Novotel Bali Benoa
How has this resort rated in the past?
TravelPod Member ReviewsNovotel Bali Benoa Tanjungbenoa
Nice ambient, good food, and great beach!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Novotel Bali Benoa Tanjungbenoa
We have been staying at the Novotel at least twice a year since 1996. Many people would feel that that is boring but from our frequent stays at this hotel we have developed lifelong friendships with the amazing staff, and know that we will be having a wonderful break without any inconveniences. The grounds as others have mentioned are immaculate. The rooms lovely and very in keeping with the Balinese style. The breakfasts are unbelievable...if you can't find a food that will make you happy at this buffet you have a serious problem! The staff in all the restaurants are lovely, friendly without being instrusive and always happy to accomodate any requests.
The watersports company at the front of the hotel (on the beach)is a great bonus, my kids love the various activites and I love the jetskis! In all our visits I can truly say I have never had a problem...there wouldn't be too many hotels in the world you could say this about!
Checked in for a week long stay, checked out after 2 nights
The two redeeming qualities of this hotel is that it looks beautiful and that the customer service staff are lovley, but that's where it ends.
Our room was across the road from the main foyer, which was fine, as there's 2 pools on that side of the road. However, the room was extremely musty and poorly maintained, missing towels, and with a TV that didn't work. We thought we'd stay despite this until we had breakfast and found it just dreadful. The restaurant staff were indifferent & we decided not to stay any longer. We only lasted 2 days as we spent a full day out of the hotel.
The main pool area is beautiful but as there's very limited space it seems crowded with just a few people around it. The gym is well equipped and there's a table tennis table.
As I mentioned, it's a beautiful looking hotel, but with a very disappointing room and a restaurant we wouldn't return to, it just wasn't up to our expectations.
Enjoying the Novotel Benoa
Our holiday to the Novotel was in June 2006.
We found the Novotel an excellent 4 star resort to stay in and very good value.
The novotel is a smallish resort. It is split in two by the main road. The standard rooms - same quality as the deluxe on the other side of the road - are all located here. They are nearby two smallish but charming swimming pools. If saving money is necessary it is only a short stroll to the restaurants and beach of this hotel and thus are good value. If you have an Accor Plus card you can upgrade to the Deluxe rooms for free and all meals purchased at the hotel mean that if two eat one gets their food free! the rooms are reasonably large, they all have a balcony and quite tastefully decorated. The newer garden rooms are very nice.
As many writers indicate the grounds of the hotel are quite nice - different to the very large grounds of the 5 star resorts nearby and at Nusa. Although the Indonesian sytem and some guides rtae the Novotel as a 5 star resort it is really a 4 star establishment. Most of the negative reviews are from people expecting a Bali 5 star - it isn't.
It does however have much to offer, good main pool, 3 restaurtants, kids club, tennis, on the beach, and nightly entertainment.
The restaurants serve acceptable if not gourmet food at reasonable prices. Neraby there are many ok to excellent restaurants - The Chopsticks Chinese is good value and Bumbu Bali serves excellent local food in a very nice setting - well worth the 10 minute walk.
The beach is just ok, but very nice for sunning your self on and a daily walk - a couple of small bars for refreshment are a strategic 10 - 15 min walk away. Benoa though is the hub of Bali water sports. If you are not into this sort of thing you are advised to stay by the pool. If you have teenage children though they will love the many motorised water sport options - especially the "Flying Fish" ride!!
Benoa has all you need for a short stay break of 5-7 days. If you want a little more action the Kuta area is only a short drive away in a taxi.
Overall the Novotel is a good 4 star resort and value for money stay.
Loved the Novotel
I stayed at the Novotel Benoa for 4 nights, and was sorry i had to leave to check into the next hotel i had booked!
The room was gorgeous, beautiful decor with neutral tones and dark woods (and im talking run of the house here...), lovely little daybed too. Bathroom was fine. Though hotel stradles both sides of the road, its totally not an issue, and reminds you youre in Bali, not some generic tropical resort.
Breakfasts were superb, great buffet selection, staff were friendly and helpful. The beachside restaurant was also fantastic value, and great for those lazy lunches where you dont want to travel too far from your beach spot.
The beach hasnt got the greatest sand in the world, but the whole nusa dua peninsula is the same. At least there are comfy sun beds with pillows put out each morning (always more that enough to spare). What i loved most was the seclusion, yet we were still near some awesome and super cheap restaurants just outside hotel grounds.
In response to the other reviewer who preferred the Nusa Dua beach hotel, i diasgree. Ive stayed at both hotels. The Nusa Dua, while beautiful in its own right, is still just another big hotel. The Novotels grounds are more than adequate, and they are imacculately kept. Plus THREE swimming pools! Another big thing - the whole hotel stays true to traditional Balinese style - beautiful sunken stone pools, understated elegance. Not some huge expanse of overly manicured grass.
Loved it, loved the price.
Nice hotel/not nice staff
me and my wife stayed here in march 2005.
the hotel and the grounds are fine. the staff on the other hand are lacking in customer relations on a big scale!
when you order a cocktail at one of the numerous bars on site you will find the staff huddled together trying to work out what ingredients they need to make it!
cocktails never tasted the same twice!!
2 nights before we left we had dirty sheets on a supposedly made bed!!
(and believe me,they were dirty)!!
then to top it off, i had my watch taken from the room!!
lower ranked staff not at all helpfull, but with a lot of persistance, manager finally stepped in!!
apart from this , the hotel is beautiful and the swimming pools are great!!
food was also very nice..
shame about the staff!!
keep your wits about you and you should have a nice stay!!
Don't stay here, there are better places
I had the misfortune of staying in this hotel for 2 nights. The Novotel Benoa is advertised as a "5 star luxury resort". In reality, it's a 3 star at best. The only good thing about the hotel is it's location, being near some excellent restaurants ( 'Casa Luna' just down the road, is superb and very reasonably priced ). And the rooms themselves...the wooden floor is in very poor condition. The door to the balcony didn't close properly, nor did the bathroom door. The air-conditioning unit was extremely noisy. The pool area is beautiful but very small. It only takes 10 people to make the area look crowded. The beach it is on is just horrible. There are absolutely no grounds to walk around, as the hotel structures take up the whole site. Despite the glossy brochure which makes the 'resort' (which it's not) look beautiful, I will never ever stay at this place again. Pay a bit more and stay at the Nusa Dua Beach Hotel & Spa. It leaves the Novotel Benoa for dead. Avoid avoid avoid this place!
We stayed 3 nights there in June 2003, having flown from Hong Kong. We only paid £35 for the bedroom each night, incl a very good breakfast buffet. The bedroom was nice. Yes you have to cross the street to go to the beach but it's litterally 3 mins walk through a very nice lounge!
We didn't dine at the hotel as there are many cheap and good restaurants at walking distance. The main pool is really nice with its waterfalls, the beach is really nice too with nice loungers and has the best beach restaurant ever - fantastic pizzas! The spa was excellent too, and the best was the second pool on the other side of the hotel - beautiful and so quiet. We played tennis everyday, they even lend the raquets for free. It was relatively empty so a bit sad at evenings, but really restful. And so cheap!! We went to a lovely excursion in the rice fields for something around £5... Plus the weather was fab - as we had left with a typhoon in Hong Kong... By the way yes it's full of French, as Novotel is a Frnch brand, so if you don't like them then just stay at home or go to an English resort full of big tummies, sunburnt skins and pint of beers.
Really nice stay
We arrived to find that our rooms were ready and were interconnecting as requested. They were ground floor close to the main pool on the beach side of the resort. Having stayed at this hotel several times there were no surprises. It is very tasteful, pleasant staff, good location, great pool and comfortable rooms. Only complaint was the airconditioning- our room was good but the kids room was substandard despite 3 work orders. Personally I think that they all need to be replaced as they have put in a few years now. Breakfast buffet was good. We ate at the hotel for 1 night- Italian buffet, it was great. Prices reflect that of a 5 star hotel.
Authentic, chic but casual, Bali
After an EXHAUSTIVE hotel search we decided on the Novotel. It was exactly what we wanted: rustic but modern, casual but chic. The hotel is not large but its a wonderful little grassy oasis in Bali. Very personal. The pool is great with big stone Gargoyle-type things that spew water. We found the prices were very reasonable for food and spa service compared to other Nusa Dua hotels. Great little ice cream menu with wonderful sundaes for $4.00. The little childrens club is more thatn adequate for young ones. If you book, you must get one of the villas (room 219 or 222). Each has a CD player with CD's, the bathroom is great with the shower in the bathroom but the huge stone tub is OUTSIDE!!! A high wall makes it totally private. When booking, call the hotel direct and you might get a better price. The rack rate for the villas is about US$350. Travel services offered it for $220. The hotel website had it for $170. When we called the hotel we got it for $140 (Jan 2003). DRAWBACKS: the beach is small and there is a watersport place next door so sitting on the beach is very noisey, but contrary to belief, Bali beaches are pretty lousy. Also there is very little storage space in the villas. I supposed your not supposed to take more than a bikini to Bali..... But I still recommend it if you want a stylish and cozy place. We use asiatravel.com or southtravel.com when booking asia. Good luck fellow travelers!
Got to like the French
After one night, I was due to return one week later and stay one full week. My partner had very good memories of the place, and we had been attracted by the cheap rates.
I am grateful to the tour operator that I could cancel my second stay.
The first day was truly awful.
A crowd of terrible french people had also been attracted to the place, which was packed - I am french myself, but seeing too many french in vacation makes me nervous. They were all yelling at each other, rude kids running everywhere. All loungers at the beach or pool were busy, and several people like us had to lie on the floor.
Although the open air reception and lobby and dining room are truly outstanding, the rooms are spread in several buildings, and you have got to cross the road to have breakfast, or go to the beach or swimming pool.
The rooms were nice I am sure when the hotel was built, but the upkeep is not good, and many things do not work as well as they should. Apart from some of the beach cabanas, the view is virtually non-existent, over a smal section of a garden for the front one, over the garden wall for the back ones.
I generally think you always get your money worth. I certainly got a confirmation there.
I could not picture myself staying there one full week, and we finally changed our reservation for the Nusa Dua Beach Hotel, consistently more expensive, but really worth every cent.
But vacations cannot be spoiled !
TripAdvisor Reviews Novotel Bali Benoa Tanjungbenoa
Travel Blogs from Tanjungbenoa
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