Four Seasons Resort, Palm Beach
How has this resort rated in the past?
- Room service
- Swimming pool
- Wheelchair accessibility
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TravelPod Member ReviewsFour Seasons Resort, Palm Beach
This is the place were I horned my skills and knowledge I learned in school. My first international travel and work.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Four Seasons Resort, Palm Beach
I'm shocked to see so many positive reviews. For a hotel, it may be nice, but for a Four Seasons it is the Motel 6. The front desk did not have our room child proofed as we requested (three times), they didn't have enough umbrellas or chairs at the pool or beach, the beach wasn't kept clean and housekeeping was terrible. Food at the pool took forever and it was impossible to get a drink. The front desk was not helpful at all. The rooms are old, but we could live with that. Don't expect it to be like other Four Season's resorts. The only outstanding thing about the resort is the chef!
Great property, but check in is a little rocky
This was our third time at this property. We think it's great! We like the smaller size, and the staff is excellent. They remember your name, and they even remember what your children order for breakfast in the morning. Very impressive. The concierge is excellent, and we used them several times for dinner reservations. The only thing that STILL needs work is the check in process. Each time we have stayed here, check-in has been a challenge. This trip our room was not ready at 2 (prior to check in time). No problem. They indicated it would definitely be ready before we finished our late lunch. By a little after 3pm, still not ready. No problem...we had some errands to run, and some beach toys to buy. When we returned at almost 6pm, it still wasn't ready. Finally, a manager had to get involved to get it resolved. He was very apologetic, which we appreciated. This is a tremendous property that just needs to get that last little item fixed to be absolutely perfect.
Ignore the reviewer below from NY...
The person below from NY is either a shill to negatively post or one of those who can never be pleased, no matter what! You know the type... I had to write this after reading that suspect review. Our family just returned after spring break week here. We've stayed at many, many 5 star hotels and this hotel is probably at the top of the list. The service was totally beyond what I can describe in words. Whatever you need, you want, from the simple to the unusual - this staff will go above and beyond anything you've ever experienced, anywhere - believe it!! The 5 star Restaraunt is just that!! (food and service) Surely the best we've ever eaten at in all of Florida, possibly anywhere. The rooms were immaculate. Upon check-in we were asked our preferred time for morning housekeeping and evening turn-down. Never missed a beat, ever! The staff, from the doormen to hotel check-in, to the concierge (incredible array of recommendations on ANYTHING you need!) to the maids - everyone had a legitimate smile and caring for your stay and comfort. The hotel property is first class - be advised the pool is small with lots of smaller kids and infants swimming during main holidays. The beach is large and beautiful, however. As with anything, you get what you pay for - this hotel is not inexpensive - you'll spend big bucks for a week's stay during peak times. But I can guarantee you, if you can afford it - you'll be treated, pampered and fed like you are a celebrity or some VIP. We've been all over the world and can't belive this was how we felt about a resort in FLORIDA(?), of all places. We planned this trip so our kids (teens) could see their great aunt.
Little did we expect to be blown away by this hotel in every way!!
Perfect -best hotel in Palm Beach
Just back from Palm beach. Best hotel - the only true 5-star-hotel in Palm Beach. The room were well decorated and clean. Perfect condition of public rooms and guestrooms. Perfect service. You get cold towels and free icecream on the pool and beach. One of the best places to enjoy the sun of Florida. Little expensive - but worth the money.
Just returned from four nights here and am disappointed because this hotel has problems that should not be found in a Four Seasons property. I had communicated before I arrived that I wanted to arrange for yoga classes and spa treatments ahead of time. I was told it would be addressed at check in. When I arrived the reception from the doorman on was incompetent. They knew nothing about my requests and my room preference was ignored. (At 795.00 a night I think I have a right to take issue) The room itself is not Four Seasons quality especially the bathroom. Towels and the duvet cover had stains! Every morning at 8:00 am the phone would ring and it was a wrong number, someone from housekeeping thinking I was working the floor and wanting to know which rooms were "mine" to clean. Room service was mediocre and the food was cold every meal. The mini bar was never restocked after the first day and someone was always trying to get into the room to clean early in the morning despite my desire to not be disturbed. Turndown service only occured if you called. Never got a newspaper in the morning. I attempted politely to remedy some of these problems and was treated with indifference or curtly. I have travelled extensively and one of my favorite hotels in the world is the Four Seasons Berlin where I return at least once a year. Four Seasons Palm Beach will not be on my return list.
A breath of paradise
My boyfriend and I wanted to go away to a nice resort, so we both decided to stay at the Four Seasons Resort. When we got there, everything looked excellent from the outside and inside. We were escourted to our room and the people were all very courteous and kind. The room was absolutely beautiflu. It was spacious and clean. What can I say? I felt like I was in heaven. The next day we went to take a walk on the beach and I was amazed because the sand was incredibly soft. The water was a light aqua blue and the scene looked like paradise. The pool was extremely warm and relaxing. I loved the service. Everyone was nice. The food was delicious and we had the best time. WOULD I RETURN? OFCOURSE! this resort was amazing! I would not go elsewhere from now! All I can say is....EXCELLENT! 5 STAR QUALITY. (Romantic as well- cozy and luxurious) *
Just returned from a long weekend (Friday through Monday) at the Four Seasons. We stayed in an ocean / pool front room and were delighted with our accomodations. The service was attentive (sometimes a bit too much so when the cleaning service knocked on the door before 9am...), the food was exquisite (we ate in every restaurant on the property), the beach was beautiful, and the grounds were lovely and well maintained. The only shortcoming was a somewhat less than helpful reception. Most of the people at the reception were friendly and very helpful, but a two seemed a little too flustered and not as "clued in" as the others. Will we return? In a heartbeat!
What a beautiful hotel! Just came back from vacation with my wife and children and we had a fabulous time. The hotel is gorgeous. The rooms and large, clean, and extremely comfortable. The hotel offers something for everyone, including a wonderful beach, fun pool for the kids, excellent spa, and a variety of dining options ranging from casual to elegant. We had a fabulous vacation and recommend this hotel to just about anyone.
A Special Place
We can't speak highly enough about this resort. The hotel is beautifully decorated in a contempory style. The service was faultless from front desk to chambermaid and all carried out in such a way that it is attentive yet not overbearing. The days are spent lazing by the pool or on the beach where you are relieved from the heat by the poolside cabanas, the lovely sea breeze and the occasional cold flannel or slice of melon presented to you by the beach staff. The beachside restaurant is a stunning natural location and reasonably priced. The bedrooms are comfortable and clean. All in all a faultless stay with the odd celebrity in attendance if you're into people watching. Top class.
Consistent with Excellence
I found the hotel in Feb. 2003 to be quite nice. As a perfectionist, who travels widely, I can find fault with anything but am also impressed with the positive. The hotel is right on the beach. I mean the wind blows so hard you need a wrap if eating at the outdoor cafe. The service is quite good; the decor is luxurious; the rooms are spacious--I found the same to be the case in the Four Seasons in London. I had heard that the reason why this property does not show the hotel, is due to its bland exterior. Not so, it is attractive from the outside. The resort is on the small side but that makes it more accessible. The beach is ok but it is hard to walk on the beach due to the softness of the sand yet for those who don't want to walk up or down and just sit and swim, it is fine.I would return here and the location is much better than the Ritz-Carlton and the property is not as intimidating or imposing as the Breakers. Yes the turndown service was a little chaotic for me but all in all, this is a hotel that one can enjoy and return to.PNK
TripAdvisor Reviews Four Seasons Resort, Palm Beach
Travel Blogs from Palm Beach
Today was a better day for Andrew overall which made it a better day for all of us ;-)
We didn't do too much but got to enjoy the view from the apartment while Andrew played and slept.
I did get down to the beach for about 20 minutes myself ...
Today we took Andrew down to the beach for the first time. Yes we had sunblock on him :)
He seemed to like looking at the water as we walked along the shore. Jeff tried putting his feet in a few times but I think since the waves were coming at him and it wasn't exactly warm, he got a little scared but handled it like a champ.
Then we took him over to the ...
... and he told me he had worked as an electrician for 25 years after leaving the navy and as he was about to retire he had the idea of setting up this business for corporate events. He has since made his fortune and travels all over the world with it. Businessmen love a good cigar apparently! Someone asked if they could have one rolled on the thighs of a virgin (a common saying apparently). He assured us his thighs ...
... by one Mr. Harrison, Mrs. Harrison, Mom and I took turns reeling in the beautiful sea creatures. Soon after my mom's catch, we all snacked on some sandwiches, just in time for the rolling seas to begin to swell. After about 15 minutes, my mom was white as a ghost. She forced down a Dramamine, although it was too little-too late, and retired to the cabin (against my better judgment) where she was rocked (and launched into the air) amid the 7' ...
... near or far.
Friends we’ll cherish and share memories with,
We’ll have photos to tell stories with.
Moroccan camel rides; potatoes, sautéed or fried.
Undeniable, the fun we had,
Leaving SAS will make us really sad, but we’ve
Now got friends in all the seven seas,
Find me on your Facebook please.
Happy trails to you till we meet again.