Grand Hotel Le Touquet Paris Plage
How has this resort rated in the past?
- Swimming pool
- Free High-Speed Internet
- Room service
- Wheelchair accessibility
Photos of Grand Hotel Le Touquet Paris Plage
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Historical Traveler Reviews Grand Hotel Le Touquet Paris Plage
We booked this hotel as it was pretty much all we could get into at late notice but what a great place. Based on our experience we would definitely recommend it to others. Admittedly we didn't really make much use of the facilities but the staff were very friendly in both french and english and our room was surprisingly contemporary and obviously very recently refurbished, up in the eaves on the 4th floor. We only booked a standard room so had low expectations (particularly given the pictures we had seen on the web!) but we would definitely return - from what we've seen in Le Touquet you could pay a lot more than we did for a lot worse in terms of location and quality.
We booked two rooms for two nights to spend a nice family-weekend on the French coast with our two grown-up daughters. First impression of the hotel and our (en-suite) rooms was ok but we soon found out that refurbishment of the rooms is highly needed. Upholstery is stained and worn-out and curtains didn't close properly so that too much light of the outdoor floodlights was shining during the night into our rooms. One of the TV-sets was out of order.
We decided to have diner in the hotel-restaurant but unfortunately choosed to go for the buffet-diner. Although entrees were fine, main course meals were not hot enough and baked patotoes even cold (heater didn't work properly). After informing restaurant staff the food was reheated (!) what resulted in a deplorable condition of the meals. So we sent back our meals for the second time, asking to cook fresh meals and not to reheate the original ingredients. We then received new freshly cooked meals but discovered that the pommes gratin were still frozen inside. After sending back the meals for the third time, we were so frustrated that we decided no longer to continue our diner and when we asked for the general manager to file a formal complaint we were informed that nobody was available. I refused to pay the meals as our appetite was fully gone and our evening totaly ruined. Next day I went to see the GM to express my discontent about this situation, but except apologies and a confirmation that the meals wouldn't be charged, no other compensation was offered; how (not) to exceed clients expectations!
We will definitely never go back to this hotel again!
Not up to 4 star standard
I would not call this a four star hotel and have definitely stayed in better for the money.
I just turned up and managed to get a room without a prior booking which I think is indicative of the fact that there are better (and cheaper) hotels in the area.
On first impressions it looked very impressive. The foyer and bar area were light and airy and quite funky in style. This is in complete contrast to the rooms however which are dark and dated (probably somewhere around the early 80's I'd say - think vintage Laura Ashley!). I did find it clean though
The swimming pool was a nice faclity athough again a bit dark and dingy, particularly the changing rooms. I objected to paying 2 euros to hire a robe which I then had to go back up to my room to wait to be delivered and to the fact that I had to bring a towel from the room too. I would have expected both to be provided at the pool area free of charge.
I had breakfast delivered to the room in the morning and found that to be fine and not too expensive at around £10.
The reception staff were very nice and helpful and even managed to find me a adaptor plug as I had forgotten to bring one
On the whole, although the foyer and reception area look modern and stylish the rooms are in desperate need of an overhaul and I wouldn't choose to stay here again until that has been done
Great relaxing hotel
this was a really relaxing hotel in a lovely position. A pleasant 15 min walk into the town - loads of good eating places in town. Hotel had lovely comfortable elegant rooms & beautiful pool. Changing rooms at pool a bit basic and scruffy, but you can hire a towelling robe for just 2 euro, and a lift takes you from hotel room corridor straight to pool area, so no need to use changing rooms.
Lovely breakfast, very relaxed and plenty of continental choice.
(Didnt use dining room in evening as we ate in town)
Will definitely go back.
Great hotel in a great location
I took my girlfriend for a short break in France and we stayed at this hotel for the night (19/02/06). On arrival in Le Touquet we were pleased to see the hotel is signposted from the main route into Le Touquet making it very easy to find. Situated near the water in a quiet area on the outskirts of the town the hotel looks very impressive indeed. There is ample parking in front of the hotel and an overflow carpark on the other side of the road. Check in procedure was very straight forward with the reception staff very helpful (although a little limited in their English) Our room was No.104 on the first floor, a short trip in one of the 3 lifts giving access to the upper floors.
The room was of a very good size, spotlessly clean, queensize double bed, TV, mini bar, wardrobe with a small safe in it and a couple of comfy chairs with a table and a few other pieces of furniture. Although the decor was not the most modern it was still pleasant and in very good condition. The bathroom was also very clean and well presented with a bath (with shower attachment), toilet, bidet, heated towel rail and large mirror. Clean towels are provided and bath robes are available to hire for 2 Euros each.
The hotel has a very nice indoor swimming pool, jacuzzi and sauna which was free to use and was open throughout the day until 21:30. Changing rooms and lockers are available if needed but we got changed in our room and went down in bath robes.
For food we had a look at the menu for the hotel restaurant. A reasonable and varied choice of food was available on the A la Carte menu. Prices seemed a little on the high side but I am sure that would be reflected in a very high quality meal.
As we wanted to explore the town we decided to eat out. It was raining so we drove round to the seafront and main shopping/restaurant area. For those who would like to walk its probably a 10-15 minute walk at the most. There is plenty of parking available along the seafront. We parked near the Aqualud water park which is opposite the main street through the town and then walked down the main street. Even on a Sunday at about 19:30 the shops were still open and there is a large choice of restaurants and cafes, most of these with English translations on the menu.
We stopped at the Cafe Leffe which is about half way up the main street and had a very nice meal in a friendly comfortable cafe/restaurant. For those who want to party the night away we did see one nightclub but being a Sunday we didnt hear any loud music.
Back at the hotel we were pleased to be able to relax in front of the TV and watch English channels (BBC1, BBC2, ITV and Channel 4) which are free of charge, with the option of movies channels at an extra cost.
After a very pleasant nights sleep breakfast is available either in the room or restaurant at a cost of 13 Euros per person. We gave this a miss as we were setting off early and decided to stop for food on the way.
At the time of our stay there appeared to be some building/renovation work going on at the hotel but this was all out of sight, we weren't aware of it until we heard drilling in the morning. This didnt bother us in the slightest as it was all out of sight and there was no noise until about 10:30am.
Overall I highly recommend this hotel, its very respectable, in a great but quiet location and although not being the most modern in the area it and the rooms are very well presented. We are looking forward to returning there in the summer and will be recommending it to all our friends.
I went to this hotel expecting the worst following some of the reviews. I was pleasantly surprised. The room we had was spacious and clean and was not tatty as some of the other reviews had suggested. It is not a true 4 star (room service ends at 10 pm) but it is a pretty reasonable 3 star.
Possibly I was lucky with the room I was allocated.
Breakfast was pretty good but it was all self service including coffee etc so there was some queues. Overall though I enjoyed my stay and would visit again.
Good hotel and cheaper than staying in England
We stayed their for a weekend arriving late Friday night and leaving Sunday afternoon. We took my Girlfriends family Mum, Dad and sister(age 10). We enjoyed the stay and the hotel is above average with lovely views and good facilities. Rooms are clean and spacious and we had a lovely bay view room. Walk into town is roughly 15 mins or a 2 minute drive. Set in a pine forest which is picturesque but very close to the golf course which was handy for me. The swimming pool was very nice and the sunbeds which they take outside when its sunny are very comfy. The town of Le Touquet is very nice with loads of restaurants, bars plus a casino. The beach is lovely but sometimes can get a little windy, but it has lovely soft sand(great for kids).I would recommend this hotel for a long weekend.
Disappointing and not very grand
I had tried on 2 previous occasions over the last couple of years to book this hotel for a weekend break only to find it fully booked, so I naturally thought it must be good.
Therefore, I was pleasantly surprised to find availability over the Easter break. When we arrived, however, the place seemed curiously empty. In fact, as we and our 9 year old son, hauled our luggage along a vast empty corridor to our room (no one had seemed very interested in helping with our bags at reception) we commented it was a bit like "The Shining"!
Although the foyer is quite impressive (if a bit cold looking), the rest of the hotel seemed past its best in the decor department but not in a charming way. When we got to our room the impression didn't improve much, the door had obviously been kicked in at some stage as the wood around the lock was broken and splintered. Inside the room it was all rather dated and somewhat gloomy and totally lacking in character or pleasantness. The fabric on the armchairs was once white with flower patterns but now had large dark patches of in-ground dirt from over the years. The dingy sludge green carpets had an interesting variety of stains dotted about them. I'm sure they had in fact been hoovered and were probably quite clean but were so past their shelf life they didn't feel it.
The bathroom was no better, the once-gold taps were all tarnished showing more of the metal beneath than the gold plate itself. The grouting and sealant around the bath and tiles all needed refurbing which always makes a bathroom feel dirty even if it's not. The shower curtain rail was so rusty it was difficult to actually pull the dingy old shower curtain along it! I wouldn't classify the rooms as really bad, but they certainly weren't 4 star standard. We had requested a sea view room upgrade - and although the room was a few floors up facing the front, the hotel only has a sort of sideways view through trees onto a river estuary, not what I was expecting knowing the huge sandy beaches that exist in Le Touquet. The french windows which opened onto said "view" had a broken mechanism which dropped out of the bottom of the doors when opened and prevented them from being closed again so we slept with it ajar - lucky it wasn't midwinter or windy!
We had booked a room for 3 of us but there was no third bed when we arrived which made my son feel rather unwanted as a visitor. We had to specifically ask later on that evening for a bed to be put in the room as none had arrived in the meantime.
When we went to leave our room to use the leisure facilities we discovered that the door wouldn't shut properly because of the previous damage. A nearby chambermaid managed to lock it for us, but she did send someone round to fix it later on as I had asked.
At the swimming pool the men's changing room was very cramped and not especially clean, my wife described the ladies simply as disgusting. Neither of us fancied using the unisex showers either before or after swimming.
The pool itself was pleasant a good size and seemed perfectly clean but it did seem a little bit dark and gloomy in ambience as if they were trying to save on the electricity bill. The jacuzzi had packed up whilst we were there, so we didn't get much enjoyment from that. A good point was that there was a lifeguard on duty which is reassuring if you have kids with you.
After using our room towels to dry off from swimming (which is apparently what you're supposed to do) we had to ask for some more dry towels to be put in our bathroom, as they were not only wet but filthy after being used in the changing areas. (PS. If you want toweling robes you have to rent them! Not my idea of 4 star luxury...) I got rather a sniffy reaction from reception, even though I spoke French (the receptionist's English was either poor or chose not to make the effort)
Needless to say the towels never arrived, and because the towel rail and room radiator were not able to be switched on, we had to dry ourselves with wet and dirty towels after our showers in the morning, not a nice way to start the day but we didn't have time to wait for more as we were checking out promptly that morning.
I can't comment on breakfast or dinner because we just felt we did not want to give this establishment any more of our custom quite frankly. And I suspect the prices would have been "disproportionate" to put it kindly.
This could and should be a really stunning hotel but sadly it is not. The website looks very appealing, but hotels live or die by getting the details right and this one seems to have a long way to go. "Tired" is the overall visual impression and "cold" describes the overall ambience.
Not Bad but could be loads better
My family and i stayed at the Grand over the Easter break. Whilst we found them generally very helpful the hotel does need some work on it.
The swimming pool is really nice and we throughly enjoyed it. They have a lifeguard on duty all the time. However, around late afternoon a number of the local Old Age Pensioners decend on the place and don't appreciate children swimming in their pool.
The food really needs to be sorted out. This is a family hotel so you can't serve an 8 year old Moule's or Lamb that has just seen the hot plate it wasn't cooked on. There is no children's menu. One night the lamb was completely raw apart from a small piece which had looked at the pan. Fine if you like your meat still running around but not for me. Mashed potatoes laden with garlic. I like garlic in food but this must have been 50-50 potato and garlic. The starters were the same each night but there was a good selection. Sweets also good but repetitive.
Make sure you ask for extra pillows. Our room had pillows but i have seen thicker envelopes.
Don't get me wrong, this is set in a really nice place. It is a 15 to 20 min walk in to the town. The beaches here are really nice. Very clean and the water was crystal clear. My kids loved the beach.
I recommend eating out. There was a really nice cafe on the seafront next to nero's coffee bar by the aqualund. Very nice seafood salad. The best meal was at the Cafe Lafette which is on the right hand side of the street going up from the beach by a shop called La Boutique. They serve a fabulous Creme Brulle do try the "Trilogy".
Going back to the hotel it does not have air conditioning apart from the lobby and restaurant. None of the rooms have air con.
This is a good 3 star but not 4 star by a long chalk. Any American visiters would not consider this a 4 star.
A generally good place to stay
I have stayed at the grand both when it was the park plaza and with the new name.
Both times I have found the rooms to be clean and good, well equipped and comfortable.
The breakfast was better when it was the park plaza although still very good now. Plenty of selection etc.
They have a good swimming pool area and this is spotlessly clean and nice to use.
The only problem with the hotel is the parking. When they are holding a business conference it is difficult to park and you have to park across the road from the hotel and walk.
The staff are helpful and pleasant
TripAdvisor Reviews Grand Hotel Le Touquet Paris Plage
Travel Blogs from Le Touquet
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