Rawi Warin Resort & Spa
How has this resort rated in the past?
Historical Traveler Reviews Rawi Warin Resort & Spa Ko Lanta
Amazing resort HOWEVER not 5star service
My family and I (2adults and 1 child) stayed at Rawi Warin over the newyear period for one week, when we arrived it looked truly amazing and we were totally blown away by the seaview pool villa, if you can afford it go for it as it is really worth it. Everything was spotless.
The only thing that lets this resort down is the service, we spoke to the manager and he explained that it is hard to find staff that speak fluent english and was trying to sort it out, however the staff are so sweet and do try to help you as much as they can, they are all very happy. Please dont let this put you off, just be patient, for instance you have to ask for your coffee to be topped up at breakfast, restock your minibar, so nothing major.
I would say that because of this it makes the resort quite expensive as I am sure if you are like me you dont mind paying for good service. I would go back if they sorted the service out as it was just so beautiful.
Beautiful resort, but not 5* service
I got a fabulous deal and decided to "splurge" by Thai standards, and stay at the Rawi Warin. Let me start and say that I have truly never written a review, although we have traveled throughout Asia and North America quite thouroughly. I like things clean and prefer a nice beach, other than that I'm a "it'll be fine" sort of a traveler. Rawi Warin was probably one of the most beautiful resorts our family has ever stayed in. The grounds were gorgeous, the food ( especially the pasta) was outstanding, and the infinity pool with the view over the ocean was awesome.
However, for a 5* resort that's now been open for a year, it's almost as though they haven't polished their rough edges. We check in late (after a 3 1/2 hour road transfer from Krabi), had dinner, and settled into our room. We peeled back the white duvet and ther was a huge (6-8 inches)splot of blood on the white coverlet. It took some time on the phone for them to figure out that we needed a new blanket, but it was delivered within 30 minutes. The beds were, as usual in Thailand, hard as a board. So we went to the front desk the next day to personally request some soft pillows and a room service menu. She wrote down our requests, but by evening nothing had arrived in our room. So I called and again tried to convey our requests over the phone "3 soft pillows and a room service menu". Nothing again.
Also, missing from our room was any type of resort information explaining tennis, bikes, windsurfers, kayaks......... and most importantly to those staying in a delux room (they're up a steep mountain side) the availability of golf cart rides with the touch of a button. We had to figure out all this on our own.
We did strongly complain to management and they upgraded us to a pond villa. Thanks for the nice gesture, but now our shower had no hot water! We just stuck it out and didn't mention it.
Another thing that we really enjoy, is a nice beach. I knew when I saw the website and photos of the "sea pool" that floats out into the ocean, that I should be weary of the beach. True, the sand is ok for sand castles, but the beach is filled with boulders and not much for swimming. At low tide you notice it is filled with boulders the size of cars! For 100 baht they will drive you in a hotel car down 5 minutes to an adequate beach, but our family loves the convenience of a beach resort.
Now, by US standards this is a nice resort for the $$. But Thailand is not comparable by US $$. Our family travels to Thailand 4-5 times per year from Singapore and we won't choose to stay at this resort in the future. There are places that are cheaper that better accomodate our needs. Koh Lanta, however was nice and we hope to check around and find a different resort for next time.
Verschwenden Sie hier nicht Ihre Zeit
Grauenhaft überteuerte Zimmer und Essen. Winzige Villen. Nur ein einziges Restaurant war geöffnet, das Essen ging so eben noch in Ordnung aber es war sauteuer, vor allem für Thailand. Das Personal war sehr zuvorkommend aber nicht ausreichend ausgebildet. Die Anlagen waren noch nicht fertig gestellt. Für Kinder gab es gar nichts zu unternehmen. Der Strand war schäbig und steinig. Unser Pool ist 10mal besser als der Pool hier. Das Spa ist noch nicht fertig. Dazu kam noch die langweiligste Fahrt vom Flughafen Krabi (eine Strecke - 2 Stunden). Ein völlig nutzlos verschwendeter Urlaub.
Ein tolles Hotel, sehr geschätzt
Im Gegensatz zu Phuket ist Ko Lanta ein Ort, um die Ruhe Thailands zu geniessen. Ich habe hier gegen Ende April zwei Tage im Rawi Warin verbracht und war sehr beeindruckt. Das Spa war großartig - die Massage und der Service waren gut, im Vergleich zu anderen 5-Sterne Hotels in Thailand war es gar nicht teuer. Das Essen im Restaurant war sehr lecker und die Atmospäre in der Bar war schön. Das kleine Kino und das Musikzimmer waren tolle Unterhaltungsmöglichkeiten.
Ich fand, dass es rundherum ein ausgezeichnetes Hotel für diejenigen ist, die Privatsphäre und Entspannung zu schätzen wissen, egal, ob man hier mit dem Partner oder auch alleine hinkommt!
A gracious hotel to appreciate
Ko Lanta unlike Phuket is the best place to enjoy quietness in Thailand. I spent two nights in late April in Rawi Warin and was impressed with it. Spa was great - good massage and service, not expensive compared to other 5 star hotels in Thailand. Food in the restaurant was very delicious and the atmosphere of the bar was nice. The mini movie theather and music room was one of the features to find fun with. In general, I find it's an excellent hotel for those who enjoy private time, relaxation, no matter you come with your partner or even alone!
Grand Ambition. Failed Delivery
Avoid this hotel. It may be beautifully landscaped with luxurious Thai architecture and a fabulous infinity pool but Rawi Warin fails to deliver on so many key levels for a resort that purports to be at the top end of the market.
Air Conditioning: Unless in the comfort of your room or swimming in the inviting pools, then the hotel is unbearably humid. Breakfast was a sweaty ordeal, indeed all the restaurants were without proper air conditioning. The 'Wave' bar is a similar swelter delta.
ZZZZZZ. Welcome to Mozzie Warin: All the guests we spoke to had been plagued by many mosquito bites, including two Thai couples not normally prone to the dreaded mozzie.
Housekeeping open all the doors and windows during the only daily turn down and consequently invite in the many hungry insects. Pools of stagnant water around the hotel and infrequent activation of the waterfalls can not have helped matters.
Unimaginative and dismal interior decor: We stayed in Seaview Villa 303. It was a magnificent spyhole from which to view the very few proceedings of the even fewer guests staying at this hotel. Despite the seemingly enormous external space, the villa was basically a bog standard room with a roof that cascaded volumes of wooden particles onto the bed and floor throughout the day. Maybe the deciduous roof was one of the causes of the bug problem. The overall ambience of this hotel was depressing rather than urban minimalist sophistication.. Even worse was the decor inside all the restaurant areas and bar. English motorway service stations have a better sense of interior design.
Plastic, unimaginative, gloomy and in desperate need of air con.
Room Service: For our last night we returned to the hotel at 10.45pm to a complete ghost town. The resort was dead, dead, dead ( my second choice of headline for this review)
It was as if the Songran festival was only celebrated on 13 April. Furthermore in attempting to sort out a final Tom Yum martini, we were told in no uncertain terms that the hotel was shut for the night. Bangkok not!
Concierge: Unable to deal with the simplest of requests such as posting a letter. The timing of the taxi for our return flight was changed at the last moment, despite meticulous planning the day before. Requests for ice were sometimes met with complete incomprehension despite the hotel manager promising a continuous supply on our arrival.
Generally, dealing with this hotel was hard work.
Food: The food is of a superb standard at this hotel. We had a memorable al fresco Songran bar b que on the second night of our stay. However, for the last 3 nights we went to the Orchid restaurant next door for as much food and drink as we wanted for a third of the price. Many of the the guests appreciated this advice and acted upon it. Fresh crab highly recommended!
Information booklet: What information booklet? Room service menu, television operation or instructions as to how to use the safe were all non existant. So little is ready at this hotel, yet one feels that no matter how much time this puffed up paradise is allowed, it is unlikely to ever deliver.
In conclusion, our 5 night stay was not without some highlights. We had a magnificent cake and flowers to celebrate a special birthday. This review may seem harsh for an hotel with such high aspirations but having stayed 6 nights at Marriotts Phuket, Thailand has infinitely better luxury resorts on offer and for the same price.
Don't waste your time
Terribly overpriced rooms & food. Tiny villas. Only one restaurant was open serving OK food at exorbitant prices considering its Thailand. Staff gracious but not trained. Facilities completely not ready. Absolutely nothing for kids to do. Scraggy beach with rocks. Our condominium pool is ten times better than theirs. Spa unfinished. Topped off by most boring 2-hr drive from Krabi Airport one-way. A complete waste of our holiday.
Dont go until its fully open
we were also here over xmas and would not waste your money again until the hotel is properly open - this is a soft opening and they really mean it......very painful vacation.....
Enjoyed visit although had a few problems as brand new hotel
My hubby and I stayed at Rawi Warin over xmas for 5 nights. We were the 8th guests staying in the hotel since openeing.
As we arrived to the hotel - this looked like the best on the strip - very impressive. We did not see Pimalai which is also suppossed to be nice.
Transfer to hotel from Krabi airport was about 2ish hours ( ferry and road transfer). Once the hotels jetty is built I believe they are going to have a quicker transfer service by boat.
Reception area is built very nicely and looks very authentic and Thai. Not really a proper reception area yet - just a couple of desks. Welcomed with a welcome drink. Staff very curtueous. Though they all don't spk very good english.
Our room was a sea view deluxe - was fairly big, very modern, bathroon was lovely - bath tub and shower. Small balcony too.
Beach - was ok - the hotel haven't really tidied up, they need to, there were a few rocks - apparently they will be doing that soon. Sand is soft and water was nice.Very quiet beach - which was nice. You can walk to anywhere as there are a lot of cliffs.
Restaraunts in hotel - there was really only one in use. The others weren't up and tunning. Food was amazing, the chef was brilliant and came out and asked us what we want to eat and he sorted it out. Though food in hotel is expensive it was worth it.
As there was the only restaraunt to eat at in the hotel - we ventured out. We went to a few a bars and restaraunts - Red Snapper, Opium Bar.
Tours - hotel has there own boat - we were the first guests to go on this boat on an island visit - we went twice. Koh Rok Island on Xmas Day. Phi Phi Island a few days later. It was a fantastic experience, enjoyable visit and staff were helpful on the boat. Snorkelling gear was provided.
From the boat - the hotel looked amazing - there are rooms in the cliffs. Once the hotel is finished it is going to look amazing.
Main Hotel pool - was absolutely lovely. Though when we went they were not cleaning it properley. The jacuzzi was great too.
Lap pool is tiny.
Cliff top pool - was not ready when we got there.
Massages in the hotel - very very expensive - we did not bother. Almost 30 quid per treatment. We found 2 ladies who were doing massages on the beach at the hotel next door and they charged 300 bhaat for 1.5 hours - which was a bargain really.
Other facilities available at hotel - Hotel gym, creche facilities, music room and a movie theatre( that wasn't finished).
Free DVD rental.
We did a cooking class which is on the beach, its was called Time For Lime which was a fun and fantastic experience. You basically learn about the ingredients , cook and you eat there.
There isn't that much else to do in Koh Lanta. Its a very chilled out place and that is what we were looking for.
From the boat - the hotel looked amazing - there are rooms in the cliffs.
The hotel building work was still on going when we got there. We gave the hotel our feedback about the hotel and hope they take it on board.They do need to improve some areas. The general manager was very
Once the hotel is finished it is going to look like an amazing luxurious hotel. I definitely recommend it. You'll have a good time.
I booked directly with the hotel and got a good rate
TripAdvisor Reviews Rawi Warin Resort & Spa Ko Lanta
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