Nice hotel

good rooms, nice vip area on top floor, efficient service and no problems during my stay. Close to downtown and next to a shopping mall.

Good hotel but do your ironing at home

Stayed at the Dom Pedro for 4 nights last week further to reading reviews on here. Great value deal with Lastminute and the reception staff were incredibly helpful with giving local info and tips etc uponarrival. Ask for a corner room - much more spacious. Beds are amazing. Huge and difficult to leave. Swirly carpets and lots of gold plating/faux antique doesnt make it the most stylish of hotels but is really comfortable. Be warned, as is the case with most 5stars, you can't get an iron in your room and their charges are astronomical for pressing. Approx 60 euros for 6 items! Do your ironing first or learn to love your creases. 10 min walk downhill to nearest metro (marques do pombal) is fine but you'd need to be feeling energetic to walk back (quite steep!). Taxi from Bairro alto to hotel should be no more than 4 euros. . Lisbon is beautiful so enjoy.

Genuine 5* Hotel

Stayed at this hotel with friends from 5th - 9th August 2005.

A superb hotel worthy of its 5* rating. Upon arrival the receptionist provided a map and marked all main areas of interest. We used the restaurant on 4 nights. The service was outstanding and the food excellent.

All staff were friendly and spoke excellent English. The hotel is beautifully furnished throughout. The bedroom was a good size with an excellent bathroom. Nedless to say the room was kept in pristine condition.

Breakfast was an excellent hot and cold buffett

While being a little off the beaten track for tourists, the hotel staff summoned a taxi in seconds. Cost to downtown Lisbon was less than 5 euro. Taxis are literally everywhere and are metered. It was a real pleasure to return to the Dom Pedro each day. Door staff welcomed you each and every time you entered or left.

For what I paid the Dom Pedro was the best value for money I have had in years.

Believe me this place is the business!!!

Sheer luxury

We were celebrating my partners 55th birthday. Nothing was too much trouble in this wonderful 5* hotel. The staff are lovely, the decor exquisite, and the facilities excellent. Lot's of words spring to mind, sumptuous, tranquil, plush, soparific, divine! Worth every penny, and would love to go back. You won't be disappointed, The Dom Pedro lives up to it's reputation.

Excellent

I have travelled around the world and stayed in numerous hotels but I have to say this hotel beats all of them hands down. The service was first class! I travelled with 18 girls for a birthday and hen weekend, not once were we bothered and nothing was too difficult for the staff.

Hotel staff were so accomodating. We were told where to go, when to go and arrangements were made for us so that we could have a hassle free holiday.

All in all Lisbon is a beautiful place but if it wasnt for the recommendations from the hotel staff we would never have known where to go for the right clubs, shopping & beaches. I would definatly visit Lisbon again but only if I could get reservations at the Dom Pedro hotel.

Good customer service

My husband and I stayed at the Dom Pedro for one night to celebrate our wedding anniversary in June. The hotel is in a good location, there are nearby bus stops which take you to very easy to get buses to attractions/the river.There is a shopping mall 2 mins walk away which opens until 11pm.The staff were very helpful, we requested a non-smoking room and were given one with a spectacular river view on the 14th floor. The room itself was nicely decorated with a large bed and huge bathroom. The choice for the buffet breakfast was extensive, ranging from cooked items such as sausages, to fresh fruit/cereals and pastries.As we were flying out that afternoon we requested a late check-out. The reception staff kindly gave us an extension until 3pm, which gave us time to sightsee wiithout rushing back for 12pm. This hotel is highly recommended.

Perfect Location

An excellent location for a great hotel. With very good service. We stayed there in the same dates that President Putin was staying there.

Great Hotel

This was definitely a 5-star hotel. The hotel is located in the business district; however, is only a short bus ride to the Rossio or 10-minute walk to the Metro. Bus #11 will take you to the Rossio and you can purchase a daily transit pass for 3.35 euros that will allow you to ride the trams, buses, and metro. The beds and bedding were wonderful and the bathrooms were very large. The going rate for the hotel was 170 euros but we only paid 50 euros with a bancotel voucher. (It was on a Sunday and you can get great deals on the weekend.) As with any luxurious business hotel, the prices for the restaurants and room service were very high - breakfast was priced at 18 euros but we didn't eat there. We walked 2 minutes to a pastry shop. Also, as if there aren't enought shops in Lisbon, the hotel is located right next to a huge mall - Aerrorias!

Great Service and Location !!

I stayed in the Dom Pedro Lisboa Hotel last week and it´s the perfect venue for meeting & incentives.

Due to it location it´s a wonderfoul Hotel for a pleasent week-end. The service is a must and the rooms with excelent king size beds are perfect.

I strongly recomend this Hotel.

5 stars - I don't think so!

Good things - awesome views, across the street from the Amoreidas mall, beautiful decor and fabrics, large room, good water pressure, good free breakfast buffett, free wireless internet in the lobby, inexpensive.

Bad things - Indifferent service, inadequate air conditioning, horrible telephones, minimal amenities (towels, soap, bed - all substandard).

I stayed here with a group of about 15 business associates. Everyone had at least one complaint or problem that did not get resolved. The hotel WILL NOT loan any guest an iron and the cost of laundry or ironing is high and not available on weekends. This hotel is NOT 5-star by US standards, maybe 3.