One&Only Ocean Club
Travel Blogs from Paradise Island
Nassau, Bahamas is in my opinion, the perfect summer holiday location. The Bahamas are a collection of about 700 islands and 2,400 uninhabited islets and cays off the east coast of Florida. They extend for about 1,223 km. Only about 30 of the islands are inhabited; the most important is New Providence (207 sq. km), on which the capital, Nassau, is …
Ok, so we wake up both a little hungover from last night, but that is all forgotten as we are swimming with dolphins!!!! We get there and I had got the date wrong (we were supposed to be tomorrow...) but they fit us in and we went today! The dolphins are all very well trained, they live in a big, big pool! First we got to hug, kiss and dance with a dolphin! Then we swam with them - we had a propeller thing so ...
... to celebrate the Independence of the Bahamas from Great Britain. We were delivered back to the ship by lunchtime, and not being interested in the diamonds, jewellery and watches that seemed to be the main selling points of shopping in the Bahamas we stayed on board the ship after lunch. Deborah visited the medical centre to get some different motion sickness tablets and these seemed to be much more effective. I attended a session ...
... We came to the conclusion that since this has been going on all afternoon, they are probably filming a movie. The helicopter hovers over the trampoline while someone is jumping on it. We can't believe how good this salt air is for our bodies. Our toe nails are pink and clear and look like a baby's. Our hair is soft and conditioned and our skin is soft. Plus all the vitamin D from the sun helps prevent osteoporosis.
... The first shark dive was just as they were gathering and so we went along the wall and enjoyed watching just a few of them. After our surface interval, then it was time for the Shark Arena. Terri brought out the bait box and the sharks really started to go to town! This was a very different dive than our shark dives off Moorea because Terri would feed them right there in front of us and we were really not ...
How has this resort rated in the past?
Historical Traveler Reviews One&Only Ocean Club Paradise Island
I have really mixed feelings about the Ocean Club. While I loved the resort and hope to go back one day, I do think there are areas they could definitely improve upon. My husband and I got married there in February, so we have seen a lot. In order to get married or their property, you have to stay there for 10 nights! So this is not a cheap little wedding. And in my opinion, for all the money you put into having a wedding there (dont forget the 10 stay), they quibble over very little things. For example, because of the size of our wedding party (8 including us) we needed the head table to be rectangular in order to accommodate their partners. Now included in the cost of having the reception there is linen service, for round tables only. Since the head table needed to be changed from round to rectangular, we were going to have to pay for the cost of the tablecloth. Now considering how much money we had already paid for everything, that was like pennies. But considering how much we had already paid for everything, we should not have had to pay for a stupid rectangular tablecloth!The Ocean Club is one of those fabulous places where you can get so caught up in your surroundings that you forget you havent gotten everything that comes with those surroundings. If you go, you have to know what type of service you are entitled to and be prepared to fight for it. While we were there, I ended up staying in three different rooms (intentionally). The first room my mother and I stayed in was in the Crescent Wing and it was fabulous!!!!! The view was great and the room was beautiful, but the service was only ok. If you were not in your room when they came by, you could forget about the Champaign service. Some nights there was a pair of slippers at the side of the bed for each of us, other nights only one of us would get slippers. In the morning we would go to the little fitness center and workout, but when we got back to the room it had not yet been cleaned for the day. But that was ok since it was still a little early. What was not ok was for it to still be unattended at 1 and 2pm. And in this room, I dont think I ever saw our butler. We also got charged for phone calls, $150 worth, which we never made. And they had the nerve to get nasty when we wanted to have the charges removed from our bill. Its a good thing my mother was checking the bill otherwise we would have been out even more money.My mother and I then moved to a two bedroom garden villa in the Hartford Wing the day before the wedding so my bridesmaids and I would have plenty of space to get ready. The room was only ok. Actually, there was nothing really wrong with the room, it just wasnt the Crescent Wing. The housekeeper in this room was wonderful. She was warm and friendly and extremely helpful!And finally, the night of the wedding, my husband and I moved into a suite in the Crescent Wing. Everything here was perfect! We saw the butler lots of times and our housekeeper was great too. It was here that we finally found out that we could request our daily Champaign if we happen to be out of the room when they come by.Other bumps to make people aware of, check in takes a long time!!! The spa is pretty booked, so be flexible and dont expect to have all of your services the same day. In order to get a day of treatment, you have to call weeks prior to your arrival. But the services are great! The food at the Dunes is only ok. Nothing to rave about (except how expensive it is for so-so food!). And just because you are paying a lot of money, dont think you are entitled to special treatment. Everyone pays a lot of money to be there so that doesnt even matter to them. All in all, it is a beautiful place and I would recommend it to people, with one medium size caveat: know what you want and be willing to demand it!
Avoid this hotel by all means !
We stayed at this hotel for a 4-day week end. For a little less than $1.000 a night (food excluded...), we were expecting not only a wonderful resort but also an outstanding service.
If the hotel itself is really beautiful, the service is flat-out UNACCEPTABLE for the huge amounts of money we spent. The staff was unfriendly and condescending. The so-called butler was almost non-existent. The rapidity of room service was horrendous.
An example: you'll get the free champagne in your room only if you're in when they stop by at the end of the afternoon. And if you missed it, don't dare ask them to come back...
Just avoid this hotel if you want to get a minimum value for your money.
STAY AWAY! STAY AWAY! Admittedly, the location of this hotel is gorgeous, island splendor. But when a hotel says that you get our own butler, that you get champagne at sunset every night, that you get impeccable, unequaled service, and delivers on none of it, the location doesn't matter much. At $695 a night, I'd rather bang my head on a wall than pay to get the headaches which result from trying to track down the butler. How dare I ask for a bucket of ice, too! With nearly $100 extra in room tax per day and $7 per day for maid service, to pay over $800 a day and have room service try to charge $4.30 to deliver a bucket of ice is mind-cracking. If you consult Chris Curtis, the manager, after he gets done bragging about how he's the head of the place at only 26 years old, you'll find that he will claim that (1) you always have your DO NOT DISTURB sign up and (2) that you're being a problem customer who likes to complain as excuses for his hotel's crap service. Save your money. Pass on this place. Every time you pick up the phone in your room, a $3 charge appears on the bill and a 10-minute call to the states costs $53. I didn't know about the high fees to call the U.S., and got a nice $295 extra charge for my trip -- just for checking my messages at home. What something positive? Mannix at the pool is attentive and friendly. Gwen of night maid service is sweet and funny. Everybody else has an attitude problem and doesn't do their job. KEEP LOOKING!!!
We recently visited the Ocean Club for our 10th anniversary, and can't wait to go back. It was an amazing experience, from start to finish. We spent five days there, and I can't think of one negative about our trip. We were met at the airport by a very personable driver, who gave us running commentary of the area as he drove us to the hotel. He ran down a list of actors, actresses, and other performers who have stayed at the resort (Sean Connery, Heather Locklear, Julie Andrews, Julia Roberts, Bob Costas, Natalie Cole just to name a few). The staff at the Ocean Club treated us just as if we were as famous as the people listed above. The service was second to none. The staff is so warm and friendly, and you are always greated with a smile. We were met at the front doors by a concierge and 2 glasses of champagne. Check-in was effortless, and then we were taken on a tour of the grounds. It is absolutely breathtaking! Ocean Club is nestled into a private area surrounded by lush gardens and trees. You feel like you're in another world separate from the rest of the island. The size of the resort (106 rooms) provides you with privacy and plenty of romance. We were never surrounded by loud crowds, or waiting for anything. Once our tour of the grounds was complete, we were met in our room by our butler. I agree with another reviewer, who said the rooms were a little smaller than expected, but definitely adequate, and definitely well maintained.
My husband and I spent a small fortune to stay at this resort inexplicably famous for its incredible and pampering service. While it's true the grounds are beautifully landscaped, the rooms in the Crescent Wing where we stayed are so-so. The furnishings are already showing signs of wear and housekeeping is sloppy-- gray dust bunnies up and down the plantation shuttered doors in the bathroom, dusty table tops and floors. The vaulted butler service was absoultely deplorable--back home, we're still waiting for a bucket of ice we ordered two days ago. Room service was slow and sloppy-- serving buttermilk with coffee when cream was requested, eggs poached so long the yolks were hard as rocks, a $46 dollar sirloin steak a good 40% of which was inedible because of gristle, being brought used tea-lites after requesting candles for a romantic balcony dinner and being told that it "was the best [they] could do." At a hotel where you're paying $700 a night for a room. For that kind of money, they should have sent someone over in a cab to Nassau to buy candles. The concierges were some of the rudest and most unhelpful women we have ever encountered.
OCEAN CLUB is just THE perfect place for a honeymoon - as long as one can afford it! It may cost you as much as $ 3,500 for a week period but it is most definitely worth every cent of it. The paradise must look something like the Ocean Club. Limo service upon arrival and departure, iced strawberries with champagne served in the room, a turqoise beach with magnificent views of the ocean throughout the day... Just perfect!We chose it as it was near the Disney World-Florida which was our first honeymoon destination (superb as well but not for relaxation and romance).The views on the Internet say very little about this place. Multiply the pictures by 10000 to understand the magic!PURE MAGIC!Paradise on earth. Don't bring any clothes other than a swimsuit, a pareo and sexy underwear. There's also a heaven for shopping here as well!
I can't say much more than what has already been posted, but the Ocean Club was AMAZING. We stayed there for our Honeymoon between 06/16 and 06/23 and loved the place. First Day: We arranged for a town car pick up and I think it was already in use so they sent a white limo instead.
Travel Log JUNE 2003 I cannot say enough about what a great experience staying in this hotel was for us. We are well travelled but have been off the circuit for a while with a baby.
From the moment my boyfriend and I arrived, we were treated like royalty. As we checked in, a refreshing pink lemonade was brought to us. The entire one week stay, the staff were always smiling, and eager to please. The daily complementary champagne/chocolate dipped strawberries added to the royal treatment. The grounds were beautiful/private. The garden by the pool is amazing. The new restaurant DUNE was very impressive, and we are hard to impress when it comes to food. The lobster sandwich and peanut dipping sauce were one of many delicious options. In addition to the quiet, peaceful, elegant grounds of the Ocean club, you have access to all of the amazing fun at ATLANTIS. It is great to have the option to be either in a secluded beach, where staff bring you drinks, or in a more crowded energetic area at ATLANTIS where you have tons of options for food/entertainment. I preferred staying at the Ocean Club vs Atlantis b/c it was much more private. In addiiton, the ocean club has superb spa services. They offer a dual massage, with your spouse/partner, using balinese techniques, which was out of this world. Afterwards, they bring you assorted exotic fruits/your choice of hot tea as you lie in your private spa hut on a bed outside w/large fans cooling you from above. I could go on and on. The Ocean Club is pricey ($700/night), but I felt that every penny spent was worth it. I have traveled from Hawaii to Paris to Spain to Milan to Mexico, and the Ocean club is definitely one of my top 3 favorite places.
Amazing getaway but pricey
After taking our first full vacation since our honeymoon, we decided to spend 1 week in total paradise. The old world charm of the Ocean Club was exactly what we needed to get us into a relaxed mood and the resort had all the modern bells & whistles to give us everything we needed. The only negative is that the prices were high ( $10 for a large bottle of water, $50 average for breakfast for 2) but if you have the cash..... well worth it. Once you go, you'll be hooked for life and yes... we plan on returning as soon as possible.