Rude&dirty

the room was dirty the mattress protector had urine stains on it.the reception staff were very rude paticulary the manageress.taxis are expensive to go into town.I have stayed in dubai many times and would not recommend this hotel.the emmirate towers was perfect

Isolated Oasis

Situated in the Jebel Ali Free Zone approx 40 mins from the centre of town, this hotel is away from all the hustle and bustle of dubai. My wife and I spent 7 nights in August at the Palm Tree court (a newer extension to the hotel) which was set in a beatuiful garden with views of the sea. The rooms are spacious, well furnished and come with a balcony. The bathroom was of a very high standard with seperate tub and walk in shower. My wife enjoyed the range of complementary Molton Brown Toilatries!

The hotel has several fine restaurants which offer a wide variety of food combined with excellent service. Little buggies are available to transport you around the complex, which you need due to the intense heat. The gardens are beautifully landscaped and the beach area is clean and unspoiolt. Watersports are avialable, many of which were free. A shuttle service is also available free of charge to the centre of town.

We found our experiance at Jebel Ali most pleasing and suggest combining it with another hotel more closer to the centre of town. Need some more info then drop us an email

Loved it! Such a relaxing holiday!

I was in Dubai last September 2004 for two weeks. I had been there in 2001 and stayed in a smaller hotel, can't even remember the name of it now. But I have no major complaints about the hotel, everything was perfect. The staff were only too obliging to help you with any queries. The housekeeper was on hand for anything we needed, extremely friendly and courteous. Our room was overlooking the golf course which was perfect. The only downside was the distance from the city centre, but with a free shuttle bus on hand we availed of it a few times. I would recommend the Jebel Ali for a relaxing holiday, if that's what you're looking for. The pools were spotlessly clean, the beach amazing and as for the water, like getting into a warm bath. I will go back, but not this year. There is alot of construction work going on in Dubai, but when it's finished it will most definitely be the place to be seen.

5 star price but not 5 star quality

We stayed at this hotel in Januray 2005 and were disappointed with the level of service for a 5 star hotel. The food was mediocre at best and you had to book at least two days in advance to get a table at any of the restaurants in the hotel. As a result we spent most of our time getting taxis into the centre of town, which takes at least half an hour depending on how bad the traffic is and believe me it can be very bad in Dubai. If you are considering this hotel go for the palm tree court rooms as they are much bigger than those in the main hotel. Also be prepared for construction noise from the many developments going on around the resort and a view of the construction from the beach.

Recent Stay

I am a single female traveller and stayed at the Jebel Ali from the 16-23 December. Really nice hotel with friendly staff. Rooms in main hotel small but so clean - the service in all area's is above average with all staff being more than helpful.

The hotel grounds are well kept with peacocksu walking around the back area-really nice idea. If you are a golfer then you will be in your element. The shooting club is great - tried my hand at clay pigeon shooting - bruises to prove it! Food at the club excellent and well priced. Room service swift and good. I didnt spend any time in the bars so cant comment other than the food at the Captains Bar and Sports Club-good quality and again price fair.

The hotel is a bit isolated but the courtesty bus is frequent and takes you to the shopping mall, the creek or the gold souk.

One slight problem is the background noise of the building of the second palm island complex - sounded like thunder but woke me up at 3a.m. each day and continued throughout the day and night. Distant but slightly annoying at times. Also new spa being built by the pool again noise but you get used to it as Dubai is very much a building site.

Went to Burj al Arab for afternoon tea - a must - approx £25 but well worth it - taxi 60 dirham each way about £9 or so but still go if you get the chance.

Weather mainly warm in the day only one dull day in the week, take a jumper for light jacket for evenings. Cant fault the holiday, staff or hotel other than the noise annoyance though i doubt you will get away from that anywhere in Dubai. Happy travelling.

Full relax at top level

I was upgraded to a suite, so space was not a problem. Almost perfect in every aspect, though the resort is rather isolated and not very convenient for visiting the city of Dubai.

Never the less, this place is OK if you wish to enjoy full relax in luxury and do nothing else than play golf. Also, it is convenient to organize company working meetings: your employees would not have an easy way to go anywhere else in the nearby!

Small rooms compared to other dubai hotels

Having been to Dubai a couple of times now and knowing the amount of construction being undertaken we chose the Jebal Ali for its location (30 minutes from Dubai).

Yes, it is a lovely resort and everything is available but the rooms in the main hotel are very small compared to other hotels in Dubai. This is because the Jebel Ali was one of the first build. Don't expect a room of the size of the Jamurah Beach or Le Meridien. If you do stay, go for one of the larger palm court suites (and pay the price).

Also, don't bother go half board. Not worth it. You are restricted to where you can eat. If you eat in some of the restaurants your half board status is ignored and you have to pay the full amout for the meal.

Superb resort

The Jebel Ali was an altogether superb resort.

Grounds, gardens and beach were pristine with plenty of space around the 3 pools and on the beach with vast supplies of beach towels and sun beds.

Service was pleasant, prompt and efficient throughout the stay - rooms had everything that you could possibly need and the standard of cleanliness and attention to detail was first class.

Tennis, badminton, table tennis, pool and bikes were all available at no additional cost.

The buffet breakfast was second to none with an amazing selection of top quality items. Also the themed buffet night - Arabian BBQ, Tex-Mex, Caribbean, etc were excellent value and quality.

The only down side is that it is about 40km out of Dubai and there is absolutely nothing nearby. However there is a complimentary coach service into the city three times daily.

If you like golf the 9 hole course is terrific - water on 4 holes and quite challenging with narrow fairways and tight greens.

The motorway journey from Jebel Ali to Dubai is a 30km trip through a massive building site with all the construction that is taking place. We did visit the hotels on Jumeirah Beach and there is building and construction visible everywhere.

I would highly recommend the Jebel Ali Resort and would be happy to stay there anytime despite the daily 42 degree temperature in July!!

Not a single complaint .....

I have spent a week in Dubai for the past 4 years

usually around end of May. I took a friend of mine

(her first time to Dubai) and stayed at this hotel

(my first time) We could not fault this hotel at

all. All the staff were extremely helpful and very

friendly, the hotel grounds very lavish and never

appeared to be "full" plenty of sun beds and the

beach was lovely. It was worth travelling out of

the "crane jungle of Jumeriah Beach area" 30minutes and enjoy the calm and peaceful surroundings of Jebel Ali. We did travel in the Jumeriah beach area at night - cab fare o/w 60 dirhams - always the same amount, ate in the Royal Mirage Celebrities restaurant - very nice

and then went into the inner courtyard area for coffee - a very special place. Am looking forward to returning to Jebel Ali next year.

Fabulous resort

My family stayed at Jebel Ali in 2003. This is a beautiful hotel approx 40 mins drive from Dubai airport, close enough to visit the sights, but far away from the major construction works being carried out at that time.

Set on white corral sand, the beach is mechanically cleaned early every morning. The huge container port at Jebel Ali is also far enough away not to interfere with the hotel in any way, no noise, all you see is the occassional ship passing by.

We used the buffet restaurant which had different themes each night, eg. seafood, spanish, indian, chinese etc., providing good variety, the quality was as good as it gets.

The rooms were nicely furnished, we had ocean view with balcony. Room service was excellent, Molton Brown gels, shampoos etc. The hotel has a small business centre with pc and printer available to guests with Internet access.

I'm very particular (my wife is worse), but we couldn't find fault with anything.

Nice touches are camel rides on the beach, henna tatoo painting and water sports all included.