Shabby , Shabby

We have stayed in better kept motels when we were starving students...25 years ago. Our overpriced room seemed to be in the process of getting a paint job...spackled walls...paint splashes on the furniture...broken furniture...our balcony over looked the garbage bins..and could you smell it if you tried to sit outside...and the noise from the delivery trucks added to the aroma..we waited hours for extra towels...3 towels for 2 adults and 2 children didn't work out. When we complained the managment offered us a future stay with 1 night at half price...you must be kidding!! Our family couldn't wait to get out of that place.

A deal

This property is located just outside of downtown and provides virtually everything you want in a vacation. Rooms were clean and the staff was very helpful. Building shows some signs of wear, but is a great family place. View on the waterside is spectacular.

Beautiful Location

We were a bit concerned about the reviews regarding the rude staff and lost reservations, but we were treated well, and not only did they not lose our reservation, they upgraded us for free! The hotel is in the middle of rennovations, so our room had many updates. Our only real complaint was the exhorbitant prices in the restaurants. The breakfast buffet was $12 each, Stewman's was not only grotesquely over-priced, but the food was awful and the portions skimpy. We solved this problem by eating in town. The location of the hotel is great and the grounds very picturesque. Had it been allowed, we would have given the hotel 3 1/2 stars.

Attn Management: Check out the condition of your laundry facility!!

This hotel advertises that it has a laundry facility...if you need it, beware! This was a very important amenity to us as we were doing some extensive east coast travel with a family of four. Someone removed it's door and leaves it exposed to the outside pool area. Each load of laundry costs $2 to wash AND $2 to dry. No change machine on site. Hotel front desk wouldn't give us all the quarters we needed, so we wound up using dollars in the snack machines to get change. Hotel elevator won't go down to the basement laundry room, UNLESS you do a trick with the buttons to get it to. Laundry room has a bathroom (which is FILTHY!) and a dry sauna which some inebriated teenagers decided to use that particular nite AU NATURALE and I had to whisk my young son back up to the hotel room. YUCK.

Good location of the hotel, but not one of the more personable in town.

Stay and rest awhile

Stayed twice in the summer and enjoyed our stay bith times. Hotel is in need of tidying up a bit but the pool area has been modernised and is fabulous, right on the edge of the bay.

Our experience of the front desk was fine, but we treated them as human beings.

Only problem was Amercian kids playing in the pool until midnight whilst the parents gorged in the somewhat bland restaurant.

How can anyone eat here when there is so much variety in the town?

Why bother paying resort prices and then arriving in the twighlight before leaving first thing next mroning for your next 500 mile day. At least it meant our people watching was varied and the pool was quiet through the day.

Never Again!

To summarize our stay: We made reservations 2 months in advance. When we got there, they didn't have our room and they were unwilling to work with us to solve the problem. The front desk is absolutely horrible, including the managers. The halls and rooms are a bit run down for the price, the hot tub was out of order and there was duck tape holding on some outter door handles. The staff was extremely rude, condesending and liars. We reported the hotel to their parent company and explained - with specific names and details - and they did apologize and make an effort to win back our loyalty.

Because we were there over the 4th of July holiday, we were forced to stay 2 nights because no other hotels had rooms available. We did move to the ATLANTIC EYRIE LODGE - the people were great, the view awesome and it was very relaxing.

Good choice, but some improvement needed

WE have stayed at this hotel every summer for the last 5 years. There are so many nice things that this hotel offers, but consistently every year, the downside is the front desk. The positives- the upperfloor rooms (not facing the ocean) are good sized and nicely furnished. They have recently renovated the bathrooms, which are a nice size as well.

The upper floors have balconies and the hotel offers many extras. They have a great restaurant (always exceptionally good food-breakfasts to die for), a poolside bar, and a Lobster pound on site as well. IF you like the consistency of a good chain hotel with some extras, this is the best that the town offers--I think they like to preseve the scenic side and not have any highrises (understandable). Beds are comfortable, and all in all, the grounds are great. However, every year, there are problems upon arrival. We thought maybe we were jinxed, but found that numerous other guests have the same problem. Different rates that what you booked, or they can't find your reservation- TAKE THE PRINTOUT OF YOUR BOOKED ROOM IF YOU BOOK ONLINE- otherwise, if they lose your reservation, you're screwed. We saw this happen to a big family last July- they had to buy an oceanview room at a peak price and were furious. We've found that the front desk staff is summer-student help, not hotel professionals. SOme talk on the phone like they're working at a fast food place while cheking you in- paying no attention to what they're doing, others are fine. Just make sure you take your reservation confirmations. Other improvements needed- the halls are a bit warn, as is the carpet. All in all, it's a decent hotel.

Great Location for a low price

this was a perfect place for the four of us. We stayed there in the middle of June. My kids and I enjoyed the pool with its view right on the ocean. The room was spacious with a balcony. We paid only $99 per night. The free ferry service every half hour to town was especially nice as it allowed us to see the other hotels in the area. This hotel was special in that it was right on the water at a price comparable to other hotels. Staff was very nice, Only problem was in the bathroom with a wicked smell. apparently the grout in the floor tile was giving a terrible odor, This was going to be corrected later. If we are in that direction again, this will be the place for us to stay.

Great option in Bar Harbor

We decided to stay one night in Bar Harbor after we spent a long weekend camping in Acadia. The Holiday Inn was awesome. The rates were competitive and slightly less than those hotels in town (we were just off the main strip about a mile or so and on a free shuttle route). We had breakfast at the main restaurant in the hotel. Buffet but very good! THe room was clean and had a nice view. The pool and jacuzzi felt great on our aching backs and legs after spending a few days hiking and canoeing! I would recommend this hotel and stay again!

Excellent Option

I had searched and searched for a hotel for a quick weekend trip to Bar Harbor and ended up at the The Regency Holiday Inn. What a pleasant surprise. We are not B & B types, I like large "resort style" hotels, and I think this was the closest thing in Bar Harbor. We were right on the water, with great views of the mountains, there was a good sized pool for my 8 year old to enjoy, there were two resturants, we were on the shuttle route which ran about every half hour, Grandpa could sit in the lobby and the staff was great at tending to our very picking family. Only note I would make is that the hotel recently went to all non-smoking rooms, however, to anyone who is senstative to the smoke those rooms which were smoking still stink..... a bottle of fabreeze later we still needed to move rooms. I would definitely recommend this property to anyone who asked!!! PS. I had also heard the Harborside was very nice and I agree that it will be once construction is over!!! Some very angry guest ended up with us at the Holiday Inn.