Bavarian Inn Lodge
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TravelPod Member ReviewsJincheng Home Hotel Tongzhou
Where do I begin with this place.... well, we came in for just one night and went straight to the "pools", well...they had sooooo much chlorine, that even us the adults could barely keep our eyes open or stop coughing!, then came the rooms...OMG! We asked for two roller beds and they provided Us with just one and after I raised a little bit of commotion then all of the sudden another bed another appeared but not without a terrible attitude from the housekeeping woman! The bathroom shower nob keep coming off....they provided some crystals to put in the whirlpool but for some reason there was a long hair inside the bottle of it, just gross!!! Then came the sofa bed, it had dried up Fruity Pebbles cereal on it, so I had to clean that up! From there it gets worse, the shower nob came falling off but we just dealt with it because I was tired of calling downstairs to the front desk to tell them about our issues, but this last issue is just UNSANITARY AND DISGUSTING!!!! Our sheets had stains on them and EVERY pillowcase in our room had BLOOD stains.... I mean BLOOD STAINS!!!! That's just horrible, disgusting, sick and I can go on and on!!!! I returned at least 5 pillows and just finally got tired to call them , so I keep coming down to the front desk with all these issues but I didn't want my kids to keep hearing me on the phone explaining to them about all of this! Just a terrible experience, that we won't be able to forget!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Jincheng Home Hotel Tongzhou
Not a good night sleep
My fiance and I stayed here once and that was all it took for us to never want to stay here again! I visit Frankenmuth at least once every two to three months and we usually stay at the Holiday Inn Express in Birch Run but we thought we would give the Frankenmuth Bavarian Inn a try since it seems to be so talked about. Well we stayed one night but let me tell you it was not that great! The bed was so uncomfortable, I did not get any sleep nor did my fiance. The room was not dirty but it was not that clean, and the staff really did not seem like they cared to much about customer service. When I first ckecked in I should have realized that it was going to be not so good, because there staff was out front smoking at the entrance and would not move for me to get in and when I did say excuse me they gave me a dirty look like I was being rude or something. Never again will I stay here, to high priced for nothing! I would never recommend this Inn to anyone!
Regarding the mattresses, I hope the guest brought the matter to our attention. We have over 700 mattess sets on site and try to maintain that them all in a high standard.
Jim Engel, General Manager
Bavarian Inn Lodge
Great place for kids
Just got back from the Bavarian Inn Lodge. Great place to take the kids for a few days. Lots to do-5 pools, game area, putt putt golf. Lots of places to walk around and shop. The rooms were big and clean. Ask for a room that doesn't overlook the parking lot for a better view. If you are looking for a quuiet getaway this is not the place for you.
The bavarian Inn was great but we had the 3 day pass for the motorcycle show and was not able to get in on the second day! They had not expected such a crowd. So we missed out on some of the events and were disappointed.
Great place for kids
I went to the bavarian inn with my mother and my children for a couple of days of shopping. We all loved it! It was great for the kids which is great for me. The numerous pools were fun for 7 and 5yr.old and the kiddie pool was very shallow which was perfect for me and my son who was 11 mos. old at the time. My older boys love the water cannons and the waterfall pool. The games were great. Next time we go, would like to try mini golf. I would recommend this hotel to anyone with kids.
This is the perfect place to leave dad and the kids while mom goes shopping.
Location within the hotel can make a difference
There is an old section and new section of the hotel. Some of the older
rooms are dated, and instead of a doorwall to the balcony you get a
solid door that is not attractive nor see-thru. The hotel decor is
bavarian, of course, with very nice murals depicting mountains on the
walls. The staff were very nice. On one trip we got a suite, mistake,
as alot of the younger teen and 20-something partiers get the suites
and we had noisy partiers keeping the kids up all night (the walls were
like paper, even quiet conversations in the next room could be heard).
The older section is closer to all the fun, the newer section, it is
quite a walk to everything and the car, but it is newer construction
and so the room (and hall) is quieter - thicker walls? - anyway, you
don't hear as much from the next room.
The pools are great, check open times as I believe there is a time of
day you cannot swim at all, inbetween the checkout time and checkin
time...so arriving early to swim doesn't always work out.
But if you do arrive early the kids can play in the game center that
runs practically the whole length of the hotel on the lower level.
Miniature golf usually stays open, too. The kids can also make wax hand
statues and collect tickets from games to cash in for prizes (same as
most arcades, need alot of tickets to get a decent prize). The
restaurants are good for kids, even the pickiest of eaters can find
something they like, especially at the cafeteria-style restaurant by
the miniature golf course.
We have come for many years, when my kids were pre-schoolers they
absolutely loved the two-story playhouse and the pools (the new splash
pool is terrific for this age group). As grade-schoolers they loved the
arcade and mini-golf. As pre-teens being cool by the pool and shopping
in town and at the Birch Run Outlet Mall were big. As teens (last trip
they were 13 & 14) the big hit was KARAOKE! We were there with many
other families from our school and we had about 20 kids between us and
they ALL spent the evening doing karaoke and loved it! They were of
course, silly, and loud and boisterous and it was nice that these teens
had a special place in the hotel where they could be themselves and not
be disturbing anyone. I was surprised to see they enjoyed the trip as
much as when they were younger as I had expected this last trip to be
our last but they are begging to go again! My only complaint about the
cafeteria-style restaurant in the fun center that hosts the karaoke
Friday and Saturday nites is that is more like a bar - it has pool
tables and alcohol and allowed smoking when we were there.
Being that this place is designed specifically for kids of all ages, I
think that the smoking and alcohol should be limited to the other
restaurant in the hotel that is not near the fun center or around the
kids. We had several problems over the years with both men and women
who get drunk and make shameless passes at "mom" or "dad" in front of
the kids. These drunk guys watch as your 14 year old daughter sings on
stage and their eyes follow her movements around the fun center and it
was a bit creepy. We complained about the smoking, but got no relief.
Don't expect alot if you are unhappy with your room or the noise, we
have had absolutely no luck in changing rooms on several visits (they
seem to never have another room available - even when our group had
booked 8 rooms of families on our last trip they were still
unresponsive to complaints when one person was getting smoke smell in
their room even though it was non-smoking - someone in a nearby room
must have been smoking and it drifted to their room). We come back each
year because the kids like it so much, it is inexpensive if you go on a
club nite and it is a great place for multi-family gatherings - we
always go with alot of other families so moms and dads have friends to
sit and talk with (and shop with) while the kids swim and play (it gets
boring quick for adults otherwise).
Luckily, the drunk adults have only been a problem on a few trips. I wouldn't advise just letting the kids run around unsupervised, it is not secure enough, so be sure to be close by and keep an eye on them.
They have a club which is definitely worth joining ($5/yr) if you plan
to go more than once, on my last trip I earned a $40 gift certificate
good for my next trip, and they have special pricing nites that can run
as low as $60. So I plan on going on and getting a room for only $20!
The hotel has a shuttle service that will take you over the bridge into
town, although it is a short walk, it is nice to use if it is raining
or snowing. It runs regularly and was very convenient.
There is an adult-only pool in a quiet section of the hotel tha also
has a hot tub...I recommend this if you don't have the kids in tow. It
is a pretty setting. There is a multi-story window that runs the length
of the pool and it gets the morning and afternoon light and has a nice
view - it is so relaxing and you can catch some rays, I have only seen
other people in it after dinner, so it is a nice quiet daytime getaway.
The adult-only area also has a lounge and pool tables.
There is a new shopping center, called River Place next to the hotel,
it looks like a small Bavarian village with rock walls and a pretty
stream running through it. It has some unique shops and funstuff like a
house of mirrors, for the kids. It is on the river and there is a
riverboat cruise you can take down the river. Interesting to note is
the large blocks of pretty rock that line the walkway down to the
riverboat, apparently these were cut from the Niagara Falls area and
brought there. They also constructed a man made waterfall that looks
very natural and is quite large and can be viewed fromt eh boat and
from a walkway-bridge that runs across the river into the heart of
town. The sidewalks in town are heated in winter.
We do ocassionally have noise problems by other guests. This is most significant during "winter school breaks (Easter, Winter, Christmas, etc). We do significantly beef up our staff to manage the experience. We also have very specific policies on noise in rooms and do evict guests who are unruly or disrespectful to other guests. Fortunately, this does not happen more then 3-4 times a year.
I appreciate the guests concerns regarding smoking. We have minimized further the areas where smokes are allowed. There is no longer smoking available anywhere near any pool. Also over 80% of our guestrooms are smoke free.
It is a very rare circumstance that we cannot provide alternative rooms if a view isn't just right or you need a larger room. I believe this guest is coming during a school break which is about the only time we are limited with 360 guestrooms.
We take all guests concerns seriously. I have been with the Bavarian Inn - Zehnder family since I was 15 years old. I am now in my 28th year of service and I know that no hotel will survive without repeat guests. I can tell... this guest does plan to return.
Jim Engel, General Mananger
Bavarian Inn Lodge 989-652-7200
You pay for the location
It was a Mom and Daughters weekend and we wanted to be right downtown so the location was perfect. Very expensive (almost $200) for one night. The pool is definitely a kid's paradise unless you don't mind getting splashed.. It's definitely geared for families if that's what you're looking for. Me? I wouldn't have minded the price if we had a more luxurious room, however, you're paying to be downtown and sometimes it's worth not having to drive everywhere. Next time I think I would stay at Zehnders though, at least you can eat the famous chicken dinner and then walk to the room instead of having to drive back to the Bavarian to crash after your food coma!
For the Family
This is an absolutely fabulous place to stay if you have children that would enjoy all of the pools and arcades. We are a younger couple, and all of the kids running around and screaming at all hours of the night was a little annoying. I do not recommend this as a romantic getaway; however, the family will love it.
our first stay at the bavarian inn lodge was four years ago and we have been going three times a year since. we have went for romantic getaways and for family getaways and no matter what we are never dissappointed. i wouldn't stay at any other place around frankenmuth.
It was and is a lot of fun...
TripAdvisor Reviews Jincheng Home Hotel Tongzhou
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