Aparthotel Horizonte Bay
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Historical Traveler Reviews Aparthotel Horizonte Bay Fustes
Not as bad as everyone says!
Okay first things first, when I initially booked my holiday on teletext the first thing I did was look on this website and read some reviews. And to say I was nervous about my planned holiday would have been somewhat of an understatement. There are a lot of bad reviews for this hotel, but my advice to anyone is to keep an open mind before you go and don't have any preconceived notions and you will probably have a better time.
It won't ever win 'Best Hotel' awards and there are several negative points I could mention, but overall my holiday was enjoyable. The hotel is basic, but then you get what you pay for - I didn't expect to have the holiday of my life for £300 all-inclusive, but saying that I do believe I did get value for money. The weather was amazing (only one morning of cloud, the rest of the time it was scorching) and the pool area was delightful. Where the hotel lets itself down is there is no nightlife (well not unless you class the rotation of 4 or 5 cds as nightlife.) But if you don't mind walking along the coast for 30mins then you will find the main party area bustling with bars, restaurants and people. Ok its not ideal when you go all-inclusive to leave the site every night but we found it to make a refreshing change a couple of times.
Also the food is by no means gormet cuisine, again it is basic with limited choice. But there is still a choice and I had a varied plate each day, so there is no worry of starving here even for the less adventurous eater there is always chips and bread rolls if the worst comes to the worst! The staff were friendly and welcoming but they did seem to work on a skeletal staff basis ... sometimes the receptionist would also be the barwoman??? But you were always served with a smile.
Overall I had an enjoyable holiday, but what you need to keep in mind is that holidays are what you make of them, this hotel does have flaws but if you are willing to overlook a few things and make the most of what there is you will enjoy your time here.
Do not risk it
where do i start, i went here with my mum and my little boy and we had 2 weeks of hell.
1) our first room - my son was having a bath and the bottom of the bath started coming away went to reception and was told that "dont worry it is just paint!"
2)our second room - the electric kept cutting out so the maintenance man came round and said it is water that has gathered in the lightshade he will empty and will be ok - i dont think so.
3)our third room - ant infested and so we got given some cockroach spray thid did nothing but i couldnt go through moving again so we stayed put
4)i took my little boy to the play area and found that this was extremely dangerous ladder on the slide broken paint peeling off leaving splinters in your skin.
5)food - ha ha - this was always served tepid never hot the hot plates were pointless the bread was left out overnight uncovered and served to us the next night just breading selmonella
6) we were all inclusive but you couldnt get tea/coffee during coffee time as the machine was in the inside bar and they were working in the outside bar - not enough staff
7)no entertainment in the day or evening
8)the gym was a death trap
9)the receptionist who was nicknamed "the rottwelier" by all the guests staying at the hotel was the most unhelpful person i have ever come across
but i suppose after all that the choice is yours but i definately will not be going there again
Go at your own risk!
We returned last week having spent a week there to include New Year. After receiving a very frosty welcome at Reception, where we were kept waiting and even ignored for some time, we found our room was up some unsafe steps to a very basic room with no air conditioning or fan, we couldnt imagine the conditions there July/August when the ambient temperature is much higher!.
Food was mediocre and left to stew, and because the place was very short staffed, we had to clear our own dishes and stack them at the kitchen hatch!
The swimming pool was freezing and, because there is no heating system, is cold all year round!
The only 'entertainment' twice that week was a 'magician' who provided much merriment when his assistant kept dropping the props!
The worst aspect was the fact that that there had been 4 break-ins in the few days previous to our arrival, including on Christmas Eve, and at least 2 whilst we were there. Because of this we decided not to go into town for New Years Eve as we, and several other guests, had planned, preferring to stay in the complex and check our rooms periodically throughout the evening.
Located a good 20 minutes outside the town, we enjoyed the coastal walk and seeing the chipmunks which came up to you to be fed. The rest of the staff at the complex worked very hard, and the weather was very good for the time of year but we would definetly not recommend this hotel to anyone!!
Not as bad as we originally thought
After initially being very worried about the location of La Piramide we soon learnt our way around the problems- taxis! At only 3-4 euros per trip into Costa Caleta the problem was soon overcome and we got on with enjoying the rest of our holiday.
The apartment was clean and tidy with change of bed linens and towels every other day. We could easily spend the day around the spacious pool area and then go into town at night where there were plenty of lovely restaurants. The building works surrounding the area were a bit of an eyesore but caused us no problems as there was little noise. The staffing problems other holiday makers have mentioned were evident but it never caused us inconvenience. We would however have been very disappointed if we'd been all-inclusive, as most other people were, since you're then stuck in the resort all day waiting around for your meals.
Overall, we got exactly what we paid for- a cheap, basic base for our holiday. Fair enough the location could have been better, the pool could have been cleaner and warmer and there could have been more staff but as a young couple on a cheap winter break we had everything we needed.
Do not stay here!
Do not stay here if you want: Bad service (or none at all because there are no staff) Sub standard food (that's if you don't like a plate of chips, rice and pasta every night with no veg and suspiciously cooked fish / sometimes meat) , being in the middle of a building site and cats roaming around the complex, drinking out of the pool, and scratching their bits in the dinning area, begging for food and lounging around the bar sprawled on the sofas.
We have just returned from holiday on a supposedly 3* all inclusive deal to Fuerteventura that barely passes as a 2* star in my opinion. We were treated as second class holiday makers as it was out of season.
There were hardly any staff approx 1 person to cover the reception and bar and 1 chef and a manager that openly discussed the staff and was overwhelmed by complaints.
The rooms were disgusting and looked like they had never been cleaned and our towels were changed every 3 days if we were lucky!
The tour operator we contacted from teletext said it was 100 metres from the beach - 100 metres from the cliff edge, yes with sheer rock faces and no beach - but then again there was the lovely 30 / 40 minute walk to the nearest man made beach in Calleta (which was worth the walk). They do put on a free bus but out of 3 days we used this it didn't turn up one evening so we got a taxi back although we complained to the manager they never gave us a refund for the taxi like one lucky reviewer!
All facilites were chargeable and barely mlooked safe and there was no entertainment on an evening even though they did have a bingo machine behind the bar and digital TV that had film channels that you could change to English.
The meal and bar times were very restricted and it was worse than being in britain when the all inclusive drinks stopped at 10pm so everyone crowded the bar at 5 minutes to and ordered about 3 rounds to last them till 11 /12.
I would not reccommend this to anyone not even those that liked to be left alone in a fairly quiet (aprt from the building sites Monday - Friday) place. Save your money and go to Calleta De Fueste or better yet go to the resorts in Majorca as their 3 * is more like 5* compared to this.
In The Words Of Celine Dion 'Baby Think Twice!'
Well Well, just got back from a two week stay in Costa Antigua and I'm glad to say that it didn't Costa Too Mucha because that was one of the few things going for it!
Lets start with my apartment:
1. Cupboard Doors Didnt Shut
2. No Toaster/Kettle Anything Really Except 2 Rings on Hob
3. No Aircon
4. Not Enough Cuttlery for 2 people
5. Dirty pots and pans
6. Beds gave us a rash
7. We got ELECTRICUTED both by the outside light switch
8. Pedal Bin Broken
9.Toilet Roll Holder Broken
10. Cupboard over cooker broken
11. Poorly staffed
12. In the middle of the wilderness (although if you read these reviews you should expect this as we did!)
13. 1 CD playing constantly for 7 whole days
11. Bar won't serve glasses with alcopops (as a lady I don't like to drink out of the bottle)
14. No entertainment except for a crappy juggler once in 2 weeks, my boyfreind had more skill and he can barely juggle!
1. Not too expensive
2. Saw no crime
3. Relaxed atmosphere
4. Staff friendly
5. Main town had some gorgeous restaurants
6. We adopted a gorgeous ginger and white kitten called Steven (if you go please look out for him)
All in all an average trip, the weather wasn't great and we had about 8 days of sun 4days of cloud and 2 average days, the beach was nice although 9euros for a deckchair for 2 hours is ridiculous, just sit on the sand! It is great to hire a car and Hertz are probably the best, the sand dunes in Carrelajio (excuse the spelling) were the whole highlight of my trip they are amazing, and this town is much better to stay in in my opinion! Do either the North or the South avoid the middle, and stay well clear of dirty and stinky Puerta Del Rosario!
Many Thanks For Reading
The place is terrible the food is prepared and put on show 2 hours before the resurant is open and then the flies well they just coved the food all the time. no live entertainment despite been showed in the lobby that they would be that night bedding and towels not changed like they say it would it be . 3 robberys look place while we was there in two weeks.the only thing that was nice was the weather .i will never go back again
Not to bad
Like anything in life, you pay for what you get. I am a single dad and along with my son on a tight buget, it was fine. He is five and all he wants is the beach. Because it is cheap there will be staff shortages but we got along O.K It attracts the under 25s on there first holiday but they are unhappy that it really is in the middle of nowhere and on the amount of money they spent on Taxi would have worked out better for then to pay extra. Food is fine and local supermarket is there as a back up. Local beer is p..so again the supermarket and bars are cheap and friendly.
Because it is quiet it really is what I call a good book holiday. If skint again next year, I would go back but heres to winning the lottery.
Very Disappointed !!!
Just returned from a week in La Piramide - and I'm afraid I have to say I was glad to be home. While the apartment was reasonably clean, it was very basic to say the least. No air conditioning or fans at all - so when the doors were shut at night the place was stifling. The walkways etc. could do with a good wash though, as could the pool area. The place was full of young couples - so if you are over 25 then this is not the place for you. There hardly ever seemed to be any staff around at reception when needed. The food was not bad (but not that good either) - but the dining room was run more like a large works canteen - people coming in for dinner in the evening in bikinis etc. - which is definitely not something I like to see. The complex is the back of beyond, and only one bus per day in to town at 10.30, returning at 5.30. I'm afraid I would not ever be returning to this apartment complex.
Good value for money
La Piramide is in Costa Antigua (fna Nuevo Horizonte) near Caleta de Fuste. It is a nice, well run aparthotel complex, with good facilities. There is a medium-sized, very cold pool, with plenty of sunloungers, table tennis, pool tables and tennis courts (tho I never saw these used, probably because it was too hot). There is a comfortable bar area, as well as a restaurant and minimarket tho we did not use these.
The apartments themselves were well equiped with kitchenette with cutlery, plates, cups etc, bathroom with bath and shower and a TV in the living room. The apartments were a bit shabby but they were well cleaned every other day.
We paid less than £100 for this apartment for 7 night, which we thought was excellent value for money. The reason it is so cheap is because of the location. There is very little in Costa Antigua - some minimarkets, 2 Canarian/Spanish restaurants and a handful of Irish bars amongst several hotel and apartment complexes and a lot of (mostly inactive) building sites and waste land. This made parts of the town look quite bleak but on the upside it was very quiet and safe. The nearest resort is Caleta de Fuste about 5 minutes drive. La Piramide provides a free shuttle bus though it didn't turn up the afternoon we used it, so reception gave us a refund on a taxi fare. We also walked into Caleta one night, it's a nice 35 minute walk along a coastal path.
Costa Antigua is in the centre of the Island, quite near to the airport. We hired a car and drove all around the island so La Piramide suited us very well. This hotel would probably be OK if you were happy to lie by the pool everyday and aren't too interested in nightlife.
There is no beach in Costa Antigua and the beach at Caleta isn't very nice, especially compared to the beautiful beaches at Jandia and Costa Calma in the South of the island.
If you are looking for luxury, nightlife or good beaches (without having to drive), La Piramide is not the place for you. If you want basic, clean, cheap accomodation to use as a base to explore Fuerteventura, then it is good place to stay.
TripAdvisor Reviews Aparthotel Horizonte Bay Fustes
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