Hyatt Regency Indian Wells Resort & Spa
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TravelPod Member ReviewsHyatt Regency Indian Wells Resort & Spa
Had dinner in the hotel, all was good and live music in the bar as well.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Got a great deal on priceline (express deals). The stay was pretty comfortable. The hotel is huge with 7 swimming pools and lots of other activities. Since we were out the whole day, we didnt get a chance to make use of the pools or anything else. Very popular with the golf crowd.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hyatt Regency Indian Wells Resort & Spa
A great family place!
We have 3 young boys and it is hard to find a great place that we can all stay at without requiring two rooms or a suite! We go to this property every summer because the kids just love it. I loved the free family movie that started about 1 p.m. each day while we were there in July, 2003, this keeps the little ones out of the sun if it is too hot and last year they had a free arcade for the kids as well. The boys love having the water slide and the water fountain along with about 5 additional pools to pick from and I liked the water areobics class done at 10 a.m. The service has always been excellent and the service by the pool is great. My kids love the Oreo smoothies and we like the Mango smoothies! I never go wrong at this property. I will continue to go back year after year!
Sunny Palm Springs
We spent 3 days at the Hyatt while visiting relatives nearby. The grounds and room were really very nice. There is pretty much only one bad room location, facing the parking lot and we got that. But, they were well willing to move us on request to a garden view.
Rooms were spacious and beds and bath very nice and comfortable. All rooms have nice bath robes and the bathrooms come with separate shower and tub. Really above average on this front.
The disappointments were in the food department. For a large hotel, they have a small bar/grille with a simple menu and then a dining area.
Both for dinner and breakfast meals we found the food average at best and the service abysmal. I sat one morning waiting for service for probably 20 minutes. Having said that, the help was very courteous just understaffed.
We didn't play golf, so taking advantage of the courses on the grounds is not something we can comment on. We did enjoy the area and found great service at the front door and cafe'/espressor area.
If they would really invest in the dining side of the equation, I think this could be an excellent stay.
Nice pools, ample room space
Room was nice enough; not particularly inspiring. Large bathroom with separate tub and shower, sunken living area with a balcony. The furnishings were pretty bland; they say they renovated in Jan 2003. You get an hour on the tennis courts for free with your stay. The pool area was nice, with 3 different general pools and one more secluded adult pool; two jacuzzis, little cabanas with pool chairs surrounding.
Overall I'd say it was a good value. I wasn't disappointed but it won't make my top 5 list.
The hotel is a tremendous value for the price. The Hyatt website offers the best deals, although you need to keep punching through the rates to get to them. Jeff, the desk manager, was particularly great. He assured us, and we got, a room with a view over the golf course and up to the mountains; when the oversold Regency Club breakfast room was bursting at the seams, Jeff was there to cart out platters of berries and smoked salmon; when a long line formed at the check-out, he magically appeared again to speed us on our way. I really liked the rooms-- they are two -tiered, spacious, and have a sitting area. The bathrooms are marble and have a separate shower, and are large. If you are planning to have your child stay with you, take the king with a cot the double beds are really oversized twins, not a comfortable fit for two. The new spa and fitness center are lovely, although during a busy week, there was a wait for machines. The resort fee gives you entrance to the spa and its steam and sauna. The resort s recent renovation includes an adult lap pool and Jacuzzi (with powerful jets). On a previous stay the main pool was overrun with kids and the new pool is a wonderful addition. Hyatt pools are never built for lap swimmers they are designed for artistic shape and often feature swim-up bars ( a real obstacle for a swimmer). This one was designed with many twists and turns, but it was lovely to look at, had a great view of the mountains, was kept at a perfect temperature, and three of us managed at the same time to circumvent the turns and enjoy a swim. And the bar was out of the pool and next to the Jacuzzi. The golf course is challenging, has some lovely vistas, and is also reasonably priced for the area.
We had a complimentary certificate and we decided to "live it up" by staying here. At this level, we were anticipating a lot and we were not disappointed.
The outside of the property is well landscaped and the green palm tress and well maintained grass is inviting. Seeing green in any desert is a nice contrast.:) Check-in was uneventful and pleasant. However they do tack on a $10 "resort fee" which is debatable. Since we were not using the facility that way we were able to have it waved.
Unlike some mazes of hotel corridors our room was just off the main elevator access from the lobby. Rooms further out had access to elevators so depending where you were parked, it would not be a long walk. As we passed the hotel staff in the halls, we were greeted with a friendly "hello". Our particular room was on the second floor over looking the golf course, very nice.
The room is 650 sqft and has two levels and maybe 2-3 years old from last renovation. No odors and the room felt clean. The main level has the bathroom and bed while the lower level is a sitting area with desk.
There is a balcony so lounging just outside the room is nice. The cleanliness of the room was above average. No carpet stains and the bathroom was well maintained. The decor is conservative with creams, tan and mild greens, not very exciting or particularly eye catching, more toward boring IMO.
The bathroom is spacious and has separate bathtub and shower. The shower door opened toward the toilet but there was sufficient room. The countertop was spacious so laying out your bathroom articles was not a problem. Good water pressure and a massaging shower head rounded it off. The bathroom was pretty spacious though I would have liked a larger shower stall with that much room. A minor nit pick.
The bed was firm with soft down type pillows. The sheets were clean and typical. Not the high thread count types that one may desire with a 5 star property. Could be nicer considering this room would fetch upwards of $400 in high season/convention times.
Self parking good and the spaces generously laid out. I worry about door dings and with these wide spaces there was at least a good 6-8 feet between cars. Valet was available but I didn't catch the fee...I think $4 or $6 in covered parking.
We had breakfast in one of the restaurants and it was very good.
Generous portions and appropriate for the price paid. Also on site was Starbucks and a small deli counter for quick sandwiches. We didn't eat at the dinner restaurant though.
Now some gripes. The A/C had a noticeable buzz to it that is like hearing an air compressor behind a closed door. Not real loud but when it cycled on, it was enough to wake me and motivate me to shut the A/C completely off. Luckily evening temps were upper 60's so it wasn't bad.
The walls were not super insulated so we could hear guests in the rooms on either side of us but it was muffled. Like any hotel, the doors self-close and guests don't seem to have the courtesy to let them close gently. These guests let the doors slam alerting others to their coming and goings. As an upper level property, guest traffic in the halls seemed to drop off after 11 and resume about 7'ish.
All in all a pleasant stay in a well equipped resort.
We went to the Hyatt Grand Champions for the fourth of July weekend, 2003. It was an absolute paradise for families. We have young boys, 2 and 5, and they had a blast. The staff was very friendly and extremely helpful. We were even upgraded to a pool view room, even when we arrived two hours early for check in. The childrens pool is great, the waterslide was great for kids and adults alike, and the water was just the right temperature. The room was large, and friendly. And we really liked the balcony. This was my second time here, but my first time with the family, and I would definately go back.
The only negatives were that housekeeping was a little slow. We had to call the second day for them to come clean the room around 4pm. And the food had a lot to be desired, but we had taken a cooler full of the kids goodies and drinks, and suggest others find somewhere else to eat.
Otherwise, a great time!
The absolute biggest hotel room for this price that we have ever stayed in from a major hotel chain. In the basic, standard hotel room, you get a very large bedroom area with a step down, very large sofa sitting area. HUGE! And for families - our kids couldn't stop going down the little water slide at the kids pool area. Plus, there's these water fountains that pop up to run through. Kudos to whoever designed this since the ground is padded so no falls! There's even an adults only pool. But the spa. AAAAAAAHHHH! It was completely redone after the tennis center was eliminated. Incredible. Only negative is the eateries. So we walked over to the Esmerelda. However, we did notice that that hotel attracts more of the partier types.
June Gloom Getaway
My wife and I had to get away from something in San Diego called June Gloom which no one has ever mentioned to us! We ran off to the Hyatt as a way to get away from the bad weather. My impression was very similar to those above. The rooms are spacious, but they are in need of an update. It seems that they don't match the updated appearance of the hotel. My family loved all of the pool choices, but we were terribly disapointed with the lack of service to the pool areas that we designated to families. It seemed that the wait staff was more interested in just delivering drinks to the adult only pool than take care of the rest of the property. The concierge was fantastic and very helpful as well as the rest of the staff we dealt with. We only paid $80 a night for the AAA rate since it was off peak and we would visit again for this rate, but for anything higher we would go somewhere else!
Great for Families
Regency Club level suites are great for families - 2 separate bathrooms (1 is a powder room), fireplace, audio system, large balcony, plus complimentary food practically round the clock for hungry little ones. Pretty pool can get crowded but nothing like other competitors in the area where you can't even find a chaise after 10 am.
The Goods and the Bads- our experience
When our family visited the Hyatt on April 5th to the 13th, we had a good time, but there were some problems. The rooms were old, tired, and had thin walls. However, after changing 3 times, we were able to have one overlooking the golf course- beautiful views! Be careful about getting one overlooking the parking lot. There are 5 pools and a small water slide. All are different temperatures, so you can always find one you're comfortable in. The waterslide is small and takes all of five to six seconds to go down, but it is still fun for kids (and in some cases, there parents too). Poolside service was a little slow, but the staff was nice. A plus: we were always able to get chairs in the shade. The spa and exercise facilities were excellent.Our family would probably not choose to stay there again for a few reasons; mainly because we felt we were paying a lot for a not-so Hyatt experience, but it may be fun for others.
TripAdvisor Reviews Hyatt Regency Indian Wells Resort & Spa
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