Maya Tankah by Freedom Paradise
Historical Traveler Reviews Maya Tankah by Freedom Paradise
This resort is great, but it all depends on what you are looking for! My boyfriend and I wanted to have a week of sun and relaxation...we didn't really feel the need to go party in Mexico we just wanted some pease and quiet. That is exactly what we got at freedom paradise. If you are looking for a place to go and party until 3am, this is not the place to go. It was great, we could lay on the beach all day without being disturbed, the grounds are very beautiful and the staff was nice. We went out a few nights with the entertainment manager Tim, he was great...he took us to different clubs and night spots when we felt like going out on the town. This resort is pretty low key, it is away from the city, and there isn't much to do after dinner unless you want to go out partying with Tim, he will show you a good time! I read all the reviews on here before leaving and I must say this isnt the place to go if you are expecting luxury.This place was all we needed, just a nice beach, friendly people and relaxation. I will warn you of a few things....there are tons of mosquitos! You don't see them but you will wake up with tons of bites, so bring repellent, it wasnt a problem after we bought some! Also the food in the buffet is not very good, breakfast and lunch were ok but I rarely ate at dinner in the buffet because it was not too good in my oppinion!Overall this resort is pretty good....it is definetly a good place to go if you are just looking for a week of lying on the beach and doing nothing!
Perfect place...for all kinds of people
we just came back from our trip to FREEDOM PARADISE, Tulum. It s a good 3 stars resort. They have so many excursions to do, I wish i would ve stayed at least 2 weeks. The food was pretty good, one buffet and two restaurants a la carte, mexicain and sea food, and the buffet was all good. People there are really trying the best they can to satisfy each and every demands you do. Since it s a new hotel, they still have some work to do, but they are really getting fast. All the staff was really ( I insit on REALLY friendly), from the reception, to the waiters. They just started two weeks ago with entertainment, they got this fellow call Tim, wich is really a funny good canadian type kind of guy, always smiling, getting people going in all sorts of activities, from volley ball to crazy games (as he called them), to get you on stage for funny stuff. Out of the week we were there, we had three nights with entertainment. Tim told us, more was coming in the up coming weeks.
This guy was there at 8 in the morning and would have a drink with you at 12 at night, and always with is funny attitude, always smiling. When we left the resort, more and more people we re coming in. Out of the 130 roos, it seem like at least 70 were booked. So for people who are nt looking for theses deluxe parking lots, but a nice hotel, good pricing, good food, GO THERE, totally. Also, they now have a place where you can do lots of activities (party people, single people, old,young, everyone), and also a place to relax totaly (the only noise you might hear on that side is the ocean)...After all, I totaly recommend this hotel to anyone. Thanx for the awesome work guys......Ron, Montreal...
Nice place--they're off to a decent start
We stayed at Freedom Paradise in December 2003. It's billed as a size-friendly resort, and in most ways it does deliver that. They have large, sturdy, comfortable chairs in the restaurants, and hammocks on the patios and the beach that will support a 400+ pound person. The showers are roomy (but they do tend to flood the whole room if you re not careful) and the bath towels are extra-big. The pool outside our room had stairs to get in and out (rather than a rickety ladder). There are some nice, wide, comfy lounge chairs out by the pool, and if I was the sunbathing type, I would have felt perfectly comfortable (at 260 pounds) laying out there in a swimsuit (something I d be a lot less likely to do at another beach resort). The staff we dealt with was very friendly and respectful and tried hard to help with all our needs and requests, despite our limited Spanish and (in some cases) their limited English. We were told by someone else who d visited a few weeks before that the staff didn t seem to get it when it came to some of their needs (they had no clue how to make recommendations for fat-friendly things to do locally, the hotel s kayaks and paddle boats were too small for big people, and they had a what sounds like a disastrous snorkeling trip where the hotel staff left these guests to swim back a lot farther than they liked). They also complained about some of the advertised amenities--game room, sports bar/Internet café, evening entertainment--that either weren t open or were very sub-standard. We didn t have as much to complain about in that regard. We d had their warning not to expect a lot in those areas, and basically, we were looking for a different kind of vacation experience to start with. These folks had a rental car for just a little bit of their stay--we had one all week, and used it daily. They wanted the hotel to provide a lot of their entertainment and activities--we did a lot of research in advance, and spent most of our time touristing around away from the hotel. Their complaints were perfectly valid, based on what they were expecting (and what it s probably reasonable to expect from an all-inclusive, supposedly-upscale resort). Those same things just weren t such big problems for us. It really depends on what you re looking for, I guess.Other plusses and minuses: The place is gorgeous, and very well-kept up. There are flowers everywhere, waterfalls, birds (and, unfortunately, annoying little flies that don t bite but swarm in droves). The view out our room was to die for--pool, palm trees, white sand, blue sea. The food was good, but not great. There were two restaurants open, but only one at a time (one for breakfast and lunch, one for dinner). Occasionally, the inexperience and limited English of some of the waiters cause minor problems, but they were clearly trying hard to please. The rooms are small, with no chair or anyplace to sit but the bed (there was a rickety plastic resin chair on the little patio outside the room, but anybody over 200 pounds knows better than to sit in one of those). And...the place was EMPTY. For most of the week, we never saw more than ten other guests in the whole place. Several of those (we learned from talking with them, or overhearing conversations in the restaurant), were apparently relatives of the management. These folks were very friendly and pleasant, but if we were looking for other like-minded fat folks to hang with (it wasn t our primary reason for being there, but it would have been nice), these weren t them. On the other hand, if you re looking for a quiet place to get away from it all (or if you re bringing your own fat community with you!), then it might just suit you fine. And of course, with their introductory special, the price was right! That made it easier to overlook the little things--and to feel free to eat quite a few meals elsewhere, which kept us from getting too bored with the limited restaurant and menu choices.All in all, I would recommend Freedom Paradise, with some caveats. If you re looking for a full-service resort to entertain you--lots of recreational activities and equipment, multiple restaurants with varied menus, shows, lively bars and discos, lots of concierge-type services and options for tours and day trips--this ain t it, at least not yet. On the other hand, if you never want to move from your hammock on the beach--or you can make your own arrangements for things to do, and you aren t afraid to drive yourself around or tackle the local public transportation, then you can have a heck of a good time there. Likewise, if you re looking for lots of friendly fat folks who are there to make new friends and party with you, this may not be the place--at least, not unless business picks up considerably. But if you re going with a group, that will make a difference, of course!
5 Star Holiday at a 3+ Star Resort
Freedom Paradise also known as Beach and Jungle Resort. This is a 3
star resort on a 5 star beach with a friendly staff that go out of
their way to make your stay enjoyable. The resort has been advertized
as "size friendly" although the number of people with any size were
limited, they were however very friendly and a pleasure to meet. The
rooms are divided into three types: ocean front, ocean view and garden
view. The ocean front rooms are RIGHT on the beach, open your patio
door or take a quick flight down the stairs and around the corner, you
have that famous Mayan Riviera sand between your toes. The ocean and
garden view rooms are right by the beach or a short walk (75 meters or
less) until you are on the beach. This is different than alot of the
larger resorts where it is a small excursion from your room to the
beach, a good example of this is the neighbouring resort "Sunscape".
The ocean view and garden view rooms have thatched roofs. Some guests
on the second floor complained of mosquitoes that were able to enter
the rooms through the roof. This was a minor problem but if you are
worried about this, take an ocean front room or a ground floor room
that don't have the thatched roof. Some rooms don't have TV's or phones
(who cares I'm on holidays?). Freedom Paradise has approximately 114
rooms with 600 meters of beautiful beach. During our stay there was
approximately 60 guests. This meant hours of peaceful relaxation with
no crowds or you could socialize with others guest that aren't worried
about how their napkins are folded at dinner or why there aren't any
marble floors and crystal chandilers. There is excellent snorkling
right in front of the resort. The water is very shallow with the 2nd
largest reef in the world just feet from the shore. This is not the
kind of beach were you can run into the water and dive in, however
there are areas within a short walk to do this. This is a great beach
with miles of beach for those who like to walk. If you want to snorkel,
your best bet is to take one of their rubber boats or kayakes and
paddle out to the yellow bouy and jump into the water. The water will
be only 5 to 9 feet deep with amazing coral and fish. Some of the
snorkling charters bring people to this same spot and drop them off.
500 meters along the dirt road behind the resort is a "Cenote" which is
an under ground river (no current) that has clapsed to create a large
pond with various fish and birds. This is not the most spectacular
Cenote in the area but it is very close and free. If you want a nice
Cenote head 3 km along the road to "Coba" and visit the "Gran Cenote"
which is a big hit with divers. The daily smorg is very tastey with
decent variety but don't expect to be awed with unlimited variety and
fine dining. An average meal will consist of 4 different fresh fruits,
chicken, beef, pork, 4 types of salad, 3 types of vegetables and the
most amazing soups but a very limited dessert menu. I'm sure the
serving staff all have back pain as they all bend over backwards to
serve you. These people make very little money as is the trend in
Mexico so receiving tips is very appreciated however not required to
receive excellent friendly service. I gave one waiter an american
dollar, his eyes got as big as the dinner plates and he even offered to
refill my plate even though it was a self serve smorg. The maids keep
the rooms very clean and went as far as washing our floor almost every
day. Jesus(pronounced Ha sous) is the manager and is a very likeable
hard working fellow. Any problems, talk to this man and he will help
They advertise 5 restuarants but do not have the occupancy to open all of them. The trend was to have the smorg in the open air restaurant open nearly every day with the Mexican/Sea food restuarant open 4 to 5 days a week. Some of the seafood items are an extra charge. The drinks are very good with a large variety. If the bartender doesn't know how to make it he is open to suggestions. The drinks are not watered down as is the rumour often heard with many all inclusive resorts, this was quite the opposite as my wife often had to ask for less alcohol than what they offered.
I have personally talked to the owner and manager about some of the
problems that were reported in the past and have made suggestions as
have many of the other guests. They were more than pleased with our
suggestions with many suggestion implemented immediately. Let them know
how you feel as they are striving to please. They have just hired an
activity co-ordinater who will give a much needed boost to the daily
activities. The theater is not open yet and the kids club is really
just a large unsupervised room with toys. But lets face it, the kids
are going to want to play on the beach anyways. No break for mom and
dad as there in no baby sitting yet.
The long and short of it is: If you want fine dining, endless
entertainment, meticulas grounds and rooms, then don't come here. If
you want friendly staff, decent food, hours of relaxation on a quiet
uncrowded beautiful beach with friendly guests, give Freedom Paradise a
try. The Owner and staff are working hard to bring this newly purchased
resort up to full speed and provide their guest with a memorable
Great staff, great time!!!
We want to thank you for a wonderful stay at Freedom Paradise. We really enjoyed every minute of it. Thank you ALL of the staff of the hotel for taking so well care of us and, of course, we would have liked to stay longer.
After a long series of flights from Mérida to Mexico City and then via Paris to Stockholm we arrived home after 26 hours from door to door.
The climate here is different from that of Tulu, e.g. we had -18 degrees centigrades yesterday morning. The snow has come, making children very happy but car drivers nervous. This morning, La Nochebuena, we had only -4 dregrees.
We wish you a very Merry Christmas and a Happy New Year!
Regards to all,
Karin and Harry Albinsson
SE-18730 TÄBY Suecia
We too were bumped from Sunscape but were given 1 week free for another time. This resort was more like a low end Holiday Inn. Although the beach was beautiful and the people tried very hard. The owner was on sight and very friendly especially to me children. There was only the buffet and the food was adequate. No kids club but my children were happy at the beach. The mosquitos were awful. Bring your bug spray and put a towel under your door. This is under new owners and could be nice but it needs some help. We did visit Sunscape and it was very nice but still low key which we enjoy. We visited friends at the Gala Resort and it was also nice but very active if that's what you are looking for.
Weather was perfect and we enjoyed the relaxation.
Dont look for 4 stars here...
We were bumped here at the last minute and although the other resort was gracious enough to apologize and give us 7 nights free we were not pleased with were the put us. We were moved to Freedom Paradise. If you are looking for 4 star service, this is not it! They advertise many dining facilities but there are only 2 and one aweful buffet. It was spaghetti 10 different ways at the buffet and expect to see the lunch items in dishes for dinner. You can never get into the other 2 resteraunts since they only accept reservations from 7am to 8am. Who wants to be on vacation and get up that early? The kids club is non existent and the wait staff makes you feel more like a burden than a guest. It tooks us 3 hours to get into our room when they told us it would be ready in 10 minutes. all in all the beach is nice, the rooms although small are clean, but the food and service is horrible. I would not recommed this resort to anyone except those on a tight budget. They might advertise this resort as size friendly but there was no one over 200 pounds in the resort. my wife and myself are not large people but i swear had we not left and moved to another resort, i would have lost weight from the horible food. BEWARE OF THIS PLACE!!
This resort is below second rate
I've just been reading the reviews of the many people bumped from the Sunscape Tulum at the last minute during the holiday season. This happened to us as well. Yahoo Travel called us a week before we to leave for our Christmas vacation, saying we had been bumped to Freedom Paradise. It was too late to get anything else and we decided to take a chance. What a mistake! We stayed in a small room with a thatched roof that would drift down on us while we were sleeping. We were also eaten up by mosquitoes in the room. They lied about the number of restaurants and bars they had. The buffet was plentiful but sometimes awful. The food all tasted alike and was never very warm. Such things as butter and jam seemed to be rationed to one pack for every 10 people. And the favorite phrase from the staff was "We're out of that". This included items like bottled water and the makings for margaritas. We went to the Aloha restaurant once and it took 2 1/2 hours for 3 tables to be served. The food was mediocre and was topped off by a grand dessert of Sara Lee cheesecake. Over the course of our stay the toilet leaked and the electricity went out in our room and it took a couple of hours and an angry confrontation to get someone to fix it. The beach and grounds were beautiful and very clean. But it didn't make up for the disappointment we experienced. Yahoo Travel was not very helpful. I will not use them again.
We left after 2 days!! Hated it!
We originally booked our trip to Sunscape Tulum, but they bumped us to Freedom Paradise at the last minute. I called Freedom and spoke to their manager to get details about the hotel. He told me so many great things about the hotel that I couldn't wait to get there! (4 restaurants, a great buffet, kids club with activities, snorkeling trips, entertainment at night, karaoke) All the things he told me were lies.
We got there and had to wait 2 hours for our room to be ready. I was starving and had to beg someone to make me some food (this was at 11:00 am!). The only good thing about this hotel was that our room was nice and it overlooked the beach, which was very clean and pretty. I ran into some people who had not so nice rooms, no hot water, and one room even had bats in it. Dinner was a joke. The buffet was awful! They actually served chopped up hot dogs and spaghetti! I was mortified!
They only had 2 other restaurants and if you wanted a lobster dish on their menu - they made you pay extra! Their live entertainment consisted of a guy playing a pre-programmed casio keyboard. I asked about karaoke and the activities director informed me that they only had one disc. The kids club was only open for an hour a day. There were no kids in it, as there were no activities to do with them. There were no snorkeling trips like I was promised. They said they have done away with the "size friendly" atmosphere - but you still had to wear a wristband that said "size friendly resort". I called my travel agent 2 days into the vacation and begged her to get us into somewhere else.
She did - we ended up at Xpu-Ha Palace for the remainder of our trip.
We loved it there.
We paid top dollar for our Sunscape vacation and I really felt like Freedom Paradise wasn't worth close to what we paid. In fact talking with other guests, they all paid 1/3 of what we paid. All the other guests were complaining about the resort too. One guy was going to sue the place when they got back. He felt like he was totally lied to.
I do not reccomend this resort unless you don't care about eating or having fun. If you just want to lay on the beach and then go to bed - then this is the place for you.
The best bithday present!
I would love to share my experiences with your readers.I wanted to go somewhere tropical for a vacation but I was afraid to spend money to go somewhere and be to self conscious to go outside in a swimsuit. Then I read a news article about Freedom Paradise, I was very intrigued. I did some research online and emailed the resort with questions from their website. They responded quickly and answered all questions I had. My birthday was coming up so my husband booked the trip as a gift to me and I must say its the best birthday present I ever received. Our trip was a 4 night all-inclusive package. Our room was oceanfront with a king-sized bed, beautiful tile floors, a balcony with a hammock. The rooms are not huge but so clean and beautiful, nice clean bathroom with a big shower. Everyday we had a beautiful swan made out of towels and fresh flowers on our bed. There were 2 restaurants to choose from while we were there but it really didn't matter. We would have had every meal in the open air restaurant that was available anyway. Its so nice to eat and listen the water and the birds with the nice breeze. Anyway, the food was good and the service was unbelievable. For breakfast there is always fresh fruit, fresh juices, really good coffee and the traditional breakfast foods you would find anywhere. Lunch was almost an after thought for us because we would still be so full from breakfast but they had wonderful nachos with fresh guacamole and fahitas as well as sandwiches and hamburgers. Dinner, my favorite after playing hard all day, seafood, steaks, and Mexican food. We enjoyed every meal there. There is also a bar open all day serving margaritas, my husbands favorite, as well as beer, daiquiris, pina coladas, whatever you are in the mood for. That is part of the all-inclusive package as well. They showed us the bottled water they use as well as the bagged purified ice. We ate and drank the whole time and never had a problem.The beach there is so beautiful. White sand beaches, not rocky at all in front of the resort. Every morning there was a crew that came out and raked the beach in front of the resort to remove any grass or seaweed that washed up. Just look at the picture on their website, the beach really is that beautiful. We swam in the ocean and snorkeled too. My husband doesn't swim so we didn't go way out there but some of the other visitors did and told us about the beautiful fish they saw out by the coral reef. There were several pools that we played in. One is very secluded, I didn't even know it was there until another guest pointed it out. When you start feeling like you have had enough sun but didn't want to go inside there are several covered areas on the beach. I am very fair so I was glad to see that. The beach chairs are big and sturdy. There were kayaks and paddle boats available as well. Also, its important to keep in mind that the resort is located in Tulum where the ruins are. There are books located in the rooms with tons of information about activities from Cancun to Tulum.Thank goodness there were no reporters at the resort while we were there. I didn't ever hear anyone mention that while we were there at all. There were not a lot of visitors there when we were there. There were visitors there that didn't know that this was a "size friendly resort." They just came because the resort is so secluded and quiet. There were people from all over the world there, everyone was friendly. I never felt out of place or uncomfortable. It would have been really great to go with a group like you are planning for the end of this month. I wish we could go back with you. Tips for your readers would be please be prepared for the airport in Mexico. There are people there trying to sell you everything from tours to timeshares and they are very aggresive. Just ignore them, get downstairs, get your luggage, get through customs and get outside to find your transportation. Please have that arranged before you get there. Know how you are going to get to the resort because with everything going on at the airport you can get confused easily. The next time we go, and we will go again, we will rent a car . We decided that on our first day there. So we can go out on our own to site see and shop. I think the airport was the downside of the entire trip. The people trying to sell this stuff to you are dressed very official looking with badges and everything. Just be smart and avoid and if they do start talking to you walk away. Once away from the airport everything else is wonderful. I promise your readers when its time to leave Freedom Paradise they will feel, like we did, that you are leaving family. Feel free to email me with any other questions. Thanks, Sally
TripAdvisor Reviews Maya Tankah by Freedom Paradise
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