Four Seasons Resort Chiang Mai
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TravelPod Member ReviewsFour Seasons Resort Chiang Mai Mae Rim
The Four Seasons Resort in Chiang Mai was beautiful and the service was impeccable. The only drawback would be if your villa is far from the lobby and restaurants you have to plan a little more ahead and call for a free golf cart pickup to your destination on the property.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Great place ... they think of every little detail and make u feel as if u had the whoel resort to urself
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Four Seasons Resort Chiang Mai Mae Rim
Good, but could be better!
Stayed there with my wife for three nights at the end of April. On the whole a pleasant experience. There are certain areas that could be better.
1. The rooms - Each Villa has four hotel rooms, so 1401, 02,... If you are paying USD500 per night you do not expect to hear other guests walking above you or flushing the toilet.
2. Although the hotel has 64 'rooms', the facilities are shared by the 20 odd residences which have three to four bedrooms. So there can be a lot more people around than you would expect.
3. One great Thai restaurant that serves B, L and D. The western restaurant is quite basic.
4. Everytime there was a storm the power got cut off. On the lasst day it was out for more than a couple of hours.
5. It is beginning to show its age.
On the positive side, the service and the staff are first class. The cooking school and the visit to the fresh produce market were lots of fun and very professionaly run. The room layout is great with a huge bathroom and dressing room. The Spa was totally fabulous. The garden a joy to walk around in.
We were very excited about our stay at Four Season's Chiang Mai. We had planned our trip to Thailand to include a 5 night stay at this resort on the strength of many of the reviews from the TripAdvisor website. Unfortunately we were sadly disappointed with the property and the service and ended up departing much sooner than we had planned. To sum it up, we felt that we were getting half the product for twice the price when compared with our time in Bangkok at the Peninsula.
At the Peninsula, we had come to expect a level of service that we felt was truly outstanding. So when we arrived at the Four Season's we were underwhelmed by the staff and the general condition of the property, particularly our accomodations. The floors and carpeting were a bit dirty and the upholstery was stained in places. While the structure was lovely, the finishing details were showing their age. Especially the electrical lights, telephones and other bits and pieces. These were in desperate need of updating. As far as the bathtub in a garden concept went, in our bathroom the tub was surrounded by glass, but the glass was dirty on the outside and all that was visible was the trunk of a tree and lattice work. We also had several spots where ants were making their homes in our room at nighttime feasting on fruits and other bits that had been left behind by the staff. During the day it was OK, but it was not OK at night. Keep in mind that expectations are high at $440 USD per night and so they should be. I don't mind paying a premium for accomodations, but I expect the propietor to deliver and in this case the Four Season's failed to do that.
The food was fine, but here again we felt that we were being charged an extraordinary premium for a mediocre product (twice the price for half the quality).
We had been led to believe that there was an active children's program available at this resort. This wasn't the case at all. The extremely limited children's program was housed in a basement room that, while decorated nicely, definitely appeared to be an after-thought. It was also not tidy or clean on the 2 or 3 occasions we visited it. The staff outside the room were too busy chatting to eachother to answer any of our questions. For us to have asked questions would have felt like an intrusion. I just didn't get a good feeling at all about the children's program.
The setting is truly lovely. However, I have to admit that I found it a bit Disney-esque, what with the gardeners and the water buffalo. Something just seemed a bit off at this property and we couldn't quite put our finger on what it was. We noticed that nobody seemed too happy here, neither the staff nor the guests. For us this was a real shame, because we had left a lovely and wonderful place to come to the Four Season's Chiang Mai resort and we just wanted to keep that feeling going.
To the manager's credit, when we complained he offered (after a bit of negotiating) to absorb the first night of our stay. However, we realized that the property wasn't going to change overnight and so we opted to depart for a mediocre downtown hotel that was charging mediocre prices but wasn't pretending to be something it wasn't. We hooked up with an excellent driver in Chiang Mai and had a wonderful time visiting the temples and enjoying the sites. In the end we didn't really spend much time in the hotel at all. But we couldn't wait to get back to Bangkok and the Peninsula, where we returned two more times during our stay in Thailand. For us, Bangkok and the Peninsula were truly oustanding.
We had planned to stay 5 nights in Chiang Mai at the Four Season's on the strength of the hotel chain and the reviews we'd read about the resort. Thankfully, we didn't do anything silly like prepay our accomodations so we were able to easily change our plans as we progressed through our holiday.
The resort needs an overhaul to the details and cleanliness in the guest rooms, some serious staff re-training and a substantial injection of resources and effort into developing a good children's program before it can approach justifying the prices that it charges.
The most magical hotel ever
We stayed at the Regent ( Four Seasons ) in Chaing Mai for 5 nights at the end of February and it is unlike anywhere we have ever stayed. From the moment you enter the lobby and are presented with a jasmine garland you feel you have entered a little corner of paradise. We had booked a mountain view but were upgraded to a room overlooking the paddy fields and the views from our balcony in the evening were magical when the resort was illuminated by chinese lanterns / torches. The sevice and food were impeccible -a good variety at both the Thai and the International restaurants. It was a really good place just to watch the world go by - lots of huge butterflies and dragon flies darting about during the day - the resident waterbuffalo added a touch of authenticity to the working paddy fields. If you like your hotels lively this isn't the place for you - the bar was usually deserted and apart from the odd person having a sundowner we were the only people to have a drink there after our meal and so decided to order drinks on our sala instead. We also tried the spa which was great too. We will definitely return next time we go to Thailand.
We didn't want to leave
We checked-in while drinking tamarind tea and enjoying the sweet smell of our welcome jasmine necklace. A complimentary upgrade landed us in one of the Residences, which was absolutely huge and beautiful, and even had private butler service.
We were spoiled by having the door opened for us as we approached the residence and given cool towels to freshen-up upon entering! Fruits were provided daily and were arranged in a spectacular way.
The concept of design has been taken to a subliminal level - everywhere you look (inside the rooms, the public buildings or the grounds) is an aesthetic experience. Service is also superb and the staff is extremely friendly.
The Spa was expensive but worth the price. I specially enjoyed having my hair washed while lying down and having my hair done in flattering lighting - I have never been pampered this way at any beauty salon.
My only suggestion would be to have the shuttle to town run more frequently.
The residence upgrade definitely played a huge part in making our stay memorable. Nevertheless, I am sure that we would have had a wonderful time in one of the regular rooms.
I can't wait to go back.
Magical Resort - fairytale like setting
Just back from the Four Seasons, the most beautiful resort I've ever been to. About 40 - 50 mins (20kms) from Chiang Mai centre. They greet you with jasmine garlands and fruit juices and lemongrass infused cold towels! The lobby is beautifully designed although frail guests may find the designer stepping stones from lobby to resort a little dangerous esp at night, but we loved negotiating them when a little tipsy , hearing the frogs croak in the water under your feet -- be warned , if you have a frog phobia don't come here ( and I was there in the dry season -Feb - which is has dry hot but not too hot days 32 degrees and lovely cool nights with hardly no mosquitoes !) They ( all young beaming super enthusiastic thai staff dressed in cream , you feel like your in some futuristic luxury convalescent institition for those wishing to recover from the rest of the worlds useless attempts at 5 star service) bring you to your pavillion suite (only 64) by golf type buggy... the rooms are gorgeous , all teak ,all have outdoor sala ,they will serve you whatever you like on this.., ours looked over the rice paddies,the mountains to the left (very very hazy in Feb. though) and the whole resort accross to the private residences ,have screens so you can leave windows open at night and listen to the frogs..Try an get an upper level pavillion as you get vaulted teak ceilings in room and outdoor sala....beautiful bathrooms.. The most amazing experience comes just when its about to get dark , the workers light up the whole resort with fire torches ..the reosrt becomes supernatural and then the frog chorus starts which is deafening and apparently gets louder in the wet season... and if you like flora at all this resort is just heaven... i don't want to recommend this place because i don't want it to get too popular .... the world has produced nothing better than this so far .... The rest of the planet should be sent here to learn the meaning of hospitality.... On the downside to be really miserable to the resort and find any faults, here are a few ..(just to discourage you so i can have it to myself.)..(1) the shuttle bus(free)to chiang mai (great night bazaar for real and repro antiques) only goes 4 or 5 times a day ..(2)the spa which is apparently rated 3rd best in the world is wonderful, yet disappointing ,staff not too good on product info (overated elemis facial 110 euros ) maybe due to standard of english, and you have to leave the spa again to get to the treatment rooms which feel oddly westernised (well i suppose it is the four seasons) with very loud flowing water that sounds more like a very large burst pipe,... the spa in Bangkok Dusit Thani was much nicer with a more Thai and professional feel...(3) they charged me 200 dollars plus 18.5% late check out, yet apologised for this because we were unknowingly upgraded to a rice paddy filed view room which are more expensive. However I would have paid anything to extend my stay here (4) infinity(yawn) swimming pools are not heated . However I intend to go back to room 1301 every year 'till I die!
Spectacular in every way
This hotel is approximately 30 minutes from the heart of Chiang mai. the ample beautifully appointed rooms even sport as lanai. The bathroom looked on to a private garden and the grounds are in a working rice field complete with oxen. Gorgeous spa and excellent restaurants one of which was our best meal during our two week stay in thailand. Of course the service is everything the 4 Seasons is known for and all with that great Thai smile.
Worth the expense
I was fortunate to spend 3 nights at the Four Seasons, a beautiful, delightful experience. Some specific thoughts, suggestions:
Spa treatment at dusk
The mini golf cart will pick you up at the door of your villa and wisk you to the spa. As dusk approaches, many of the spa rooms are lit by candlelight. I was in an upstairs room and will never forget the climb up the candle-lit stairway - amazing.
Upper floor villa
Seems like the upper units receive more light and have the raised patio/deck -- quite nice.
If she is still available, ask for Mrs. Kit(p?) to act as your tour guide to the local market, Doi Suthep, and shopping. She's very fun.
The herbal steam treatment done in the area near/under the main pool is not to be missed. The lemongrass and other herbs will make you feel like new.
This was a really great afternoon tooling around the area. Lots of friendly locals and points of interest including a very strange snake farm.
Heaven on earth!
My husband and I just returned from a 2 week trip to Thailand where we were lucky enough to stay at the Four Seasons for three days. Our stay was flawless! The hotel grounds, facilities and rooms, called Lanna style suites, were amazing. The landscaping of the hotel was so beautiful that we spent much of the time taking pictures of the hotel grounds. The restaurants were similarly top notch and we had a dinner on our outdoor enclosed furnished patio, which was magical. They decorated the "sala" with rose petals and candels and we enjoyed a romantic delicious meal. The spa was also sublime. The rooms were enormous and so beautifully decorated. The spa experience was amazing. The staff at the hotel was perfect, accomodating and wanting to cater to your every need! In short, the four seasons was definitely a splurge but one of the most enjoyable, perfect hotel expereiences in our lives! The experience is definitely worth the price tag!
Peace and quiet
Stayed here many times, always a good experience. Rooms themselves not grand, but very comfortable. Generally a very relaxing place to stay, well away from town (so a rental car is always a good idea) Food and service as expected in Thailand, and the spa adds to the relaxation.
The setting is lovely and the rooms are great.
We stayed for 3 days and left feeling calm and relaxed.
The staff were really impressive. We asked was there a fan we could use whilst we had dinner but they didn't have a spare one. 10 minutes later they appeared with one they had just gone bought !
TripAdvisor Reviews Four Seasons Resort Chiang Mai Mae Rim
Travel Blogs from Mae Rim
... and just stood there with Lauren and I still on her back. So her mahout started yelling "MIGUEL, something in thai thai elephant dialect? more thai.." I'm not really sure what he said but she listened and then ever so slowly crept her body into the water. When they're doing this you have to maneuver your body so they don't come crashing onto one of your legs. But she was going so slowly that it was difficult ...
... was drove at speed, dodging all the traffic to get us there with about a minute to spare. The train was delayed by 10 minutes....typical! The train journey was long, although broken us nicely as we were given food along the way, however the a/c was so efficient we were freezing for much of the journey. We arrived in Chiang Mai about an hour and a half ...