JW Marriott Cancun Resort and Spa
Travel Blogs from Cancun
By Thursday morning the hurricane had been downgraded to a tropical storm. It was completely overcast and had rained through the night, but nothing severe yet. The storm was still to the south... just at the northern parts of Belize.
My flight was never cancelled so I was able to make it home. Because Bess' flight had been cancelled the …
Tuesday we learned that the tropical depression was now Hurricane Rina and headed for the Yucatan Peninsula. So, we started considering our options, but continued to enjoy the great weather. It was a bit more overcast, but still a great day.
We started our day at the pool and the beach. We had lunch and drinks at the pool. By mid-afternoon …
Bess and I started the day with spa treatments shortly after breakfast. I had a pedicure while Bess had a brown sugar body scrub. Relaxation!
We spent the rest of the day alternating between our lounge chairs by the pool and standing in the Caribbean Sea... perfection!
We had dinner at Sasi Thai... excellent food!
Hurricane Rina became a category 3 hurricane by Wednesday but was still much further south. Rain started moving in, but it really was still a good day.
We got to the pool and beach before 10 AM to make the most of the day. By noon, seriously wicked clouds moved in and it stormed for about 30 minutes. We moved to the indoor pool for a while …
I flew to Cancun on Saturday. Weather was perfect for my arrival, but rumors of a tropical depression near Nicaragua had me a bit concerned for the rest of the week...
When I arrived at the hotel, I was escorted to Club 91, the elite concierge level we chose to upgrade to. Meal "presentations" were provided 5 times a day!
I got …
How has this resort rated in the past?
Historical Traveler Reviews JW Marriott Cancun Resort and Spa
My wife and I just returned from 5 wonderful days and nights at the JW Marriott. This hotel just opened 2 years ago and is a pleasure to the eyes. The grounds leading to the numerous pools and ocean were a lush green and meticulously groomed. The tiles of the pools were layered with both light and dark blue tiles creating a luxurious feel. The infinity pool that blended into the ocean was refreshing and soothing to gaze upon. The food at the JW and ajoining Casa Magna were excellent but what we were most pleased with was the attitude of the people of Cancun. They all were very friendly and helpful. I never got the feeling that they were just out to take advantage of Americans. A special recommendation for dinner might be a restaurant located in the main shopping center(if you can believe that) called Cenocolo. It has great Italian food and wonderful music from their piano bar.
We just returned from a 5 day stay in February at the JW Marriott in Cancun. We have never experienced such superb service and friendliness. Everyone at the hotel made it their job to see that our every need was taken care of. Our bellman, Effrin, was unbelievable. The service was better than our previous stays at the Ritz. Our room was comfortable and had a very nice bathroom. We loved the spa but were disappointed with the tennis courts. This was a girls weekend and we all agreed we would be returning with our husbands. This hotel did not have alot of things that would interest children but we visited the Casa Magna and that would be more suitable. We were there right before the big spring break season and it was a little crazy then so I would definitely NOT go to Cancun after February.
I am a travel agent, been to Cancun before and stayed at the Moon Palace. The JW is much better! The bell hops knew my name without me telling them. They sure make you feel pampered special and welcome. Turn down service every night with a chocolate on your bed. Of course, the beach on the hotel zone is awesome! The pool is HUGE! I didn't do the spa, it was 150.00 for a treatment, and I regret I didn't. The fresh tropical flowers in the hotel are beautiful. I just returned last night (March 2nd 2003). JW does not offer an all-enclusive program. The ONLY complaint I had, was their towels were rough. It's smarts on a sunburn! If you eat or drink out of your frig, they charge real good! Over 3.00 for a drink or candy bar. Corona beer in the Cancun airport is only 50 cents!Have a wonderful stay, no matter where you say! We ate at the Flamingo Hotel 7.00 for a buffet breakfast, Iguana Wanna for a wonderful mexican breakfast for 9.00. Planet Hollywood for under 15.00 (with a margarita), The Salsa restaraunt in the JW, best fajitas I ever had! That bill was about 17.00 with my drink. My favorite place was the resturant at the aquarium in the La Isla mall. You can sit and watch the sharks and its the perfect resturant to watch the sun set. There are tons of other resturants there to eat. We did a bar leaping tour. It was the Sr Frogs one. You can purchase via e-mail my friend at ..., or just go to Sr Frogs and do get it at the bar. It is 50.00 and it includes an open bar all night at all bars, transportation to all bars and no cover charges. I thought it was worth it and a great way to try out 5 bars. It starts out at "Come and Eat" then to my favorite "Carlos and Charlies" (I think it was everyones favorite). It has all different kinds of music. Lots of my favorites, the classic rock or Oldies. Then off to Sr Frogs. What a wild place. They have a water slide that dumps you into the lagoon. Nice cool down! Then off to Dady Rock and Dady O. It ends at 5:30am!! Across the street from Dady O is Coco Bongo. I heard different things about it, some liked it and most said not to waste your money. It is theater seating with no dance floor. It is a show with acrobatics, and other shows with the movie theme. I didn't go, but if you pay 30.00 you get open bar and admission and get in asap. If you pay 15.00 just for admission you get to wait in a horrible line. Now I am back to work in the REAL world! If you book your bar tour through Saul, with Royal Tours, tell him Dawn Ramsey from Indiana sent you. He will send a rep to your hotel and explain everything. He made it easy. Oh, and if you have never Parasailed, DO IT!!!! ... add CANCUN to subject line so I don't delete you out!
Had a fantastic stay at the hotel. Lovely facilities - everything is new, sparkling clean, great service. Food at the hotel pretty is good but pricey. If you can get a hotel package with breakfast, I highly recommend it - the variety of foods is incredible. Recommend buying lunch or dinner at the deli and eating in your room as it is cheaper than the restaurants. Two negatives however were:1) The beach was often marked as "red" or danger due to rough waves. If you want to enjoy the Caribbean waters, then you probably want to avoid the hotel beach.2) I noticed some inaccurate charges on my hotel bill -- amounted to over $100. After discussing it with the hotel manager, they quickly removed them. Recommend that you watch your hotel charges daily to ensure accuracy.I had a junior suite that overlooked the ocean - breathtaking view of the Caribbean. You won't regret staying at the JW Marriot.
The resort itself is lovely but the room left much to be desired. We were paying over $650/night for a junior suite and were shown a room with a view of the "wall" of the Casa Magna Marriott next door! We asked to switch rooms but the front desk was not accommodating at all. They insisted that there were no other rooms available, even after speaking with the front desk manager! Occupancy was only at 40 percent! Finally, after mentioning that my sister was a travel editor, they amazingly found another room. The maid arrived daily at 4:00 p.m(quite late since we were out of the room by 8:00 a.m) followed by turn down service at 5:00 p.m.( even though we kept requesting turn down at 7:00 p.m.)!!! I must admit, the concierge staff was exceptional. Perhaps, if I ever return to Cancun, I'll try the Ritz Carlton. We're off to the Ritz in Montego Bay in two weeks, I'll report on that when we return.
We stayed at the JW Marriott in October of 2002. It is by far the nicest hotel we've stayed at in Cancun. The hotel is situated so that every room has an ocean view, and our view was gorgeous.
We stayed at J.W. Marriott it was wonderful Yes expensive. But the service is great.
We went to Cancun in April and stayed at the JW Marriott Resort and Spa, and this is the absolute best place I have stayed at in the 3 times I have been to Cancun. The rooms are great, and the Hotel is sooooo huge. Great Swimming pools. They also have the biggest jacuzzi I have ever seen. It's about 18 feet. The staff is very friendly and always willing to make your stay the best. I highly recommend staying here. :)
The hotel is beautiful, the staff were great on our vacation Memorial Day week 2002. My impressions to communicate to someone considering staying here are as follows:
I was in Cancun, January(2002), and I stayed at the JW Marriott Resort. It was a family vacation and it was the first time I visited Cancun. Our room was a junior suite and it was incredible. It had two balconies with amazing views(all rooms there have great views). Staff was VERY friendly and helpful, always looking to make conversation. The pool was huge-in the brochure it looks like several, but is actually one flowing all over the resort property with several bridges and cascading levels. The food was excellent; they had both American and Mexican food, at reasonable prices. The private beach was also great with waverunner rentals and a parasailing tent in between the JW and the Oasis hotel. This was truly a five-star resort and would go back any day. It was a PERFECT resort:would reccomend this for mainly families and couples.