Marriott Hua Hin Resort & Spa
How has this resort rated in the past?
- Swimming pool
- Room service
- Fitness/Health center
- Business Services
- Wheelchair accessibility
Historical Traveler Reviews Marriott Hua Hin Resort & Spa
Good but not excellent
The whole hotel is decorated in a traditional Thai style which is quite warm and comfortable. The lobby is nice, with the floating sofa (or to be more accurate, bed). Along the road to get inside also has some sofa, which makes the space good for group gathering. The pool is, as many reviews stated, disappointingly small. I can hardly swim across the pool without being stopped by others. Moreover, the pool is really deep (except the small area for kids)!! It is not suitable for those who are not good at swimming. The hotel is not very large. Sometimes you will just find many people crowded around. But if you would like to know some new friends on your trip, you get a good chance. The room is OK but the bathroom and the shampoo/shower gel can be improved: The shower is fixed and water runs too slowly.
Overall, service is OK. Some staffs are really helpful and attentive (sorry that I can't remember their names) while others are not so sincere. And I feel it is true that all staffs are more responsive to Americans, Europeans... not so to Asians!! Have recieved superb service in Sofitel Silom at BangKok -- A large contrast here.
Food is good but expensive. Do have more choices near Hilton and Sofitel.
The hotel also organize some local tours. It is convenient but if you go outside, the price is cheaper and have more choices. Yet the free city tour is OK. Though it takes you to a jewelery shop first, you can buy nothing here and enjoy the remaining trip. It takes you to the railway station and the monkey mountain.
I visited Hua Hin staying at the Marriott in June/July 2004, after staying a couple of days in Bangkok. I found the staff and reception on arrival very good and was checked in very efficently. On first impressions the hotel lobby and entrance was impresive with the large bed and wooden doors. Our room was small but adaquate, as we did not intend on spending too much time in our room. The airconditioning was great as this was controlled by the guests and not the hotel staff. The room was also cleaned daily. The pool was quite small for the amount of guests, and I did find the childrens pool a little anoying as this linked the main pool, and as usual there where children, being children!! without a word from the parents, which wouldnt have gone a miss. There did seem a shortage of beds both around the pool & on the beach., and we did need to make sure we were down at the pool by no later than 8.30am.I much prefer the beach as I find it less noisy allthough we were told that due to the time of year, there were sand flys that bite your feet,so with this in mind I stayed around the pool. We were also warned about the jelly fish, but we never came across any in the sea or washed up onto the beach. The breakfast was ok if you enjoyed fruit and Thai. however we did eat in all the restaurants on an evening and the food was v.good. If you get the chance make a reservation for the restaurant that over looks the beach, and ask for a table that looks onto the beach, the food & service was excellant, nothing was to much trouble. need I say more.I tried out the spa when my other half went for a day of Golf. The spa room was quite unique but I have had better and at a lower price when we went to Bali. The golf I was informed was only okay, but felt this may have been more to do with the player than the course, although he was v.impressed with his caddy, who advised him on shots etc, it was around £15.00 which included transport and caddy, but you are expected to tipp the caddy a minimum of £5.00. If you want to get out and about, dont use the taxis, the tuk tuk's are v.cheap and will take you anywhere you want to go. the town centre was a lot bigger than I expected, and the restaurants were cheap and the food was good. We had a meal at the Sofitel, this was excellant, but the drinks were v.expensive(£15.00 for a shot of Brandy). The night market was great, I only wish I had taken a third suitcase to bring home more t-shirts, wooden vases etc. If you get chance I recommend a trip to the River Kwai, it was an early start and long day, but we both v.much enjoyed it, and it was quite moving at times. we also went elephant tekking on the river, but I didnt like the way the elephants were treated, so all you animal lovers,give this a miss, I did get a little upset about it, along with another young lady.Overall would recommend the hotel & the resort, lots to do if wanted, but most importantly, the people are fantastic!!
Nice Hotel -shame about the beach.
We have just come back from the Marriot after 14 nights there-28/2 to 14/3.
It was our 39th wedding anniversary while we were there and whist we had the fruit bowl and flowers [Orchids] in the room we did not get a room upgrade.I think this was due to the Hotel being fully booked-not normal but a lot of people it appeared switched from the Tsunami hit areas.
The rooms were comfortable and well furnished-I read one report that described the rooms as dingey -this is probably due to the very dark wood used on the furniture and floor.The air conditioning in the room was excellent-you could control the temperature to whatever you felt was comfortable unlike some where it is either a fridge or an oven.
Staff-all hard working and polite-theated us like royalty.
Food-Good but expensive.We eat outside most of the time-lunchtime in a beach bar/cafe very good and cheap about £1 each for a Thai meal and a drink.Dinner in town best were Hua Hin Brewing Co [Part of the Hilton]excellent steaks,Mama Mia-Italian restaurant and Le Brasserie de Paris-the best.We booked a table there for our anniversary and the owner Thierry[a most charming man]saved us the best table overlooking the sea and we were served a most excellent meal.
The swimming pool at the Marriot is a bit on the small side for the number of guests but it was rarely crowded.Like other reports I have read there was a problem with sunbeds.We had to get up at 7am in order to go and reserve a sunbed-the pool staff seemed to be on duty from 6am.The guests at the hotel were mostly Scandinavian and they were the main reasons why the beds got reserves so early.Towards the end of our stay extra new [white plastic]sunbeds started to appear to ease the problem.
The beach was fine white sand but the sea was not blue like you get in other parts of the world.The water was murkey and a typical day would start off flat calm-ideal for swimming but as the day wore on it would get very windy and the sea would get very rough.Also there was a problem with monster jelly fish -up to 2 feet [60 cm]accross.each morning there were dozens washed up on the beach -thankfully ex jelly fishes.Several guests at the Hotel were stung by them while swimming.
The beach was patroled by hawkers all the time selling just about everything-however they were all Thais and did not hassle you if you say no they just smile and walk on.Good buys on the beach was the fresh fruit and the freshly cooked [huge] corn on the cob
The town of Hua Hin was much bigger than we imagined it would be-the night market was interesting-you could get everything from a T Shirt to a Thai meal there.Best purchase was 3 Silk Ties -really good quality for 250 baht.[£1.15 each]
Finally the weather was excellent-we had a huge thunderstorm early one morning with the following day cloudy and cool.Apart from that we did not see a cloud until the day we departed Every other day was clear ond hot with the temperature in the 90's.
Overall a marvellous experience-we spent a couple of nights in Bangkok at the start and we would like to go to Thailand again one day and see a bit more of Bangkok and stay in the southern resorts.
One word of warning-there are hundreds of Tailors shops in Hua Hin-the prices in the windows are unbelievable-and that is exactly what they are-as we found out to our cost.Be prepared to negotiate and walk away if not happy.
Good location, good facilities
Visited Hua Hin in February 2005 and after a 3 hour drive from Bangkok the Marriot was very welcoming. Very helpful and friendly service at reception which, unlike the previous reviewer, was very much our experience throughout the hotel , restaurants, pool and beach areas. The rooms and bathrooms are quite small and dark but generally adequate with effiecent a/c, fridge, hairdryer etc and daily cleaning. The pool and surrounding areas are quite small and do get crowded early. The beach area, with the hotels own loungers and umbrellas, is well looked after, cleaned daily and has a large roped off area for safe swimming, unlike the Hilton and Sofitel which appear to have no beach facilities at all. It is a relatively easy 15 minute walk to the town centre either along the beach or the road. Overall a comfortable hotel with good facilities in a good location
What a cheek!
This hotel allowed us to make the 3 hour drive from Bangkok (we had been there for 5 days - and they had our contact details) to tell us on arrival, that they had no room for us and would be moved to another hotel 25 kms away (and a far lower ctaegory)!!!!
Our reservations had all been confirmed and the hotel vouchers issued before our departure to Thailand (we had even made extra inquiries regarding our hotel confirmation as we anticipated overbooking problems arising after the tsunami). How it came to this mix up we never really got to the bottom of - was it the hotel or the tour operater? - We are pretty sure, however, it was the fault of the hotel. We were basically told we HAD to take this alternative. Fullstop.
Anyway, to cut a long story short, we were very lucky that a member of our party has some very influential connections back home and only by getting some of these people to move mountains were we eventually able (after two nights at the Regent - the aforementioned alternative - a very tired complex specialising in over 60's holidays) to stay at The Anantara - a hotel I can only rave about.
Anyway, the point of this review is to worn others! The bloke from the Marriott let it slip that we weren't the only ones affected by these overbooking problems. If we hadn't had some big people make a big issue of this on our part, there is no doubt in my mind that our holiday would have been absolutely ruined. Please get your bookings reconfirmed that one extra time to save a similar stuff-up slap bang in the middle of your holiday. The Marriott showed absolutely no interest in trying to deliver the holiday we had paid for until they were set under some serious pressure!!!
What a dissappointment!
My friend and I stayed at the Marriott Hua Hin Resort and Spa in January 2005. It was the last leg of a 10 day trip to Thailand and it was our 'treat', as it was the most expensive place we stayed at during the whole trip.
From the time we checked in it was a disaster! The hotel itself is ok, room was adequate and view lovely. The pool is too small for the size of the hotel and there are not enough loungers for the number of people, hence having to get up really early if you want a chance of a lounger either by the pool or on the beach.
Where this hotel really falls down is the service. I have stayed in many 5 star hotels in Asia and I heve never experienced service like this. I don't think there is enough room to relay all of our complaints!
The last straw was on the last day when we went to change and shower before we left to travel to Bangkok late in the day and we were taken to a cock-roach infested cupboard to shower in! Needless to say we declined and changed in the toilets! We did write a letter to the GM while we were there and had a very inadequate response, and not even from the GM.
This hotel is reminiscent of a very expensive package holiday hotel in Spain!!!!
Loved the food
I had stayed there many years ago when it was the Royal Garden Resort. It has improved vastly. The quality of the food was excellent.
We did eat out but found that it did not compare with the quality of the Thai food served in the restaurant. Staff were very helpful and overall
we were very impressed with everything. Typical of the standard one
would expect from the Marriott chain of hotels.
Relaxing and enjoyable stay
We stayed at the Marriott for 10 nights in early September 2004.When we first arrived we were impressed with the reception and lobby areas.but on being shown to our room we were initially disappointed as it was not very large, but that was probably because we had just spent 4 nights in a huge river view room at Bangkok Marriott. However the room was clean and well equipped and bright and airy overlooking well kept gardens. We stayed in deluxe garden terrace.
Pool and beach area very clean and comfortable sun loungers.In our 10 day stay we only saw 3 children so other reviewer must have been unlucky( perhaps school holidays?) The staff were very friendly and efficient. Breakfast was good as was food in Sala and Beach bar, we did not eat in hotel in the evening as there was such an excellent choice of inexpensive restauarants in Hua Hin. It was only 50 baht for 4 persons in a tuk tuk into centre of town.
Mandara Spa was excellent although expensive compared to the town but for ambience you could not beat it.
All in all a very relaxing and inexpensive holiday (room was only £28 per night) and would definately recommend the hotel.
A Pleasant & relaxing stay
My wife & I stayed at the Hua Hin Marriott July 2004, to give you a good idea of the overall feeling we got for the place, is it has a reasonably QUIET & relaxed feel to it, even though it was still quite busy, with a good percentage of Families/children as guests. The room (similar in layout to most Marriott & Holiday Inn types of hotel) was excellent in terms of décor/service, with daily cleaning and your bed turned down on an evening, and flowers placed decoratively on them, all of which was very romantic and appreciated by the wife.
The hotel has a deep but not overly large pool with a children's section. Sun beds are arranged around the pool & at the beachfront, but get there early (7 - 8am) if you want one.
The hotel seems to be linked in some way to the Anatara as they advertise each other's facilities, and I assume the services will probably be of similar high standard without being obtrusive. I must say that a huge plus point for this hotel has to be its Staff & service. The location of the hotel is only 10 minutes from the town center by foot, using the main road or beach.
The food is excellent with a choice of four themed restaurants. These can be considerably more expensive and a little less substantial than in town (especially Sea Food) but comparable to the Hilton and other Resort Hotels in the area. The hotel does have some special offers for guests, which can make the restaurants a very good option considering the surroundings and service.
Other hotels nearby are the Sofitel (on the edge of town) which seems more formal & the Hilton (in the center) being the liveliest of all (this is only my impression of these two hotels based on quick visits during my stay).
The hotel did have two afternoon happy hours, and the late bar closes at 12:00 - 12:30am, leaving the mini-bar as your only option if home early.
This hotel needs some Renovation Work!
The grounds were very nice and hotel was directly on the beach. Furthest hotel from town. The room looked like it was original or better yet, a 1 star Honolulu hotel. A very old property indeed. Cheap furnishings and very, very dark and dreary. The floor was so scratced and dirty it was rather pathetic. A LOT of kids at the pool and of course without adult supervision. After 2 days we had to check out and move to the Sofitel, so glad we did.
TripAdvisor Reviews Marriott Hua Hin Resort & Spa
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