reception and booked another night. This hotel was very swish and the room rates are surpisingly cheap for such a high quality hotel. There are so many older outdated hotels on the coast charging alot more than Sun City. Having just been there and seeing the other hotels, I know we picked the right place

    Great Family Hotel


    My family and I went to Sun City in September 2002, when the weather is perfect (for the whole 10 nights we stayed there, it rained for 15 minutes at the max). We arrived at 9.30am (because we had a red eye flight). but we could not get our room until 1 pm. We went to our room and it is huge. We stayed on the 4th floor in a 2 bdm apartment and the bathrooms were huge, about 20 sqm. However, the viewe was not the best (I got to sneak to the 35th floor and the views were lovely). The resort is very safe with underground parking and you can only enter if you have the hotel's keycard. The key card also applied to the rooms and the lift. The lift can sometimes be a bit jolty. The pool and tennis courts looked very nice and the waterslides were a great convenience for the kids. We did not go to the restaurant but the pool bar was very good. The downside was the service. We asked for a rollaway bed but that did not come untilafter 2pm on check-in (we were very tired after 40 hours of no sleep). We wanted to play tennis so we booked it. We booked the courts for an hour and we were kicked off after 20 minutes because we were double booked. Overall it was a great hotel for the family



    My hus and and I stayed at Sun City in April 2003. We absolutely loved every minute of it. We often ate at the buffet breakfast because of the variety and value. We would have liked to have more than one evening meal in the restaurant, however the normal prices were a bit steep (considering the value that is offered in Surfers), and we were only tempted by one of their 'Specials'. But, I should say that the meal was superb. Our one bedroom apartment was spacious, clean and the furnishings were very new. The only downside during our stay was that staff seemed to be non-existent. We are hoping to go back there this year, but because we obtained a special deal last time (3 nights for the price of 1), we may not be able to afford it.

    Wonderful, enjoyable experience.


    We were told that this would be the best place to stay...and that information could not have been more 'spot on'! The positioning of the resort to the beach, transport, eating places, entertainment, shops etc. was perfect for us "first-timers to Qld." Not to mention the magnificent view from our floor (mid-way up), with the relaxing sound of waves waking us in the mornings, and lulling us to sleep at night.

    The support & friendly advice from all the staff was welcoming, with directions, hints, etc., down to loaning us umbrellas when it looked like rain. The restaurant staff were also quick to help, even preparing food the way we requested (epecially with my burnt tomatoes for breakfast!). I hope we get another chance to visit soon, because The Outrigger will be where I will be hoping to stay on our next holiday to Queensland. Thank you to everyone there for our most enjoyable experience.

    Awful experience


    We stayed here for a medical conference. Despite assurances to the contrary, the hotel took a large number of high school leavers during "schoolies" week and the place was filled with drunken louts the entire weekend. We were unable to get any sleep at night because of the noise levels. The elevators were completely unable to cope with the traffic.

    The fire escapes were unlocked during the day but locked at night; I had to walk down more than 20 floors to get out of the fire escape! I was charged $2 per call for phoning Freecall numbers.



    Three friends and I stayed at the Outrigger Sun City a couple of months ago. We were impressed to say the least! We were given a penthouse suite on the 32nd floor, with absolutely incredible views of Surfers Paradise and the beach.

    Our suite consisted of a full kitchen, large living area and dining area, 2 long balconies, 2 large bedrooms, 2 bathrooms (one was complete with a spa bath, and a full size window for views of the ocean!) and a generally incredible atmosphere. We stayed for 3 nights and pretty much had the time of our lives!

    The hotel facilities are amazing, and include a number of spa baths, swimming pools, and even waterslides! On the downside, we were NOT impressed with the buffet breakfast the resteraunt had to offer, but luckily the hotel is only about a 20 minute walk away from the main shopping precinct.

    This is definately the best hotel I've ever stayed at on the Gold Coast! My friends and I intend to go back at least twice a year!

    Although suites such as ours are a few hundred $$$ per night, it is well worth it!

    Outrigger Sun City


    This was my second visit to the Gold Coast. Originally three friends and myself had been booked in at the Crown Towers down the road, but due to computer technicalities we spent that little bit extra to stay at Sun City between 1st and 8th February. The hotel itself has a definite inca theme which can be recognised throughout the foyer, rooms and definitely the pool area. Everything is very well positioned on the grounds. Our room itself was a two bedroom apartment on the fourth floor (we were hoping to go a bit more towards the towering 39th floor, but I guess beggars can't be choosers.) This room was extremely spacious, had a fantastic open area with 180 degree views of the spectacular pools, surrounding high rises and some ocean. It had a very useful kitchenette, with two spacious bathrooms, two reasonably sized bedrooms and a long balcony. The staff are very friendly and willing to help with any questions. This style of room is very common on the Gold Coast, the difference of course being that Sun City is relatively new compared to a lot of the other high rises. The only down points of staying here are that you can get the same style of accommodation at Crown Towers for a much cheaper price, some of the furniture looks like it is wearing, and there is no ventilation system in the corridors of each floor (which trust me, is not the best when the rubbish chute door is left open!)However, it was an enjoyable stay, and that pool is amazing (although take care going down the waterslides).

    A Pleasant time at the Outrigger


    My husband and I recently spent a couple of days at the Outrigger.Having been there a couple of years ago when it was 5 star and had no permanent residentials available, it was quite a surprise to me to note the total change of atomsphere - there were many more families with young children staying there and porters were really hard to find (in fact they may have dispensed with them altogether.) I wouldn't describe the furniture and fittings as ramshackle, but there is two extra years worth of wear on them since I was there last.....BUT the up side was:... (1) my husband and I stayed there as a couple for the same dollars as a group of 100 of us stayed there for 2 yrs ago(2) the suites are still kept extremely clean and the towels in the bathroom are still changed daily(3) the restaurant attached to the hotel which was previously extremely exclusive now has an absolutely wonderful smorgesbord breakfast for just $10 (which we had every day) and has slightly changed what they offer for dinner at night and dramatically reduced the prices.(4) the desk staff are helpful.(5) they still use the electronic key system to operate the lifts, parking door, and room doors, so you have the added security of knowing that people who are not staying on your floor do not have access to your floor.All in all, this was an excellent holiday at a bargain basement price.

    TripAdvisor Reviews Mantra Sun City Surfers Paradise

    3.50 of 5 stars Very Good

    Travel Blogs from Surfers Paradise

    A shopping day

    A travel blog entry by pandar on May 24, 2015

    3 photos

    ... and small, but they continue to add new malls to it, and now the place is really quite cavernous, with the amount of shopping just mind boggling. Luke goes crazy here and finds a number of bargains and just loves it. We all find something to look at, but we want to go to the outlet stores as well, so after a bit of lunch, we head there.

    The outlet shopping town is a good size here as well, and we find a few pieces that we needed and Luke finds ...

    An Unexpected Class

    A travel blog entry by pmacklin on Apr 29, 2015

    3 photos

    ... he knocked at the door. By the time he had left I still had very little understanding of what he wanted, but I'd agreed for us to go nonetheless. For dinner I cooked off a batch of Spaghetti Carbonara just before we had to leave for Hill's English gathering. He drove us with his wife Venus and one of the other house mates, Alan, to the other side of town where he apparently has another property. He seems quite young but ...

    Surfers paradise!

    A travel blog entry by jhnewadventures on Jan 31, 2015

    1 comment

    Arrived in Sunny surfers after travelling for only an.hour or so.weird.thing is, is we have changed time.zones.again so we 10'hours ahead of in Queensland.

    Everyone had warned us about surfers saying it's really tacky but on 1st impressions we think it's great!! It's the most "holiday" destination so far a bit like Spain meets Miami. Miami for the beach backing on to ...


    A travel blog entry by benjandkori on Dec 23, 2014

    8 photos

    ... an automatic before. With some trepidation, and after Kori had dished out some helpful hints, we set off. We made it to the mall fine and parked up. The mall was fairly busy but nothing too intimidating. We spent longer than we would have like to getting the few bits we were after but came out with a raffle ticket to win a house, so our time may have been very well invested. We also came out with some frozen durian fruit, which we ...

    Ready to leave!

    A travel blog entry by jezzaboi on Jul 24, 2014

    3 photos

    Wow what a challenge that was. I never knew organising a trip could be so tough and time consuming. I've spent over three weeks planning this trip and I still haven’t got everything set in concrete. I’ll be sure to tell everyone at work just how hard this was, especially translating many of the activities, accommodation and attraction descriptions into English. I am certainly glad I did not have to organise insurance or a visa or I might just ...