Golden Nugget Laughlin
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TravelPod Member ReviewsGolden Nugget Laughlin
This time we were given a room in the west wing... Why is the coffee not free in this wing? The rooms are the same, nothing extra.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Golden Nugget Laughlin
Just returned from a 3 day stay at the Golden Nugget. Rooms are CLEAN and quiet. Service at the hotel is good, if a little indifferent at times. Food service and quality of food is mediocre. Slots are VERY tight. But, you cannot beat the location and the price for rooms. Central to everything in Laughlin. on a scale of 1 to 10, we give it an 8 !!
I want to thank your staff and expecially Mr. Mike Kashey your security supervisor for their quick response and recovery of a ring I left in our room. It's nice to know there are still honest people around and they are at the Golden Nugget. We shall return.
i frequent the laughlin area several times each year. although we sometimes lodge at other hotels we have always enjoyed everything about the nugget!!!out of all the dining we partake, the river cafe tends to be our absolute favorite for breakfast and lunch. the service is great and the food is even better. whoever prepares their eggs in the morning gets a blue ribbon not only from us, but the many friends and reletives we encourage to find their way to the best breakfasts we've ever experianced!
Very nice stay - recommended
I stayed at the Golden Nugget Laughlin from 1/18 through 1/20. After reading some of the reviews of Laughlin hotel/casinos I was VERY apprehensive about my trip. However, the Golden Nugget exceeded my expecations. The room was clean. The carpet was clean and the furniture was comfortable (2 over-stuffed chairs w/table, desk with chair and bed). The only room issues, and they are minor: bathroom fan would not turn off, but the noise it generated was solved by simply closing the bathroom door. Also, and this is probably more personal preference, but their cable line-up did not include a news channel (CNN, MSNBC). Only included Headline News, which is news dumbed-down. I wanted the real thing. I arrived about 10:30 a.m. on a Sunday (check-in is not until 3 pm). The front desk graciously allowed me into my room 4 and a half hours early (I was prepared to check my luggage and come back later).
Very friendly staff throughout.
The casino is very small. I visited several (most) casinos during my stay and it was by far the smallest. There may be a total of 6 or 7 blackjack tables, one craps table and I don't recall seeing a roulette table, though there may have been one. For gambling, I recommed either the Ramada Express across the street or the Flamingo Hilton (a bit of a walk, but worth it - more like a Vegas casino). The buffet at the Golden Nugget was closed for reconstruction, however the didn't tell me that when I reserved the room. No big deal, as there are plenty of buffets within walking distance. I had the breakfast buffet at the Ramada Express, and while nothing special, certainly not bad at all.
And very friendly staff.
Overall, highly recommended, especially based on other reviews I've read for other hotels in Laughlin. If you're expecting the Bellagio, yeah, you'll be disappointed. But if you want a nice, clean, comfortable room, go with the Golden Nugget.
Nice Room at Golden Nugget
I was pleasantly surprised with the nice rooms at the Golden Nugget. The only thing missing from the room was an in-room safe--you had to use the front desk safe to store valuables, which is inconvenient. The Golden Nugget also was not there to pick me up at airport for transport to the hotel. Gaming was fair, had much better luck at the Flamingo. But as far as a hotel room, it was quite nice. I would stay there again but gamble elsewhere!
Really liked the Nugget
We stay at "The nugget" when we go over for their slot tournaments. The rooms are always clean, affordable and the tournaments are a real hoot.
Although we've never won our whole group has a great time. The food I think (in all the restaurants) is above average. It doesn't have the taste that so many of the casinos have; i.e. the corn tastes like the roast beef and the the potatoes taste like the corn. The deli has the best pastrami sandwiches I've ever had. I'm overall very pleased with the Nugget--my only complaint (and it"s a small one) is that there never seems to be a cart or a bellhop at the registration desk to haul our luggage to the room. Last time we waited 20 minutes for one.
We received terrible service on our visit to the Golden Nugget. A cocktail waitress in the casino was curt with us, and gave the general impression she wasn't there to impress anyone and to just get out of "her" way. We went to the buffet and had to wait for almost thirty minutes just to be seated. Most of us were on our second course when the waitress finally showed up to take our drink order. She didn't introduce herself and after bringing our drinks never came to our table again. A "non-smoking" area was not provided in the casino. It made a very bad first impression for me.
Loved EVERYTHING at the Golden Nugget
Leaving Saturday for our second visit to the Golden Nugget, and hope to return many times. The rooms are great, as well as the service - tried all of the restaurants and they were all wonderful. So pleased with everything at the GN that we did not visit any other casinos!!
(Although we have stayed at others in the past, the GN is the best.)
Great bargain and nice experience
We got a discount room at the Golden Nugget, Laughlin for around $29. The room was clean, neat and modern. I was pleased with the pool, which was simple but clean and with a nice view of the river. The lobby was nicely decorated and the hotel has the fragrance of gardenias to go with the tropical theme. The best part of our stay was breakfast in the cafe. The staff was extremely friendly and accommodating down in the cafe. We didn't have any other meals there, as we were pretty much just passing through on our trip.
Not for the Handicapped
This family vacation was disappointing. I reserved two rooms a week in advance. A dual queen room with a view. and a room with a single bed. I asked if these rooms could be close together because it involved my sharing my two bed room with my elderly mother. The other room was for my handicapped brother. I was told that this wouldn't be a problem. We were staying two nights, Thursday and Friday. I would be meeting my family members at the Golden Nugget since we each were driving in from two different States.
When I arrived at the front desk early (1pm). I checked on the status of the room and was told it wasn't ready. That was not a problem, the problem was that I was told that my room was in a different building from that of my brother. I understand that not all room types could be next to each other but on the phone... I was told that this would not be a problem.
In order to ensure that our two rooms be on the same floor, I paid an additional $20/nt for the King room. My complaint is with the person that took my reservation. He was very accomodating and lead me to believe that we would be able to acquire these rooms without difficulty.
I explained my needs to your reservationist,the fact that my Mother was a woman in her late 70's and had difficulty walking and since my brother would be providing her transportation, it was important for all of us to have convenient accomodations.
But what really upset me was the indifference that your desk clerk showed in respect to my disappointment. Your lobby was virtually empty at the time I was checking on my reservations and she casually told me that we would not be in the same building.
I expressed my concern for My Mothers disability and agreed to the increase in room rate but believe that this all could have been avoided if the person that I made my reservations with would have suggested adjoining rooms at the time I made these reservations..
Finally when I returned to check on the accomodations I found that we were able to be on the same floor but that our room was the furthest room from the elevator to the Lobby but that my brothers room would be only two rooms from the elevator. There were 28 rooms separating us.
I had expected at least a coffeemaker and had hoped for a refrigerator and found that there wasn't even a pen in the drawer with the stationary. But the nicest thing about the room was the view that I paid extra for.. The room itself was also a disappointment in contrast to the beautiful lobby, grounds and casino. I had expected that the rooms would be equal in appearance but they were not.
The plus side of our experience is as follows: Great meals, great view from the third floor, room was clean and quiet, great security department that assisted my brother with his injured hand. Great parking area.
The unfortunate part of this vacation was it was a special time for me and my family and it was planned for the three of us to spend quality time together but the long walks down the hallway stressed all of us out.
We were able to borrow a wheelchair from the hotel staff but found it difficult to move up to the slots and the Casino aisles but was helpful in moving to and from the elevator to our room at the end of the long hallway.
I also work in the hospitality industry where it is important to my employer that we are honest, courteous and extend to our guests our concern and helpfulness. I felt betrayed by your reservationist and felt discounted by your front desk clerk. I would suggest that the desk clerks have a customer relations representative or a manager to intervene when a guest has reasonable problems to be addressed.
TripAdvisor Reviews Golden Nugget Laughlin
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