Moevenpick Resort & Spa Dead Sea
How has this resort rated in the past?
- Swimming pool
- Room service
- Wheelchair accessibility
- Business Services
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TravelPod Member ReviewsMoevenpick Resort & Spa Dead Sea Sweimah
I really enjoyed my stay, especially after the terrible accident happened to me just before I came to this resort, the staffs very helpful and they have an excellent staffs!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
We are not regular 5 star patrons, so this was a big treat! This is low season, so the atmosphere was quiet and very relaxed. The service was certainly very attentive and friendly, especially at the water's edge where the lifeguards assisted and advised us on the water entry. As others have stated, there is no natural beach at all, and the actual entrance to the Sea is a little rough, but the hotel has created artificial beaches and infinity pools just steps from the water's edge.
We did not go for the deluxe room, but we did book the sea view which we advise as a "must". The room was very spacious and comfortable without the upgrade.
The only slight disappointment was that the atmosphere in the lounge was rather "dead", but that was only due to the off season lack of patrons.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Moevenpick Resort & Spa Dead Sea Sweimah
Wait Until June
We were overall happy with our Christmas stay at the Movenpick--and actually foud the buffet breakfast to be the most wonderfully lavish we experienced on our trip. It was a bit chilly when we were there so I was happy to enjoy the heated pools in the Zara spa (especially the lovely echoey one filled with Dead Sea water.)
You should make your reservations at the spa in advance of going as they can fill up. I highly reccommend the mud wrap.
The beach construction is rather unlovely, it's true, and until it is complete, one might consider staying at the Marriott instead. I must say I was not bothered by noise, saw zero cats, and the staff was very nice, all though by Jordanian standards more reserved than most. They gave me a double upgrade, very appreciated. Beautiful hotel and even more so, I'm sure, once the beach is usable again.
Lower your expectation all the way going to the beach
Just visited the facilities as guests.
Paid around US$30 per person for usage of facilities.
The Beach bar served cocktails for around $6 in cheap red plastic cups without any garnishing.
The beach was under construction. They sent us to the neighboring Mariott, where we got second class visitor treatment. The only entrance allowed for Movenpick refugees was foamy and dirty. I would not send my dog into it. (I think he would refuse to go anyways)
When begged for approval to use the beach entrance for mariott guests, it wes granted.
There was no attempt made to make a beach access navigable by other than young strong and adventureus individuals. It was rocky, sometimes requiring to crowl on all fours.
The Pool restaurant's protected outdoor mosquito mesh had tears resembling a chicken farm. It was a very disapointing arrangement by Movenpick.
The building and indoor amenities resembled the standard this property should have.
Good views but ....
I stayed for 4 days with my wife and daughter and have to say that we were somewhat disappointed with the hotel. Whilst the view across the Dead Sea from the swimming pools and beach is undoubtedly fantastic there were a few things that spoiled our stay.
The layout of the hotel complex in a village theme is very good and the pool area, although small and not as large as the Marriott pools next door is also impressive.
Due to building work the hotel beach is closed until June 2006, but guests can use the Marriott beach which is only a short walk away. There wasn't much noise from the large building site next door but there was one occasion when a large dust cloud blew through the pool area caused by lorries moving around.
There were dozens of stray cats wandering around the hotel grounds, which may be fine if they are there for pest control, however we also witnessed cats using the artificial beach next to the swimming pool and childrens play area as a litter tray.
The food served in the Italian and Chinese restaurants was good but the breakfast and themed buffet dinner in the main restaurant was not so good, as hot food was only luke warm, flies had to be fought off the displays and a bit of a fight to get to the food.
Throughout the hotel and restaurants the staff are friendly and helpful, however poor planning and organisation was evident and led to unnecessary delays in all three restaurants we visited, things missing from the room upon arrival and a number of problems with our room which we couldn't get resolved in the four days we were there.
Overall, lovely views, friendly staff, but expensive for what you get. I think that I would try the Marriott next time as they also have the same views have a better swimming pool complex and overall looks more efficient.
Not worth the price
I'm afraid I have to agreed with an earlier poster regarding this property. Having transferred from the Movenpick in Petra (great!!) I had high hopes; unfortunately the staff of the Dead Sea property leaves much to be desired.
I arrived on a Friday - and yes, avoid Friday/Saturday at the Dead Sea as it is chock full of Jordanians and you won't find the peaceful retreat you may be looking for! Love the spirit and exuberance, but sometimes you just need a break! I was particularly disappointed in the front desk staff. It was painful to watch them; there was no organization, and the distinct impression that none of them had a clue what was going on judging from the number of times they all had to confer with one another. The welcome they gave people smacked of laziness and disinterest and I was surprised how long a simple check in could take! I paid extra for a deluxe room, and while the private pool area was excellent (and no children!), there were a number of amenities missing from the room, and the floor wasn't all that clean. It was rather large and quite comfortable, and good temperature control and water pressure/temperature.
There were room service plates left out in the entranceways that remained there until the next day even though when I requested a few of the missing bathroom amenities after check-in, housekeeping had ample opportunity to view the three separate piles and rectify.
Food service staff seemed more interested in sizing up the women than to doing their jobs properly, though the food was quite good.
I did partake in a mud wrap at the Zara spa, but again, the infinity pool was being closed early for guests for some sort of function. They are also undergoing some renovations, so not all the pools and experiences that are part of the treatment fees are available right now. I was also disappointed in that the treatment rooms are not adequately soundproofed - far from it. When you're lying there trying to relax and you can hear the staff converse, squeaky doors (and I do mean squeaky!) and other people showering it kinda takes away from the whole point of trying to relax. The treatment itself was quite nice, but the whole process did smack of an assembly line with little feeling.
As for the renos next door, their site fully discloses this fact, and yes, they do start rather early, so no surprises there.
I was also very surprised that most of the staff had no clue about the shops and things available at their own hotel. I inquired about "Le Gourmet", their in-house deli shop that was signposted, and mentioned in the in-room folder, but no-one had heard of it or could direct me to it. It was also apparently across from a little store that sold various things and where you could exchange your books for another book (great idea!), again signposted and mentioned but no trace of it! I looked everywhere after it was clear that the staff had no clue and never did find either of them.
Checkout was equally slow and painful, and the desk agent didn't even thank me for the stay.
If the staff were to take a more active and inviting role with their guests this would be a fantastic place, however I would not recommend this resort considering the prices - better value and attitude is likely found elsewhere.
This is truly heaven on earth
My husband and I live in the Middle East, and have stayed at many hotels here. The Movenpick Dead Sea is one of the best places we been -- it is truly a place to relax and forget about work or whatever else stresses you. The Zara Spa is heavenly. Even if you don't get any treatments, you can pay a fee to use the spa pools for a day. There are 2 infinity pools and several water treatments that come with the entry fee -- treatments such as back massage spouts, bubbling jets, hot water pool, salty pool, foot massage pool, etc. For the treatments, the staff is very professional. We stayed in a room in the village, which we found to be very charming. It was quite large, with an excellent bathroom and lovely decor. The overall grounds are very relaxing and beautiful, with a large garden in the middle of the property and views from all over to the Dead Sea. We ate at 2 restaurants and really enjoyed them both, as opposed to the usual boring hotel fare -- the lamb dish and pizzas at the Italian restaurant were fantastic, and the Mongolian barbecue excellent as well. This is truly a resort where your only order of business is to relax -- sit all day on a chaise lounge, dip into the pool now and then, watch the sunset, and then enjoy your dinner in the peaceful atmosphere. I'd also like to note that I was very worried about the construction next door that I had read about. However, I did not hear one single thing the entire time I was there. I could see the workers from the Dead Sea and as I drove up, but never did any noise bother me. I also read the comments from another poster about the staff -- we had the opposite experience, where there were items put on our mini bar bill that we didn't use and the front desk person took them off right away, no questions asked. We had a very fast check-in and check-out. Also, in reference to posts about how women are treated -- please remember that this is the Middle East. You may not like it (I know I don't), but women are indeed often treated differently here. It can make you feel uncomfortable, especially if you're not used to it, and while I noticed that some employees preferred to deal with my husband only, I did feel that it was done without making me feel like chattel, which I have experienced in other countries. If that bothers you, do not come to the Middle East -- skip Egypt, etc. For me, this is a resort I would go back to again in an instant. The next time I am in Jordan I fully intend to stay for a week! If you like to relax, sunbathe, swim, and in general nap and do nothing then this is the place to do it.
Amazing hotel in an amazing country BUT....
Just came back from spending 8 nights at this resort and I have to say that it's absolutely wonderful. Beautifully located. Gorgeous pool. Direct access to the Dead Sea, where is cool and fun to have a bath (mind your eyes!).
We stayed at the hotel on a half board basis and had dinner at the main restaurant every night. The food was from average to excellent, depending on the day. Breakfast great.
Staff members in general very nice and friendly but they completely ignore women all the time, which I found very rude, even to say good evening ("Good evening sir"....and what about me???).
Do not miss the Zara spa. It's wonderful and worth to spend a day there. The entrance fee excluding any treatments but being able to use all their pools and facilities was only £15 per head. Really worth it.
Nice atmosphere at night. Belly dancer or good singer show every night.
Excellent all in all BUT....the front desk staff are not very friendly and their English is not very good. I had to go and ask them 3 times to send someone to my room to fix some problem with our TV. Checking out was a disaster. It took us more than 40 mins because there was some bill charged to us by mistake and we had to argue and argue about it. When we finally sorted it out we went back to the room and the receptionist had cancelled the key, so had to go back and get new keys. We checked out at night to avoid wasting time at 04.30 am doing it and to our surprise, when we were about to leave in the morning the front desk guys told us that we had something still to be paid and it was the same bill that the previous night we refused to pay since it belonged clearly to a big party of people and we were only 2 of us. So we had to argue about it for another 20 mins more, which that early in the morning was extremely annoying specially having to catch a plane in 2 hours time. Brief: Excellent hotel but awful service at the front desk. Shame.
We were originaly booked in for five nights,but due to a a conference over ruling our booking,we were only given two nights.When we found what we had missed we were dissapointed.The resort is a beautiful,restfull,luxurious place to be,and we mourned the lost three nights.
We enjoyed our time there very much.
Not Worth the Price
The Resort was nice, but a few of the workers in the front desk were not very helpful, but most of all, another resort is being built next door and it is quite noisey from 0730 to 1930.
Also, there was one day all guests were banned from the pool with warm water due to a wedding reception.
Paradise, pure and simple
I don't think I would ever be able to put into words how much I loved this hotel/resort. There's something surreal about the Dead Sea, and to be in such a fabulous setting is beyond words.
Stay as long as you can--and you can usually find good deals online--because you will not want to leave. The beach area is staffed with lifeguards, though I doubt you could drown, and they have mud available to put on your skin before washing off.
Don't miss the bar or the buffets, but most of all don't miss the spa. You can buy a day pass which gives you access to specially heated pools of varying salinity. DON'T MISS IT.
Movenpick Resort -- a place not to miss!
A night (or more) at the Movenpick Resort at the Dead Sea will be a definite highlight of your trip to Jordan. I live in Dubai -- the city of five star hotels, yet this resort took my breathe away. My room at the Movenpick was rather basic, but with five swimming pools, spa, great places to dine, private Dead Sea beach, and beautiful, expansive grounds, I did not spend much time in my room anyway! The staff at the resort are fantastic and do everything in their power to make your stay enjoyable. Experiencing the Dead Sea in itself is great, but experiencing it at the Movenpick makes it even better. Don't miss the Baptism Site on the Jordan only 10 km from the resort. You will not regret staying at the resort -- I only regret that I did not stay longer!
TripAdvisor Reviews Moevenpick Resort & Spa Dead Sea Sweimah
Travel Blogs from Sweimah
Arrival at Queen Alia airport preceded an unexpected but straightforward visa process and pick up by the hotel driver with a short transfer to the Mariam hotel in Madaba. This had us at the hotel in good time to see the Spain-Chile game, having already missed the most of the Brazil-Portugal (0-0) encounter ….. not a bad one to miss.