Hilton Tucson El Conquistador Golf & Tennis Resort
- Room service
- Swimming pool
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TravelPod Member ReviewsHilton Tucson El Conquistador Golf & Tennis Resort
Awesome venue for weddings. The casitas were charming and convenient for private parties and special events.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hilton Tucson El Conquistador Golf & Tennis Resort
You Pay to Use the Waterslide and spas!
My husband and I had booked a 3 night stay here from March 4 to 7 for my 30th Birthday and stayed about 4 hours. We checked in rather quickly and went up to our room, to our disappomintment our quoted mountain view room was actually a parking lot view with the mountains in the background. We were on the 3rd floor so the parking lot was right there built into the mountains. We asked for another room but was told they were fully booked (due to a Taget convention). The room itself was fabulous, very clean, updated, great magazines.We decided to have dinner at the steakhouse on the property. Dinner was terrible, the spit roasted chicken was so dried out it was like eating chicken jerky, this was masked by the slather of BBQ sauce. My husband's meal of steak and shrimp was ok, the spicy shrimp had no flavor except for the smokey taste. We decided to forgo dessert and thought we would order room service. Well, the menu was out of date and what we wanted was not available (actually all three of the dishes we liked were no longer available). So instead of the hotel giving us a new updated menu they wanted us to walk down to the lobby (no easy feat as it was pouring rain, cold, windy and the room is not connected to the lobby thus you would be walking out in the rain. I couldn't believe that they wouldn't drop it off in our room. While deciding on dessert (and if we really wanted to walk out in the rain) I looked through the spa menu and decided to book a treatment. Same thing happened, no updated menu therefore the services I wanted were no longer available. But I could come walk out to the spa and pick up a new one!! Well after talking to the front desk about the problems they said they would have someone drop off the menus. After 2 hours no menu (no surprise). One of the main reasons for staying at the Hilton was the great pool, hot and cold spas and the 140 ft water slde. Remember nothing is free.....the use of the pool is free. The water slide and the hot and cold springs are $10 a day per room! Or you purchases a package that gives you access to the business ceneter and the pools and the water slide for a fee. And you must wear a wristband to identify yourself! Well we complained to the management and checked out, the manager actually wanted us to pay for one night. I said I would pay for our dinner and that was it. We rountinely stay at Hilton hotels and this was by far the worst service ever. The hotel itself is fantastic but service should go hand in hand with the hotel. We later and moved to the Doubletree in Tucson where we were given champagne and strawberries in honour of my Birthday. The srevice was great!
Great Stay at the El Conquistador!
My husband and I recently "ran away" to Tucson for a short golf vacation and stayed at the El Conquistador. It is a large complex located in the Oro Valley area of northern Tucson set against a dramatic mountain backdrop. The hotel has a beautiful pool area with palm trees, a jacuzzi, cold dip pool, water slide, and large swimming pool. There is a food concession poolside (only open in the warmer months), an adjacent natural grass putting green, and waterfalls which are a nice touch. The generously sized rooms are very nicely decorated with a bed and sofa but have small bathrooms. The rooms are situated in several buildings located around the pool area which can make for a long walk to the lobby, fitness club, hotel restaurant, or parking lot.
There are many activities at the Hilton including golf (Pusch Ridge 9-hole course on site and two 18-hole courses a short drive away - free transfers are provided) as well as horseback riding. The Hilton has great ammenities, is well located, and is an excellent value. We would definitely return!
Great Golf Get-A-Way
I just went to the Tucson El Conquistador on one of their golf packages, because I could not pass up the great deal - $199 for a resort room and golf, in Tucson Arizona, in the winter. Well, the golf was fantastic. The El Conquistador Golf Club has two eighteen-hole layouts. One course is more open and forgiving; the other is a tight, desert course with some ?target? holes. This course, called Canada (as in Spanish, not our northern border country), winds through desert washes. There are changes in elevation from tee to green on many holes, which is rare for desert golf. It is definitely the more difficult of the two courses. Both courses flow through a nice housing development but the homes are set way back from the fairways and there is lots of desert in between. We saw deer and havelinas crossing the fairways. The club has a huge athletic club, which I had access to, but I mostly used another workout area at the hotel (hotel is a ten minute ride from the club). I was told that since Hilton took over, there is a concerted effort to upgrade the clubhouse and courses. They are spending millions upgrading the entire resort. On the last day before dashing to the airport, I got in my last fix of golf. I played on their 9-hole course called Pusch Ridge. It looks so unassuming and short, but it was really tough. It has changes of elevation, is very tight for driving, some deep sand traps, and it has one par four with water all around the green. When I return, I want to attend the golf academy that they have just started. It has its own practice area, which looks directly at the majestic mountains behind the hotel. All in all, a great golf getaway. Hotel number ********.
Sun, scenery and serenity
This is our third trip to the Hilton El Conquistador and we had a very good time. We visited in early January 2004. The hotel is clean, modern, spacious and well-equipped. The grounds are very attractive with fountains, landscaping and plants. We really like the fact that it is a big hotel with conference rooms because it gives our 4-yr old plenty of room to run and let off steam. In addition, the new water slide was definitely a hit. The staff is very friendly. We received excellent service. The location is very nice. You are situated at the base of a mountain and can look up at beautiful views. The hotel is located far enough out of the city to have peace and quiet, but close enough to access the many attractions. As an escape from Minnesota in January, this is wonderful. Our only advice would be to avoid the corner rooms near the doors. While the hotel in general is quiet, there can be a little noise as people come in and out of the doors. It wasn't really a problem, however.
we stayed there on 11/29 for just one night my friends cousin had there wedding here. it was absolutely horrible. staff was rude and unhelpful.
they charge $4.00 plus 15% service charges if you open the bottles of water in your room. youd think for a hilton that would be complementary the rooms were not at all what i expected. old looking musty smelling and not that nice. the staff that helped at the wedding were very rude to all the guests. including a waitor who rudely passed gas very loudly during the maid of honors speech,and who also rudely made cat calls to me and my friend when we walked by him later at the wedding. there was no privacy on our balcony on the first floor its a cement slab no fence at all. the drinks were so bad at the wedding noone bought any.4 dollars for a soda and 8 for a mixed drink. the best man forked out $375.oo for a keg for everyone and the hilton tried to say they had to take it away at 8 when we had the hall until midnight. so we threw a fit and eventually they let us keep it. but there should of been no debate about it. and my silverware was horribly dirty at dinner like someone already ate off it. and the plates were disgusting too. this expeirence eft a horrible taste in my mouth of the hilton or maybe it was the dirty silverware..haha reguardless this place sucks it should be shut down. paris and nikki hilton would be ashamed if they stayed here.
Worst service I have ever had
You could not pay me to stay here. The service was terrible. There is a min of a 25 minute wait to be served at the pool. They are not afraid to remove personal items from your room as well as treat you with dis-respect. Be aware of extreamly rude and outragous behavior from every level of staff as well as the management team. I travel very frequently and have never seen anything like this. I not only made note of it to my HR department but every friend and family member I know. Please take warning!
We played the Hilton El Conquistador Golf Course on Saturday, 10/18. When I booked our T time on 8/22, (as a Hilton Honors Member), I was told that we would play the Canada course because the overseeding would have been done two weeks previously. When we arrived, we found that we had been switched to the El Conquistador course. It was dried out and brown and not fun to play at all. The worst part is that we had to pay full greens fees. If the course is in that rough of a shape, a discount should be offered, or advanced warning given. We felt we unfairly paid high buck for playing on a patch.
Really wouldn't want to stay here again, Hilton by name only
Very nice rooms, all with some kind of view. Parking is attrocious, have to fight for a parking place, we waited until other guests went to dinner to park. We were on the first floor of building 3 and had to take the elevater "Down" to get to our room.We paid only $65.00 per night for 3 days, but would have rather stayed at a hotel with more parking and accessabilty.Also now have a sign, "No outside food or beverages, No Coolers, Must wear wristband (whatever that means).
Wasn't like that the last time we stayed there.Nice room, everything else SUCKED.Fire alarm went off at 11:45 and stayed on for 45 minutes, no fire, just alarm.
Terrible resort and very dated
I would not recomend this hotel to anyone. Even if they gave me a free night I would never go back. We had problems from the moment we arrived throughout our 4 day stay. From service to room issues. The hotel has a nice pool and thats about it. It has been cheaply renovated and the hallways smell musty. We had such bad luck that the hotel manager didn't charge us for our last night stay that should sum it up for you.
Spacious Rooms, Surrounded by Desert Beauty
This hotel used to be a Sheraton but now it is a Hilton. The rooms are very spacious, with large picture windows and eithre a patio or balcony. The hotel is old and is showing wear, but it is still a nice room.
POSITIVE: Good service as with most Hilton hotels. Absolutely stunning views from all rooms -- you either get a golf course, desert, mountain or pool courtyard view! Nice pool with tropical trees and decor. Lot of desert creatures run around at night and during the day since you are secluded from city life. Lots of things to do if you want a resort vacation (horseback riding, golf, kids' programs, spa, etc).
NEEDS IMPROVEMENT: Bathrooms are really looking old and are not luxurious. Only one sink, no hairdryer, old step-in tub with shower curtain, old tile floor. Also, the decor is a bit too neutral, with ugly dark brown bedspreads and carpet. The hotel itself is about 3 stories; bottom floor rooms have patios with no balcony or separation from nature (not much privacy).
BOTTOM LINE: Very nice hotel, but not anything more than "above average." Watch the rates here -- I would not pay more than $115 a night for these rooms.
TripAdvisor Reviews Hilton Tucson El Conquistador Golf & Tennis Resort
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