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Historical Traveler Reviews Kutsher's Monticello
Fantastic time in the Catskills!
This past 4th of July weekend was the first time I have gone to Kutsher's-it certainly won't be my last! From the room to the food to the activites and shows, it was fantastic.
ROOM: We had a fabulous ground floor room with a private patio, only a few steps to the pool. Everything was clean and great shape: 2 full size beds and a sitting area with a couch and chairs.
FOOD: Our food was superb and plentiful. Our waiter, Van, was just great: he encouraged us to order another meal if we were still hungry or if we had changed our mind after seeing how yummy some of the other dishes looked. Yes, I stuffed my face, but it was well worth the extra few pounds!
ACTIVITIES AND SHOWS: There's always something going on. Plenty of activities for all age groups and abilities. Even the things that were a little corny (eg. the Simon Sez contest) were still quite a lot of fun to watch. There was a variety of music and comedy shows to amuse all. The hotel also has a shuttle bus to the newly opened casino at the Monticello raceway, for all you gambling buffs.
I highly recommend it!
It's Like The Good Old Days!
We met at the Catskills in 1957, married and have been returning to the Catskills for many years. We have vacationed at Kutsher's on and off for the past 15 years and have alwys enjoyed the stay. Last August we attended the Institute of the Catskill's Convention at Kutsher's and thoroughly enjoyed the weekend's activities. It was a great cultural experience and look forward to attending again this year.
Yes, the hotel does needs additional upgrading and perhaps a more timely and efficient check-in procedure would be less stressful. However, I still believe that Kutsher's still provides the best overall food, entertainment and facilities in the mountains.
Perhaps the "good old days " are gone, however Kutsher's is trying hard to capture them!
It was a nice week-end but the rooms need repainted.
We had the Super Deluxe room which was OK but the bathrooms need to be redated. The paint on the walls were peeling.
What a dump
What can I say. this place is well past its prime. The rooms were discusting. It felt as if you were going to fall through the floor. No update since the 1960's. The food is really bad. I went for a convention. I hope it is somewhere else next time.
I just returned from new years eve stay with my family( 4 kids).We
stayed 3 nights. I knew we were spending a ton ( $2000 + taxes) but we
decided to go anyway because several other families we are friends with
were going. We also thought the childrens day camp and food would be
terrific. Such was not the case! I knew right at the check in that this
place was not well managed. There were only 2 employees at check in and
the line that I was on didn't move for 30 minutes because of a dispute.
( This on one of their busiest weeks.) Our single room in the Tower
section was decent, and had 2 full bathrooms. ( There are no 2 room
suites to give parents privacy. An extra room would have been $ 400
more a night.) The swimming pool was always too cool to be enjoyable.
The food wasn't delicious. The only good meal was the Friday night
Shabbot dinner. The other two days I felt like I was only eating for
survival. I stayed at the Raleigh a few years ago, and their food was
fabulous.( However, that place isn't perfect either in other areas.)
Our waiter had too many assigned tables to cater to our needs properly-
we were always looking for him and some meals we waited 30 minutes just
to place the order. I will try to find the right words regarding the
day camp. It is lousy. If any parents reading this are looking forward
to some peaceful, free time while their kids are well attended to ,
this is not the place to come! The children eat before the parents in
their own dining room( which was always freezing - no heat whatsoever-
we learned after the first meal to bring a coat. A complaint did
nothing). The counselors are supposed to assist the dining process by
serving the kids, etc. Some tables had 3 counselors sitting together
chatting, while other tables had no counselors, just kids calling out
for spaghetti, etc. I served more kids who were strangers to me than
the counselors. I couldn't stand seeing kids not being given proper
attention. Parent are allowed to help out their children, but it's not
a requirement. Many parents mistakenly decided to feel confident in the
counselors to feed them what they wanted and didn't come to the
children's room at all. Once I was late arriving and there were my 2
little boys with no drinks or food yet. It's also not difficult for
kids to walk out alone from the room without counselors.The directors
of the camp are very odd; I don't know how else to describe them. After
meals there are various activities for different ages. Several times I
personally had to stop smaller kids from leaving with bigger kids to go
to activities that they weren't supposed to because the camp staff
wasn't keeping a watchful eye. In 4 days my kids were never greeted. (I
was only bringing them for meals the last 2 days, after realizing I
couldn't comfortably leave them with this disorganization and lack of
attention.) On to the entertainment. It was good. Comedians(which I
needed after a full day here) and the Drifters. Babysitters were good.
($8.00/hr, 3 hr minimum.)However, except for new years eve, the shows
ended too early- 11pm. About the activities- almost everything costs
extra- yes, beyond the $2000! Tennis, raquetball costs $15 an hour,
pool tables cost $1.00, Tube sledding costs $5.00, Skiing costs $7.00
for lift tickets and $21 for ski rentals. I will say the Tube sledding
was tremendous fun( artificial snow) , and the skiing is great for
beginners as the 2 hills are small. Bingo was fun, especially since our
family won several times(which was good because my cash was dwindling!)
I wouldn't stay here again.
I left out some additional comments ( my review titled so-so ) that I
wanted to share. My two teenagers were supposed to be seated at
separate teen tables in the main dining room. We were asked about this
during the phone registration, therefore the hotel should have a record
of the amount of seats needed in the teen section. However, when we
arrived at the dining room and found the teen section, there were no
more seats. We were also with friends who had teens, also without
seats! Anyone that has teenagers knows they like to hang out together.
When we told the wait staff of this problem, their response was simply
that there were no more seats. They made no attempt to get the manager
and acted like we could have stood in the aisle for an hour and it
wouldn't effect them! Naturally I wandered around and finally found a
"manager" who told me to have the teens sit at one of the adult tables.
Poor management. To top it off, the menu for our entire stay of 3
nights was not teen friendly. Not once were there chicken fingers,
burgers , grilled chicken sandwiches, or even hot dogs. Try getting
your teenager to eat boiled beef flanken, canned fruit salad with
cottage cheese, or veal dishes. Even the tuna is lousy! After 2 days of
trying to get the kids to try new foods, they stumbled upon the
separately owned coffee shop. In case you are kosher, I need to let you
know that this is not kosher ( for some reason) It is not included with
the $ 2000 we paid for the 3 nights for our family of 6, but the food
sure was good. Excellent grilled chicken sandwiches and burgers,
according to my kids. It was ridiculous to pay extra money but it's
hard to see your kids hungry or not satisfied with what they ate. I
will say the Friday shabbot dinner was the only meal that was decent.
The resort could be a lot better with improved management. Also, the
indoor pool closes every day 6pm. That's too early. The teens like to
swim at night when they can't go outside. Between the food and the day
camp problems I mentioned in my other review, I wouldn't recommend
staying here unless the place improves and you get a personal
What a wonderful place. I arrived with my family to a newly renovated main lobby. The check in attendants were both curteous and attentive. I had heard the dining room service was legendary but you never know until you try. It was great. Day camp really took good care of the kids, allowing my wife to relax. Entertainment was ok. Would highly recommend to any family for reunions etc. So many things to do.
Kutshers, Why Don't You Change?
After returning from my third stay at Kutshers (5 days/4 nights) on a club sponsored bus trip, I am still puzzled. Why hasn't Kutshers improved its amenities and why did I return for the third year? Upon arrival we were ushered into the Sportsmen's Lounge, a holding area, where we had sweets and coffee or tea. The Sportsmen's Lounge must have undergone a flooding several years ago, because its overwhelming mildew odor has not subsided in three years or more.Yes, lobby carpets are new, and probably some of the lobby seating areas. Yet the lawn chairs available near the lake/biking/fishing area are still shabby. Many chairs need to be replaced. Their seats lack plastic webbing. I did spot perhaps four new chairs, but there is still a scramble among guests for decent, sturdy chairs.Also upon arrival, we were informed that most of the rooms our group had reserved a year ago were assigned to guests staying until Labor Day. We were promised rooms with walk-in showers, but only a few were available for those of our guests who were handicapped. Due to the shifting of pre-assigned rooms, luggage was not retrieved for a long period of time or else placed at the doors of the originally assigned rooms. This created inconvenience, not only with the luggage delay, but also the mix-up in phone calls which were relayed to the wrong rooms, etc.This year my husband and I shared a room that was in better shape than the previous two years. Last year the indented space on the wall behind the door knob was filled with newspapers and the room need to be thoroughly cleaned. Our current room only needed the air conditioner to be thawed out. (The coils had frozen.) Last year the shower head had sprung a leak causing water to jet over the shower door into the bathroom but this was repaired with duct tape. This year I noticed the sheer curtain in our bedroom was hemmed with industrial staples!The daily menus included many errors for which the wait staff apologized. Also, one evening many guests turned back chocolate eclairs after discovering that the chef had omitted sugar in their preparation. Flanken (a boiled meat was listed), but it was not the authentic item. (Why list it when it's not what it should be?)Kutshers has a lot to offer, but the lack of attention to guests' comfort (even if off-season) should be corrected. My husband and I have decided not to return next year.I would suggest the availability of coffee at all hours for guests, Kutshers post cards available at the front desk, handing out Kutshers T-shirts or caps to guests who participate in talent shows or entertain. It would be good advertisement and please those people brave enough to entertain before an audience.
Always have a warm regard and a good time
we are always looking foward to to vacation at kutshurs thers that homey atmosphere that makes us want to return time and time again. a great rest is this place with good service and great food. thanks again. The streich family
No decent babysitting
Although this was 7 years ago, we can't forget what a miserable time we had when we decided to visit Kutchers for a weekend. At the time, I had an 18 month old and a 4 year old with me. After every long walk from the babysitting room to the dining room ( about 5-10min walk thru the lobby) we would get paged to come and get our crying child (18 month old). By the time we'd reach the dining room again, the service was miserable, and the waiter kept giving us dirty looks and comments that the children belonged in babysitting. The babysitters were very young- in the early teens and unequipped to deal with crying children. We also had to spend 3 hours a day in the children's dining room feeding them, in addition to the grown up dining room. Then we'd spend the rest of the day taking everyone to the bathroom, and walking back and forth to the dining room for all the meals. The food was less than wonderful. Not even the deserts were good. The vegetables were overcooked.
Say farewell to the Catskills
My cousin and I were scheduled to stay for 2 nights and a day.We fled the morning after.We were greeted by an unidentified goon barking questions and orders who turned out to be in charge of the valet parkers.He wore no ID--not even a hotel shirt.Our top of the line " renovated" room had no amenities;one wash cloth for 2 people;radiator/air conditioner caked with filth and dust; a couch stained with blood, wine or some other similarly colored fluid.
The food was beyond horrible. We felt the chef must have acquired culinary skills at Devil's island.Dishes meant to be passed around the table had no serving spoons so everyone had to dip his own in. The salad bowl would have served 3 at most-not 6-8.
On the morning we escaped, a man from room 228 was at the desk reporting that he had leaned on his sink and it had collapsed!
We were assessed a $20.00 penalty for leaving early and $24.00 in tips for arrival at 5PM and one meal!
The days for this Borscht Belt mastadon are numbered.Only a genius with hotel D.N. A. could bring it back to life.
TripAdvisor Reviews Kutsher's Monticello
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