We love coming back

We have stayed at Isaiah Tubbs resort about 1 week a year for the last seven or eight years. We keep on coming back because of the beauty of the location the local colour, and the pricing. Food in the dining room is always excellent. True, some of the rooms are not Toronto Hilton quality, but are in sync with the rural location. Their exercise room, swimming pool are at a par with similar locations.I have always found staff friendly and helpful. A great bargain is their pricing around Christmas when the best rooms are available at Standard rates.

Terrible, worst hotel experience I have ever had

I do a lot of traveling and have been to many hotles but have never seen such discrepency by what is advertised on their web site and what reality really is.

Upon arrival to the hotel we went to our room and the room was disgusting, it was not clean, it smelled, it was supposed to be a mini suite and the bedroom was basically a closet with a bed in it which was pushed up against a brick wall, no air and a slanted roof with a window which could not be opened it was very claustrophobic, the only air conditioning unit they had was in the living area and so there was no air-conditioning in the bedroom. This room in no way resembles what they show on the internet and what is advertised.

We tried to get moved to another room and they refused to move us and also refused to give us a refund. Needless to say we did not spend the night at the hotel and had to find other accomodations for the evening and ended up cutting our holiday short.

I have never seen anyone treat customers as badly as they did when we were not satisfied with the quality of our room as well I cannot believe that they would not refund our money. I would not recommend anyone ever staying at this resort.

Great place to host a business seminar

just conducted a 2-day business seminar for 15 people at Isaiah Tubbs (Sept 29/30)...excellent staff!, great food!, the "lodge" on the beach was definitely a hit for accomodations!! (especially the suites w/fireplace & screened porch..), meeting/hospitality suite w/fieldstone fireplace?...nice touch!! In all, the resort is a bit "rustic" but definitely charming, especially the view across West Lake to the sand dunes and sunset! Too bad there wasn't a golf course attached, or it would have been perfect....!! (there are several courses within a reasonable travelling distance, and the staff at the resort will even arrange tee-off times for you if requested)

Clean but Tired

Our mini-suite was mini indeed. We took this room so we could put our son to bed early and then stay up to watch TV. Unfortunately, the TV is in the bedroom area and not the sitting area. The suite was clean but very tired - paint chipping, brown grout in the shower, chipped counter top, stained floor. We drove around looking for a restaurant and found the options limited. We stayed away from the resort's restaurant based on the condition of the room. We won't stay here again.

Awful

This place is truly truly awful. The rooms desperately need re-decorating, wallpaper is hanging off the walls and the carpets are frayed. Sewage came up out of our shower tray when we emptied the bath.

The public hot-tub area has ceiling tiles missing and corners of floor tiles are cracked. There is no security, hence a local flasher who exposes himself gets in and out, people smoke cannabis there and people go skinny-dipping in the pool at night when swimming is supposed to finish at 10pm. After not been able to take it anymore we left after two nights - the staff were rude when we told them why. This place very nearly spoiled our honeymoon. They are taking advantage of the fact that they are the only place on the island with those facilities, it's just a shame they don't look after it, especially for the price they charge!

Not a Romantic Getaway-Family Resort

Hoping for a romantic getaway we chose Isaiah tubbs to celebrate our Wedding anninversary as we had heard so much about the resort. The atmosphere of this Place is more of a campground for families. There were more children than Adults, which made the stay very undesirable for romance. During dinner we were bombarded with screaming children with parents chasing them around our table; literally. Not to mention the terrible condition of most of the amenties. The room was very Small (A so called suite), had a very loud A/C Unit, no cable or Satellite, extremely old televisons and clocks and not even a Hair Dryer. To add insult to injury there was a list of the most popular complaints in each room and a lame excuse for each. After one nights stay we requested to have our second night re-imbursed only to find the management very inflexable regarding refunds/cancelations ,room relocation and treated us in a very "we have your money so what are you going to do about it" attitude. Unless you are looking for an overpriced camping trip for families in a very outdated and overrated resort we suggest you look ANYWHERE else but Isaiah Tubbs "Family" resort!!!!! If there is anything we have learned from this advernture...read the reviews and make sure you do your homework....this place is not worth the money (even after their discount). On a lighter note...the pools were clean.

The Resort Nightmares Are Made Of!!!

4 Star Resort... I don't think so. Try 4 star disaster! We rented 2 rooms in the Annex (apparently the top of the line rooms) and one room in one of their Lodges. Our lodge room which was to sleep 2 children and 2 adults was horrible. Bubble gum ground into the carpet, sand all over the carpet, a bunk-bed no person would sleep their dog in, and who could forget THE BUGS!!! Our Annex room, at almost $400 dollars a night greated us with front doors we could not walk through due to the spiders... not just some but literally hundreds; earwigs everywhere in the bathroom, and bedding that made you itch. The main office, when they were not having romps with the other staff, were very moody and hell bent on passing the problems off. Moreover, when a bottle of wine was offered to us as a token for the countless problems, we were hassled by the wait staff in the dinning room as to the nature of the gift. Which leads me to the worst part of this never ending waste of money...the dining room. We paid to have all people on a meal plan and were presented with a new type of bill for the attending children at every meal. No problem, what's a few more wasted dollars after $3000 down the drain! And the piece de la resisistance, the evening Manager/Hostess who managed to ruin every one of our meals with her rude and beligerant nature and her ability to hollar at her customers and insist that she had never agreed on policies which we even had her put in writing after too many problems!!! Spectacular! As you can tell, I could go on and on, however, this vacation managed to make a family of very peaceful passive people who rarely ever complain into very stressed out vacationers. We have been very lucky to have stayed in many very high quality resorts in our lives and this place would not even make the list for a rundown seedy overnight camp! Do yourself a favor... don't even think about it.

Disappointed

Spent 3 nights there for honeymoon August 3-5 2003. Room ok although carpet frayed and shower water pressure very low. No hair dryer in room, no decaf coffee supplied and housekeeping referred us to a store a few minutes away if we wished to purchase decaf coffee. Restaurant dinner was unacceptable - it was a terrible meal and other local restaurants offer very superior quality meals for same or less cost. Buffet breakfast was overpriced and food not fresh. Facilities appear "tired" and the overall quality of the resort is not as advertised. Patio service needs improvement - not appropriate for guests to have to walk up to bar to order drinks. Front Desk did not offer presumably discount tickets to Sandbanks Provincial Park, a major local attraction and our main reason for staying there. We shall not be returning and will be advising our friends of our dissapointing experience. Feedback to the resort has not been acknowledged so one wonders if they are really interested in honest and forthright feedback.

Never Again - Terrible

I can not even begin to let you know how MAD I was when we got to the resort. When booking the rooms they were telling us the rooms where europeon style. Well I don't think so! Never were we told that we had to share a washroom. Thank god the people we shared it with was friends of ours. I have never seen so many bugs.! They are everywhere and when I say everywhere I mean that we found some in our room and they were huge ugly things. The smell in the rooms was unreal. I would never recommend this place to anyone. There was not enough room in your actual hotel room to move. Once again NEVER would I recommend this place. Think BUGS and a lot of them, smell and sharing a washroom!

Beware the spider!

On a spur-of-the moment weekend trip, my husband and I ended up at Isaiah Tubbs Inn and Resort. We checked into our room, which was quaint to say the least and turned on the air conditioner. Within minutes, the room was flooded with water seeping from the unit. We tooka towel from our shared bathroom (which we were to share with four other rooms) and mopped up the mess. Headed down to the Restaurant on the Knoll, the view was admitedly breath taking. The food, as well as the prices was not. The plastic tables and wobbly chairs were unsuitable for a restaurant that tries to give a five star impression. Headed out to the heated pool, we were surprised to see the pool liner drooping into the bottom. Instead of hanging onto the edge of the pool, we simply hung on to the fold of the liner! Then there was the spiders. I guess they must have a spider problem, because on the outside walls of the buildings, there are hundreds of them. Big ones, black and plump. It is certainly enought to put an arachnaphobic into severe distress. I mean it. They were HUGE and GROSS. The hot tub (which could probably seat 4 comfortably and was located in a basement) was murky and the ceiling was so low it felt more like a coffin. Returning to our room and turning on the lights, we found centepieds, dozens of them, startled by the light coming on. After squishing a few, we finally had had enough. At the office they seemed very understanding (almost too much so) and immediately put us into another building. I will admit, the second room was MUCH nicer and without creepy-crawlers. Exhausted, we fell asleep and left the next day, never to return.