Fort Rapids Indoor Waterpark Resort
Travel Blogs from Columbus
Woke up this morning in Chillicothe, drove up to Columbus and all the way through Pittsburg, then through West Virginia and stayed the night in Maryland. It was a day of traveling, we noticed the scenery was more forest like, and the blossoms are just starting to come ...
... of taxis: 2
# of trains: 174
# of flights: 14
# of ferries: 3
So thankful to have my three favorite people in the world with me! Thanks to our church family and friends for all of your prayers and support. I hope to update this blog on a daily basis. The picture below is of us killing some time at Starbucks while waiting for our flight. God ...
Headed to CMH then to San Juan, Puerto Rico. It's way too early. So glad packing is done!! I was actually ready on time. Tony left phone in SUV - noticed it as soon as we left in the shuttle. It wouldn't be a trip without something absentminded happening. And hello, first class :). I can have more than one ...
... I was supporting the Jets and despite some pretty ****** reffing that resulted in a Jets win (and I'm not complaining!). I'd say the only thing I disliked was the scantily clad girls (they looked 14) "shovelling" the ice or otherwise acting like cheerleaders. I guess this is an American thing but....it's hockey, not football. It was just so out of place. Otherwise I had a fantastic time. They even have the post-game traffic down to a fine art! Final score: Jets 3 - 2 Blue ...
How has this resort rated in the past?
Historical Traveler Reviews Fort Rapids Indoor Waterpark Resort Columbus
We had read in other reviews that the hotel was nice but suffering from some service glitches largely having to do with the newness of the property. This is exactly what we experienced.
Absolutely horrible experience. Water Park employees were extremely rude. They refused to let a father walk behind his handicapped daughter who wanted to ride in a tube around the lazy river, which was not hurting anything. The lifeguard cussed at the man, who then asked her to get the manager. The manager still would not let the man walk his daughter around the lazy river (she appeared to be 10-11 with only the use of one arm). When the dad asked the managers name, he refused to give it to him. TOO BAD THE 20 YEAR HOLD MANAGER DIDN'T REALIZE THEY WERE CLEARLY VIOLATING THE AMERICANS WITH DISABILITIES ACT. The poor little girl was in tears.
Great family vacation
We travel with our grandchildren, but this is the best kid's hotel we have been to. The children loved the waterpark. Their parents loved it too. The rooms were excellent, extra pillows, wonderful mattresses, everything new. The water park is running over with life guards. They even have wrist bands for the children so parents can track them within the park. Grandparents, take your grandchildren!
We stayed at this hotel with our family and extended family. The waterpark is great -- the kids and adults loved it. Some of the water slides have height and medical history restrictions -- check before you go. The water is cool but the air temperature is warm so no one gets too cold. The changing rooms are chilly, though.
Loved the family Villa's
We were pleasantly surprised with the spacious family Villas that were completed with micro waive, fridge and clothes dryer. They have flat panel TV's, fireplaces and granit counter tops. Overall a great time.
I Love Fort Rapids
I stayed in this property last year, and returned this year to find a Water Park as part of the Hotel. Talk about a complete makeover! Just a fantastic job those Holiday Inn people did. The staff is great & very friendly, and I can honestly say I received a bang for my buck. What great family fun!!!!
I took my family to Fort Rapids Indoor Waterpark for 2 nights in early June and had a wonderful time. We stayed in a 2 bedroom "villa" suite and it was one of the nicest hotel rooms I've ever stayed in. The waterpark was very nice and clean, as was the whole hotel. The food was very good and the kids loved the arcade which was huge. Better than the Sandusky waterparks. Highly recommend.
The original hotel has been around for years, first as a Hilton. New owners came in, gutted the hotel part and added villas and an indoor waterpark. The hotel is now under the Holiday Inn name. The new hotel and waterpark officially opened on May 22, 2006. However, when we checked in on June 9, 2006, they were still doing some decorating. Everything smelled new.
This hotel did not seem ready to open. Many things were not up and running yet and staff seemed very unorganized, confused, and stressed. The good things: my daughter loved the waterpark. The indoor waterpark was fabulous although the one thing I could have done (I was 8 months pregnant) the Lazy River was not open. Some attractions at the waterpark were opening on 1/2 hour shifts so some would be closed while others were open vice versus. However with my 9 year old this wasn't a problem due to her mostly playing on the slides (they were open all day). Staff at the waterpark were very friendly. Rooms were very spacious and very comfortable however there was no cable set up and only 1 tv (we had a room for 6 people). The arcade was very nice for kids and adults with a variety of games at a low price. My husband really enjoyed the bar (it was fairly big also with a variety of tv's). We ate at the restaurant 1 evening. Prices and food were great and kids eat free with a paying adult. The bad things: front desk staff were not very accomodating and friendly. The Rowdy Ranchers Kids Club was running but it took us a long time to figure out where to go for it. My daughter wanted to color her own t-shirt which was the advertised activity for the day. We kept getting relocated by staff. Finally the Activities Supervisor took us into a room, told me to bear with her when I complained about being redirected more than once, gave my daughter a shirt, and markers and had her sit at a table to color her shirt. She then proceeded to check her e-mail on the computer behind the table. Not very much interaction with my daughter. The fitness center, virtual golf, and virtual bowling was not up and running. My daugther wanted a tatoo (airbrush). We paid for it and then the employees after arguing who was going to do it because none of them wanted to, could not get the airbrush to work. We asked for a refund but were told to come back in a couple of hours instead. We came back a few hours later, it still wasn't working. We were told to come back the next day, however we were leaving before it opened so we asked for a refund again. No one knew how to give a refund. My husband had to go through a variety of people to get a $5.00 refund. The manager even redirected the problem to someone else. Too much frustration. Also while my husband and I were watching tv, a staff person unlocked our room and opened the door. They said they were told our room was vacant. Housekeeping also came to the room to clean. I was in the process of getting ready to leave for them they told me to go ahead and take my time and just leave the door open when I left and they would be back in a little bit. I did not want to leave my door open unattended so I waited for them to return 5-10 minutes later. For what was supposed to be a relaxing 2 days we encountered too much frustration. I would wait 6-12 months before coming here again. Hopefully by then things will be smoother.
Not too bad
OKay, but building and rooms could do with some renovation.