Howard Johnson Plaza Miami Beach North
How has this resort rated in the past?
TravelPod Member ReviewsHoward Johnson Plaza Miami Beach North
It was small and when we got there there was randomly a hand towel in the toilet, which we had to fish out before we could use it.
Then the next day room service kept knocking on the door for some reason. But the pool was really nice, and it was right next to the beach.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Howard Johnson Plaza Miami Beach North
Was happy with my stay here....
The best thing of the Hotel was that is was next to a quiet pat of the beach. I was there during Spring break and thank god obody was there to annoy me.
The service is ok but I did not like the breakfast there. Every morning the same. The beds are good and the room is well cleaned.
This is a good hotel to stay in for the money.
DEMA guest was happy with everything but the hot tub
My wife and I were pretty satisfied with the room rate. Friendly staff.
Breakfast bar was great. In room coffee maker is in need of an upgrade.
Sugar and cream not supplied in abundance. Two sugars and one cream for two people is not enough. I was in desperate need to use the jaccuzzi after walking all day to find out it was broken. Nice pool,great beach.
Good hotel-would stay there again
dezerland was a good hotel. the room was spacious. the staff was courteous. you may have to ask twice to get something fixed but it was eventually done. the room was clean. the toilet was a bit of an old model. overall it was a good hotel and my family and i would definetely stay there again. it is away from the busy part of miami beach but it you want peace and quiet then it is the place to go.
Reading the reviews of email@example.com (july 6th) and A TripAdvisor User, United Kingdom (june 29th) we couldn't agree more.
E.g.: The hotel was in a really bad state. Paint on the outside was coming off the walls. Inside the hotel it was terribly noisy. You could hear tv's from 2 rooms away. Drainage in the bathroom was poor.
There was absolutely no 'extended cable tv' as promised, only 6 or 7 channels, that changed every couple of days (first it was HBO, then it was ESPN, etc.).
Staff was initially rude, but got friendlier during our stay.
The hotel makes you pay $ 8 a day for parking next to the hotel. If you don't agree on this, your car will be towed away. At least that's what they say. On July 4th weekend the hotel as well as the parking lot were filled with cars. And they weren't all cars of hotel guests. Everybody parked their car there. But the cars weren't towed away. When we arrived at the hotel we had to wait for 2 hours before we got a parking space (when somebody left). Although the hotel gave us back our parking fee for that weekend, it still wasn't a very pleasant experience, especially because they make you pay for a (supposedly) private parking.
Although there was (and probably still is) a cockroach in one of the restaurants windows, the roomcleaning was o.k. from our viewpoint.
What a Dump - I Totall Agree!
First, I will tell you that I have spent just about all of my 36 years of life living in Sarasota, Florida. I have been to a lot of popular and not so popular cities here in Florida, but never stayed in, Miami. My wife and I vacationed this year in the keys, and then on to Miami for some fun. What we got was fun in the Keys, but disapointment in Miami. Upon arriving in Miami Beach - straight from the Keys - we were impressed with the number and beauty of the many hotels along the beach.Then we arrived at our destination: The Dezerland Beach Resort and Spa, 8701 Collins Avenue, Miami Beach,Fl.From the outside the place looks old and worn, but after you step inside of this place you start to ask yourself if the smell you are smelling is really black mold and mildew, or just your imagination. There is a spa below the main floor, is the mold and mildew coming from there? The smell was very hard to ignore, and almost too much. Then onto check-in. There was only one attendant there and three people in the lobby waiting to check-in. It took a good 1/2 hour to do that and the guy was not friendly. In the elevator I noticed that it was dirty, and the "Ceiling Tiles" were hanging down, almost falling out. Our room was #530.What were SOME OF our complaints: (1) The safe in the room you pay for didn't work. (2) The Bed spread had dried food on it. (3) The floor was carpetless and resonated the slightest noise from the corridors (also tiled), and the adjacent rooms. (Even just walking!) Also dirty like the bathroom, but tiles were loose in there and my wife almost fell! (4) The toilet was commercial grade, the kind you'd find in a stall (VERY NOISY/TANKLESS) (5) The bathtub had a very slow drain and you had to wade in water to shower. (6) The rooms outside view was broken rusty bicycle frames laying on their sides along with garbage and sections of unconnected 3 or 4 inch pvc pipe laying directly below on the 4th balcony. (7) Only two towels, only 1 preopened bar of soap, and 1 preopened shampoo. (8) A phone you can barely hear. (9) An old moldy smell everywhere. Garbage everywhere, a dangling electrical wire outside near water, and dead roaches and filth in the restaurant windows, and no the hot tub is still not working. I could go on for awhile, but to sum it up, go somewhere else YOU CAN GET BETTER FOR LESS!!!! Check traveler coupon/rates mags. S T A Y F A R F R O M T H I S H O L E ! ! !
What a Dump!
Checked into this hotel, tiles off in bathroom, dodgy electic wiring, no plug in bath, remote never worked. Changed rooms to a "superior" one, basically differerance was it had a fridge. Took 2 hours to get a couple of towels and bath plug sent to room. Safe was unsafe, It wasn`t fastened to the floor and could easily be lifted by anyone. Pool was cloudy for 3 days, reception staff said it was down to the rain but no other hotel pools were in this state. Room was bare, noisy as no carpets in, staff totally unfriendly. Checked out after 4 days, I was supposed to be stopping 2 weeks but couldn`t stand it, told the manager what a dump it was, he offered no explanation or apology, been to Miami several times and never seen anything like this anywhere, would strongly recommend people do not use this dump. View we had was smashed up furniture on patos and floating in the spa, which was luke warm and had about 2 bubbles every 10 seconds
Stayed here for 2 nights totally unimpressed staff were rude upon check in and throughout our stay we were unaware of the extra charges for car parking & safe which incidentally didn't seem particularly secure and a determined burglar could probably have got in. The only up side was the beach and its proximity, the pool needed re-tiling the hotel needs updating and the rooms need sorting out particularly the bathrooms. On the whole not a fantastic place to stay I feel sorry for any one who stays for more than 2 nights if this had been the case on our trip I think we would have moved to be closer to South Beach as the hotel is quite a distance ($20 by taxi). Didnt bother to eat any meals at the hotel for obvious reasons.
Hotel did not honour non-smoking request. They make you agree to use safety box at $2.00/day. No big deal. But why don't they include that in the listing price. Roomy; lousy tv; room cleaniness-poor; bed not comfortable. Lobby is dirty. Not recommended.
Are we the only ones who enjoyed our stay here?
We stayed at this hotel October 2002 for 2 nights.
Our room looked on to the beach and had a balcony.
The room was ideal as the kids could go to the pool and we could view them from the balcony.
The cleanliness of the room I would say was not first class but to get the same accomodation and views at another hotel we were quoted an extra $200
we found the staff in the restuarant and reception very friendly.
I think this hotel is more of a stop over hotel rather than a holiday one as although we enjoyed the 2 nights we stayed there I don't think I would have enjoyed it as much if we were staying for a week as there was not much to do and it was a wee bit out of town and not much in the way of entertainment for the children.
I would go back to this hotel but only as another stop over .
I stayed at this resort in April of 2002, and was very disappointed. The staff was not very friendly and completely unresponsive to the numerous problems we brought to their attention. Here is my trip in a nutshell:
We arrived from Toronto at 11AM, but they wouldn't let us check in until 2. The hotel isn't that close to any shops/restaurants (20 minute walk-we were in our Canadian Winter clothes) it's mostly apartment/retirement buildings. We waited in the lobby for 2 hours and then we given the keys to our room. We were tired and sweaty, so my boyfriend jumped in the shower while I laid down on the bed. I noticed the room was very hot. Moments later, a maid came to the room telling us we couldn't stay there because the AC unit was broken. She was very annoyed that we had messed up the room (used towels, there was my body print on the still made bed). She told us not to sit down or mess anything up, just wait for her and she would return with a key. Half an hour passed before she reappeared. She handed us new keys and prompty left. We moved our baggage by ourselves and tried to put everything behind us and enjoy the day. The next morning I commented to my boyfriend that the toilet was very slow to flush and didn't typically take all the contents with it. We called the front desk, they said they'd look into it. We went out for the day. When we returned, my boyfriend made a beeline for the bathroom. When he flushed, the system backed up and our toilet, and what looked like days of its contents spilled over the top, onto the bathroom floor, and into the main sleeping area. We desperately tried to slow the trail to the beds with multiple rolls of toilet paper, and eventually it stopped overflowing, and we has a foul, disgusting mess to clean up. We called the front desk to tell them what happened and asked for a plunger. My boyfriend was quite embarrased about the whole thing so he set to cleaning up the bathroom by himself. No one came to help us. We called the front desk again and the lady snapped that she was busy and to deal with it ourselves. We insisted on a plumber and someone to clean our room, as it was unsanitary, and we went for a long, long walk to get out of that horrid situation. When we returned we went right to t
umber for us, and refused to let us have a plunger. We had to start using the public restrooms on the main floor (we were on the 9th) for all of our business. Late i the night a plumber came with a snake-like object, spent 15 minutes in the bathroom (we could hear him gagging from the stench of the water) and told us it was fixed. I went in behind him and scoured the shower, sink, floor and toilet with supplies I lifted from a cleaning cart to disinfect the room. I know I shouldn't have had to do that, but no one would help us, and we didn't want to get sick from God know what that came out of our toilet. The next morning, I used the washroom and it happened again. I kid you not. My friends think it was hilarious, and I can crack jokes about it now, but at the time I almost lost my freaking mind. Nothing says intimacy like me yelling "honey, but on your flip-flops and help me stop the toilet from spilling into our bedroom again". We again called the front desk, same lady(does she ever go home?) same response. We were angry enough that we just used the hotel towels to stop the filthy sewage from continuing its dark, dirty trail towards our bed. Too freaking much! We went down there, angry but polite and insisted that we be moved. This time there were others around, listening horrified to how we were being treated, so the staff quickly and very politely moved us to what was now our 3rd room in as many days. So...new room, better view, all is well. All is well until the AC goes on the fritz at 4AM and grinds metal on metal all night and keeps us awake. We decide it's better than walking through our own feces, so we put up with it for a couple more days (it was random, would last 5 minutes to many hours). Anyway, we made a point on the 2nd day in our 3rd room to let the hotel staff know about the noise, all it needed was a little grease. Again, no help was sent. By this time we are completely disenchanted and not into Miami at all. We decided to watch a PPV movie (no, not an adult flick, a new release), so
. Nothing happens. We call the help line, and get a recording. I call the front desk to tell them, they say it's an independant company, so there's nothing they can do. I ask for the customer service number and the lady (same freaking one!) hangs up on me. Wow. Long story short they had switched the cable box of our room with another room, so they could watch our movie. I demanded my money be refunded (10US is like 17 CDN). They refused. Last straw!!!!!! I got out the yellow pages, looked up the Miami travel bureau, or association and started making calls. I spoke to anyone who would listen, and told them everything, from the AC, to the crap on the floor, to the beligerent attitudes, etc. Anyway, it was escalated to some fairly important people because within minutes I had the GM for the hotel calling me telling me his staff was on their way up to move us into one of their best suites. We got free passes to the spa, numerous apologies, etc. The 4th and final room of out 8 day stay was great, it had a kitchenette and a balcony, the toilet worked, and the AC was quiet. The online booking company called me to tell me we wouldn't be charged for the hotel at all, it was on them. Everyone, including the hotel really did try to make amends for us, and make our last 2 days enjoyable. When you wade through your own crap it leaves a bad taste in your mouth though.
So..overall, I would not reccommend this hotel. I know without a doubt that my stay was not typical. The pool is nice, and it is right on the beach, but it is far away from Miami Beach and far away from South Beach (in between them) so you can't walk to any of the hot spots. There were a lot of school groups there as well, so it was noisy. I just plain hated the entire experience.
TripAdvisor Reviews Howard Johnson Plaza Miami Beach North
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