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Historical Traveler Reviews Ibis Provins
It was great. The resort was beautiful. The rooms were great...very nice and clean. There were activities around the pools daily, as well as lunch around the pool for a very inexpensive price. You could go to there sister resort on the beach and use the private beach area at that resort. We are plannng on going back and I would tell anyone that is going to that area to stay there.
The palm aire resort and spa was great. The people that work there are very nice. The room was beautiful. The pools were great. This is definetly the palce to go when your in pompano beach. We had massages in the spa, we felt so relaxed.. This resort is great place for couples or families
Great for families
If you have a family, this is the place to stay. The pools are clean and warm. The water slide and pool depths were great for young kids. The kitchen is well equipt and big. The room was very clean and in great working order. The layout of the rooms is perfect. The beds were comfortable. There were plenty of towels for a large family. Our four night stay put us right in the middle of Hurricane Jeanne. The staff help us storm prep and even had a movie night with free snacks and games for the kids. The resort was in excellent shape less than 24 hours after the hurricane. Security seemed everywhere on site. The resort is across the street from a grocery store which helps mealtimes with small children. I had no trouble with noise from other rooms and outside. The resort also has parking privileges at the beach which is 10 min away.
My family and I stayed at this resort for 4 days. We were in the 4 brm penthouse which was absolutely gorgeous. I could not believe the space we had. There was a big living room with leather funiture. Huge dining room, kitchen and balcony. I would recommend this place and make sure you get the 4brm penthouse. There are 2 master bedrooms with whirlpools. Also there are plenty of activities along with 2 nice size pools to keep you busy.
This resort (Sable Palms) might be a 4 star property by the accomodations but the other guests who were staying there were nothing short of the ghetto. From very loud music and shouting into all hours of the night to out of control kids at the pool and running unsupervised in the building. The final straw was when we got onto an elevator and someone have deficated on the floor. I called the manager on duty to let him know that human feces was on the floor of the evevator and it was a certain health risk to all of the guests. His response was casual and it took well over an hour to get it cleaned up. I have never encounter a longer four day stay at any motel, hotel or other over night accomodation. Also, the security might be tight to get into the gate but once inside there was very little visibility or a sense of a controlled, secure environment. You would be better off staying at a Red Roof Inn in downtown Detroit.
Beautiful resort, Nice staff, Good time
Beautiful resort, We Stayed in the Sable Palm Building. 2 bedroom, 2 bath, full kitchen. The Resort was self-contained. Pools, activities everyday for children and adults, a shuttle that takes you to the beach and back. Easy access to shopping and restaurants and lets NOT forget golfing! Great Staff too! We will definetely stay there again!
I just spent a week at the Palm Aire. The resort was wonderful; excellent facilities, immaculate grounds, gorgeous pools, attentive concierge. I was travelling with six other people (ages 16 to 54), and the resort literally had something for everyone to enjoy. I'd love to go there again.
was so looking to forward to our stay at the palm aire.beautiful surroundings very snobby atmosphere only one pool was open the two new pools were lovely and finished but not open!! even though it was christmas and the busiest time of year! no housekeeping either. we had to take towels to the lobby to exchange for clean ones and collect toilet rolls and take out trash, vaccum, make beds etc. all the things i do year round and i do not want to do them when i am on vacation. i am led to understand that all fairfield properties are the same. so i will not stay at any again.
Very inefficient Accounting Dept
Since this is a negative comment I'm sure it will fall on deaf ears.
This resort or Fairfield has the most inefficent billing/accounting dept. going with regards to maintenance fees. My bill for the fees arrived on the day it was due to be paid...can't get a payment back to you that fast. We immediately sent a check since late fees would not be assessed until 12/15. As of 12/8 the check had not cleared our bank. We called owner services and were told it still had not been paid. We authorized credit card payment 12/8, the check cleared 12/9; we called back to fine out neither payment had been posted. At this time we can only hope to get a refund. Why does it take a month to process a simple payment?
Safe, gated property. Excellent front desk & concierge service. Had a problem with our toaster and it was replaced within 10 minutes. We had a 2 bdrm. condo in the Areca building overlooking the pool. Large room, good layout, nice appliances. Areca building is dated and will be remodeled. We thought it was still very nice & well taken care of.
Carpeting & furnishings a little worn, but still very nice. Large balcony/patio area, nice to eat breakfast on in the mornings. Lots of scheduled activities for kids and on and off-site tours for adults.
They use a service called Neon Dolphin for some of their off-site excursions; I don't recommend them. Our tour bus was dirty, full of ants, smaller than promised. I felt this to be a problem with the tour bus company and not the resort. We do not own/did not buy a timeshare.
Two couples we talked to were unhappy with the timeshare company (but not unhappy with this property). I would stay there again in a heartbeat.
TripAdvisor Reviews Ibis Provins
Travel Blogs from Pompano Beach
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