Hanging Gardens Ubud
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Historical Traveler Reviews Hanging Gardens Ubud Payangan
Heaven on earth
My partner and I travel a lot and have already been to many different countries, where we always stayed at very good hotels. But our holidays at Ubud Hanging Gardens were an experience like never before. This place is truly paradise! Just everything was perfect: spectacular view, very beautiful Villas, excellent food, nice Spa as well as great people working there. I strictly have to disagree with the comments mentioned in the review from below, they are not fair. The Villas at Ubud Hanging Gardens are unique and express a very warm and cosy atmosphere. We enjoyed it to watch TV while lying in our huge bed, the mosquito net did not disturb at all, we just opened it (which was not that difficult!) to see the television. And: I don't find it very respectful to say that the receptionist who follows the clients to their rooms just to be helpful by explaining everything in the room to be somebody "hanging around like a bad smell". However, we had a wonderful time at this extraordinary place and can only recommend it. It's "heaven on earth", we will definitely come back.
Spectacular view but way too anglofied
LOVED the spectacular view and the infinity pools, especially the main one.
However, I don't understand why everything was so cold. When we first arrived it was pouring with rain (read: cold) but our room was blasting with maximum air-conditioning. The in-villa infinity pool was icy, it would have been nicer and gotten more use if it was a tad warmer. We had to lap-swim in it to keep warm and any hanging around in there would have gotten us hyperthermia.
The spa was also freezing, it was kind of open and even though it was a cool, rainy day the masseur first gave us a glass of ice cold water each and then used a menthol, cool cream for the massage. I was tingling with cold the whole time on the bed and had to rush off to the villa for an instant hot shower. The worst thing was, I suffered all that for a pretty average massage, the massuer was inexperienced and lack the strength required for a good massage, despite my repeated request for a deeper, harder touch it was still buttery light which I hate. Had to get a massage at Ketut Arsana's Bodyworks in Ubud after to right all the wrongs.
The villa was also a bit too anglofied for my liking, apart from the view, roof and the plants I see nothing Balinese about the villa, the very minimum use of Balinese craft or paintings certainly doesn't help. In short, I could be anywhere. Also don't think they spent much thought on the design of the villa, design faults were constantly spotted such as the mosquito net was in the way of the view of the tele which was annoying. And with such a spectacular view, the villa felt awfully enclosed. The door to the terrace is tiny and you couldn't help but feel the door should be where the glass panel is. You just wanted to step out to the view but you couldn't which felt very restricted.
The rigidness of the very restrictive shuttle was another frustration. One teleferic operator even commented that 'this resort doesn't let guests go out too much' which is a very big-brother syndrome that is most unlike Asian hospitality. I believe the management is French?
I think their policy for their staff is to be friendly and chat to the guests, though the girls at the receptions were great but on every way in and out, been asked the same question again and again from the reception desk to the numerous teleferic operators did become tiresome and irritating not to mention that it was most un-Asian. What happened to the great old subtleties of a good Balinese smile and a little bow which speak a thousand word. When we arrived (bearing in mind we were on our honeymoon), this guy from the reception followed us to show us our villa and then only to hang around like a bad smell to explain everything from air-conditioning to what the bloody bathroom drawers contained! Another over-bearing waiter at the restaurant kept coming over for a chat about the creativity and innovations he employs in his cocktail making, buzzzz...
The French management ought to be made aware that Asian hospitality is more subtle and less intrusive than Europeans, and when you are in Rome....
If you are looking for an anglofied resort in Bali, this is great but for true Balinese experience don't come here. But then and again, there's the very special view...
Wonderful and a Must-Stay!
We booked two nights in Ubud as part of a circuit of Bali, staying also at the beach and in the North.
Ubud Hanging Gardens was without a doubt the highlight of our stay.
Firstly, its setting is spectacular, with breathtaking views only heightened by the frequent changes during the day: swirling in mist in the early morning, resplendent in hot sunshine at midday, romantic at night with views over the rainforest to an illuminated old temple clinging to the mountainside opposite.
The resorts luxuriates in thick jungle foliage and colourful flowers, and moss seems to grow everywhere on old stone pots. The arrival is superb with views plunging down the hillside and a private funicular took us down to the lobby with its views over the dramatic pools. From there, down another funicular and a lift to our room: it was like living in the jungle, with monkies playing on banana trees just to our right. We had not expected such a wealth of natural attractions.
The croissants for breakfast were excellent as were the home made jams...banana, papaya etc. We went out for lunch but dinner we ate at the hotel, which was again excellent. Take a jersey or jacket though as it can get very cool in the evenings, yet you will want to enjoy the views.
The staff alll seemed very happy and proud of their hotel. The funicual operator surprised us when he welcomed me in English and my wife, who is Japanese... in Japanese! And it was not just a few words but a genuine conversation.
We did not have time to try the spa but heard from other guests who highly recommended it. All in all, the view and setting is to die for, comfort and facilities ver good and the food delightful, with good service. My wife enjoyed the cooking class that took place in open rice fields out of the property.
Do visit, do take a jacket for the evenings in the cool season, and do take a camera! This resort seems to blend excellently with the style and charm of Ubud, with its articstic flair, and we will definitely be going back!
One last point: if you are travelling with children you will need to be careful around the pools: the negative edge drops look spectacular, but you will need to keep a close eye on your children around them.
Beautiful view of the Ubud valley but need some work in the cleanliness of the bale and the room. I found the room smelling quite musty the first day (probably had been empty for some time...) and the room not very clean. But overall, the staff were really nice and the breakfast included were good. Although the view of the valley was great from the trolley, view from our room was not well because there was a large tree obstructing our view. If you are going there be sure to get a room in the center rather on the side...
But it is worth it to go just for the breathtaking view!
Stunning Location. Feels totally exclusive and the service is excellent. Everything about this place is stunning! If I had to find something wrong - it's a bit of a drive to Ubud Village but well worth staying here for the complete feeling of luxury and seclusion!
Sorry to say this but Ubud Hanging Gardens is a tad overated...
Perched on the hillside, as promised, the valley views were breathtaking and absolutely stunning. No complaints and without a doubt UHG has the best views in Ubud (at present!) I loved the vast openness and to be surrounded by greenery. In the evening, you can actually see the mist rolling into the valley and engulfing the trees as the temperature becomes cooler.
I was impressed by the pictures on the website and booked a 2 night stay at UHG. Unfortunately, as much as I would really like to rave and love this place but I found it rather average. (Apart from the scenery )
Firstly, the room furnishings in typical Balinese style with carvings were not as refined as I would have expected. It was clearly obvious that the workmen/craftsmen were not into details and the finish was rather coarse. There was also a musty smell about the room. It could be due to the use of timber and roof (attap leaves) but I found it rather unpleasant.
Secondly, for a resort, which prides itself on being a upmarket boutique hotel, I did not find the room very clean. The floor and furniture was rather dusty and it certainly appears as if housekeeping does not mop the floors after guests check out. I also found several decolourised spots on the bed sheet though nothing major.
Deck chairs were provided on the patio, which was handy, but there were several patches of whitish stuff on the floor and chairs, which looked strangely like bird droppings. I feel that the staff could once again have done a better job of cleaning and clearing the place before guests checked in.
I loved the infinity edge pool in the villa but unfortunately I didn't get to use it as much as I would like, as the water was just too cold. Same goes for the main pool, which was gorgeous but just too cold for any serious swimming!
Last but not least, we loved the outdoor shower and bath but... once again it didn't appear to be well washed.
Not forgetting that this place is practically brand new being only a couple of months old yet the building is already looking rather tired and rundown. Better upkeep might restore this place to a gem.
I have been to Bali a couple of times now and stayed around several resorts around the island...unless you get a good rate/cleanliness improves, I wouldn't pay USD220 per night especially since there are many luxurious options around Ubud to choose from.
The Ubud Hanging Gardens is a spectacular new hotel overlooking the Ayung River Gorge outside Ubud in central Bali. The hotel comprises 49 individual, detached pool villas built, amazingly, down the side of an almost sheer gorge; reception is at the top, the restaurant, main pools and bar are halfway down and the spa and cafe are at river level. The villas are set in lines of 5 or 6 units at various levels with the lower numbered rooms near the top and the higher numbers down in the river valley. Two staff operated funiculars take you up and down with stops on demand at each level.
Each villa has a large main room with huge bed and a front glass wall with truly wonderful views across your infinity edged pool to the other side of the valley. There is an equally spacious bathroom and the side wall of glass doors opens onto a wooden deck with very comfortable sun loungers, table and chairs, outside shower, a rain proof sitting area (Bale)and a really lovely pool seemingly hanging in mid air. We have stayed in some great hotel rooms in the Far East including other pool villas but these quite literally took our breath away. There are some duplex units with a second bedroom and terrace underneath but all are of more than ample size especially since they are perched on piles driven into an almost vertical slope.
The main hotel pools hang one above the other in thin air and have only a handful of sunbeds; guests are presumably thought to prefer their own pool and why not, we could easily have used room service and hardly moved, so lovely are the villas.
The cafe is open for snacks during the day and the restaurant for breakfast and dinner. The latter has a French menu with a nod to local dishes and we found it limited, not particularly good and a bit expensive though the setting is certainly beautiful. Ubud of course has a wide range of places to eat and a free hotel shuttle runs during the day but not in the evening. We partially solved this by catching the last shuttle bus at 1700, having a wander around Ubud then a meal and picking a taxi off the street to return ( about £5 ). We made 8 individual journeys and each took 25 minutes so don't believe anything else you read. The hotel is well situated for days out to the beautiful rice field and volcano areas of Bali and for rafting and cycling activities.
Those with vertigo might suffer here but the less mobile could be OK because you use the funicular to get to any level although there can still be some steps involved. The hotel is definitely not suitable for children.
Service at the Hanging Gardens was excellent, the staff could not have been more cheerful, friendly or helpful and the manager took a personal interest in us and in all his guests.
The hotel opened in July 2005 and we stayed in mid November; as usual prices will rise as the resort is established so go soon. You may not like being in the middle of nowhere, you may not want to be 25 minutes from Ubud but believe us you would walk back from town just to wake up to the overwhelming beauty of a pool villa and it's views at this wonderful hotel.
Quiet, peaceful, like Shangra La
This hotel is excellent. My partner and I stayed here and found the rooms and the view just perfect. All of the rooms are on the side of the hill so if you want a good view it would be best to get one of the villa's higher up near the lobby. This is a great place if you are looking for total relaxation and some peace and quiet. You MUST have dinner at the French restaurant. The food was delicious and the prices were fair. The staff were attentive and friendly but the best thing about this place is the quiet, peaceful setting. I would most definetly make a return visit.
This hotel is an utter gem-it may be the most beautiful hotel i have ever stayed in. where to start... here are the best bits
-the location-the hotel is set within a jungle where you will see monkeys and frogs and fall asleep to the sounds of the geeko lizards-the views are spectacular and often at dusk a mist will settle over the valley which makes it truly magical
- the staff- they are so obliging and friendly and were just a pleasure to be around. they were extremely professional and i cannot speak highly enough about them
- the room-the best hotel room i have ever stayed in in my life. it was beautifly in every way-great views, great bed, beautiful bathrooms, indoor and outdoor section, huge decked area, outside eating area, lovely big private infinity swimming pool, immaculately clean, tv, dvd, stereo, ferrero rocher chocolates!!, cute dressing gowns and slippers , cute mosquito nets, beautiful wooden floors -just all round great design-i loved it and im an interior design junkie
-service- room turned over twice a day immaculately, food wonderful, staff very obliging, shuttle bus to ubud every hour-all great, lovely library
restaurant may be lacking a little ambience but this is most probably because i went post bomb when everywhere was very quiet
-no shuttle bus to or from ubud ater 5pm although local trasnport is not a problem
this hotel is only 3 months old. i suspect when people find out about it it will be fully booked and rates will rocket as it is an utter gem. i couldnt recommend it more
Hard to leave...
My partner and I stayed at Ubud Hanging Gardens for 3 nights in August. It was nothing less than perfect. Initially opposed to staying in-land this hotels won us over.
The rooms are of a very high standard and the view spectacular. The higher up towards reception your villa is the more open the view. But all villas seem to have nice views though.
The French chef cooks amazing food (pan-asian) - by far the best we ever had on Bali (and we had dinner in many of the most fancy places around).
The service is very attentive although we did have a few examples of room service not being cleared (had the same issue in other hotels). The Manager is always around and makes a big effort in mingling with the guests and making them feel at home.
Not knowing the lay-out of Ubud, we were somewhat surprised to find the the hotel is 30 minutes from the town centre. Whilst there is a regular shuttle service it is a bit long so you do not just pop down for a quick stroll. Having said that, the hotel is in a small village full of smily locals and absolutely no other tourists around. And once you are there you do not want to leave the hotel....
One day we booked a river rafting trip. Whilst the tour in itself is highly recommendable, we spent 1.5 hours each way because we had to pick-up other participants in different hotels. Normally the trip would take 45 minutes. So if you go on a your it is worthwhile checking in advance with the tour company since there is a risk that Hanging Gardens guests will always be the last as no other hotel is as far away.
TripAdvisor Reviews Hanging Gardens Ubud Payangan
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