Harrison Hot Springs Resort & Spa
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TravelPod Member ReviewsHarrison Hot Springs Resort & Spa
So glad they didn't have any vacancies! Very underwhelming.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Harrison Hot Springs Resort & Spa
Never !! Never !! Again !!!!!
We went on an over night stay to HHSR, what a disappointment. It started from the minute we arrived. I went in, went up to register, waited for an available clerk only to be told" back of the line", I turned to see a line of about 15 people glaring at me in a line across the other side of the loby. Our room, $230 tx , Very antiqued!!! Eg. furniture, bedding, sinks, taps, towels....broken screen door, iron spued water,....robes $5 each....lose a towel $25....Now move the car from the 10 minute zone in front of the hotel. Park in the back lot or $10 valet.....I wished I'd paid the $10....lets just say I didn't have to go for my morning jog !!!! The pools are great !!!!!! Ah!!! Now dinner in the Copper Room. Our dinner for 2 with wine was $140 tx....our service was the worsted I've had in years, rude, unfriendly. I like to joke with the server , lighten things up....there was no joking with this guy, and when I complained he was argumentative. The food was just okay....the band was just okay.....the head server saved the night with some FREE wine to appeases us. For the money not worth it....OVER PRICED !!! All and All never again !!!!!
We liked it
We just returned from a two day mini vacation at the Hot Springs Resort & Spa, and I have to say that everything about it was charming. While other people may find the sameness of the 'big chain' hotels/motels and fast food franchises appealing, I found it so refreshing to find a spot that's a little bit different. Yes, it is an older hotel which may not have all (but does have most of) the modern amenities, but it does have character, charm and a certain panache. We had a pool view room, which offered a lovely view of both the outdoor pools and the mountains behind the hotel. We thoroughly enjoyed our leisurely dinner in the Copper Canyon Room. One reviewer noted with apparent disgust that the dinner took three hours. The reason for this is that the entertainment provided allows for diners to actually get up and dance throughout the meal - a lovely reminder of a bygone era. The breakfast buffet offered a good selection to suit everyone. The pools were amazing - we tried every single one of them. It rained during our visit and I cannot describe how soothing it was to be floating in the outdoor hot pool, gazing up at the mountains, with rain drops falling on my head (especially at night, when all the trees are lit by mini lights....).
Locally - there are trails, the lake, the mountains, restaurants, tourist attractions - I don't know what more you could ask for.
I have travelled quite extensively and I would return to Harrison Hot Springs Resort before I would return to some of the more exotic spots I have visited.
Harrison was recommended by many friends and family and I wanted to go for over two years. I finally was able to go (Aug 06, 2004), and boy was I disappointed. Everything went well at the beginning and it progressively got worst.
We went to the famous Copper Room where fine dining can be had. Well, the food was good. The service was, let's say, a little slow. It took us over three hours to finish dinner. There were very few people there (30% occupied.). The drinks were watered down. $10 for a simple watered down drink was way overpriced. Dinner was so-so. I could have better food at Applebee's or TGI Fridays. The bill for one person (one salad, dinner and one drink) ended up to cost us $80 CAN. We did not have dessert since it was closing time. As I said - slow service.
We got their "best suite" and fully renovated. It was not even close to my interpretation as "best" if even "good" room. I've stayed in Econo Lodges or Motel 6 with better amenities. The bathroom was very large. The beds were lumpy. The A/C unit requires us to purchase ear-plugs. Everything was very run down. My sister said that this "room" was much better than the "hole-in-the-wall" she got. The only consolidation was that her room had no A/C so she got a good night's sleep.
Calling for reservations:
Well, I take it that they "may be buzy" since it took me over 30 minutes to get someone on the line. Once I spoke to the reservation person, she seemed very disinterested in providing me info.
If they tell you it's natural, it's definitely not. There was so much chlorine that it was watering up my eyes. I am a swimmer and I know what chlorine is. The staff says that they do not use any chemicals whatsoever. Not to mention, I saw them put the chlorine tablets in at 5AM. The smell is even more prevalent in the indoor pools. Water was also very murky. Oh. Some of the chairs were moldy. There was at least a month's worth of mold. You can see the streaks where people's suit happened to have touched if you know what I mean.
Well, do I need to say more? The bell hop was more helpful than the people at the desk.
We traveled in two cars but one car broke down at 10PM. We called the hotel to ask for directions or to have them call a taxi for us. The clerk told us to walk it. It's not too far. 2 hours and at midnight - the group in the second car arrived by foot.
The 2nd car also asked the clerk to let the first car group (already checked in) to inform us of the delay (e.g. note or voice-mail would have sufficed) . The clerk informed them that they cannot do it. I went to the desk a few times to ask if anyone has asked for us and was told that nobody called. I later found out that it was the same person that told the 2nd group to walk.
2nd day. Well, they didn't want us anymore since my second day of reservation "disappeared." I paid for 2 nights and was only allowed for one night. I guess they do not want us. Don't get me wrong, we paid full price and not those discounted Internet price. I now have a Credit Card dispute to deal with.
Don't go ever. I've seen much better and can guarantee that anything is better than this hell hole.
Disturbing, VERY disturbing. The first room we were offered was a small, dank, hole. Faded and chipped furniture (clearly from the 1960's), bedspread also from that era, a thread-bare carpet and chipping walls (likely lead paint). There was a single "window" that overlooked a gravel-covered roof. No air con. After refusing this beauty (at a mere $ 165/night), we were told that luckily, there was a cancellation in one of their "finer" rooms. This was no better. The furniture, still chipped and faded, was from the late 1970s, bedspread and carpet, again, faded, MUCH used; all in all, this would not pass muster in a motel 6. The absolute highlight of our disturbing experience was the bathroom. The sink had a large, non-descript stain (caused by a leaking cheap faucet) that reminded me of mold colonies from my university days. The toilet was barely functional, antique, and made constant "leaking" sounds as the water dripped, whether it had just been flushed or not. In order to close the door to the "tub room", one had to physically step INTO the tub (or onto the toilet). The 'piece de resistance' was the tub. Covered by a thin mouldy shower curtain, equipped with a leaking faucet, and a five-dollar immobile shower head, it was flanked by grimmy, chipped, yellow-stained tiles, which would only be amusing if found in an archeological excavation site. This rare gem was $255! PER NIGHT! No air con, no fans.
The pool and the Spa were nice. The management was very helpful and receptive to our concerns. They did admit that the rooms, heh, heh, needed some work. They also allowed us to check out after one harrowing night, and gave us a small discount.
Bottom Line: Visit Harrison Hot Springs, go to the Spa, lounge by the pool, but stay somewhere else! or better yet, just make it a day trip and go home afterwards.
Take a bath not shower
The room was so so, you can tell by the room that it is an old hotel. The doors are old and heavy so it is quite noisy when your neighbours are coming and going in the hallway. The lakeview room that I paid for was actually on the ground floor so I saw about half grass and half mountains. I would say save your money and just get a standard nonview room, you'll be in the water more than in the room. I did enjoy the pools and hot tub which is why I paid to stay there but going to take a shower in my room was awful...the shower pressure was very weak and the temperature kept changing on me. I will probably try one of their cabins next time.
This place is fantastic
We've been going to the Harrison Hot Springs area for over 40 years and have stayed in this resort on numerous occasions, have seen a multitude of upgrades and must say it is better than ever now. The resort grounds, especially the pools in the back, are spectacular. Great hiking, boating etc. I know this area very well and can recommend some better dining than at the hotel where it's quite expensive. I can tell you which rooms are better and if you like privacy, the cottages are super. We prefer them. Fishing at nearby lakes is also quite good. Just ask me.
Very pleasant stay
I went to Harrison Hot Springs never having been there, nor heard about it (6/7/04). Naturally, I was very impressed by the view of the lake and the mountains. Also, I had a very good first impression of the hotel - it's right by the lake. I stayed in the West Wing on the ground floor. The rooms were just standard. The thing that I liked the most about the hotel is the pools - the heated outdoor pools (one for laps, one for family, and another one for adults) were very nice, esp. in the evening (open until 11pm). The inside pool is deeper (up to 8'), and has a 'hot' tub (no jacuzzi). There is a steam room in the bathroom. The inside pool is open 'till 1am. There was a water park but it wasn't in operation when I saw - this is for kids.
We got 2-for-1 breakfast buffet coupon upon check-in. The view was awesome from the cafe, but the food was just decent. The 'game-room' doesn't seem to have much of anything. There are some pool tables but costs $2/game. There is complimentary 'afternoon tea' at 4.30pm. But the line was too long for me to try it. We didn't get to check out the tennis court, but they have tennis rackets for rental. Valet parking cost $10/day. The front desk was quite friendly.
They charge $25 for each missing towel from the room - yikes... And you have to pay for the bath robe rental (something you may want, if you want to roam around the hotel).
The price was high compared to other hotels in the area, but not bad when you convert it to USD. The hotel was quite decent, and it would definitely be worth visiting the hotel.
Harrison so so springs
after a recent stay at the harrison hot springs resort (4-02-2004) we did enjoy ourselves but were dissapointed more than once on this visit.
the highlight of our visit was the copper room the food was good and the entertainment was excelent (the jones boys) however the hostess was a bit rude and also we found the service at the front desk to be lacking . we arrived about an hour before check in and were checked in but told we had to wait before we could have our room , which was a cabin , did find that upon waiting for access to our room that most of the cabins were vacant. so when we did get our room we found it was already occupied so we had to straighten that out but got no appology from the desk. along with that the new outside pool was quite dirty, it will be some time before we try the harrison again.
The room at Harrison HotSprings Resort was below acceptable...
...very dated and the bathroom was dirty and the tiles were chipping away. We felt like we were staying in a dump. Although the lobby and restaurants are top notch, the room was aweful, that is why we left two days early-coudn't stand the disgusting room that we were paying top dollar for. We spoke to the lady at the front desk and she replied"sorry it's an old hotel and the renovated rooms are all booked up. She was not only rude but also not at all helpful and therefor we will not return to that resort.Very dissappointed in the lack of quality in our room. For example; dirty carpet, disgusting bathroom-tiles in shower chipping away, floor was cracked and dirty the room stunk of smoke even though they said it was a NON smoking room Overall, we made our stay shorter because the room was below standard for the high price we paid
Harrison Hot Springs Resort used to be the prime hotel in the area and we have been going there for over thirty years and engineered many organizations using the hotel in the past. The hotel has undergone a significant decline over the past two years; worse the last year. The rooms are clean but lack most of the comforts and amenities found in higher class hotels. On two occasions there was no information in the room about the area and there were no maps. A major attraction of the Hotel was "The Copper Room" which has had the same entertainment for very many years. The only reason to visit the Copper Room today is for the entertainment - The Jones Boys - who are outstanding. The food in the Copper Room is edible but overpriced. The waiter service is significantly inferior to that of the hotel's previous owners. The waiters are casual, disinterested and appear untrained. The food would probably come up to Fast Food chain restaurants standards, chains such as those found in Vancouver, B.C., but the price is at least three times as much in The Copper Room.The Copper Room is still worth a visit, but we would recommend you lodge elsewhere.Management does not seem to be responsive to suggestions. Calling Reservations may lead to an unneccessary delay, and reservations for the Copper Room itself may result in a recorded message and they might get back to you later.We have been responsible for selecting hotels of this type for meetings for organizations. Harrison Hot Springs Resort is no longer on our list of acceptable hotels for groups. --- R.G & R.S
TripAdvisor Reviews Harrison Hot Springs Resort & Spa
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