Le Meridien Cancun Resort & Spa
How has this resort rated in the past?
Historical Traveler Reviews Le Meridien Cancun Resort & Spa
We wanted a small luxury hotel on this trip to Cancun.We were looking for a hotel that may have few if any screaming children.Also wanted great service, nice rooms[clean],warm people and great food. Our expectations were exceeded,never more relaxed.I won't bore you with where we've stayed and what we are accustom too.We do travel to Europe,New york,LA,Hawaii,etc..Always stay at nice accom.,if you want luxury and relax this is your place.If you want to be bothered by screaming kids or over bearing snobs may not be your place to stay.
Wanted to Love It, Just Kinda Liked It
This trip and this hotel had all the right things, no rain for 5 days and a very clean, very nicely finished hotel. The staff was pleasant and helpful(especially the cleaning staff) but I just can't give this a "gotta go there again" review. In comparison to other Omni, Hilton, 4 Four Seasons properties I have taken my family to this was a step down,actually this was a step down from most Embassy Suites I've stayed at. I upgraded from a deluxe room to 2 room suite due to the view and proximity to the on going construction. Just a tip, ask for a higher odd numbered room. i.e.- room 806(ours) was right over the entrance facing NW, 825 would be right over the pool looking out at the ocean. The restaurant is now Alioli. quite frankly it's a joke. The haute mediterrainian menu is overpriced and was unacceptable, we left without finishing the meal. Another couple sitting next to us at the pool was dicussing the same thing the day after. The breakfast buffeet is pricey but good, room service is fantastic and a good value. We took 4 meals in the room and we're thrilled by each.
Lighting in the rooms is mostly done by lamps, 2 of ours had rusted assemblys and hung off the tops of the lamps. Staff always was responsive to requests but didn't always act on the requests. The spa was very nice, our daughter had 2 massages and enjoyed both. The pool area is very well done but service around the pool and even directly from the bar is adequate at best. I guess what it comes down to is if this had been a $200 a night room in a 3 star hotel I would have been satisfied with the situation. The place is about 75% of the way to being excellent but in this type of hotel that just not enough.
Stayed at the Le Meridien over the Christmas Holiday. First class hotel, marble everywhere. The hotel was overbooked when I checked in so I ended up staying at another hotel the first night. Received two free massages, free dinner and $100 voucher for the inconvenience.
Was given a room facing the construction. Too noisy so switched to the opposite side. Very limited ocean view. Great view of the tennis court.
Clientele upscale. Food was excellent at the hotel and the restaurants in the Hotel zone. Easy to get around. Nice shops. Olympus tours was helpful.
Will definitely recommend and will visit again.
Le meridien Cancun...a winner!
My parents, husband and I spent a week in April of 2002 at Le Meridien Cancun. We loved it so much, that no more than 3 days passed after we returned home that we booked another week for November. We just returned and had a marvelous time! Upon checking in, we were greeted w/ a glass of fresh guava juice, and a cool washcloth to freshen up with. Erik, the same young man who carried our bags to our room remembered us from April, and was extremely gracious. The manager Gilberto was very accomodating and had wonderful rooms waiting for us. We've stayed in both a suite, and a superior, and were thrilled with both. (by the way, we are regular Four Seasons customers, so our standards are quite high). We had views of the gorgeous ocean, a clean shiny bedroom (marble floors), and the all marble bathroom had a separate tub and shower which is always wonderful. We spent most days at the pool overlooking the sea, the sevice by the pool was excellent (all the same waiters from April, cheerful and accomodating ), my husband and I had side by side massages at sunset on the beach!!! Life doesn't get any better! We even asked for Gustavo, who has a wonderful suburban, the guy is reasonable, and nice as can be....to drive us everywhere (including Xcaret and Playa del Carmen)...for a flat rate he stays all day and waits for you at your convenience. He is parked at the base of Le Meridien, and we have also recommended friends to him (Just ask for him in the driveway). This hotel feels like home! The price is right! Waking up and having this glorious breakfast was always a treat! The only reason I haven't booked another trip to this heavenly place is because I caught a cold the day I got back home...a week ago. But now that I am feeling much better......!!!!!!!!! Hmmmm
Extremely warm and welcoming staff!
My daughter and I just returned from a 4 night stay at Le Meridien. We had driven all the way from Merida (406 miles!) after surviving the hurricane, we were wet, tired and miserable. Le Meridien's reception desk staff was incredibly understanding, we had arrived one day early, they made room for us, and sent up the evening chocolate right away. Service is superb, turn down service daily, concierge knows all, travel agent right in hotel, gorgeous pools, Caribbean Sea is as warm and beautiful as promised. This hotel made our special vacation (daughter's 21st.b-day) complete, as the hurricane had wreaked havoc with some plans, the hotel's spa relaxed us totally!
Would go back in a heartbeat!
Le Meridien Cancun
This is a top notch hotel. I stayed there because American had cut a deal with them on a weekend netsaver. This is what you would expect from the 5 star french chain. Everything is expensive on the property. The beach and pool are average. My wife loved the spa treatment that I purchased for her and it did not set me back that much. Only negative is that it is located off the main drag, so you have a bit of a walk to reach the bus, which we did often to find reasonably priced food and drink. That negative could be a positive for some, because it is quiet. Beautiful hotel.
The hotel made the vacation!
My husband and I just got back from Cancun and our stay at the Le Meridian last week. The hotel made our vacation! We weren't interested in all the water sports and other activities because the hotel itself was so beautiful - we didn't want to leave. The service was excellent and the rooms were beautiful. I took a step class - phenamenol! The pools are gorgeous - the nicest part of the hotel. However, you should know that it ended up being a more expensive experience than we thought it would be. Everything extra costs: the view, the breakfasts (it was not included in our rate), a refrigerator...(but maybe that's just us!) THe hotel is out to please which is nice. The beach is beautiful. the guests consisted of a lot of couples honeymooning. A pianist played soft music in the lobby in the evening. Stay at the Le Meridian! It's worth it...
The perfect place to stay
I recently stayed at Le Meridien Cancun Resort & Spa. I have stayed at four- and five-star hotels, none of which could compare to the hospitality that Le Meridien provided. The staff seemed happy to be there. Everyone was extremely attentive. The hotel is immaculate. Their attention to detail really comes through. Everything about our stay was perfect. I am a very particular person and I do not say this lightly. Le Meridien Cancun deserves the five-star mark.
Cancun, what happened?
My family just returned from a 7 day vacation to Cancun. We stayed at the Le Meridien. The hotel is very beautiful. We stayed in a deluxe king room. The first room we were given, had a not so great view. They are doing construction next door. It was very loud and annoying. Every time we went out on the balchony we were yelled at, by the workers. So, we asked to be moved. They moved us up toward the beach. It took all day to move us, we waited until 4pm to get into our new room. we still were on the same side of the construction. I can't really blame them. They tried, I guess. So, if you plan to stay here ask for a high room number. The rooms with a lagoon view end in 15 and lower. The room numbers ending in 17 and above have a much better view of the beach. The rooms ending in a odd number face the pool area of the hotel.
The only thing we really didn't like about the hotel was the pool and beach area. It is very nice the pools are wonderful!! But, the service is awful. The bar and resturant close at 6pm. I had to get our drinks while we were out by the pool and beach. They will not let you swim in the ocean after 6, which is when the life gaurd is done for the day. Yes, they will make you get out!! But, the pool is open 24 hrs.
Now, about Cancun itself....
I have been to Cancun 5 times. They last time I was there was in 1996. Alot has changed! I would not advise taking children to Cancun. The lines are long and the waits are tremdious!!When we arrived at the airport we waited over 3 hours in a very, very hot room of 1000 people to get through customs. The taxi driver said that it was a SLOW day!! People were getting sick and passing out. I understand the need to be checked. But, please... 6 custom officers for 1000 or more people???? If you are looking for the Mexican experience...... it is GONE! We have always went for the service and the beautiful surounding. Cancun has turned into tourist money pit! We visited a few of the larger bars, Daddy'o, Hard Rock, Daddy Rock. Daddy o's takes your money...but, it is so packed you can't even walk!!!!! If the place ever caught on fire, everyone would be burnt up. It was so awful, I don't even know how to explain it! Hard Rock is not as busy. But, good luck getting waited on. We were there 2 hours and got 2 drinks (I had to chase someone down to get).The best place we found to party was Yuppies. It is a very small bar right next to Daddy o's. It is outside. the drinks are resonable and service is great!
So, in closing what I have to say is.. If you like crowds and overpaying for everything..Cancun is the place for you. It is such a shame, the beaches are so beautiful. I would love to go back again. But, I don't think I will return.
Fantastic hotel experience
Just returned from a 5 night stay at the LM in Cancun. True 5 star accomodations but at half the price of the competing Ritz (a perennial fave of mine) and JW Marriott.
Here's a breakdown of my ratings:
Rooms: 4 stars (keep in mind all flooring is marble which may be problematic travelling with kids)
Pools: 4.75 (would rate a 5 if lounge chairs were padded like JW Marriott; still fantastic outdoor music system playing lite jazz)
Staff: 4.75 (Rooms always cleaned before 11am)
Beach area: 5
TripAdvisor Reviews Le Meridien Cancun Resort & Spa
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