Krystal Puerto Vallarta
How has this resort rated in the past?
- Room service
- Swimming pool
- Business Services
- Wheelchair accessibility
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Historical Traveler Reviews Krystal Puerto Vallarta
Our first vacation from HELL.We also was invited to breakfast BUFFET, YES WAS SUCKERED IN. wE WERE ALSO LIED TO WHEN THE NEXT DAY WE WANTED OUT OF THE timeshare.We were told it was to late.We are now trying to terminate the agreement.I know one thing their not getting money from us even if it hurts our credit.I've already called the credit card companies to close our accounts,on the cards we charged.I hope no one has to go through this.
My husband and I just returned from Puerto Vallarta and a week's stay at the Kystal. It was absolutely fabulous! It was just like staying in a mexican village, with our very own apartment. The pools were beautiful, and we never had a problem finding a spot at the pool or on the beach. My only criticism, is the resort hosted 2 private parties without notifying guests of the parties, and they were both held at the main pool, so you had to find somewhere else to go. If they would have given us advanced warning we could have made alternate plans ahead of time. The one party was loud and went until after 2:00 a.m. Also, beware of the "welcoming" persons. They aren't there to welcome you to the Krystal. They're there to get you to buy into a time share, under the guise of working for the Krystal. We didn't take up there offer, but a couple we met did, and their "welcoming" lasted 3 hours, on their first morning there! They missed 3 hours of beach/pool time, thinking they were getting an orientation to the resort. Overall though, we loved it and we would definitely go back.
Krystal made my stay ..........the BEST
Hi,I would strongly recommend to stay in Krystal Vallarta. The staff is very friendly, they will do the best to make your stay comfortable. And the decore is so much mexican, not those high rise building. The pillars at the beach looks awesome, speacially during sunset. The pool is good too. The beach is not very crowded. I havent not seen much people going in ocean water, I saw most of them on pool which is facing the beach. Food I say was not the best, rather I preferred going to downtown to eat which has lot more variety and is not expensive.
Review as an all-inclusive
We spent 2 weeks at PV in January 2003 one week at 2 different all-inclusives - the Krystal and the Riu Jalisco. Found that they were quite different. Also refer to the Rui Jalisco for comments.At the Krystal, very few of the guests were all-inclusive. The hotel had more mature guests and more mature hotel staff, and we sometimes felt out of place as an all-inclusive. When we ordered food or drinks, the staff frequently had to check with supervisors as to what we were entitled to and that seemed to vary at times. Even though the desk told us not to tip because they were included, we quickly found out that if you don't tip, you don't get good service. The room, a jr suite, was spacious but older décor, the villas appeared to be newer, and the time share condos were newer again with their separate private section and their own pools. The grounds and pools areas were wonderful, but our room was in an older part. Mini bar was extra with very high prices - approx 5 times what you could buy it for at Walmart a 10 minute walk. 1 litre bottle of water in the room was $4.50 US. The food was very good quality, but the menu and/or menu was limited. The people at most other tables had their choice of the buffet or ordering from an expanded menu. Drinks were limited and only available until 10PM. All meals had to be charged to our room and then the front desk would decide what to add on our hotel bill. When we checked out, they did only charge us for the extra tips we marked on the bills. Checking in and out was very slow and inefficient. The main restaurants at the front of the hotel were quite expensive, so for variety, we opted for the Outback Restaurant across the street.Weather was perfect, even in the evenings. Day time activities were limited, and there was no evening entertainment, except in the disco Christine out front. Overall, based on our stay at two all-inclusives, we definitely preferred the Rui Jalisco over the Krystal. But I over heard someone else say the Krystal was much better than where they had stayed previous.
Good and bad
Good: 1. The grounds are great. 2. The location midway between the marina and downtown is very convenient. 3. The room was clean. 4. They recommended the Vagabundo whale watching trip--the highlight of our vacation. Bad:1. The hotel booked private, very loud, outdoor parties two of the four nights we were there. The one with a not so very good band went until 2:00 am and included two late rounds of fireworks. People were kept up throughout the lush 32 acres. Complaints fell on deaf (perhaps due to the noise) ears.2. The standard room villas are groups of three hotel rooms with a very small pool and a patio. Great arrangement if you are part of a group with all three rooms. Otherwise, the noise carries into the rooms very well.3. Check in process became a pain as a "concierge" had to welcome us before formal check-in, then after formal check-in had to explain to us all about the hotel, town, etc., all as a lead-in to putting on the sales pitch to get us to sign up for a free breakfast to hear the time-share presentation. It was not a quick process just to say no thanks and it was too much after a rough day of travelling and a desire to get to the beach ASAP. (Even a later request for whale tour suggestions ended up with a full court press about a time-share presentation.)4. Only a limited number of beach chairs and permanent umbrellas resulting in the need to get there to stake one out by 8:00 am at the latest and everyone being tightly packed in when there is a lot of beach...
I just got back from a week stay in Puerto Vallarta with my best friend. We stayed at the Krystal Vallarta. It was absolutely gorgeous. There is so much greenery everywhere and the authentic rooms are very Mexican. We had an All-Inclusive package.
check in: took longer than expected, as our room wasn't ready, but the staff was very polite and nice about it.
rooms: the rooms are so beautiful! AC worked perfectly, no bugs, bathroom was gorgeous with gorgeous tiled bathtub, our view wasn't a beachfront, but faced two pools that our complex surrounded. LOTs of greenery.
food: breakfast is absolutely the best. they have the best waffles, and so much fresh fruit, and make omlettes right there for you.
location is the best as it is a 5-10 minute ride into PV. We even walked there one night and that was enjoyable. It's really peaceful and quiet and not too busy.
downside: check-in took longer than expected, and our phones didn't work at first, but all was fixed when we told front desk.
pool/beach: the beach is pretty nice, but lots of vendors. we usually stayed on the poolside. they have to swim up bars, gorgeous pools, and lots of water games.
staff: everyone was SO friendly and helpful. it was sometimes hard to communicate but everyone was so polite. kudos to ricardo and carlos!!!
Lavish, lush grounds - very well maintained.
Wonderfully appointed older suite that we stayed in. Large tiled combination bath/shower, separate king size bedroom, walk-in closet. Balcony overlooking the aqueduct pool. Authentic style decor with lots of woodwork. Clean and everything worked!
Truly delightful location on the bay, magnificent pool adjacent to the beach. Grill type restaurant by the pool with glorious views of the bay, the town and the mountains beyond.
Get me a ticket back - QUICK!
The only hotel in Vallarta with 33 Acres of space!
It is very original, no high rise towers, no lifts, no crowds, it is very authentic, very mexican and very big. The staff is superb and amigable. I will come back again!
Krystal Vallarta Resorts
I have stayed at the Krystal Vallarta Resorts for three vacations once in Cancun and twice in Puerto Vallarta. I am going back to stay again this summer at the Krystal Vallarta in Puerto Vallarta. The Krystal Vallarta hotel is just wonderful, it's like little villas, you are not all bunched up together. You will get the real Mexican feeling when you stay here, not like other hotels. The staff was very helpful, and all areas were immaculate, not one piece of paper or litter anywhere on the grounds. The pool was just fantastic a swim up bar and lounge chairs are made into the pool, also regular lounge chairs. There are seven pools on the grounds. This is a perfect hotel to stay at with six different restaurants, disco and gift shops, you can stay on the grounds and never leave the area. The beach is clean and the security is just great, they do not let peddlars on the site and they are kept off the beach. I cant wait for my vacation, I will be looking into Krystal Vallarta other locations, for next year.
Unbelievable resort, beautiful accomodations, great service. We stayed in a master suite, 1 bedroom--highly recommended!! We had a huge tiled tub in the bathroom, two televisions, kitchen area, and a wraparound porch with ocean view. Great restaurants too.
Go in September, it's less crowded, very pleasant experience. We were blown away by our experience.
TripAdvisor Reviews Krystal Puerto Vallarta
Travel Blogs from Puerto Vallarta
We strolled along the Malecon and checked out some of the shops along the way. The Pinochio Restaurant allowed us to buy some bottled water and sit under their tent on the Malecon. It was getting more warm and humid by mid morning.
We walked down as far as the bridge of the Cuale River and back up the Malecon to Señor Frogs for a snack of guacamole made fresh at the table and mango margaritas. ...
... They told me that crew are not allowed off the ship because of the full crew drill at 9:45am. I am a supernumerary which means that in a drill, I act as a passenger unless told otherwise, and supernumeraries do not attend this drill. I tried explaining that, but they printed out a list of the blue card numbers who were exempt and only one supernumeraries number was on there. Apparently, managers are supposed to turn in a list of their employees that do not have to go to ...
... extra time, it still all comes together rather effortlessly.
Run an errand or two. Call the bank. I pack that day. Sometimes, maybe, the evening before, but usually that last night is just spent pulling out my suitcase and opening on my bedroom floor before climbing into my big comfy bed and tuning into Netflix. That's as far as I ever seem to get, even with the best intentions. But really, I basically pack for a living (I'm a flight attendant ...
After arriving at the Puerta Vallarta Airport alone in a new city and country, I seem calm and ready to embark on this adventure. Personally confident with spanish, I saw no issue that I couldn't solve myself if I needed to ask for help.
Knowing that I would be arriving 50 minutes before Coopers family, I was alone and would have to guide myself thru the airport until they arrived. Little did I know....
... and refreshing.
Our last stop of the day was Con Orgullo Azteca Candies, a family owned sweet shop in Avendia Juarez where we tried Leche (a sort of Mexican fudge) and cocitas (which tasted like coconut macaroons). Not only did we get to experience some of the food in Puerto Vallarta, but Lindsay also explained some of the history and culture of the town as we walked through the streets. Excellent little tour and right up there with the South Beach equivalent.