We loved it

We just returned from a long weekend at Maya Tulum. I took my wife there for her 45th birthday. We'd been there a couple of times before so we knew what to expect. I would describe it as "upscale rustic". Our room had a wonderful view of the ocean and, while simple, was everything we needed. We didn't spend much time there. The staff was great; particularly the waiters in the resturant. The breakfasts are "to die for". If you're looking for the Hilton, this isn't it. But if you want a nice relaxing place away from the stresses of everyday life I would highly recommend it.

If you are healthy, into Yoga and love the beach this is for you!

Just got back from two weeks at Maya Tulum with my wife and two kids (15 months and 6 yrs) --- It was our best vacation ever. The palapas are charming, the beach wonderful, the staff great, the massages fantastic, the people (other guests as well as the staff) we met were really friendly. Laid back, healthy, yoga lifestyle --- a great vibe. p.s. If you like conventional hotels then this place is not for you.

Loved it!

MY family stayed here for 7 nights and I must say that we had a wonderful time. The rooms were clean and did smell a bit musty but it wasnt anything that bothered us. The grounds were amazing, we enjoyed roaming them. I have a 14 year old and an 8 year old and there was plenty to keep them both occupied the entire time. The only thing I was disappointed with was the selection of dinner choices for my 8 year old. It would have been better if we had had more of a selection for the younger kids.

The staff was friendly and the drinks were wonderful. We lived on guacomole, chips and frozen margharitas. The beach is great, not much as far as snorkling goes. We did see a stingray out by the dock but dont expect much else. Over all our stay was great and I cant wait to go back!

Unmotivated staff, overpriced and dirty.

The best thing of this resort is its website. But once I´ve got there I was severely disapointed. The room was not clean and cockroaches where everywhere. The staff was like not knowing why there were there unmotivated at all. There is a small slum with "ranchitos" bordering the property. Bad smell due to sewer problem are included. The bottle with water also tastes bad. The yoga classes were average. The kind you can find at home. The yoga room was charming, well equiped but has concret floor (not wood) Not only hard but dangerous.

Food was okey .

Rip-off

There is a great disjoiner here between price and product. A real ripoff. Rustic I would like, but ramshackle at $140 per night? The room was dirty, with dust on the cobwebs. The thatch is literally falling apart. The mosquito net needs a much larger frame around it. The bathroom was dark and stained. Furniture was sparse without any place to put suitcases exceptr on the floor. The filtered 5-gallon tank of purified water had obviously been sitting for a very long time and was nearly empty. The place next door has large comfortable rooms with a veranda with hammocks, for $80. Since Maya Tulum is more private and quieter, the same rooms would be worth another $20. But for such decrepit lodgings the price should be lower than $80. The staff was extremely helpful and pleasant, especially Nicole. Breakfast was good. This place at a reasonable cost would have been just fine.

Pleasant

This was a beautiful hotel with beautiful grounds. Truly a place of meditation. Food was decent but try other local restaurants for variation.

Ordinary at best

I booked to stay at Maya for two nights based on the press reviews I read. I cancelled after I toured the property to find a dismal yoga room, unappealing restaurant, and uninspiring rooms and property in general. I think people are too easily impressed, or maybe just not well traveled? In reading the reviews it sounds like paradise but in reality it was sterile, commerical and completely ordinary. I found much better places along the same road, for the same price if not less.

Paradise

I spent a week in a spacious oceanfront palapa here. My room (#29) was far more luxurious than I expected...beautiful with big windows, quaint furnishings and a view of the beach in both directions. This place is far off the beaten path and a great combination of rustic and indulgent. The food was first class as well as inexpensive, and the dining room also had elegance and incredible views. Within walking distance were numerous other small resorts with character...none were as nice as Mayatulum but it was fun to try out various other establishments for food and drinx. We also enjoyed a few excursions to a nearby cenote for skinnydipping in fresh water. My expectations were high but greatly exceeded. Spent a couple nights in Akumal and one in Playa del Carmen - neither place was noteworthy. Too commercialized.

Maya Tulum is paradise!

Maya Tulum is a superbly run paradise retreat. I have been there three times, and am never disappointed. It has stunning sand beaches, and a very laid back atmosphere. It is literally one of the few places where you truly relax.

The staff is flat our superb. Nicole, the general manager, and Sol, the manager, make sure that every detail is in place, and they genuinely enjoy the company of other people from other places.

The spa services are to die for, with every kind of massage and mask treatment. Two large yoga halls round out the amenities, as well as a dining hall that is so dramatic and so beautiful, it's hard to go off the resort (no need).

Downsides? It's not the place for luxury hunters. It's austere and well run, but there are no tv's, no electricity after 11 pm, and occasionally the showers seem, well, unkempt. On balance, though, it is a paradise that makes you wonder exactly why feel compelled to operate in the real world...

Perfect Paradise

Maya Tulum is the perfect escape from the hustle and bustle of everyday life in the city. I felt like I was stranded on a tropical island, while still being completely pampered. The spa treatments are out of this world, especially the Mayan Clay Body Treatment that is the best spa treatment that I have ever had! The staff was extremely friendly and accommodating and made me feel right at home. I was a little nervous about the vegetarian restaurant, but the food was incredible while being quilt-free. I forgot how quite and peaceful it can be at night with light only coming from the moon and candles in your room.

After staying at Maya Tulum it's hard to return to the real world, and you might even find yourself asking how you could make this place your permanent home.