Boring

This is a clean resort, with no nightlife and the food and drinks are overly expensive. The swim up bar was closed all week. The rooms are nice. Would not stay here again.

Beautiful Beach

A beautiful beach. Friendly, hard-working staff. Rooms were good size and were comfortable although did have a musty smell but not overpowering. This hotel is a great, affordable spot in Cancun. Enjoy!

Pgrogelio@hotmail.com

Well, I have been at the Presidente Intercontinental and I consider that this is a nice hotel if you want to spend some time with your family or to relax. I tell you that this is not the place to look for the kind of fun that spring breakers are used to. This hotel is not relly big so you will never feel lost or alone. You can get snacks, sodas or something like that in the grocery store that is just across the street and a few steps to the right in this place you will pay the regular price or something really close to the prices all around the country, you can also go to Plaza Caracol by walking to the left and you will find Sanborns, McDonalds, Sturbucks, etc. All the staff members are so kind, if you ask them something they will answer you and if they know your last name they will always talk to you like Mr, Mrs, Miss and your last name. I had a good experience with the guy that received us the firts day, I asked for a place to go to dinner and he recomended a very nice place, besides he did the reservations and he refused to get the tip I offered for his services. He was so kind, respectufull as all the staff members were. I been reading some of the advises about the hotels in Cancun, I know that is not a cheap place but try to enjoy every single thing you do, don´t be afraid to ask, be kind when asking and you will see that people is respectufull and kind with everybody if you take the risk to ask and you will see that being kind is a key. My advice is ask the people the way you would like to be asked and you will have the key on your hands to have a really nice experience. Remember that people working in hotels live's in Cancun and they know wich place is better and cheaper. I have seen lots of people that is not kind with the people and they do very bad things to the staff members to get what they want because they paid and I know they want to have what they paid but remeber that we all are people and nobody likes to deal with people that is not kind. Enjoy.

Going Back

The food was good, the beach was good, the location was great.

Relaxing, laid-back, elegant

We stayed at the Presidente Intercontinental in mid-May and it was great. Overall, the place has a retro feel (owing to the fact that it is actually the oldest big hotel in Cancun) -- very pleasant, elegant, and relaxing. In May they were offering a $100 food credit with a week's stay, which was perfect for us.It has a pristine (though a bit shallow) swimming area and great beach amenities, including lots of free activities (snorkeling, kayaks) and great food & drinks. This seemed to be a good place to bring kids (not that they dominated the scene).Happily, in mid-May the place was not very crowded, and the guests were at least 50% Mexican. Only a few obnoxious college kids, which is probably as good as one can hope for.Service in general was great -- the front desk in particular was extremely helpful. One caveat -- in my opinion, the $15 hot breakfast buffet is for suckers. They also offer a menu of delicious $5 dishes but are reluctant to give it to you. That was, at times, frustrating to negotiate. Other than that, I'd say that there was no BS - no scams or timeshare traps or anything like that.If you get tired of hotel amenities, you can slink across the street for wonderfully affordable food, supplies, and laundry. It's not in the overdeveloped mall zone but you've still got good access to what you need.If you want to avoid the cheesy, overly-commercial aspect of Cancun and just relax the Presidente may be for you.

No night life What so ever

We planned a very quick trip to Cabo for a sight seeing/information gathering trip. We arrived there after traveling all day and were greeted by a very friendly staff. Our room had a great view of the Estuary. The only sounds to be heard were birds churping and waves crashing. This is a very relaxing and accommodating resort. The staff was very nice. This was our first time in an all-inclusive resort and it is definitely the way to go. You must make reservations in all of the dinner restaurants eventhough it is all inclusive. We didn't test this, but I doubt if they would turn you away.We visited 3 other all inclusive resort in San Jose and San Lucas. The Presidente had comparable facilities and resort amenities, however, after 9 pm there is NOTHING going on there. We walked next door to the Solaris and there was a lobby full of people laughing and singing Kareoke.There are extra activities during the day like horse back riding, and shopping (dowtown is with in walking distance) that will keep you busy. All in all, if you are looking for peace and dead quite, or if you have children, this quite resort is the place for you.

Not looking for the negative

Having read the reviews prior to leaving I think we went with an open mind. My wife and I have travelled a fair amount and can honestly say that we weren't expecting 5 star but were quite disappointed with our stay. On the positive side it has one of if not the most beautifull beach areas we have ever seen, the white sand and colour of the ocean were breathtaking. As others have stated the staff are definetly 5 star especially the girls in the lobby bar and the staff in the 2 eating areas inside the hotel area. The staff at the other 2 sites ,by the pool and the seafood restaurant were not far behind. The hotel was kept clean although the smell in the rooms and the washrooms (mens)were quite disturbing. We had requested a different room once we had taken a look at our original site. We got to look at a parking lot and watch the crazy Mexican drivers perform on the main 4 lane roadway through Cancun. We were told that the hotel was booked solid but if we still wanted to move the next day to check back to see what had come available. Upon checking the next day amazingly a room had appeared. we were offered a room with the same view but 4 floors higher. We stayed where we were but by the end of the week the smell in the room was quite a distraction. Couldn't leave the window open because of the traffic noise at night and couldn't keep the A/C on high because of the noise it made.Yes the beds were hard but not unbareable. The most upsetting part of the trip was the food. The breakfasts were more than acceptable but the "leftover lunches" were quite digusting. Seems whatever didn't go over for supper the day before was rehashed and served for lunch the next day,We ate one day at the seafood cafe but it should be "see food wasted" cafe as more people were taking one or two bites and heading for the door which was very unfortunate as it had a great view of the ocean. The supper's were not much better with the exception of the Italian spot which had great service and above expectations e good old fashioned tomatoe and lettuce sandwiches or we both would have starved. This has been the only all inclusive and we have been to quite a few where we ate out as much as we did at the hotel. It was spring break so the students provided us with all the entertainment we needed but also enjoyed the group in the lobby bar and the Mexican Show that was put on in thr ballroom although it was a tad to long and again the food was not to our liking.We feel we got a good price on our trip but as I assume you can tell won't be recommending or returning to the "Plaza" in the future but still love Cancun.

Presidente Intercontinental, Cancun, Mexico

From 8/29-9/6, my husband and I stayed at the Presidente Intercontinental in Cancun. We had never been to Cancun before and we researched our hotel choice at length before deciding on the Intercontinental. We chose this hotel primarily because (1) we wanted to stay on the quieter, calmer beach at the top end of the Zona Hotela, (2) we wanted to be closer to El Centro (the downtown area), (3) we wanted to be within walking distance of the Convention Center and its numerous restaurants, and (4) I thought I read somewhere that there was a dive center close by. We noticed immediately upon our arrival that the hotel was one of the older hotels in the Hotel Zone. The building was painted a garish yellow, but the lobby was tastefully decorated and the Front Desk staff was extremely accommodating. I often used their services to get directions, learn how to use the city bus system, get change, take personal items in and out of the hotel safety deposit box, etc. I was greeted in English and they always called me by name (correct pronunciation, even). Our room was a "run of the house" room, but it was large with a wonderful bathroom, bright, modern furniture, slate tile floors and brightly bound area rugs. I was very pleased with the room, even though we had a Lagoon view, which was more like a street view. We just kept the colorful draperies closed and we weren't in the room all that often anyway. The hotel had a wonderful pool area. I was disappointed that the "swim-up" bar was closed the entire time we were there, but the Bar wait staff often made rounds near the pool & beach area, so beverages were still easily accessible. The pools (2) were clean and large and to our surprise, there weren't many guests the week we went. We had a lot of privacy and we spent a good amount of time at the pool. I was a bit disappointed with the whirlpools, too. They were lukewarm, which I understand because it was 90+ degrees most of the day. But in the cooler evening, they were still lukewarm and th

. The Beach was everything the Cancun guides said it would be. Powdery, white sand that never got too hot to the touch. The hotel offered wonderful hammocks and numerous reclining chairs for laying out. We laid out every morning on the beach and several evenings, we relaxed in the chairs and listened to the waves. The water was clean and the temperature was perfect; although visibility wasn't very good. We tried to snorkel in the waters along the hotel property and we didn't have much luck. The hotel provided a large, roped off area in the water so you'd know the boundaries of the shallow areas. That was great for the kids and families that were vacationing there, as well. It kept the kids safe. There was a representative from a local watersports company, Aqua World, there that rented out jetskis and such right there on the hotel property; but we didn't use those services. As it turned out, the hotel was nowhere near any of the local dive shops as I thought I had read; but there was an representative from Aqua World near the pool area that we helped us set up our dives with their company. Cancun had too many great restaurants so we never ate at the hotel restaurants, so I cannot provide any information on that subject. I'd recommend this hotel for vacationers in their 30s & up. We chose it since it didn't have offer an All-Inclusive package, we thought we'd stay clear from 20 somethingers....and we did. Apparently, the week we were there was a National Summer Break for Mexican families, so most of our fellow hotel guests were Spanish-speaking families. But, again, the hotel couldn't have been more than 30% occupied because there were so few guests. We really had a lot of privacy; but maybe it was the time of the year.

We Loved it!

I had never heard of this hotel but decided to take a chance last May. We were pleasantly surprised. We were given a free upgrade to an ocean view room. The beach was beautiful and pretty much empty during our stay. The staff was very friendly and took good care of us. We only ate a few times at the hotel but what we had was good. There are lots of reaturants about ten minutes away. Its close to all of the clubs, bars and shopping too. I would definately stay there again!

Absolutely, magnificent

My fiance and I travel to cancun mexico for his birthday on 6-16-02, and we had a spectacular time. It was our first time going to Cancun and we enjoy every moment of it. I took a friends advice to stay at " The presidente Inter-Continental Cancun " and do not regret it at all. The staff was vey friendly and the customer service was impecable. The concierge was so helpful. They inform us of all the great restaurant in the area, as well as the activities near the hotel. Everything was within walking distance, clubs, restaurants, shopping areas, banks and bus service. Our room was very spacious and comfortable. Even the maids were very curios. I recommend anyone traveling to Cancun, Mexico to stay at " The Presidente Inter-Continental " is realy worst it.