Hilton Phuket Arcadia Resort & Spa
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Historical Traveler Reviews Hilton Phuket Arcadia Resort & Spa Karon
Beautiful Hilton Arcadia!
We got to stay at the Hilton Arcadia Resort and Spa for the duration of our visit to Phuket. The hotel is just across the street from beautiful and peaceful Karon beach. The hotel also house a British consulate office so security is tight. Taxi dropped us off at the lower lobby. Trams were there to whisk us up to the hotel. The hotel is in a beautiful park like setting. The check-in lobby is outdoor with beautiful warm contemporary furnishings. For being Hilton Gold VIP member, I got a bit special treatment. I got a beautiful dozen roses and delicious passionfruit juice upon checking in. It's a first for me at any hotel. My companion got a garland of jasmines. We got upgraded to a deluxe room at the Lotus wing. The receptionist walked us to our room herself. The walk was very nice as the hotel nestle at the foothill of a beautiful mountain. The room is nothing short of perfect, warm comtemporary motif again. Huge welcoming fruit basket with both temperate and tropical fruits. Of course I only ate the tropical fruits. Orchids adorned our pillows, bathroom, night-stand. We tooks lots of pictures of the room and try to remodel our bedroom just like this one. It's nicer than the room at the Peninsula Bangkok. We got access to the beautiful Executive Lounge with a gorgeous view of sea. The service in the lounge is outstanding. It puts all the other Hilton executive lounges I've been at to shame. The ladies were polite and very gracious. The hotel offer an array of activities which we didn't take advantage of. We did have a wonderful meal at Thai Thai restaurant. The gem of the hotel is their SPA. It's a spa experience I won't soon forget. It melted away all of my stresses from navigating Patong beach earlier. Highly recommend this hotel for couple on honeymoon, family with kids. I will be back soon.
Fabulous hotel, great views, attentive staff
Love this hotel. Stayed in a deluxe room in the Lotus Room. Just fabulous.
View of the ocean. Much more peaceful than neighboring Patong.
I hear the spa is great, but the manicures were 1/10th of the price down the road.
Dinner in sails was good, if a little lacking in atmosphere.
Another night we went left along the beach road, and had dinner at "restaurant on the rock", and it was very romantic.
Took the advice of others here, and got our taxi driver's number on the way to the hotel, and used that to book our ride back to the airport. Even paying him twice what was on the meter (THB400) was cheaper than the THB1,500 that the Hilton BMW costs.
Ruined by loud music from the bar........
beautiful hotel.............but........the music from the lobby bar was blasted until late into the evening. so loud you had to close all the windows and cover your ears with a pillow to sleep. too bad, it would have been nice to enjoy the ocean breeze and sound of the waves..........might as well stay in a cheap hotel or brothel............
Lovely but a few flaws
Had a lovely time for the most part at this hotel. As has been said before, it is huge and impressive. At night it is truly stunning, with many floodlights lighting up the greenry, pools etc.
The lobby is amazing. The room we were in was a little bit tired around the edges, but still nice. (Andaman Wing room 550)
The real highlight is the spa complex, you should go if you can afford it. You go into a central building and then they take you into an individual hut for your treatment.
The gym is good, great treadmills for those of you who like running.
The staff are excellent.
The one problem we had though was that when we were taken up to our room the lady told us the nuts on the table were complemenary but on checkout they insisted we pay for them. Not expensive but annoying.
Not sure I would go again. It was lovely, but was not really impressed with Phuket as a whole. Not a lot to see and do apart from Patong and some lovely islands around.
Huge but very nice!
Hilton Arcadia is one of those huge complexes with several different buildings and "wings". You must be a fan of a big resort to appreciate Hilton maybe, but never the less a truly great hotel!! Very stylish, new temporary design, and the Deluxerooms are 5-star class! Swimmingpool are ok. Restaurants are very good. Evening lobby bar har great quality wines at resonable prices (which can be difficult to find in Thailand...)
Over all Hilton Arcadia is a very nice property!
I was told only one employee and one guest (out kayaking) were lost in the tsunami. The hotel is across the road from the mid point of Karon Beach, which is fabulous, and damage was limited to the shops at road level under the "Lost Horizon" pool which faces the ocean and the employee parking lot. Half those shops are open the others waiting for tenants. You would never know so much damage happened elsewhere in Phuket.
Security is tight at the entrance to the complex....taxis are inspected and then only allowed into the guest drop off area. Trolleys take you to the huge open air lobby. The grounds are expansive and very nicely landscaped. There are 3 pools, but two of these are huge and bi-leveled. Multiple manmade lakes and waterfall further adorn the grounds.The Saitong wing was empty (occupancy was 47% I was told but I think it is closer to 30%) and you could have it's pool for yourself which was fun but slightly eerie. Deluxe rooms are in the Lotus wing and are fabulous. Very, very well designed, large and immaculate. Beds and (2 types) pillows delicious. Housekeeping excellent.
Every employee is friendly, courteous, just outstanding. The architecture and design are winning if not traditional Thai.
Breakfast buffet at "Sails" was excellent with American, Korean, Japanese and Thai choices. Endless fresh coffee and juice refilled by attentive staff. Thai Thai, the, yes Thai, restaurant was superb. Design, food, presentation, service all just superb! Dinner for 2 with an innexpensive bottle of wine about $60 US......OK pricey in a country where dinner for 2 can be $7 but worth every penny. Though again, slightly eerie, but simultaneously indulgent as we were the only 2 diners. I think the Chinese restaurant was closed. Never found the Japanese one.
The spa was delicious, pricey by their standards, cheap by US ones. My 650 Baht haircut included the most delicious half hour of shampooing I've ever had.
I would return in a heartbeat if it wasn't on the other side of the earth. Puts all of the Carribean to shame!
My only quibble. While taxi from airport (45 mts to 1 hr) cost 650 Baht, the hotel will only offer you it's expensive car to get back. Solution, just walk down to the beachside road and get your own cab: asked 1000, paid 800 Baht.
Got a great deal for the two of us in october 2004, arrived at hotel and was amazing from minute we got there, treated like royality with iced towels and fruit cocktails at check in. Staff were all lovely.
Room was nice and spacious we over looked gardens and mountains, massive bed, room cleaned twice a day, breakfast buffet was superb, getting hungry thinking about it. For those on diets each breakfast item was labelled 'low fat' 'no salt' etc.
Didn't try any of the restaurants as we ate down the road at the beach cafes.
Hotel grounds fanatastic, not crowded at all, pools are great, theres a small cinema, gym/games room and tennis courts.
........what can we say, couldn't fault anything really apart from the peacocks on the balcony waking us up in the morning!
Definately recommend the arcadia, especially if they keep the good deals going!
Huge hotel! great pools...
I stayed here dec 2001 before it was owned by Hilton. After 9/11... there were hardly anyone booked in this huge hotel. Kinda erie..but it was great for me. They have 3 huge pools...complete with waterfalls, slides, multilevel and small pools...and they have a deep pool for scuba lessons. The rooms are very nice, new and has a balcony with nice view. I am very happy with this hotel. It has decent restaurants in it, with great breakfast selection. Even though it is by the beach...the sheer size of the hotel makes it feel like it is far...and it is quite a walk from the rooms. There are peacocks all over the garden. I also tried the spa, and it was small but adequate. Overall, i give this hotel very high marks despite its huge size...it manages to maintain its quality and look.
The greatest place to stay..
We got there in the middle of November 2002, just at the end of the rain season. My girlfriend at the time had stayed at other 5 star hotel but this hotel by far was the best of the best. The scenery was amazing with the hills in the backround and the ocean in the front of the hotel. The pools around the hotel were perfect for relaxing and just taking in the amazing surroundings. I knew at some point I was going to ask my girlfriend to marry me and this place gave me the perfect location to pop the question. We are now married and thinking about going back already because this place is truly amazing. The hotel staff was very helpful in everything we ask for like booking tours to getting a newspaper everyday. The location was great because you were only 5 minutes from Patong. Patong is the Las Vegas of Thailand. This place had everything to do or see from Thai boxing to huge dance clubs. This hotel might cost you a little more but it is worth it in the end.
Absolutely fantastic, top hotel! Great service and reasonable prices
We booked this holiday at the beginning of the year, we knew we wanted to go to Thailand but chose the Arcadia hotel because they were offering a good deal for 13 nights.
On the bus ride to the hotel I became increasingly worried about the place we were going to be staying in as we drove through shanty towns and my image of white sand beaches and palm trees was nowhere to be seen.
When we got to the hotel, I thought there had been a mistake and they'd taken us to the wrong hotel. It was amazing! You have little trams to take you around the complex as it is too big to walk in the heat. The rooms are massive and immaculate, a maid comes in to clean every day. A tip we were given was to leave all our spare bhat on the side for the maids on the day we left.
The hotel has around seven restaurants, thai, chinese, seafood, Italian, you name it, it's there. Three pools and the beach is just across the road.
The complex is very quiet but so relaxing, there is a gym, spa and massage facilities (no dodgy stuff!). The drinks in the hotel bar are quite expensive and don't even think about using the mini bar! But you are given two complementary bottles of water every morning.
A short Tuk Tuk ride will take you into the noisy, bustling world of Patong. Here there are an array of sleazy night clubs, markets, bars restaurants.
This holiday was the best holiday I've ever had and I'd recommend the Arcadia to honeymooners and couples but not children.
TripAdvisor Reviews Hilton Phuket Arcadia Resort & Spa Karon
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