Omni Barton Creek Resort & Spa
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How has this resort rated in the past?
- Shuttle bus service
- Room service
- Swimming pool
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Historical Traveler Reviews Omni Barton Creek Resort & Spa Austin
Secluded? I don't think so...
Here's the thing, I'm a born and bred Texan so I will admit that every now and then a little exaggeration may fall from the lips of one of my fellow Texans - This must be the case with the phrase touted in the Barton Creek brochure and on their website, "the ultimate in a relaxing getaway nestled in 4,000 secluded acres of rolling hills". Yes, it's nestled, and yes, there are rolling hills, but secluded? I don't think so.
Pictures on the website show the Resort either FROM the view of the golf course or looking TO the view of the golf course giving the Resort a secluded LOOK. Folks, this is just not the case. Courtesy of Austin's population explosion, housing additions line the road leading to the Resort - granted they are multi-million dollar digs, but I was expecting the countryside. From the tiny balcony in our room, the view was pretty, but I was looking at lots of homes dotting those rolling hills. If I wanted to stay in a hotel IN A CROWDED CITY, I would have remained in Houston and stayed at the Houstionian. And that is my major beef with the Resort - the exaggeration of a "relaxing getaway nestled in 4000 secluded acres of rolling hills". They should tell it like it is!
That said, there were a few good things about the Resort. Our room was large and beautiful. The food and service in the main dining room was excellent and the staff at the Resort were helpful and friendly. The exception was the valet parking boys - Upon leaving I came outside to our waiting vehicle with my hands full and not one of the three guys standing there even made a move to open my passenger side door.
The Resort in general struck me as a bunch of hallways with little open areas stuck here and there. No big pretty lobby - just a small one with a lobby hallway that looked toward the golf course. Amazingly, a huge metal roofed pavilion obscured the view. You travel down long interior hallways to get to the rooms, spa area, pool, dining and meeting rooms. Nothing to write home about as far as decor. Although the Resort was crowded with wedding receptions and Christmas parties, it was at least relatively quiet.
All in all, if you want to stay at a nice hotel on the outskirts of Austin that has a spa and golf course, this would be a good choice. Just don't expect wide open spaces.
Good golf in a beautiful setting
Barton Creek is a nice resort in a beautiful Texas Hill Country setting on the west side of Austin. What a view! Barton Creek is a combo resort, country club, residential development and thus has less of an isolated resort feel. (unlike Hyatt Hill Country or La Cantera in San Antonio which have more of a self-contained resort atmosphere). The hotel itself is a large complex with a nice pool, golf, and tennis adjacent. My room was very comfortable, but nothing special. Food was good. Group meeting facilities are outstanding as is service. Golf is the highlight- the resort guests have access to the very high priced, but outstanding, Fazio courses on a rotational, every other day basis. The Crenshaw course is very good, more affordable and open every day. Barton Creek is not convenient to downtown Austin - consider Four Seasons if downtown location is more important. Bottom line - a great golf or meeting destination.
Beautiful hotel. We had a corner room on the 4th floor with views of the golf course and one of the Dell mansions. Great place to pretend to be rich. Huge room, comfortable beds, terrific service, friendly staff, large pool. Fitness center had a real whirlpool for my recently injured back. A little tough to get down to the swimming pool via long steep staircase, but thats a quibble. Gameroom for kids, lots to do. I was able to attend a seminar over at the Hyatt and not worry about the wife and kid having plenty to occupy themselves. Absolutely first class experience. Even the kid's cheeseburger was worth stealing a bite. Thought about taking up golf.
Not for families.....no matter what they say
Ok, I researched long and hard. I am a hard working nurse, mother of 6.
We settled on Barton Creek Resort. "AAA. four diamond" so said Teresa Plowright.
First off, I have a hard time finding the place in the hills of Austin. I call the desk and the person there gave me incorrect directions, he did not know how to get to his place.
After some driving we did find it. Got to our room and orderd a cheese pizza. I asked the person who answered the phone the actual cost, knowing fees will be added. I gave up after asking twice but not understandingt what she said. We order a cheese pizza. Not fancy but it is what the kids wanted. Up comes a supreme $12 dollar pizza that costs $20 bucks. We sent it back and get the cheese pizza. It was really good.
Ok, Saturday we look through the list of activities. I call the consigner to find out what and where the hair wrapping activity is. A fella answeres the phone and has less information that I do, puts me on hold. Three minutes later I call back and was told the consigner is unavailable. The girls treck down to the designated place. Fifteen minutes later they treck back, nobody showed up. I called the consigner, she is not availble but someone else says they will send someone down for the activity.
The boys have made there way back from the arcade room, a 10x10 room with 4 video games and two table games, air hockey and fusse ball. The fusse ball is missing but they settle on air hockey
On our way out for the afternoon I stop by the consiger to make reservations and pay for the teen night for my 4 kids. I am told it is cancled. She does not know why " but it was in the e mail." She said it as if I had read my e mail I would have know. She has no explination. She does say they can watch Nemo...not a good swap for "food, swimming, games,"etc.
Next I talk to the manager. He says "nothing is guarenteed". For $158.00 plus fees and taxes this is a less than worth it response. He does say they are welcome to go the the kids club. When asked if he knew the age restrictions for the kids club he said "11 or 12 or something." Not, it is 6 months to age 8.
I did not expect this sort of treatment from a AAA, four diamond, place. Your money and mine is better spent somewhere other than Barton Creek Resort where nothing is guarenteed exept the bill.
Went to Barton Creek June 9th-12th, 2005 for a sales meeting, and found it to be a very nice resort. It seems to cater to meetings, conferences, and weddings, as many were going on while I was there. The meeting facilities were perfect.
The rooms were great--very comfortable beds and top-of-the-line furniture(as well as the entire resort-couches and chairs everywhere!)
The bathrooms were showing a little age, but the water pressure was very strong. Being there on business, I had my laptop, and their high-speed internet was $9.95 a day--a bit ridulous considering you're paying several hundred dollars a day, and their business is made up of many business travellers.
Every meal I had was excellent-some of the best food I've ever eaten. There is also the "County Line BBQ" restaurant just outside the property that is a "don't miss" for the brisket and ribs.
The golf courses seemed to get high ratings from my counterparts, but I did not play. Many other recreational options are available-tennis, basketball gym, hiking trails, and a spa. The pool and pool deck, though, need to be much larger for a resort of this size. I tried to find a lounge chair on Saturday, and all were taken, with many others waiting as well. I felt like a vulture waiting for someone to leave.
There is a nice bar & grill at the pool, so I did get a seat there, and the food was great. The tips are already included in a "service charge", and I was worried about the service when they knew that they were taken care of no matter what, but they were very helpful.
Overall, the Barton Creek Resort was a great resort, and I highly recommend it
Ice cold pool and 20% automatic tips for bad service
We stayed here for spring break in late March and were very disappointed. We were unable to swim in the outdoor pool because it was ice cold--unheated. The restaurants add on a 20% tip, and we had uniformly bad service. Had to beg for refills on drinks. I had a massage during which the massage therapist was chatty, and there were moms with little kids sprawled all over the locker room. We spent the first half of our trip at the Hotel San Jose and were MUCH happier.
A Texan's Dream
Texas is a big state and for those of us who live in the Lone Star state we look for fantastic places to go, without long drives (from Dallas to El Paso 10 hour drive, Amarillo to McAllen 16 hours). Austin is a pearl of a place. Unique and relaxed. My first experience at Barton Creek was for a business meeting in September. Texas has these beautiful fall days. Imagine clear blue sky, light breeze and 80 degrees. So while the others on my team played golf I took advantage of the spa. I only received a manicure and pedicure, but I felt as if I had a full body massage. I went back to my room, opened the window (the windows really open) and let the breeze blow into my room. I was over the pool and could hear the variety and well selected music. I took the best nap of my life that afternoon. Then, later went down to the near deserted pool. Listened to the music and took in the hill country. Another favorite was the long porch with rocking chairs, which over looks the beautiful golf courses and the hills of Austin. There were so many places around the hotel to curl up in big overstuffed chairs and escape. Although a large resort, the quaintness of this place makes any nook feel like home. Jim's bar is a great place to get a drink. Breakfast and Breaks were plentiful. One dinner our team had surf and turf by the pool. Originally, we were to have the dinner in the restaurant, but we were having a good time by the pool, the staff had no problem moving the set-up. An elegant set-up, by the pool. Not a cook-out, but silver and china. Overall, I love this place. It was a great experience. We're going back for the Christmas holidays. Their spa is open on Christmas Day. What a perfect present to yourself.
Nice for families / Not for couples
My wife and I visited Barton Creek over Labor Day weekend. Overall, it's a nice, clean property in a beautiful, scenic location. However, this resort is definitely geared more for families than couples. This was most eveident at the pool. There is no "adults only" pool, so the main pool was filled with children from morning to night. To make matters worse, the pool area itself is way too small for the size of this resort. It was a battle to find an open chair, even when we arrived before noon, and the chairs that are available are packed in very, very close together. So, if you're looking for a place to relax by a quiet pool and read a book, this probably isn't for you. One other complaint about the pool area. The resort had only one waiter working the entire pool area (on a busy Labor Day weekend). It took forever to get a drink or even a glass of water. This was not the watier's fault (who was obviously working very hard to take care of a lot of people), but the hotel should have had one or two more people to help him. As for the rooms, they were comfortable and clean, but the resort apparently has more rooms with 2 queen beds than king beds (presumably because of all the families). This would not be a problem if they let you resereve a king bed ahead of time, but they do not. They will take your preference, but it's not a guaranty. Likewise, the resort has some standard rooms with balconies and some without. I requested a room with a balcony and a king bed, but when we got there all they could give us was a king bed (and even that took some arguing). I would have been happy to pay a little more for a balcony room, but apparently all the rooms (balcony or not) are the same price and are offered on a first come first serve basis. We even got there a little early to try to get a balcony room (about 1:30 p.m.), but no such luck. This gets to another problem, the resort says check-in is at 4 p.m., and they mean 4 p.m., which seemed a little late for us. It also appeared that other people had the same problem, having to wait until 4 p.m. for their room. We did not eat at the restaurant, but we did order room service twice during our trip. The food and service was o.k., but I would definitely rank it a notch or two lower than the Four Seasons in Austin. The fitness center is very well equiped, and we did enjoy using that one day. So, overall, its a nice resort, but definitely more for families than couples. I also think the pool area is too small for the number of guest rooms, and they could do better by offering the balcony and king rooms for definite reservation, so you at least know what you're getting ahead of time.
Absolutely Top Notch A++
As a frequent business traveler, I appreciate excellence, and this resort has it in every aspect. Fantastic, responsive staff, beautiful rooms and surroundings, an excellent spa and fitness center, world class golf, awesome food, quick valet and room service. A bit pricy, but they are sure to give you more than your money's worth. This is a little bit of heaven to return to again and again and again...
The best, above all the rest! Not just golf...
If you would like to hide away in the beautiful hills of Austin, this is it! I was there for a conference and it rained the whole time, but it ranks as one of the best hotel experiences I have ever had. The conference room was well laid out with good sound and room temperature.
The food service and quality during the meeting, at the restaurant, and room service were 5 star. I also got a massage at the spa which was very nice, but pricey ($80). The view from my room was incredible and the furnishings were luxury quality. There are nooks in the halls with bookshelves and books for reading in one of the beautiful lounges or your comfy room. One part of the building has a gazebo that I thought would be a great place for a wedding or reception.
TripAdvisor Reviews Omni Barton Creek Resort & Spa Austin
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