International Palms Resort & Conference Center
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... that never before have I been treated with such disrespect and disdain as I have by two of your people on duty at the front desk today. I have travelled to the USA from South Africa and have been traveling from city to city since the beginning of November, starting in the west and making my way east. I have had nothing but praise for the people and the states and the cities that I have visited to date and have blogged & tweeted and face booked my endless WOW moments - that ...
... de insiders die dit lezen soort van kippenschuur (was overigens wel heel lekker) gaan we slapen, het is inmiddels al vier uur Nederlandse tijd. Tsja.....dat pikt mijn bio klokje dus niet en ben ik gewoon om half zeven NL tijd wakker:-( maar even uit bed en op I-net surfen en later maar weer proberen te slapen. Vandaag rustig aan gedaan alleen wat gewinkeld in "the Florida Mall" want morgen is het plan om naar Universal Studio's te gaan, we hebben er zin ...
... drenched but found the whole situations pretty darn funny. So we walked (kinda half swam actually) up to ‘Soarin’ wearing our drowned rat attire. We then found ourselves waiting for a bus with 40 other people. In the pouring rain with no shelter for a bus that forgot us till 11.30pm. Finally hit the hay at 1am with only a muffin for dinner.
How has this resort rated in the past?
- Swimming pool
- Room service
- Wheelchair accessibility
- Fitness/Health center
- Business Services
Historical Traveler Reviews International Palms Resort & Conference Center Orlando
We stayed at the Holiday inn on the 23/10/03 We were very disapointed ,it looked very good in the virgin brocchure. Arriving at the hotel we were told our room was not ready ,and we had to wait around two hours before we could have our room. The room was ok ,the bathroom was a bit small with the shower unit hanging off the wall ,which i complained about which was fixed, The only good thing about this hotel was the location ,there are better hotels for the same price i would not stay their again ,its a bad choice by virgin and we expected better.
Good Location, Bad Hotel
Overall this hotel was a disappointment. When we arrived the toilet was not working and the tub faucet had a major leak out of both handles. As for the bed, there was a major pee stain on the comforter. Also there was a large gap under the adjoining doors allowing us to hear the occupants in the other room. They told us that the room that we had was one of the newly renovated rooms. If this is true, I would hate to see the non-renovated rooms! The only plus of this hotel is the proximity to Universal Studios. I would not recommend this hotel to anyone. There are better deals elsewhere.
Not so bad
This hotel is older, but not too bad. It has a good location and has quite a bit of group business. I stay here often for business and I notice an improvement in service and consistency in the past 6 months.
Yes- the hotel needs capital improvements, but overall, the staff is caring. I am very picky when it comes to guest room cleanliness--- even though the exterior is worn, every room I have had has been very clean.
I feel the staff does a great job considering what they have to work with. This hotel is NOT brand new and sparkling, but is clean and priced fairly.
This is an awful hotel....don't go there!!!
Well i'm just back from my holiday in Florida staying at the Holiday Inn International drive through Virgin Holidays. We are frequent Virgin club members and often holiday with Virgin but i have to say that they have let us down this time. The Holiday Inn is awful......firstly they put us in the tower block which looks more like a run down council flat block than what they call a four star holiday home!! My daughter who is only 8 was constantly looking over the railings 11 storys high and i could just see an accident waiting to happen. The railings looked unstable and i wasn't taking any chances. I felt sick when i saw her go near the railings. The rooms were awful so we asked for a move the same day. They moved us to a room on the E block ground floor. When we got in the room it was seriously damp, mould on the walls and the carpet was wet near the A/C unit. There was what they called Florida ants crawling all over the room and also a 4 inch gap near the door for any kind of insects to invite their way into our room. We had to jam towels near the door. We complained several times but they couldn't move us until there was availability. We moved a few days later to a cleaner room with no mould or damp. It was very small for 4 people. The safe didn't work and it took days for someone to fix it!! The pool was okay but the pictures on the Virgin website made it look massive.....it is tiny!! The hotel itself also rents areas of it's grounds to large groups of people doing seminars which we found unappropiate when we were trying to enjoy our holiday. Large groups of people, up to 60 people gather by the pool eating area. So there was no chance of getting a bite to eat when there were around.
Overall my holiday was terrible in that hotel but i must say i really enjoyed getting out and about so most of our holiday we tried to be out and about....we dreaded going back to what we called the hell hole!!!
We had a good time despite the little problems/
I would like to comment on our stay at this Holiday Inn. We traveled with three children, our biggest fear was being found out. This place is very big, and very busy, they could not care less about how many children we had, no one asked. They did not care about much else either. As other reviews have said, the place is somewhat run down and needs updating. Our room was in an "out building" (the two story building in the web picture
between the tower and the pool). It was a typical outside entrance room
with one wall all glass, door, and air conditioning unit. One
afternoon, the a/c unit switched to heat as it had become too cool in
the room, and that burning smell a season's first use produces set off
the room smoke detector. That prompted our daughter to try our cell
phone twice as we were across the street having dinner. The "this user
is unavailable message" she got cost us $6.50 each time, with no
sympaty refund at check out (local calls were charged $1.00 each and
toll free .50 each). The a/c unit in addtion to being smelly and
noisey, had soaked the carpeting around it, making it impossible to set
up our air mattress there, it fit snugly between the beds. The beds
were typical rock hard hotel variety. Our daughter commented on blue
marker on the blankets, we assured her that the blanket were washed in
between guests. Our faith was questioned when she saw the same blue
maker on the night stand. The TV was new, but limited channels with no
cartoon channel for the kids. We used the heck out of the microwave and
refrigerator, which were both clean and new.
The pool area was a hit with the kids. There were plenty of towels provided poolside. The grounds were nicely lanscaped, only because that service is contracted out. The others staying there were not offensive, but that may have been blind luck. It seemed that the pool area may have been anything goes after dark, and the deck had not been swept during the four days we visited it.
The location is great with plenty of shopping and restaurants within walking distance. There is even a bus that goes up and down International Drive if you don't care to drive (It was very congested Saturday night, but only held us up 10 minutes). It was a quick drive to Disney, and a quick return back.
All in all, for a total of around $45 per night after taxes trough Priceline, $3.95 resort fee paid at the hotel, we would do it again. We must be getting used to this poor service thing living in Atlanta.
p.s. Bring your own drink to the pool, as a cup up Bud Light was $3.50 at the Tiki bar, and I'm sure no one would care.
A good choice
1. Good Location
2. Clean and large rooms
3. Excellant Swimming Pool
4. Helpful Staff
All you want for a good base in Florida
We booked our holiday with Virgin, as we have before, and chose this hotel for its location. We looked on the web and it seemed fine, so we confirmed it. Travelled there, 10 hour flight and got to reception desk, tired and hot. Staff member offhand and was actually talking to another staff member about her brother who was visiting, and not dealing with us. Got our tower block room on 10th floor, a 5 minute walk with cases, no bellhop around, and got to room. Used swipe card to no avail, the door handles open upwards and the door was stuck. Waited 15 minutes outside for security, and then got in. The exterior was awful, but the room itself was good, two big beds, fairly good bathroom , tv and fridge, microwave etc. So happy on that score. Yes the shop seems to close early , and there is no other net access than a booth in here, which is bad news. The pool is good, but all the furniture is grubby, and needs replacing. Shuttles go to Universal and Seaworld only, not Disney, and go to many other hotels, so takes a while.
Overall we would not reccommend the hotel , apart from a good location.
The Courtyard by Marriott further up is much better, opposite the Pointe Orlando. One tip for anyone, visit the Official Tourist Center about five minutes walk away, loads of good maps and information there.
Orlando is a great place, and the I Drive is a good place to be, we ate at Bennigans and Angus Steakhouse , both good places. TGI disappointing. Anyone going make sure you have a good idea of what you need to see and do, so much around. Shopping at Festival Bay, Pointe Orlando and Citywalk is very cool, with great cinemas. Men in Black is a very cool family ride by the way.
David L Hone
Did NOT Love the Best Western!
We booked this hotel over the internet, and we were very disappointed when we got there. I didn't feel quite safe there, even in the lobby.
The service at the front desk was horrible, and everything was really run down and cheesy looking. We payed extra for a room with a whirlpool tub, and we got to our room it reaked of mildew and mold. The tub was in the middle of the room, surrounded by pink tile floor. We stayed one night before we booked it over to the Courtyard Marriott, which was less expensive. The only good thing I can say about this resort was that the pool and the landscaping were nice. There's a snack bar by the pool, which seemed convenient for people with kids. Overall, I would definitely NOT recommend this hotel to anyone.
Nicer over the internet than in person
I booked this hotel over the internet. I was disappointed when we arrived. I assumed we would be in the tower building, but was in the smaller building. The pool is large and pretty inviting with a water fall, but pretty crowded. The entire resort is a bit run down and needs some updating. Just a bit of advice I learned from hind sight, always call the hotel and see how old it is and if it has been renovated recently. I did not do this and regretted it. There are too many newer and nicer hotels for the same price or lower. The room doors are really heavy and slam hard. My son slammed his finger in it, accidentally. The pea green doors and hallways are hideous. The rooms have a strong scent ( I would rather call an odor). The bathrooms have a nice shower head and gives a good spray. For a resort described over the internet, I expected it to be nicer. We will never return. I decided to write this review to help people learn from my mistake. If I would have read one of these, I may have made a different decision concerning my hotel stay. Your vacation is too important to stay in a mediocre resort. Too many other nice ones. I found myself looking at every other hotel all week, wishing we were somewhere else. Research before staying at the Holiday Inn International Drive Resort.
Mediocre hotel., great pool though.
First of all, let me start by saying this hotel looks much nicer online than it does in person. There are 2 different buildings that make up this hotel one is the tower building (the white building with holiday inn logo on it) which is exterior corridors., and then a 3 story hacienda style building with interior corridors, which is where we stayed. The room itself seemed to be your average hotel room, had a nice open layout, king bed, pull out sofa bed, fridge/microwave which was a real life saver for us. It was decorated in nice bright colors, same with the hallways which I did notice could use a good vacuum/carpet shampooing. The restaurant was nothing to write home about, the bar was very nice, and they also had a gift shop that always seemed to close early. The check out/check in lines are rediculous, but I assume this is the norm at many resort hotels due to the high travel volume. One part that i was very pleased with (the reason I chose this hotel) was the pool, it was wonderful. Very clean and plenty of room to frolick around in and a really neat waterfall., however one evening they closed it down for some unknown reason (found a mars bar floating perhaps)... but did offer guests to go use the pool at Holiday Inn express a few doors down. There were plenty of lawn chairs, and big floaties for rental for the kiddies. This hotel also has an outdoor jacuzzi which isnt too common amongst the area hotels. The pool bar was nice, but small. This hotel also had a "gym" if you want to call it that, with about 4 machines., 3 of which were broken. The hotel is in a great location, with walking distance to tons of shopping and restaurants., it is right on international drive and very simple to get on the expressway as well. I did not notice any street noise, even tho our room had a lovely (kidding) parking lot and street view, I had more of a problem with noise from our neighbors and hallways at about 7am each morning. I did notice that our "do not disturb" sign kept disappearing ehen we were still asleep, also that the first 3 mornings we were there we recieved wake up calls at about 630am, to the point that we just took the phone off the hook before we went to sleep each night after, because when we notified the front desk (after the first time) that we did not want any wake up calls, they were confused and said that none were set up. This hotel was a place to sleep for me, I didnt notice anything grand about it, and Im glad i found it cheap ($55/night) because had i paid the advertised 70+ per night I definately would have been miffed! I would not return to this hotel, theres way too many in Orlando, so I would like to try another. But, watch your charge card when you return home, because sure enough about 3 weeks after I returned home, they decided to charge me again for the same stay. They were however attentive in getting it taken care of when I called, but I never did receive an apology. My advice would be to either go cheap with a Masters inn or quality inn because thats about the quality of hotel you would be getting but at a much better price. Or if you want luxury.. pay more for luxury because it certainly isnt at this hotel.