Fisherman's Point Resort
Historical Traveler Reviews Pension Frey Heilbronn
We had to leave
We were aware of some of the negative reviews regarding this hotel before we got there, but thought it was just a few unsatisfied people making such comments. However, never in our wildest imagination would be think that we would have had to leave after two nights, out of a ten nights stay. Several weeks before arriving there, we called and requested a one bedroom suite with two twin beds for the children, and an ocean view. To our dismay we were given a room without an ocean view, and a sofa bed. We were not pleased and they showed us other rooms, which were in bad conditions. They even showed us a room with just one bed (knowing there was 4 in my family). We stuck with the original room and after getting all our luggage in, we soon realized that the air-conditioner in the room did not work. After many trips to the front desk and many phone calls to various people in charge at the hotel, we could only endure two HOT nights in the room so we had to check-out and secure a room in another hotel at our expense. Now I am trying to get a refund from Expedia. Staying at Fisherman's Point was one of the worst decisions that we ever made regarding a hotel. I would not recommend it. The people are NICE, however, they do NOT know how to run a hotel or a business.
Do not stay here! Please read.
The place was horrible! It is TIMESHARE property! AND people reside there on property year round. The first room we had was on the ground floor and the back balcony door wouldn't lock. We couldn't understand why they spent so much time trying to convince us to stay in that room and not just change our rooms. We were told that reservations had closed (???). Finally they switched us and although the rooms are laid out the same, the 2nd room had much better decor. That's when we found out that it was timeshare. And the air conditioning is not great. And watch the staff, I came out of the shower once to find the cleaning lady in our bedroom making the bed. And trust me, you can hear the shower when you are in the bedroom. Makes you wonder.
Absolutely Positively Horrible
ABSOLUTELY HORRIBLE!!! This place has horrible service, accomodations and everything else. To be, individually owned condos... they are VERY poorly maintained. We were afraid to sleep on the linens because they looked to be EXTREMELY worn and thin not to mention the maid only came once for the whole week! Only the bedroom is airconditioned not the living room/kitchen area which are a little intimidating with the bars on the windows. I was very disappointed to see that Expedia and AAA endorse this establishment because is horrible. We could not get extra towels and they only give you 1 key per room so, if decide to do separate things YOU have to pay them to get and extra key made. HORRIBLE, HORRIBLE.
Thought it was Great!
I thought Fisherman's Point was fantastic. Our room was very clean. The cleaning staff did an excellent job every day. The staff were very helpful. The only down side to the resort was the restaurant. I wouldn't recommend it. Too pricey for what you get. Also, the taxi stand was WAY too expensive. Book through a vender on the beach instead. Great Hotel and Great value!
Great little place to stay to get a feel for the local flavor. Great staff, friendly and responsive. We had some difficulty with our first room but it was handled quite efficiently and without drama! I would suggest a port side room as the view is quite nice. Great view of the beach and daily sunset. As well the restaurant is "charming" - not always fully stocked but the staff does a outstanding job of trying to accommodate your requests. Yes, I would return again and again.
This is a dump!
Don't stay here. It should be illegal for them to use "resort" in their name. Does not even come close to the web site description. Web site claims it is air conditioned--not so, most apartments are air conditioned in bedrooms only. Web site claims it has a restaurant specializing in seafood--not so, restaurant really was not operational.
Ate there first day arrived--restaurant offered only Jerk Chicken and Rice--no ice tea; no diet drinks and absolutely no seafood. We believe we actually ate the attendant's dinner. Room conditions were deplorable. Cobwebs in the ceiling, poor lighting and non-working light bulbs, furniture rickety and filthy, refrigerator wouldn't hold temp, stove half working--probably 30 years old, no coffee maker was provided. Maid service terrible--brought us hand towels; had to ask for bath towels, never saw a wash cloth--never changed sheets in 6 days we stayed there. Our vacation was ruined because of the deporable conditions at this so-called resort. Don't be fooled by their web site.
The Fisherman's Point Resort management will tell you that all the apartments are individually owned and maintained. What this will mean to you is that you may be stuck in a decor where nothing matches, bedspreads may have holes in them, lights don't work, appliances don't work; the apartment can be just plain ugly. The Fisherman's Point Resort is not a good value for the money, they should pay you to stay there, claims AAA approved--it shouldn't be. No private access to beach which is open to public for a fee. Harrassment to buy drugs and solicitors on beaches for sight seeing tours is constant. The resort, originally built in the 50's, could be pictureseque and fun, but rundown conditions (picture on web is definitely not how property sight looks today), lack of maintenance, misleading advertising of amenities offered (air conditioning--should say bedroom only). Seafood restaurant (had no seafood available for the whole week, filthy 3rd world country conditions), beds (matress worn condition), furniture goes from hand made pieces of plywood painted white to couches that you sink to the floor in (you'll need a chiropractor after a few days sitting on this stuff) to the appliances that don't work (electric stoves 20-30 years old, refrigerators that don't get cold: lost $50 US of food due to poor condition of refrigerator, some apartments don't have microwaves, never did find a coffee maker ) and finally the cooking utensils supplied from the skillet without a handle to the plastic spoons and forks. I really felt we experienced the life of a lower middle Jamaican citizen.
Some of the staff try to be hepful, but don't bother the front desk who is always on the phone to whoever, unknowledgeable about tourist sights and very evasive about customer service issues. Don't sit on couches in lobby, you may fall thru to the floor if they forgot the cross board to hold cushion--they are for looks only. After spending 48 hours in I guess their worst privately owned apartment (we were informed all these apartments are privately owned) we were able to move to a 3rd floor apartment with a view of the beach (ignore the barb wire). Based on the present condition of this facility and if Fisherman's Point Resort (they say apartments on their local signs) is what you want, then this is your vacation paradise (hell). I wouldn't stay here again at any price.
I stayed at this hotel and was very surprised. The staff was very nice and helpful. The hotel is located central to any thing you would need. (if you stay at this hotel you must visit Island Village and dine @ Jimmy Buffet's Margarita Ville). The restaurant on site at the hotel also served great food and the staff there always provides good service. Also the hotel looks much better than the picturte shown. If you are looking for great service without the high cost then this is the place for you. My husband and I will be back the first chance we get.
Nice Set Up
Orginally made reservations for skycastle but upon arrival learned that they reserved a studio for my party of two adults two children instead of a one bedroom....they called Fisherman's Point and made arrangement for us to stay there. Good location for the children...easy walking to everything Ochie is not a very large town but staying at Fisherman's point made it even better. We had a one bedroom apt that was in good condition with a good size fridge and cooking utensils. Breakfast at the on site restaurant is between 5-7 us you have to try the brown stew fish...very tasty.If just a couple I would probably prefer a different hotel because this one is right on the cruise ship dock and can get a little busy when ships are in port other than that...good bang for the buck
Great place....a little noisy!
We stayed for 9 days at Fisherman's Point adjacent to the docks for the cruise ships. Our room, or condo was great ...with a balcony that overlooked the swimming pool from the bedroom and another that overlooked the hillside. The only disadvantage with our rooms were that the pool side was noisy late into the evening because of inconsiderate people, mostly from the U.K. that were noisy, boisterous, and vulgar. Finally had to close the room up at night and turn on the air conditioner. My advice...don't get a room that opens out onto the pool area if you plan on sleeping at night! The other balcony opened out onto Island Village and a construction project across the street....both really noisy at night. During the weekend, Island Village goes all night, and the construction project one night went until 5:00 a.m. in the morning!The hotel staff were excellent, the room was cleaned every day, the room was comfortable, and we enjoyed the stay. We had quick access to taxis for tours, an easy walk downtown to other locations, and across the street to Island Village for shops, food, etc. As I said, the only complaint I had was the noise at night, which the hotel had no control over, with the exception of possibly putting a closing hour on their pool of a reasonable nature.They have some excellent rooms on the back side that open onto the beach, these would probably be much quieter.Enjoy your stay!
Fisherman's Point is the Worst hotel i've stayed at
Fisherman's Point Resort is the only horrible hotel I've stayed at. First, we were lied to. My friends and I asked the pool worker if we could have towels for the beach (which we were told we were allowed to do) a little after 5PM when we finally arried at the hotel. He then told us that the beach was closed at 5PM. We wanted to see what the beach looked like anyway so we walked down there (also, they falsely advertised. they were NOT right on the beach) and found that it was not closed! They just did not want to give us towels! In fact, we stayed on the beach until 7PM every night. Also, the doorknob was rickety. We definitely did not feel safe, even with a chain on the door. To top it off, the lock on the bedroom and bathroom doors didn't work. There was no air conditioning in the living room. The kitchen had a dirty water kettle and pans. The refrigerator was room temperature...we put everything into the freezer. The couches were hard.There was a lizard in the living room, a huge roach in the bathroom and a huge roach inside a drawer in the bedroom. The bathroom sink had no counter for toiletries and there was only one light in the corner making the shower very dark.There were cobwebs on the window bars. There was a cobweb with little spider in a kitchen drawer. The maid showed up only 2 days out of the whole trip. The restaurant took at least 30 minutes to cook our food---that's if our food was actually available. The area of beach near Fisherman's Point was filled with men who harrassed us. We did not feel safe. I would never recommend this hotel--only to my worst enemy. Where you stay really does make a difference to your vacation because we came back more stressed out than when we left. This was not a vacation at all. Don't stay at this "hotel"!
TripAdvisor Reviews Pension Frey Heilbronn
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