Omphoy Ocean Resort
How has this resort rated in the past?
- Drycleaning onsite
- Meeting rooms/conference facilities
- Breakfast Available
- Room service
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TravelPod Member ReviewsOmphoy Ocean Resort Palm Beach
Very nice room with a great view. My only issue is also with most hotels and resorts today. What happened to the in room coffee pots? Other than that, I was very happy with my stay at the Omphoy.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Omphoy Ocean Resort Palm Beach
Great Hotel, Great Value!
I stayed at this hotel twice on business and enjoyed my stay both times. The hotel is right on the beach. The restaurant and bar have great indoor and outdoor seating overlooking the ocean and the staff is very friendly. The pool and hot tub are both a step from the beach and are very inviting. My only complaint would be that each time I got the same room overlooking the parking lot (probably due to the discounted busines rate), but I still had a side balcony with a partial ocean view. The room was large, clean, comfortable and very reasonably priced. Overall, I would highly recommend this hotel for both business and pleasure travel and intend to return for both.
Not so great with kids
Just got back from a nights stay at this Hotel, and I was not so happy with the meal selections for children at this hotel. We went to the oceanfront restaurant there and it was closed, so we proceded to the outside restaurant and they could only offer, a burger or chicken strips for children (at a very high price I may add). Therefore, there was not another restaurant in the area, we ended up driving for about 1/2 hour to reach a decent name brand restaurant. I did get this reservation on priceline (thank goodness), because if I had paid the going rate for this hotel, I would of definately requested my money back and went further up for a different hotel. May I mention that our room was proubally one of the worst that they offered, not sure if this was because of going through priceline or not. Please be aware that they do charge a $16 a day parking fee, valet parking and you also need to tip on top of the charge every time they get you your car. I would not stay at this hotel again, my suggestion go somewhere else if you have kids.
Pleasantly surprised by Hilton
My friend and I just came back from a long weekend at the Hilton. We had purchased rooms for $90 a night on Priceline, and when we looked up reviews on Trip Advisor we were nervous! However, thankfully, we ended up being pleasantly surprised.--though we would have been annoyed to if we paid what some of the other reviewers did! While the service is not a 4-star level, overall the staff were very nice and helpful. One of the bell hops was kind of rude, but the other guys were great. The hotel is right on the beach, and the restaurants overlook the ocean.
Yes, it's annoying that you have to pay a rental fee for beach chairs and umbrellas, but I think this is par for the course on the beach.
While our room was not ocean front, we still had a view of the ocean.
If you want to splurge, book a spa service at the Four Seasons next door and you can have free access to the spa facilities (whirlpool, fitness center, sauna, and steam room)...but do not book a spa pedicure because it is not worth the price. Try a massage instead. Don't miss John G's on the Beach, an awesome place for breakfast that has been written up in Zagat and many other restaurant guides--a short 5-minute walk from the hotel.
Loved the Ocean and the Price!
I recently stayed at the Hilton Palm Beach Oceanfront Resort. What a great deal!!! After looking at the Breakers, Four Seasons and the Ritz I came along this great resort recommended by the other hotels. At more than $100 less per night than the other Palm Beach hotels I grabbed me a great room. At check in the bell staff was the most friendly I've ever encountered. The front desk was most accomodating. The room was larger than a standard but not a suite and it had a private balcony. The blacony was roomy with chairs and a table. The view was awesome, coming from NY the beach view hit the spot. The eateries are both oceanfront, it was so great I would recommend this hotel to anyone considering to stay in Palm Beach on the Ocean. By the way they are right next to the Four Seasons.
Only car in lot but still 16 bucks
Stayed 4 days. had the same experiences as other reviewers. Front Desk Staff from hell. Charges for everythng little thing. The hotel was 3/4 empty, we were the literally in only car in the lot at times. We even got the car ourselves, cause there was no around and it seemed stupid have valet service but we were still charged $16 dollars day for parking.
Room was standard, but of course we were put the next only other people there who had baby that was crying all night. Had ask for room to moved twice before any action was taken. As I said hotel was about 3/4 empty.
and they still gave us hard time about moving the room.
Lobby was pleasant. Beach was nice. be careful of Sea Lice between May and early July.
This hotel is not a resort and is no better than motel 8. Parking is expensive and the service is poor. It,s not worth the money. I would not stay there again and would not recommend it to anyone. This hotel is a disgrace to Hilton brand.
Awful Customer Service at the Hilton
When we arrived for our honeymoon at the Hilton Resort in the Palm
Beach area, no one was at the front desk. We could hear people talking
in the back, but even when we called out for assistance, we were
ignored for almost five minutes. When someone did finally come out,
they did not apologize for the wait and told us our room would overlook
the parking lot. When we explained that when we had agreed to pay
almost $250 a night it was contingent on us having a view of the ocean.
The Hilton employee told us that there were no rooms with that
description available. She also implied that we were "mistaken" or
perhaps lying about this agreement. We drew it to her attention that
the conceirge had told us (when we called for directions just 2 hours
prior) that it was ok to be late for check-in, given that the hotel was
only at half-capacity. Embarrassed, she said that she was able to
locate us a room with a view, gave us a key, etc. When we entered the
room, it was already occupied. This was very disturbing to think that
this could happen - the safety and privacy issues alone were enough to
make us furious! When we went back to the front desk, she acted put out
and gave us our original room (view of parking lot). Tired, we gave in,
and went in. The carpets were damp (perhaps newly shampooed) and the AC
was not working. Really upset, we called our travel agent who in turn
called the front desk. She called us back to let us know that the front
desk would be calling us shortly and moving us to a room with a view.
15 minutes later the phone rang and we were told our new room was
ready. We were told to leave our luggage there and that the bell boy
would bring them to our new room. We picked up the key and made our way
to the room. At this point, we were angry, tired, and hungry. We wanted
to shower and get ready for dinner. Our luggage did not come, an hour
passed. Once again we called the front desk and asked what the hold up
was. No apology or explanation was provided. When the bell boy did show
up, he was very nice and apologized, explaining that the message had
never been given to them. When we told him about all the trouble we had
so far, he shared that there have been many incidents because of the
people working at the front desk. He told us about a recent occurence
where a key was given to an occupied room and people walked in on a man
getting out of the shower. Once settled, we got ready for dinner. When
we asked where a good place to go would be, the bell boy told us about
places nearby - which is very telling. He did not suggest the place in
the hotel and given our experiences to this point, took his advice.
When we returned, we found a 2-inch bug (looked like a roach) crawling
on our shower curtain. My husband attempted to catch it, but it
squished itself behind the metal plate in the shower. Once again, we
called the front desk. 10 minutes later an older gentleman came with
some bug spray. The bug was never found and removed, perhaps dying (or
just hiding) behind the plate. To top it off, at the end of our 3-day
stay, we received a $50 bill for parking. This was just the icing on
the cake - to think that you could spend $250 a night and be charged
for every little detail ($25 for a cabanna, etc.) was very upsetting.
Our honeymoon ended on a very sour note given our experience...After
this experience, I will think twice before staying with in a Hilton in
the future, and I'll urge people I know to find other
accommodations.The Hilton on Singer Island is pricy and not all that
impressive in appearance. It is next door to the Four Seasons, which
looked very nice. The rooms with a view of the ocean are must if
choosing this location, but even the "best" rooms are small for the
price and do not include things like fridge, microwave, etc.When paying
this much each night, basic courtesy from the employees is expected -
We were VERY disappointed and have already written to Hilton to alert
them of this location's shortcomings.Do yourself a favor and book
Here is the list of reasons why I will not recommend this Hilton: 1.Daily parking fee of $16.00 plus tax 2.Swimming pool in middle of parking lot 3) Bottled water in room with a $5.00 price tax per bottle 4)Leaky bathtub faucet that was not repaired during the 6 days of my stay 5)Filthy coffee pot that dumped black chunks in my tea...left a note for the maid to replace, but she did not...I had to go the front desk one evening 6)The convenience store ran out of toothpaste and the front desk does not give it out 7)The convenience store ran out of ice cream for the entire time of my stay 8) Some very unpleasant staff members. i visited the Fairfield Inn across the street while I was here, and I will stay there on my next trip.
Nice little beach, nice service, somewhat secluded
Went there just for a night on business, got a very nice corner room.
Hotel itself is elegant, and the staff was very friendly. Beach is a little small but nice, not crowded. There's NOTHING else around however, as it's off a stretch of A1A, and the food options are obviously limited. I'd come here for a weekend with my wife if we needed a weekend alone away, but I'd go stir crazy on a longer trip.
Note: there's a mandatory daily parking fee that was pretty pricey, and given that it's not convenient to anything else, you basically have to have a car to stay there.
this is the worst resort that i have ever been to. the pool was small, located in the parking lot (despite an oceanfront location), and there were never any towels. The beach was nice, but there was a fee for beach chairs and umbrellas. The food was average at best. The rooms were fine, but the staff was lazy and unattentive. If I were to go back the the area, i would definitely stay at the breakers or the four seasons (next door). the only upside to this trip was that i got a great rate of 119 a night. dont even think of paying more than that for this 'hotel on the beach' (It is definitely not a resort. there is no spa, the pool sucks, there is no tennis and no golf).
TripAdvisor Reviews Omphoy Ocean Resort Palm Beach
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