Plaza Ocean Club Hotel
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Historical Traveler Reviews Hotel-Pension Birkensteiner Hof
OIf this is your only choice - STAY HOME!!!!
The old Radission in Daytona Beach is the worst hotel. The Radission is now called the Plaza Ocean Club. It compares to a $29/night interstate motel. The room was dirty and the tub would not drain. The entire hotel smelled of sewer. Parking was another issue, but it seems most hotels in Daytona suffer with this problem. We arrived during Bike Week and could not change hotels without losing all of our money - prepaid, no refunds. We won't be back!
Don't stay here
this property is horrible like the others owned by oceans resorts. stay far away from all of them. not only are they price too high but the service sucks. oceans resorts sucks and i advise anyone to stay else where.!!!!!be afraid
Just returned from a three night stay.To many problems to list.Stay some place else.
Ok, we came down for a last minute vacation on Delta. Flying into Daytona cost a little more but it was worth the time in traffic we saved. We went to a quaint little hotel (not a good idea). The people were friendly but we wanted more to do around us since we did not rent a car. The hotel was also a little run down. The second day we found the Radisson. The people were not only friendly but the hotel was in better condition. We also had restaurants galore around us and the Plaza Resort next door had a Spa. Our hotel had a live band on Saturday and people were everywhere. All in all we spent six days and found something to do each night. Gotta do this again.
Horribel stay turned around
Although all these reviews seem to be negative our trip started out the same. When we arrived check in was a breeze. I was highly supprized to see the GM and Front Office Manager checking guests in. They were both very plesent and offered us an upgrade. The room was a disaster after such a good checkin. The bed spead and sheets were dirty, stains in the carpet, trays in the halls, and worse of all the housekeeper and security guard yelling at each other. The room was not to our standards so I contacted a manager. I spoke with Corinee at the front desk. She immedatly moved us to a new and wonderful room 701. This was so much better. She appologized and took our upgrade fee off. She was great.
Although the hotel is older some of there staff makes up for it while others lack social skills compleatly. The rest of the property is nice.
Great pool and view. I recommend an ocean front room. The resturant Atlantic Jacks must be indipendently owned because they are all just plain rude. Stay away from there. The staff is lazy and makes you feel like an inconvience and also the chef wont cook breakfast off the menu if they are buzy. Dont bother with the buffet it sucks. Cold runny eggs, burnt bacon, stiff sausage, hockey puck biscuits, and sour milk is not my idea of a breakfast buffet in a 4 star resort. You will have better luck at i-hop. as for the rooms it is a good place to stay but you have to have a open mind. This is Daytona Beach not paris!
Not a four star hotel
I selected your hotel because of it being rated as a four star hotel.
The building is nice and probably was a four star at one time. It looks as though management is just making do. This is some complaints. I purchased a special package and at check I had to ask for everything it was suppose to include. The room was probably nice at one time. The balcony was filthy and the coffee pot did not match the coffee maker and the coffee would run all over the counter. I had to call the desk three times about the coffee maker. I told them the pot needed to be larger and they brought me one that was smaller. I finally had to break off part of the coffee maker to make it work. The balcony never was cleaned. I had to ask for towels and washcloths everyday. They never left enough. They would leave only two in the room. The room was left unlocked by the cleaning person three times. I complained to the front desk. We stayed 5 nights and I saw them clean the pool twice. The pool deck was never cleaned during the whole stay. The elevators were terrible. there were people always waiting on them. Parking - This really upset me. I knew I had to pay for parking, 5 dollars a day. What I didn't know is that most had to park next door in a very unsecure area. I have stayed in alot of nice hotels all over the U.S. and this is the worst 4 star hotel I have ever stayed in. I think this hotel gives Radisson a bad name. Thanks, Ronald T. Henry
Radisson is horrible!!!
Just got back yesterday and couldn't wait to get to my computer to warn people about this hotel. First of all, they say on their website and in brochures they are "all oceanfront" rooms. However the bait and switch comes when you check in and they tell you you are in a "cityview" room but for additional money you can upgrade to an oceanview. We complained then agreed. We were asked what type of bedding we wanted, we got to our room and it was the exact opposite. 2 Doubles after I was just told we had a King.The bathroom had 1 towel, no hand towels, no washclothes. After complaining a few more towels arrived 5 hours later. The balcony had coke spilled on it from previous guests and was all sticking. Not to mention the exhaust from your neighbors air conditioner is on your balcony. You couldn't stand to be on the balcony from the heat blowing out the air conditioner.We walked on the the beach Friday night before bed time. We tried to get all the sand off but when I awoke Saturday morning I realized we had gotten some sand in the sheets. Guess what ? It was still there when we went to bed Saturday night -- they never changed the sheets!!! How's that for gross? Not only that when the cleaned our room we were down to one towel again and no more ever arrived.The elevators take a good 20 minutes to get to the upper floors. The bar is way overpriced and the service is horrible.This is the worst hotel I have ever stayed in! By the way, go outside and take a look at the hotel, notice that all the rooms do face the ocean. Oh, and I forgot to mention they hit you for a $5 a day parking fee as well.Stay away from this hotel...it is awful!!!!!
Maid Stole My Jewelry
MY husband and I recently stayed at the Daytona Radisson Resort 051803 thru 052303 and during that stay I had my watch and a diamond necklace stolen by our maid. She was the only person that entered our room during our stay. The manager said he would turn the report over to the main office and that was all he said, he did not appologize for his staffs sticky fingers. The manager ran a computer printout of our room and the maid was the only one in the room. My husband and I have stayed in motels all over the country and this is the very first time we have had anything stolen. And besides all of that the motel was not very clean. Not Up to Radisson standards form previous cities. overpriced !! PLEASE BEWARE
Ok for spring break hotel
would not go back. It's nice for kids on break but thats about it. hotel furniture torn. plastic furniture on deck. air conditioner from next room blows onto your balcony-lots of noise and heat. Good for Daytona I guess; which seems to be a tacky place with many homeless who want to be your friend at the pool and on the street. Like the other reviewer, I got annoyed with housekeeping when they hovered and banged at our door at 10:55 until we left at 11:07 and they called also from the front desk.
Our room was entered while we were there by a person using a pass card. This person just said wrong room and left. The front desk had no explanation. As housekeeping was in the hall I feel they may have been involved. Even though our do not disturb sign was out they were knocking on our door 3 times in one morning to ask if we wanted towels, etc. We had to park across 5 lanes of traffic. The accomodations were certainly not worth the $189.00 per night we paid.
TripAdvisor Reviews Hotel-Pension Birkensteiner Hof
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