John Ascuaga's Nugget Casino Resort
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TravelPod Member ReviewsPort of the Islands Hotel Naples
Cable was out. Apparently it was city wide although it's working fine on the main floor. The shower is awful, the shower head spray is stuck on a setting getting water everywhere but where I want it. Staff haven't been very helpful or friendly.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Wonderful Room and great time was had at this hotel! Looking forward to next year's Sumit.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Port of the Islands Hotel Naples
A pleasant stay away from downtown!!
Stayed one week at the Nugget during a business trip. The hotel was very modern and clean, and the staff was friendly overall. My West Tower room (25th floor) was large and comfortable, with numerous tables, and even a recliner. The only downside was the two queen size beds (a single king was not available). The bathroom was well appointed, with hot water in an instant. The six tower elevators were quite smooth and speedy. The buffet was very good, but the service at the Farm House restaurant was extremely slow both times I was there.
The casino games are extensive, with numerous nickel machines to be found. Cocktail service at the machines is spotty at best, with 30 minute waits at times for the first drink to be offered. Overall, the Nugget is much nicer than the Sands, where I had stayed previously. The downtown casinos are plagued by noise from the train whistles. The Nugget is located next to a railway switchyard, and although there were some bangs from the cars joining, I didn't hear a single train whistle my entire stay.
I'm going back!
This was my first experience with a Hotel/Casino and my first visit to Nevada. Rooms were spacious and very clean, excellent amenities(outstanding pool area and a HUGE Archade for kids and adults), and a the staff is top notch. My wife and I had meals at Orozko's(great atmosphere), The Rotisserie Buffet(loved the Rib night), Gabe's Pub & Grill(affordable quality), and Rosie's Cafe(excellent breakfast), we found the food Well above average in all the places we ate and the service was outstanding. This was also my first experience with Casino gambling and playing Blackjack, and again the staff was outstanding in its service and help! They also have a good selection of slots for as little as a Nickel per play up to $100 per play, and table games(roulette, blackjack,Three Card Poker, Fortune Pai Gow Poker, Let It Ride and craps) for as little as 50 cents per play. There might be better places to stay, play and gamble but they're going to have to be awfully good to top this one! I'm going back!
Spent 3 nights at the Nugget in June for a conference. Requested a club level room which advertised secure access, special in-room appointments such as live plants, nightly turn down service and extra amenities.
Thought my room in the East tower was horrible, old and tacky. The extra amenities were a joke and not worth an extra $20 per night. The lonely single plant was sad and one step away from death and turn down service was non existent. My recommendation is that you request a room in the West tower where the rooms are quite nice. I visited another conference attendee and saw the difference in the room quality. If the hotel cannot guarantee a room in the west rower, I would choose another hotel. Rooms in the old tower should not be rented. The furniture was old, stained, chipped and badly in need of replacement, hallway carpet was torn and coming up, room was poorly cleaned. There was a train yard on the side of the hotel where I stayed and the noise of trains adding cars all night was very irritating when trying to sleep. Asked to change rooms and they could not accommodate me. Complaining to the front desk was met with "so, what do you want me to do about it". I did however contact the hotel when I returned home and was given a credit for the extra $20 per night to be on the club level.
Best Hotel in Reno
I have stayed at this hotel three times and haave not yet been dissapointed. The service this hotel offers is probably the best in Reno as most hotels in Reno don't care about service they just want your money. The rooms are very spacious and nicely decorated, close to being suites. This hotel always offers the best music artist entertainment in Reno. The swimming pool is large and decorated like the Tropics. There is also an excellent fitness center for weight training , treadmill work,or basic fitness. There is a variety of resturants in the Casino and all are recommended.
JOHN ASCUAGA'S NUGGET'S STEW STEWART
Stew Stewart's intertainment in the cabaret lounge was outstanding. His talent and clean presentation cannot be topped. Also his inter-action with the audience makes for a fun evening. I highly recommend his show, as we attended several nights during our stay.
Denis and Margie Parker San Antonio, Tx.
Pretty good, really...
Was here for a convention and had a good experience. Room was spacious and even had a sofa and coffee table. Bathroom was average, but just fine--room didn't have iron & board, but they brought me one within a half-hour. Coffee shop was good and fairly-priced, and other dining options were quite nice. Nice indoor pool. Location is isolated (in Sparks), which is a little out of the way from Reno--a definite disadvantage--especially if you don't have a car. Overall a good experience, & the staff was friendly.
Had a great time!
Stayed a week at the Nugget and had a wonderful time. The rooms are spacious and clean. The location is pretty good. The entertainment in the lounge was very good. When I go back to Reno I will probably stay there again.
I had the worst service at Rosie's Cafe. After a 30 minute wait for a Pizza "to go" I asked the waiter how much longer would it be before my Pizza was ready. He said he would check, only to find out they had not even put it in the oven. I stated it would take about 15 minutes, I told him I couldn't wait since my bus would be leaving in 5 minutes. I asked that he cancel the order and return my money. Oh, I forgot to mention he asked me to pay right after I ordered the Pizza "to go" his name was Ronald that the name on my paid receipt. I was asked to go the cashier for my money back. The cashier called the manager Holly O'Bester would immediately told me she would not refund me back my money. I told her the Pizza was not even in the oven and I had to leave again, she said she would not refund my money. I know John Ascuaga's Nugget make enough money to hire more professional people. I have been to the Nugget many times have eaten at many of their fine restraunts but have never eaten or heard of Rosie's until 02/14/03 this is when I experinced the rude woman Holly O'Bester. I want to let everyone know do not EAT at Rosie's Cafe. Customer Service STINKS
Cabaret Lounge with Stew Stewart
John Ascuaga's Nugget is one of the best hotels without a doubt but..... we could not get a room there as they were hosting a convention. So we stayed at the Eldorado but each evening we drove over to Sparks from Reno for the lounge act.
I do not care to gamble very much, my husband is obsessed with it. Mostly I appreciate the casual atmosphere of the Cabaret Lounge. It is open and easily accessable and I do not feel like I've seperated myself from my group when I go there.
While we were there Stew Stewart was the entertainer. He is without a doubt the "best" in lounge entertainment. He is fabulous.
We appreciated most the "clean" style of his show. Never once was I embarrassed or uncomfortable. We recommend him to everyone we know that may be planning a trip to Reno.
The nugget is one of the best places in Reno area. It is close enough for skiing during the day at Mt. Rose or Diamond Peak, and upon your return from skiing you can enjoy the pool, spa, gym or gambling.
TripAdvisor Reviews Port of the Islands Hotel Naples
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