Nemacolin Woodlands Resort & Spa
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Historical Traveler Reviews Nemacolin Woodlands Resort & Spa Farmington
Great Location - Poor Service
This resort is beautiful and the amenities and offerings are plentiful - but for the amount of money - from the room rates to the $20 to use the gym - we found the service to be less than acceptable. We experienced sparse staff for everything from restaurant service to check in to having someone pick up the phone in a timely fashion. The accommodations were somewhat dated and the resort is so spread out that shuttle service is required to get about - with long wait times. All in all - we would not return. The Greenbrier offers equally beautiful surroundings with better service.
Great, but avoid Falling Rock restaurant
We stayed at Nemacolin's Lodge building over Thanksgiving 2004 and had a great time. We'd strongly recommend this resort to family and friends.
But I have to warn you away from the restaurant at the resort's Falling Rock hotel. It's called Aqueous. The food is trying to be hip, with each appetizer and dessert served three ways -- either prepared three ways, or with three kinds of tastes, like carrot soup that is served as a consomme, an essence and a blend.
That's a bit precious, but I can live with it. It's the entrees that really are awful. They are called Aqua + Terra --- what normal humans call Surf and Turf. They are dishes like Panfried Black Cod + Roasted Bobo Squab, or Spotted Skate Wing + Broken Arrow Venison. The combinations are uniformly unappealing, and the preparations are not very tasty.
Plus, the service is lousy. The waiters are all very young, and far too informal for this kind of a place. Our meals were almost cold when they arrived. It's like amateur night.
The chef wants to create a place like you would find in SoHo or Tribecca. And he charges Manhattan prices, with our dinner for three (no wines and no desserts) coming to $240.
Don't get taken like we did.
Beautiful Property / Average Service
Nemacolin is a beautiful resort but becomes average when considering what you pay for it. My advice is, if you are staying here on your company's dime, you'll love the place. If you're paying for it yourself, you may be disappointed.
The first time I stayed at Nemacolin was 5 years ago for a business meeting with all expenses paid. This time I was footing the bill and found that I had higher expectations. Please allow me to explain.
My wife and I checked in at about 12:30 am on a Friday morning and checked out at 11:00 am Sunday. All totaled, we were at the resort for approximately 2.5 days and spent about $1,600. Expect to spend this or more if you stay here and take advantage of the resort. For this, my wife received 4 spa treatments and neither of us play golf (see what I mean, it could have cost much more). We stayed in a lodge room which is considered to be more rustic. It's part of the original resort.
For the $1,600 of which the room averaged about $320 incl tax x 3 nights this is what we got:
Friday, while my wife was at the spa, I wanted to work out. In order to do so, I had to pay $20. Before changing my clothes, I had to get a locker. The attendant was nowhere to be found. After waiting 4-5 minutes I had to go back to the front desk twice and ask for someone to assist me. It took about 10 minutes to get a locker and towel! On top of that, they sent a male hair stylist in with a apron on to get me a key to a locker. The fitness center has nice Cybex equipment but treadmills that are about 15 years old. Fine if you're a walker, below average if you're planning on running. One of the treadmills felt like is was going to tilt over while I was running on it.
Friday, we went to the Tavern restarant. The food was good, but the service was terrible. Although this is a casual bar/grill we would expect our server to refill our glasses of water and ask if we want another beer (I only had two). After waiting about 15 minutes after we were finished eating, I had to go to the bar and ask for our check.
Friday night, we ordered room service. My wife got a ceasar salad with about a cup full of lettuce that was wilted and starting to turn brown. I got a chicken sandwich that had zero taste, they forgot to put cheese on it, and they forgot to bring a side salad. The chicken was supposed to be marinaded but wasn't. My wife and I tried to pause the movie we were watching while our food was being delivered but the pause function didn't work. A menu was just left on the screen while the movie continued. The front desk sent a gentleman from maintenance to our room and he said that he was getting a lot of calls with the same problem. After resetting the remote?? the menu disappeared. Of course, we still got charged for the movie.
Saturday, while my wife was at the spa, I wanted to catch a college football game. The power was out in Allegheny County and there was no cable service for about 5 hours. I thought most resorts of this caliber have diesel power and satelite to avoid things like this being an issue. When I called to find out if it was my room or the whole resort that didn't have cable service, the front desk barked at me as if I should have known that the whole county was currently without power.
Saturday night, my wife and I ate a the Golden Trout. We walked up to the host stand and stood there for about a minute while two server carried on a conversation before asking us if we had reservations. When we said no (there were only 10 of about 50 tables occupied at about 9:30), both disappeared and said that they would look for a table. About 5 minutes later (no exageration) a hostess walked up to us and asked up if we had reservations and if we would like to be seated. My wife had lobster that was cold and chewy and I had a steak that was good. Cost $130 (glass of wine apiece and dessert to split). And I must add that our service was good once we sat down.
As for our room, there was a bed and one desk with a leather chair that looked like it had been used during Operation Iraqi Freedom. We found a cockroach crawling on our comforter Saturday morning. The faucets in the bathroom were missing some of the H/C symbols. One of the sitckers fell into the basin while my wife was using the sink. Don't get me wrong, this was not a Motel 6 room, but just not what you'd expect for the money. Stay in the Chateau rooms if you have the option. There isn't much of a price difference and they are newer. A resort charging this much money should maintain the rooms to a "like new" condition. Nemacolin doesn't.
This review was probably more detailed that most, but I didn't want to come across as a complainer. My wife and I just expected more for the money. We came to the conclusion that Nemacolin is a resort focused on business conference attendees that are having someone else pay their way. If so, you would be blown away. Great setting, beautiful hotel, and nice golf courses. My wife and I just thought that for the money, it should have been better. Conde Nast Traveler I noticed gave it a bad rating for service as well.
Finally, I think the management is content with my assessment of who their target customer is. We left a comment card with our address and phone number on it at the front desk 5 days ago and no one has called us. Oh well.
First-rate, top notch, OUTSTANDING!!!!
I can't say enough good things about Nemacolin Woodlands Resort and Spa. Beautiful location, immaculate grounds, fantastic accomodations, phenomenal food, superb service. The way it's supposed to be at a fine, fine resort.
We splurged for one of the rooms on the concierge level of the chateau--and we were not sorry. The room was not-to-be-believed, the butler service was everything you'd wish for (just for instance, a choice of bath salts or bubbles delivered to your room for your morning soak in the enormous jetted tub). Complimentary coffee delivery in the room, club room with "small" snacks and drinks virtually all day long.
And if you're a foodie like I am or just appreciate a truly one-of-a-kind dining experience, you must book the Chef's Table at Lautrec. You sit at a small table INSIDE THE KITCHEN and watch the chefs at work while they prepare a many, many course tasting dinner for your culinary enjoyment. We had an unbelievable 14 courses (small tastes of each item, of course) accompanied by different wines to complement the fine foods. The chef, sous chef and cooks talk to you about what they're doing and invite you to wander around the kitchen to observe and ask questions. This is way, way better than watching Emeril!
The spa is also outstanding--truly a woodland oasis. Great decor, great services, great facilities. Go early for your appointments to spend time in the world-class sauna, steam room, or whirlpool, then sip a glass of cucumber water while you relax before and after your treatment.
Take time while you're on the property to explore the brand new Falling Rock building and grounds, sure to be another Nemacolin hit! We had a high-style, delicious lunch in the new restaurant, Aqueous, and enjoyed every savory bite.
All in all, this is a wonderful destination vacation spot. Plenty to do, from mini-golf to Hummer rides and from snow skiing to skeet shooting, not to mention professional quality golf courses. Beautiful inside and out.
I have stayed at Nemacolin many times and it is, by far, my favorite destination. My travels have taken me all over the country (and beyond) and yet this will remain one of my favorite spots. People who live in Pennsylvania do not realize what a gem they have in Nemacolin! If you live in the tri-state area and are looking for a nice get away either for a weekend or longer, look no farther.
I will admit that Nemacolin is a bit pricey for the tastes of some. However, I feel that a relaxing stay at Nemacolin is worth every single hard earned penny! Price around for the best package deals as well as they are often updating package information and specials on their website. Having stayed in all of the various types of rooms, I can say without hesitation that the lodge rooms (while not as glamorous and regal as the chalets) are very well appointed and extremely comfortable. This place provides you with all of the extras and amenities to make your stay a comfortable one!
There are a plethora of activities for everyone including signature golf courses, billiards, horse back riding, archery, down hill skiing (weather permitting of course) and off road driving courses with Hummer vehicles. I would be remiss if I did not mention the Nemacolin spa which is by far the absolute BEST spa in the North East (yes even better than some in NYC). The spa is absolutely fabulous and you must spend at least one morning or afternoon utilizing their facilities. I am never disappointed and always leave feeling completely refreshed and rejuvenated!
Looking for a place to dine? There are many options available to you at Nemacolin from snack food to fine 5 star dining. I suggest dinner reservations for any of the upscale restaurants. During ski season, my husband and I have found that a trip to the bar overlooking the ski slopes to be a refreshing change of pace. The entertainment is usually above average and it affords you a place to have some inexpensive drinks with good company. Watch out for the mechanical bull!
Enjoy your stay at this beautiful resort area! You will certainly not be disappointed and I know that you too will become a repeat customer time and time again. Nemacolin is addictive! Enjoy!
PS - Be prepared to pay for the luxury...it isn't cheap!!! If you are looking for something cost efficient, this is NOT your ideal vacation spot.
Nemacolin is pure paradise nestled in the southwestern corner of Pennsylvania. Having stayed twice at this beautiful resort, I haven't had one bad experience yet. With two golf courses, a small ski resort, a spa, and gigantic pool with swim-up bar, a polo field, airfield, and much more, Nemacolin is truly amazing. While extremely pricey, experiencing Nemacolin is second to none. The restaurants are absolutely amazing, and there are many numerous on-site shops to peruse. A+.
First class all the way. The main lodge rooms are fabulous. Words can't describe the decor and size of the rooms. The bathroom was as large as most hotel rooms. With wall to wall marble, jacuzzi tub, and double sinks. The spa is one of the finest I've visted. I didn't want to leave. Indoor pool, every treatment you can imagine and a health food resturant that you can dine in wearing your robe. Very clean and friendly knowledgable staff. Highly reccomended.
Was there Nov '02 when the weather was dreary and rainy most of the time. Even with that, this place still SHINED! Absolutely incredible!! I cannot begin to describe EVERYTHING there. The staff was genuine, friendly, helpful and did not constantly got there hand out for a tip for their help. So many choices in a place to eat, exercise, relax, have fun, site see and so much more. Decorated very tastefully with a great collection of antiques and collectables. Yet, warm and inviting. Can't wait to go back. The room we had was a "Lodge" room and it was spectacular with its huge vaulted ceilings, extra long tub, separate jacquzi, comfortable bed and great floor plan. All that and its not the so called best room they have. The "Chateau" rooms are supposed to be the next step up. Look on their website for all there is to see and do and for special rates from about Mar-May. This was told to us by the bellboy when we commented that we couldn't wait to save for another vacation there. He was young and said he had worked there for several years. Now I know why you never see an employee there unhappy, complaining etc. They make it obvious that they like working there. An airstrip, car museum, 2 golf courses, shooting range, skiing, horseback riding, glamorous spa, nice size pool, and a new outdoor store. Go and see it for yourself, you won't be disappointed!
Great, great place
The Nemacolin is gorgeous and there is plenty to do on the property itself. It does get a bit pricey, but it is worth every penny. I would recommend this to anyone looking for a great resort experience. The Mystic Rock course is simply amazing, and I've been to many other great courses (pebble beach, etc). This one is truly fantastic.
As goo as it gets
Probably the finest resort in the midwest. We have been there many times and each time we're very pleased. We always take the two bedroom townhouses since we have two children. A shuttle picks you up at your door and takes you to the spa. It always takes no more than a few minutes from the time you call for one than it is a your doorstep. The attention to every detail is always there. There are several restaurants from the very casual to the most elegant. The large outdoor pool has a bar in it. Food is served at poolside. There are activities to suit everyone. In short this is as good as it gets in spa resorts.
TripAdvisor Reviews Nemacolin Woodlands Resort & Spa Farmington
Travel Blogs from Farmington
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