Hawks Cay Resort
How has this resort rated in the past?
- Swimming pool
- Room service
- Free High-Speed Internet
- Fitness/Health center
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TravelPod Member ReviewsHawks Cay Resort Duck Key
Historical Traveler Reviews Hawks Cay Resort Duck Key
A week of paradise
Just returned from a glorious week at Hawk's Cay Resort. A few years ago we took a cruise and now our kids say that this resort was better than the cruise. There were five pools to choose from. There was a main pool right off the hotel, then there was the lagoon right behind it, with salt water that kept your afloat and tiki boats the kids could rent. There was also an adult only pool. Aside from this there was a kiddie pool with a pirate ship that had slides and coconuts that spilled water on you and your kiddies. My son was 12 and he enjoyed it just as much as the younger kids. There was also another family pool behind this kiddie area, and another family pool over by an area called sunset village. Although there were plenty of people here, we never felt crowded. There was plenty of room for everyone. Best of all was that the main pool seemed to be open all night. There were three restaurants to choose from. The Cantina which was right off the main pool. It was great because you could eat with your bathing suit on there. The Water's Edge was more formal, and the Italian restaurante, which we never got a chance to eat it, looked good too. All the prices seemed very resonable. There was also a restaurant called the Palm Court which had a buffet breakfast or Ala Carte, which ever you preferred. There was also a deli and convenience store and something called the Cantina Grill, which was situated at the children's area.
Here the kids could get burgers and hot dogs and smoothies. The resort gives you a card with a room # on it and you use it all over the resort, you never need money with you. Also available right at the resort were boat rentals, wave runner rental's, para-sailing, and ski school. At night there was a teen center and every other night admission and games were free from 8-12 midnight. My kids loved it. In fact they never wanted to leave to do anything else. The prices for the rental boats, wave runner's and para-sailing were definately higher than area marinas, but then you had the convenience of it all being right there.
The only three compaints I had was that the second time we rented the wave runner's, one of them conked out and we had to come back in and get another. At $90.00 an hour, I think they should keep their equipment up to par. The other complain was that one time we got back at 11:30PM and our beds had not been bad and bathroom not cleaned (no new towels either). I called the main desk and told them every day this happened I was deducting 20% off the bill. The next morning they immediately got someone there and took a nice amount off the bill without me every mentioning it again. The children's game room, which was situated inside the main hotel could use some updating too. My kids went there one night and were very dissapointed. Other than that, I would rate this comparable to any top notch cruise ship.
Our room was great too. It had a balcony off our bedroom upstairs, porch in the front and back. Ours was a two bedroom, two bath bungalow villa. It bad a very nice small kitchen with a dishwasher, and all necessary appliances. The washer and dryer in the unit was a wonderful feature and we used that often. I am definately looking forward to going back to this resort again.
A GREAT RESORT
I am a travel agent and I have done lots of traveling and this place was paradise! They have a nice little beach/lagoon area with tiki huts to sit under, a dolphin encounter, live music, wedding gazebo (which was set up for a sunset wedding), charter boats, a kids pirate ship water park, gift shops, and much, much more. After reading all of the critical, bad reviews here about this property I had my doubts also. It is definately not a Ritz Carlton but if you like low- key, relaxation this is the place. We stayed in the tower, landview room, had a nice balcony blocked by trees (no view) but it was huge with a vanity area and a walk in closet with a seperate bathroom. They also have turndown service. We ordered room service there and it was great. The restaurants on property are all very good. But if you want some traditional "Keys" food a short drive away there are other choices.
This resort offers convienent transportation service around the island.
I visited the brand new spa and it was incredible. This island retreat has it all. What I like the best was the adult pool. It was very relaxing. This place is great for families as well as couples. There is lots to do here. Check out their website for more info. I will definately stay here again and will reccomend it to my clients.
Great family resort
Hawk's Cay is one of the most relaxing resorts north of Key West.
Everything you need is right there on property, and the staff is extremely nice and accomodating. Familywise, it's excellent, especially with the dolphin program.
For Boaters or Families
2BR/3 Bath Cottage with 2 lovely balconies right on the canal was very pleasant. We rented a boat one day and were able to dock in front of our unit. Lots of kids at the pools, which made them very popular with the kids in our family. Kids "pirate" pool and adjoining family pool very attractive -- though construction noise and less than pristine pool furniture a drawback. Lunch at poolside restaurant was appealing only to the kids, so we drove elsewhere every night, but with Duck Key midway between Marathon and Islamorada, we had a lot of choice. In sum, not an elegant resort, but in an excellent location. Families and boaters will find much to enjoy.
Ignore the bad reviews, the resort is truly wonderful. Very clean, very warm and friendly people. The Kids' Club is great, all 3 of my children enjoyed it. The pools are clean and never crowded since there are so many of them. The villas are impeccably clean. The restaurants have top quality food and service, and the family packages are definitely worth it. Among all the island resorts we saw, this was unique and unmatched in the Middle Keys! And the dolphins in their natural habitat are such a treat to watch as you sit and stare at the gorgeous sunsets. Go and enjoy it!
Grossest Resort (???) Ever
This place was advertised as a Resort. A resort from 1960 maybe. The hallway smelled like Mildew. There were kids everywhere and the rooms looked like college dorm rooms.. The adult pool was nice and the dolphin's were cool to watch. Everything was overpriced and from the first moment we checked in to the moment we left we heard people complaining..We left early. The manager told us we would get charged for the additional night, but gave him when I began to cry.This place was the worst..
Just returned from Hawk's Cay. It's a huge resort with very good facilities. Nice rooms, great pools, decent gym (small), tennis courts. We were there on a school vacation week so it was packed with kids. This is what we wanted. All in all we had a great trip. My complaints would be that it is so big and loud with steel drums and bad singers doing Jimmy Buffet songs all day at the pool. Very impersonal service. The restaurants were expensive and not that great. They are a bit petty. What's with the $5.00 per person per day resort fee and the lousy $2.00 bagels (butter extra)? I would suggest you seek out some of the terrific local dining options for good food at reasonable prices in nice settings. Your kids will definitely love it. Ours did but I would have preferred it to be a bit more intimate and laid back.
You can do better
This place is overrated. The entire place needs to be updated and it is not clean. The main thing it has going for it is the location. However, the pools are not particularly nice with the exception of the kids pool. You can do better in the Keys.
Great for kids
We just returned from Hawk's Cay after spending 7 days at the resort. The Indies "kid's club" was under construction during our stay with some days being louder than others. The pirate ship water feature and the playset is excellent for the kids. Our only complaint was when we first checked in they did not have our reservation that we booked back in December. They did give us a great 2bd 2bath villa at the Marina Village, but not at our on-line discounted rate. We wish there were more options for dining to choose from (only 3 restaurants at night) so we drove onto other keys for some meals. The dolphins were a nice distraction to watch, pools well heated and lagoon fun for water activities.
Don't stay here
Awful value for money, dirty accomodations, unfriendly staff , including the GM - go
TripAdvisor Reviews Hawks Cay Resort Duck Key
Travel Blogs from Duck Key
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