Hilton Galveston Island Resort
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Historical Traveler Reviews Hilton Galveston Island Resort
Great location. Friendly staff. Had a smell in the hotel and room but later found out all of the hotels on the beach do, LOL! Next time I'm taking some fabreeze and air freshner though;o) Stayed in the old building, no ocean view. Really loud, annoying air conditioning unit. I will probably stay their again in the future though next time I will pay a bit more to stay in the new building where I hope the air conditioning units are newer and quiter and have an ocean view. Elevators and halls were a bit warm but other wise a good stay.
Stayed the last weekend in July. Good price. Nice pool area, beach access. Beds were comfortable, robes in room. We stayed in the new tower rooms. No balcony, but good gulf view. Buffet breakfast was reasonable and good. Would stay again...
Hilton exceeded our expectations!
We reserved two rooms for the weekend of July 16, 2004. First time visit to a Hilton, and I was impressed by the professionalism and courtesy of the staff. Our rooms were large and very comfortable. I definitely would stay at this resort again. Great location for hitting the beach. I enjoyed the breakfast and lunch served at the hotel restaurant, but my sister though it was abit pricey. My only complaint would be that the mattress was too soft for my liking. Elevators were a little slow but that just a omment not a complaint.
Hilton is best location
I give this Hilton 5 stars mostly on the basis of its location. The rooms were very nice. The pool was exceptional with its waterfalls, bridges and bar. The hotel service was poor, but in this day and age good service is a rarity. People who want great serivice should go to the San Luis and pay $100 more each night. What is wonderful about the Hilton is that you can literally have a great two or three days vacation here without using your car. It is located on a resort complex that contains the Rainforest Cafe, with hourly volcanic eruptions, Landry's Seafood, IHOP, the Rainforest River adventure, and various outdoor dances and games, sort of a miniature Disney. If your budget is limited, or you have children and plan to stay 4 or more days, the Casa Del Mar is cheaper and has a complete kitchen. But for a short trip the Hilton really leaves you with a good feeling and you don't have the hastle of fighting traffic to have a good time.
My husband & I stayed at the Hilton the night we were married, July 9th, 2004. I made reservations ahead of time & ordered the "Romance Package." I planned on getting ready at the hotel around 3PM for the wedding, but was told that check-in was not until 4PM. I reminded the desk clerk that the Romance Package was supposed to have early check in, but she said it's only a request. After my initial panic, and insistance, I was allowed to check in 1 hour early....From then on out, almost everything was perfect. We had a oceanview room, bathrobes in the room, clean, etc. Friends had arranged for flowers, champange, and room service amenity (chocolate lovers platter) to be delivered to my room. They were delivered to me w/in 30 minutes of my arrival. The hotel is well kept, and very pretty. We didn't use the pool, but it looked very nice. This hotel is in a central location next door to IHop, Landry's (Good food), Rain Forrest Cafe, and the San Luis Hotel. It's right in the middle of everything. The main beach is across the street. The next morning, room service lost our breakfast order which finally arrived 1 1/2 hours later. They were very apologetic. I would stay there again even with the few glitches we experienced.
The Hotel Was Just Right For Us
I read all the reviews of the hotels in Galveston on the trip advisor plus a few in books etc. and finally decided on the Hilton. This was a perfect hotel for our family...right on the beach....beautiful pool for the teenagers...right next to Rain Forest Cafe and the IHOP! Location was central and worked out well for us...the hotel was very clean, well appointed and the staff was extremely friendly. They helped us out with directions to the Dog Track..something we had never done before...definitely can recommend this hotel
My wife and I went to Galveston for our honeymoon in December, 2001. We had a wonderful time. I had reserved a room at the Commodore on the Beach, but was greatly discouraged to find that it was not as glamorous as the photos on their website. So we decided to spend a little more money and get something nice. We stayed at the Hilton. It was a very nice hotel. Beautiful, clean, and nice gulf view from the balcony. The only problem was that there was construction going on either on the roof or next door and we kept hearing a loud vibrating noise in the wall, but I don't think we would have laughed as much without the noise. Also, it was a bit expensive, but we just got married so we enjoyed ourselves.
A few problems for a Hilton
I am a business traveler, and I have traveled to many places around the world. I know what hotels are supposed to be and how people are supposed to act for returning guests. I hold the Hilton Honors card, and the front desk attendant didn't know what my Gold card meant. My room that she checked me into was not cleaned yet, nor was the second room. The manager settled the problem promptly, but this shouldn't happen.
Good hotel -- better location
1. Nice, clean, above-average sized rooms. Not spectacular or luxurious...but very nice.
2. Lousy on-site dining options
3. Good pool for kids.
4. Wonderful location -- next to Rainforest Cafe, IHOP, and a grocery store. You'll appreciate the walking distance if the island is crowded.
5. Very good value.
We've stayed at the Hilton three times now. Most of the time it's a spur of the moment getaway, since we only live about 50 miles away. The first time we stayed we got the 6th floor (Executive Floor) for about 60 dollars more. We had a great time. The next time about a month later, we stayed again, but got a government rate and stayed on the 5th floor. The rooms are identical!!!! Even down to the bathrobes!!. Unless you want to just spend money, don't go for the executive rates. Now down to the hotel review. Rooms are very nice, large and all have a balcony facing the ocean. You either have a view of the lobby roof on one side, or a pool view on the other side of the hotel. Reasonably large pool with hot tub and swim up bar, but the last two times we've been , the bar itself has been closed, but there is an indoor bar that will take your orders. Or do as we did, make your own drinks in your room. We didn't try the restaurant in the hotel, so can't comment on it.
TripAdvisor Reviews Hilton Galveston Island Resort
Travel Blogs from Galveston
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