Grand Hyatt Tampa Bay
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TravelPod Member ReviewsGrand Hyatt Tampa Bay
Good hotel, very helpful and friendly staff, good location close to airport
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Grand Hyatt Tampa Bay
Best Hotel in Tampa!
The Grand Hyatt is the best hotel in Tampa Bay. I decided to take my girlfriend there for Valentine's Day and it was perfect! The hotel is spotless and beautiful and the service was great too! We got to eat in both Oystercatchers and Armanis and you can't beat the food or views there!!! The only negative thing I can say about staying there is that it didn't last long enough! I recommend this hotel for anyone who is local or out of town who is looking for the best out there. It may not be the cheapest but you get what you pay for!!!
Beautiful Hotel, Ineffective Service Delivery
My husband and I just returned from the Grand Hyatt Tampa Bay. Although this is a nice property, the hotel lacks the proper attention to service. Prior to going to the hotel, we called and asked about the shuttle from the airport. We were given instructions. Upon our arrival, we waited for a shuttle that did not appear. We called the hotel, and they said that they would send one right away. We waited another 25 minutes. It still did not show. We finally gave up and took a taxi to the hotel that was only minutes from Tampa International. When I described the situation to the front desk manager, he apologized, but other than that was unconcerned. Later that evening, my husband and I had dinner at Oyster Catchers, which is off the hotel property. We had the waiter to call for the shuttle. The restaurant had to call 3 times.
Even the restaurant felt embarrassed by the lack of service, especially since we had just spent over $100 for a meal without drinks.
I think that this property caters to large events and is therefore missing the boat on the loyal Hyatt customer who has elected to come there to stay.
We checked out after 2 nights. It was not a warm and hospitable atmosphere to which the Hyatt brand normally stands for. We will not go back to this property.
Wonderful Hotel Experience
We spent the weekend in Tampa over the 26th - 28th. The Grand Hyatt had
been recommended as a nice weekend value, and I was advised to opt for
a bayview casita, detached from the main hotel. Our weekend special was
$139 per night, and it included free breakfast and some shopping
Upon arrival, we were checked into a casita that lacked a water view, and asked to make ourselves comfortable until ours was ready, (we had arrived quite early). We then went to their adjacent seafood restaurant, where we enjoyed fine and friendly service and two excellent fish dishes.
After finishing our meal, we returned to our newly cleaned casita and
found it to be a spacious and beautiful two story loft overlooking
Tampa Bay. It featured a bath and a half, beautiful new spanish motif
furnishings, and superior appointments.
We had an outdoor patio for some sunset cocktails, and an interior view
of the bay through a 25 foot round window.
I will say that Hyatt has always been my hotel of choice while
travelling for the past 30 years on business, but this experience was
all that could ever be asked for.
The grounds are beautiful, the staff friendly, and the ambiance
I simply could not speak more highly of the facility or the experience
Definately coming back!
We had an excellent stay at Grand Hyatt Tampa. Everything exceeded our expectations, and what a well deserved upgrade from Hyatt Regency Westhore to Grand Hyatt Tampa! I called them a couple of hours before arrival into TPA to confirm the reservation, and the staff who answered the call was courteous and polite. We used the hotel's shuttle to get to the property, which is located only 5 minutes from TPA. In case if you're arriving late at the airport, don't despair; their shuttles run until 1am. Be sure to use their courtesy phone by the luggage carosel to tell them that you arrived. Check in was swift. Being a Platinum Gold Passport member, we were upgrade to a room with the view of the bay. The view was gorgeous. The rooms were renovated early this year and they do look new. Do dine at Oystercatchers, which is my favorite restaurant in Tampa. Making a reservation well in advance is recommended, and do request for a table by the windows overlooking the bay. The views are great and the sunset was simply marvellous. I would recommend the sea-bass (sauteed!), and do save room for dessert...the key lime pie was delectable! Definately would return to Grand Hyatt Tampa!
Nice place to spend the night.
Stayed here two nights while visiting friends on Clearwater Beach. Room was spacious and clean. The bed was perfect and the bathroom quite well appointed. The morning breakfast buffet includes freshly squezzed OJ or Grapefruit juice which is heavenly! On the downside..... If you're looking for a quiet place to lay out by the pool I'd go elsewhere. The pool is very small and you need to go back into the lobby area to use the restroom. Also, being right next to the airport means planes are flying overhead often. This is a good hotel to stay in if you need to catch a flight in the morning or just looking to sleep at night while you spend your day hours elsewhere.
Simply Marvelous !
This hotel is an elegant, first class establishment supported by a knowledgeable, courteous, and friendly staff ! Staff members went out of their way to assure our comfort and satisfaction. Our six-day stay was quite pleasant. Our room was clean and spacious with a view that overlooked the bay. Extremely comfortable beds. The decor in our room and throughout the hotel was beautiful. The on-site nature preserve with beautiful shore birds was breath-taking. We ate in two of the three hotel restaurants and found that the food and service were excellent ! Oystercatchers restaurant was my personal favorite. I highly recommend this hotel to anyone visiting the Tampa Bay area.
Loved Hyatt Westshore
Great hotel. The rooms were luxurious.The restaurants were very nice and the food was top notch. I can see why they would not sit the prior reviewer if he came in wearing shorts, Armani Restaurant is a four stars restaurant as fancy as any of the upscale NYC restaurants....If you want trailer trash, then this isn't for you
They had just finished a huge renovation when we stayed 12/02 and the rooms are gorgeous. We had one of the villas (casita) with a view of Tampa Bay - Mexican tile floors, light tropical colors. The staff was friendly and helpful. Ate at 2 of the 3 restaurants. Armani's is their formal restaurant on the top floor of the hotel overlooking the bay. It is absolutely top notch, elegant food and service, pricey. Oystercatchers is more casual, seafood, and excellent. If you stay, take a walk through the nature preserve on the boardwalk. The shore birds are amazing - blue herons, roseate spoonbills, egrets etc. This is NOT your typical Hyatt!!
We just stayed at the Hyatt over the Thankgiving weekend and had a terrifice experience! I am so glad I ignored the previous review! The staff was exceptional and friendly, the room was spacious and clean, we received an upgrade without asking and ended up on the 10th Floor with a bay view, and the hotel itself was delightful! The hotel is set in a nature preserve with a walkway through the marsh and a gazebo at the end with a view of the bay and downtown. There are three restaurants, we ate in two and both meals were very good. There is a nice workout room, and indoor and outdoor hottubs (and an outdoor pool). Parking is free in their own garage, and the hotel is very easy to find (you really can't miss it)...Will stay here again and again in the future!!
They couldn't pay ME to stay there again
This hotel was the most pretentious, elitist, and downright snobbish hotel I have ever stayed in. The staff was rude and we were denied seating at the restaurant (Armani's) because all we brought for a trip to the bay was a pair of (nice) jeans and some (nice)shorts--imagine visitng the bay and the beach without a tie and jacket!!! We had to go somewhere else to eat!! Do not stay here if you want to enjoy the bay -- there is no access from the hotel, it's just a nice view for those who don't want to get their suits wet.
TripAdvisor Reviews Grand Hyatt Tampa Bay
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