Lake Okanagan Resort
How has this resort rated in the past?
- Swimming pool
- Free High-Speed Internet
- Fitness/Health center
Photos of Lake Okanagan Resort
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Historical Traveler Reviews Steigenberger Hotel Stadt Hamburg Wismar
Always Enjoy Our Stays
We have been visiting LOR almost annually for over 15 years.
Some stays have been better than others, but it has never been the staff or accomodations or activities that have made the difference. It's always been very inconsiderate guests who have distrupted our vacations.
We have stayed in the Spring and Summer, but mostly early October (we did buy a timeshare here too). Several times we've have been awoken in the middle of the nite by partiers yelling to each other or banging doors or running down the enclosed, echoing halls.
This IS a family resort. Many guests have young children with them. More than once, my children have been rudely awakend, and my husband and I are left to rock them back to sleep with the noise continuing outside our room.
Calls to the front office resulted in a knock on the door of the offender by an employee, but then an hour later, there is another group of selfish, inconsiderate slobs returning to their rooms and yelling at the top of their lungs.
So I have no complaints about the resort. I just wish people would occasionally think of others while enjoying their holidays. After all, we are paying the same room rate and deserve to have a happy holiday too.
Lake Okanagan Fall Trip
We just returned froma week at LOR and were less than impressed. We stayed in a 3 BR Condo at the far end down by the stables. We called the day before we arrived to see if an early check-in was possible as our flight arrrived before noon. They said, no problem. And to our surprise, when we drove up with 3 little kids our room wasn't ready. They indicated they were unable to tell us when it might be ready and that we would just have to keep on calling to see. Once in the room, it was very dark and dingy, all buut the carpet were 70's era motif. I found the front desk staff did the bare minimum to assist and dismiss you. We asked about the pools as autumn weather is too cool for outdoor swimming, and they said there was an outdoor wading pool for kids. 2 days after our arrival, a tent appeared over the outdoor pools, nice but perhaps they could have mentioned that to us when we called. We asked about picnic tables along the hiking paths and were told there were none. So we go for a hike, lo'and behold what do we find? Picnic tables! Too bad we hadn't brought our lunch.....
Anyway, the stables and peter the horse guy were great, the golf course is a great little par-3 and the Fall weather is our fasvourite time of year. HOwever, compared to resorts we've been to in the States I have to say LOR is well below average.
Quite a nice place
I read some of the reviews before going to LOR and was concerned, as some reviews were great, some were terrible. Our experience there was pretty good, not fabulously outstanding, but pretty good. Here in Vancouver, we get "stay 2 nights, get 3rd night free" coupons for LOR in the mail, so we decided to check the place out, as our family has often spent part of our vacation in the Okanagan. We love the lakes and the great summer weather. We stayed in the cheapest rooms at LOR (still $239/night) in a building named the Kokanee Inn, the most distant building, just next to the riding stables. The room was a studio suite and was quite nice: one queen bed, one sofa bed, an adequately equipped kitchenette, a reasonable sized dining table for 4, a balcony looking out towards the lake, but with no lake view due to huge pine trees: still pretty nice. The balcony overlooked a small, quiet circular pool, which wasn't used much (except by us!) With the sofa bed closed up, the room was very spacious and comfortable for 2 parents and 2 kids. We didn't spend much time in the room other than sleeping, breakfasts and lunches. There was no peeling paint or furniture in bad shape (as noted in some other reviews) everything was fine. The air conditioner was adequate, it kept the entire studio suite well cooled. The cleaning staff visited each day to make beds, change towels, vacuum a bit etc.
There are 3 pools at the resort: 1 was a quiet and secluded one, behind our Inn (Kokanee) and other 2 are at the main building. Both main area pools were great for kids, and the views of Lake Okanagan from the pool decks were breathtaking. There is a hot tub at the main building, and some indoor jacuzzis (which we never used). The beach was great: adults and kids enjoyed jumping from the dock, swimming out to a sunning raft and bigger kids (and quite a few dads!) had a blast on two jumping trampolines floating out in the water. The beach was tidy, I enjoyed watching boats, checking out the mountains with binoculars, lazing in the sun and watching my kids in the sand trying to catch minnows with a net and splashing around in the lake. There were seadoos and boats for rent - but rental prices here were considerably higher than at other Okanagan area resorts.
Some other reviews mentioned the Cabanas dining room was slow: it was fine while we were there: kids got crayons upon sitting down, we ordered within 5 minutes and were served about 5-10 minutes later. They had an inexpensive children's menu, our kids ate everything, liked the place, and both my husband and I enjoyed our meals. Maybe all those bad reviews from last year prompted the changes.
What I appreciated, but my kids didn't was the size of the place: Kokanee Inn was a pleasant 15 minute walk from the main building (with pools, restaurants etc). The beach was about 300 vertical feet down a several long sets of stairways and driveways. If our kids were older, or we were without kids, it would have been great, but our 3 year old often needed to be carried part way up: kids get pooped out on the beach and we typically made 3-4 trips back and forth between room (for lunch, snacks, forgotten beach toys, afternoon nap for the youngest etc), the big pool and the beach each day. There was a free shuttle, but it meant you had to find a phone, and sit and wait (for me it was sometimes with a snoozing kid draped over my shoulders.)
When our kids are teenagers, we'll return.
There was a nice network of hiking trails on the property and nearby: some along the waterfront, others up on the cliffs. Nice for parents, but kids weren't impressed.
The resort had a good kids program.. for 2-3 tokens( $2.50 each), kids could participate in supervised crafts, outdoor and water activities, varying from 1-3 hours each. Some kids were in these programs all day: like an all day camp, freeing parents for anything else. I tagged along with my 3 year old for one activity (he was too young to go, but wanted to join his older sister) the activity leaders were teenagers who seemed to do a good job - despite the fact that a couple of kids had no manners and no respect for authority ( a few of these kids were much worse behaved than any I had seen in our local schools)
There were tennis courts, and a golf course which we didn't use. Riding stables are on the site. Our kids checked out the horses but were too young to ride.
All in all, pretty good. We will return, not next year, but when our smallest is at least 6 and can climb and hike.
Just returned from a reunion held at the resort. The service was excellent. The food wonderful and the resort beautiful. Friendly and helpful staff.
We LOVE Lake Okanagan
Our family just spent one week at Lake Okanagan Resort and we that place we all just love it. There is so much natural beauty and such a diversity of things to do that for a whole week you don't even have to leave the resort if you don't want to. From all the water activities on beautiful Okanagan Lake to golfing, playing tennis, walking on the nature trails, horseback riding, using the exercise room to participating in their organized daily activities during July and August, we found that there was never a shortage of things to do. We found the units at Lake Okanagan Resort were tastefully decorated and complete with all the kitchen equipment and niceties. We only had a one bedroom unit for our family of 4, but we didn't feel cramped because the resort is so large and has so much to offer that one could be off at one activity and another somewhere else, enjoying the resort and their holiday the way they wanted. We found the resort a very friendly place and everyone from housekeeping to waiters to management were cheerful and helpful so as to make our stay pleasant. We have stayed at a number of resorts in Hawaii and the United States, Canada and Mexico and we feel that Lake Okanagan Resort is a "jewel" for its natural beauty as well as for its diversity and number of activities offered to all age levels.
We Were Very Disappointed at This Resort
We were very disappointed with this resort and we will probably never stay there again. Our room was small, dark and dingy and was not very clean. We received maid service twice in a week's stay. There is one little air conditioner in the back bedroom to cool the whole unit--those sleeping in this bedroom froze to death while everyone else baked to death in the other beds and rooms. We found our stay to be very noisy at all hours as the units and some of the amenities are squished very close together in addition to the outdated ice machines, wooden stairs, etc. The worst was the "Cabanas" restaurant! The food is O.K. but the service is EXTREMELY SLOW without any good reason. We found this for every single meal we had there at ALL times of the day!
We never received any beverages in less than 20 minutes or our meals in less than 60 minutes after ordering--with 3 young kids, this was quite annoying. The young, inexperienced staff appear to be very lazy and uninterested in their job duties or the customers and they would always just disappear for long lengths of time for no reason! You could usually find them huddled together in the kitchen area talking and goofing around. Unfortunately, it's not very convenient to eat elsewhere as the resort is a VERY long way down a very nauseatingly winding road from Kelowna. We're pretty easy going tourists who are not very demanding at all, but we've stayed in so many other great places in Kelowna and the Okanagan that for the money they will charge you to stay here, it's just not worth it!
I Love It We Go Back Every Year
My family and i come back every year to this special place. We've even bought a time share!!! The pools and water are great and the resort has so much to do the best way to stay is in a chalet.
My wife and I arrived at the resort after 13 hours of driving , only to find our room had no air conditioning. It was too hot to sleep,so I stayed up late standing out on the balcony trying to cool off. The day had not been hot there that day. It was cloudy and wet. I can only imagine what it would have been like had the weather been hot. We had to keep our front door open all night to keep the room from heating up. The only other complaint we have was about the poor service at Cabanas Restaurant. You would think the young fellow was just hanging out with his buddies with his casual surfer attitude. We waited much too long to have our orders taken and be served coffee. We tried to get his attention ,but he was not available because he was too busy talking with his co-workers. There was only one other table with customers in the whole restaurant and several people were working at the time. Thank goodness the food was good.
The worst management
We stayed here last summer over a long weekend with friends. When we arrived our rooms was not ready (6pm) and then when we did check in we were told that there was a mistake with our reservation and the we were going to have to change rooms the next morning and then again the following morning. Needless to say we were chocked!!!! When the first morning arrived we were asked to leave our room at 9 am and told that our new room would not be ready until between 1 and 4 pm. We were a group of 3 young couples each with an infant under 1 year. We refused to leave until our new room was ready and the manager made no effort to accomodate us. Finally we found a sympathetic chamber maid who said that she would clean our new room right away and also added that it had been vacant from the night before and that it wasn't booked the next day.Hopefully they have found a new manager as our group was amazed that a resort this size could have someone so stupid and unorganized in control. You could never pay me enough money to return there. By the way were asked to have our room discounted for all of the inconvience we were put through and they refused.
Lake Okanagan Nightmare
I stayed at this resort for one week with my husband and three young sons. The rooms at the resort are a throwback to the seventies with peeling paint and poor furniture. We were told that we had a standard room and not a deluxe room and that we would have to pay more for the deluxe suite. However, their website makes no such distinction just quoting a rate for a one bedroomed suite but showing pictures of what there accommodations manager calls the deluxe suite. The air conditioning in the one bedroomed suite consists of one small unit in the back of the bedroom. This was woefully inadequate in cooling the entire suite. The Cabanas restaurant at the resort also leaves much to be desired. Although the food is acceptable the wait for it is not. We dined at Cabanas on at least four occasions and always had a wait of over 30 mins to receive any food and on one occasion we waited over 60 mins to receive a fruit and vegetable platter and an order of garlic bread. We also had issues with the cleaning staff performing a less than adequate job of cleaning our suite and vacuuming onlt teice in a week's stay,
Although the setting is lovely, the Lake Oganagan Resort appears in need of a great deal of renovation in both appearance and management. I would not consider this resort to be good value for money as the rooms are far too small and dingy for the price.
TripAdvisor Reviews Steigenberger Hotel Stadt Hamburg Wismar
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